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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
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IndiaBulls reviews & complaints page 41

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R
rathakrishnaveni
Oct 8, 2021
Resolved
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Resolved

Address: madurai

Dear sir

I apply in personal loan in Dhani Loans and services Limited - Loan approval in[protected]all document charges I paid)
(5150+10500+14500+12550+9000+5000+14000 total - 70400) I paid but not riles my loan amount my loan amount in 150000 (all my amount refund )lock down period my uncle and my mother death also I have no money so please arrange my loan amount otherwise return my refund amount I am in Tamil Nadu I am very poor family
my contact staff number - [protected]
Manager number - [protected]
Nov 9, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2021
IndiaBulls Customer Care's response
Dear Customer,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Neha, Team Dhani.
Verified Support
Oct 09, 2021
IndiaBulls Customer Care's response
Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
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    Ankit4393
    Oct 7, 2021
    Resolved
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    Resolved

    Hello sir i am kusum pandey on 6 October 2021 but till now I didn't received money in my bank account kindly look into it.
    +1 photos
    Nov 8, 2021
    Complaint marked as Resolved 
    IndiaBulls customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2021
    IndiaBulls Customer Care's response
    Dear Customer,

    We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

    Neha, Team Dhani.
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      Nitish4393
      Oct 7, 2021
      Resolved
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      Resolved

      Money got deducted from my wallet but not received in my bank account

      Dear sir, I am nitish Pandey on 6 October 2021 have made transaction of 190 rs from my dhani Wallet to my bank account at 9:17 pm but till now I didn't receive it into my account... Please it's my request to you kindly look towards it... Thank you

      Aadhar no.[protected]
      Pan no. - GGDPP8910D...
      +1 photos
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      K
      Kaushal kumar 8703
      from Gomia, Jharkhand
      Oct 6, 2021
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      Flipkart has refunded my money but dhani app doesnot reflect it.
      IndiaBulls customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

      Neha, Team Dhani.
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        V
        Vikas jha 1987
        Oct 6, 2021
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        I have got rs 25k credit limit from dhani . I have cleared all my dues on[protected]. After they are not updating my daily credit limit. Also they deduct Rs 499 subscription fee in this month October 2021.

        Kindly activate my daily limit or please return my subscription fee.

        I feeling cheated by indiabulls dhani
        IndiaBulls customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

        Neha, Team Dhani.
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          S
          Sumit004
          Oct 6, 2021
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          I am trying to make my outstanding payment which shows for 1 inr however it doesn't allows to make payment. The payment was already taken in dhani wallet but it didn't go through against subscription fee.

          See screenshot.

          Due to which I am not able to obtain my credit line.

          Please activate my credit line asap.

          Is have sent multiple emails and made multiple calls however I am getting generic email o[censored]ninstall app etc. Which I have done many time still no luck.

          Can you escalate this to Mr. Gehulat your CEO as I am tired of writing emails to you and haven't got resolution.

          Name - Sumit Jain
          Phone - [protected]

          Sumit
          IndiaBulls customer support has been notified about the posted complaint.
          Verified Support
          Oct 07, 2021
          IndiaBulls Customer Care's response
          Dear Customer,

          We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

          Neha, Team Dhani.
          Verified Support
          Oct 08, 2021
          IndiaBulls Customer Care's response
          Dear Sumit,

          We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

          Neha, Team Dhani.
          Oct 13, 2021
          Updated by Sumit004
          Issue not resolved yet. Please have Neha call me as she is working on this and is aware about my issue.

          I am still seeing 1 RS over due and unable to pay due to which I am not able to use my credit line.
          Oct 15, 2021
          Updated by Sumit004
          It's not resolved yet. Been 2 months I am following up.
          Oct 23, 2021
          Updated by Sumit004
          Hi Dhani, you are LOSERs. No update, no email no resolution.

          See screenshot..my overdue is 1 rs and I am unable to pay from last 45 days.

          I am trying to get in touch but your customer service is so horrible that you don't even call back or reply or give a solution.

          Worst vendor ever!!! Go to hell...

