IndiaBulls customer support has been notified about the posted complaint.
Sep 21, 2021
Updated by Nishant7015 my registered email and phone number with dhani is
[protected]@gmail.com and [protected]
Verified Support
Sep 21, 2021
IndiaBulls Customer Care's response Dear Customer,
Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Neha, Team Dhani.
Sep 22, 2021
Updated by Nishant7015 i think someone from dhani called on my number [protected]
but i was listening my voice back to me
there was any issue on the call
you can call [protected] if my voice is not coming on that number
Sep 23, 2021
Updated by Nishant7015 I have Shared screenshots of the transactions of my referrals
I Hope dhani rewards will be credited soon!
Verified Support
Sep 23, 2021
IndiaBulls Customer Care's response Dear Customer,
Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Neha, Team Dhani.
Sep 28, 2021
Updated by Nishant7015 after sending screenshots i am waiting for your calls
but i didn’t receive any
and issue is not resolved till now
Verified Support
Sep 28, 2021
IndiaBulls Customer Care's response Dear Customer,
Please be assured that our team is already working on your concern and will provide you with an update soon.
Neha, Team Dhani.
Oct 01, 2021
Updated by Nishant7015 How much i should wait for your resolution ?
I provided everything but not receiving pending reward till now?
No emails, no calls, nothing from your side
i don’t know what’s going on?
Can You share with me ?
What actually you are doing with