          Hi Dhani

          The issue is not resolved yet. Please call me to resolve the issue. Also have Neha call as she is actively working on my issue and is aware about the situation.
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            A
            aao shikho
            Oct 5, 2021
            Resolved
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            Resolved

            Address: Bhopal

            Dear team
            As discussed with dhani collection team.
            I was pay 35000 rs on 11.09.2021.
            To close my dhani loan. On number [protected]

            Regarding
            Veerendra malviya axis bank bhopal
            Veeren.malviya989
            [protected]
            Nov 16, 2021
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2021
            IndiaBulls Customer Care's response
            Dear Customer,

            We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

            Neha, Team Dhani.
            Verified Support
            Oct 08, 2021
            IndiaBulls Customer Care's response
            Dear Customer,

            Please be assured that our team is already working on your concern and will provide you with an update soon.

            Neha, Team Dhani.
            Verified Support
            Oct 16, 2021
            IndiaBulls Customer Care's response
            Dear Customer

            Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.

            Leeann, Team Dhani
            Verified Support
            Nov 20, 2021
            IndiaBulls Customer Care's response
            Dear Customer

            We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

            Neha, Team Dhani.
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              A
              Ali Fahad
              Oct 5, 2021
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              Address: inida

              I transferred rs.4800 and rs.5100 on 3rd october 2021 from my dhani wallet to my bank account but i have not received it on my bank account yet .I had already complained twice on email and twice on phone call but got no satisfactory response yet. Please look into the matter and remit my money asap because i urgently require it. this is really a bad experience . instead of getting some benefits i am getting probelms from dhani app even .

              Hadi Fahad
              card no. [protected].
              IndiaBulls customer support has been notified about the posted complaint.
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                Ali Fahad
                Oct 5, 2021
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                Address: inida

                I treasnferred money to my bank account of rs.4800 and rs.5100 but not recieved in bank account.i cintacted dhani through email and call but got no satisfactory response.please remit my money asap as i urgently require it .
                IndiaBulls customer support has been notified about the posted complaint.
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                  S
                  Shaik Sameer Uddin
                  Oct 5, 2021
                  Resolved
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                  Resolved

                  Address: IndiaBulls Dhani

                  Hi,
                  This is Shaik Sameer Uddin in April I requested Dhani To Deactivate my account I called customer Support And told him to deactivate my account after 1 month I emailed 4-5 Times to [protected]@dhani.com to Delete my account from dhani he didn't deleted yesterday my icici bank debited 4000 for ecs charges i told Dhani in April to deactivate my account but Not Deactivated what should i do now my 4000 deducted
                  +2 photos
                  Nov 6, 2021
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Oct 05, 2021
                  Updated by Shaik Sameer Uddin
                  [protected]@gmail.com this is my email
                  Verified Support
                  Oct 06, 2021
                  IndiaBulls Customer Care's response
                  Dear Sameer

                  We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                  Leeann
                  Team Dhani
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                    U
                    Unsanctioned User
                    Oct 5, 2021
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                    Hii, i am receiving unwanted sms
                    My number is nine, zero, . zero, four, seven, six, double three, six, eight

                    Please stop sending advertising messages on this number
                    IndiaBulls customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience you have faced. Request you to share your contact number via private message / DM and we shall get in touch with you at the earliest.

                    Leeann Fernandes
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                      S
                      Somen Khanna
                      Oct 5, 2021
                      Resolved
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                      Resolved

                      Address: A 17 sector 65 noida

                      As I have worked with Indiabulls in dhani loans and service from 28/6/2021 -16/09/2021 but I have not recieved my pending salary for the month of September through which I am calling to my manager depesh darmwal in noida from which no response is from their so help me in getting full and final payment for my salary
                      Regard -somen khannasap code 00287503
                      Nov 6, 2021
                      Complaint marked as Resolved 
                      IndiaBulls customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 06, 2021
                      IndiaBulls Customer Care's response
                      Dear Somen

                      We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                      Leeann Team Dhani
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                        F
                        Foodie vivek
                        Oct 5, 2021
                        Resolved
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                        Resolved

                        Amount debitted from wallet but not recieved in bank account from dhani wallet but not recieved till date in bank account my contact number [protected] its been now 3 days chasing u guys for my money I have also send the screenshots and bank statement on mail
                        +3 photos
                        Nov 15, 2021
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 06, 2021
                        IndiaBulls Customer Care's response
                        Dear Customer

                        We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                        Leeann Team Dhani
                        Oct 07, 2021
                        Updated by Foodie vivek
                        But till date I have got not resolution my amount of 700 rs had got stucked and still I am waiting even i had tweet on Twitter then also no positive response Very Bad experience I will never ever use dhani services
                        Verified Support
                        Oct 07, 2021
                        IndiaBulls Customer Care's response
                        Please be assured that our team is already working on your concern and will provide you with an update soon.
                        Verified Support
                        Oct 08, 2021
                        IndiaBulls Customer Care's response
                        Dear Customer,

                        We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                        Neha, Team Dhani.
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                          E
                          engthakur
                          from Bareilly, Uttar Pradesh
                          Oct 4, 2021
                          Resolved
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                          Resolved

                          Address: H.no.133 beharipur civil lines behind kishor bazar, Near ram nath dairy

                          My personal loan no is IPERBRL03988139.I taken loan of 136500 Rs for 24 months on 4/9/19.i given my first EMI on 2/11/19 and last EMI on 2/10/21.i paid all my EMI on time so plz issue me NOC.and plz closed me loan.before this loan I had taken another loan EMI of that loan is also paid but that loan is showing Active now when any bank is checking my cibil score so plz closed that loan also
                          Nov 10, 2021
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer,

                          We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                          Neha, Team Dhani.
                          Verified Support
                          Oct 08, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer,

                          Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                          Neha, Team Dhani.
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                            W
                            WASEEM ZAYN
                            Oct 4, 2021
                            Resolved
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                            Resolved

                            Sir, yesterday i have transffered money from dhani wallet amount of rs.770 but it is not credited into my paytm account
                            Nov 6, 2021
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 05, 2021
                            IndiaBulls Customer Care's response
                            "Hi Waseem Zayn,

                            We apologise for the inconvenience caused to you. We request you to please share your number with us in our app inbox, and we will get this check for you ASAP.

                            Leeann, Team Dhani"
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                              B
                              Biplab mahakud
                              from Jajpur, Odisha
                              Oct 4, 2021
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                              Address: At-nuapada po-kaipada P.S-Bari-Ramachandrapur
                              Website: Indiabull

                              Sir on 2nd oct make a transaction of 652 rupees from my dhani pay wallet to my Airtel payment bank account but money was not transferred, as money was deducted from my dhani wallet but not transferred in my bank account
                              Sir kindly please resolve my issue as soon as possible...thank you
                              +1 photos
                              IndiaBulls customer support has been notified about the posted complaint.
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                                B
                                Biplab mahakud
                                from Jajpur, Odisha
                                Oct 4, 2021
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                                I have transferred Rs.652 on 2nd Oct but did not get my money
                                +1 photos
                                IndiaBulls customer support has been notified about the posted complaint.
                                Oct 04, 2021
                                Updated by Biplab mahakud
                                My mob. No. [protected]
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                                  C
                                  chandan11a
                                  Oct 3, 2021
                                  Resolved
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                                  Resolved

                                  Address: Delhi and Mumbai

                                  Date of Incident - 23 Sep 2021

                                  Indiabulls Dhani enrolled me for Super Saver card for a 5% cash back offer for a platinum plan of Rs. 350 per month. However, the money was debited, NACH E Mandate was created for recurring debits with my bank.
                                  On the name of service, they didn't even provided with Super saver card with 5% cash back but also took my money from bank and the same is scheduled for deduction every months via NACH E-mandate. Whenever i called customer care for resolution they kept disconnecting my call because they didn't had any answer, this is totally fraud. They don't even have any option in the mobile application to cancel the Supersaver card for which they have started to deduct my money.

                                  I have attached the screenshot for debit of money from my sbi account, the e-mandate registration and debit of 350 on my email. Also attached the screenshot of app where there is clearly mentioned cashback 0% and for that they charged me Rs. 350 which is scheduled on recurring basis, and i don't have any option to cancel that in the app. This is totally fraud to suck customer's money indefinitely.

                                  Desired resolution - I want my E-Mandate to be cancelled immediately so that further deductions can be stopped also, the refund of amount debited already.
                                  +4 photos
                                  Nov 3, 2022
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Oct 03, 2021
                                  Updated by chandan11a
                                  Just to add one things, this is no where related to any loan.
                                  IndiaBulls — Unethical E Mandate Registered for Super Saver Card (Debit Card) with No Service rendered and there is No option for the customer to cancel it on the mobile app.
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                                    Nishant7015
                                    Oct 3, 2021
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                                    I paid electricity bill on dhani app amounting 1908 but it is still not paid my registered mobile number with dhani is [protected]
                                    my contact no. is [protected]
                                    i am attaching screenshot of the payment
                                    dhani gave 1 rupee cashback on 1908 rs bill payment
                                    IndiaBulls customer support has been notified about the posted complaint.
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                                      S
                                      SNS Anjali S
                                      Oct 2, 2021
                                      Resolved
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                                      Resolved

                                      Dear Sir/ Madam,
                                      I am writing this to complain you regarding the inappropriate transaction charged by Dhani in the form of EMI to my bank account :- [protected] and also the amount added to my Dhani Wallet without my cosent and the amount transferred to unknows multiple beneficiaries.
                                      In the year 2019 I applied for loan in Dhani from mobile and after the verification done at my home and forms signing in the physically copy and submitting my details, digitally the amount was transferred to my bank account the loan disbursement date was 22.08.2019 and the EMI full payment was done on 21st October 2020 after the last EMI paid my loan account was closed and after the final settlement, I uninstalled the application from my mobile phone as I don't required the app for the future purpose.
                                      On 5th March 2021, I found Rs 558 deducted as an EMI form from Dhani to my Bank Account, I called there customer care also sent the multiple mails in somehow I managed to connect with the person who helped me with taking the loan he advised me to call the customer care agent so I did and they informed me that it might somehow the loan has been activated and by mistakenly the amount has been deducted from my bank account in the form of EMI from there side they apologize for the inconvenience and said that within 48 hours the money will be refunded to my bank account, I agreed to this point and in order to check the account status and details, I installed the application with my old credentials and checked history statement were it was showing that in my Dhani wallet there was one new loan added in the name of "Dhani Care Credit Line" with the Agreement Id :[protected] status showing as active also not only the amount of Rs 30, 066.96 was added in Dhani application wallet without my consent but also multiple unknown beneficiary were added to my account and all the assigned wallet money was transferred to them partially.
                                      Further the details mentioned were that I need to pay Total Emi of Rs 558 and tenurity for this EMI was12 months, Balance due RS 4158.
                                      Not only Rs 558 they deducted on 5th March 2021 in the form of EMI but also on 9th March 2021 Dhani deducted toRs 100 due to which forcely I had to deactivate my bank account so that they won't able to deduct any amount from there but not only I did that I tried to communicate with them complain them regarding the fraudulent thing which was done to me but no one turned out from there company .

                                      Sir I did not authorize these transactions . The money was added and taken out without my knowledge and consent also I did multiple email no response I have received only few days before they sent me a certificate in my mail of all loans cleared however they also mentioned I have bill pending for credit line in return I complained them with the same issue so there was no response after that, the application is not opening from last 6 months so were I can check the report, I tried to visit there nearest office at my loaction and complain them but they asked me to speak in there head office through mail no one is ready to give proper response or investigate in this matter. i haven't taken any amount so Why should I pay it that is my question. I even sent them the letter with speed post but no one answered after this I even submitted a letter of this complain to the local police station at my location and when no response I get fro there so I just gave up because I tried everything, now they recently started visiting to my home for the money and also sending mails that they will do the case on me if I don't pay the amount I visited the person whom they asked to meet me in the mail and when I said him everything and asked him to show me the authorization of mine for transferring the money he again asked me to visit to my nearest location Dhani office I again visited there and the office employee he again recommended me to ask this question by sending mails they are only there to take the money whose names are available in the list this is the online thing you can only communicate or get answer for this on email from Dhai or from there customer care but I cannot communicate to there customer care currently as I do not have an active loan this what I had to listen everytime when I call them and the call disconnects.

                                      Here no one is ready to investigate this matter but all are standing on my heads to take the money from me as if I am frauding them.
                                      Please I seek help from you all please help me and look into this matter, I haven't authorized this transaction or used the money.

                                      Thank you and Regards
                                      Anjali Singh.
                                      +5 photos
                                      Nov 6, 2021
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 06, 2021
                                      IndiaBulls Customer Care's response
                                      Dear Customer

                                      Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                                      Leeann
                                      Team Dhani
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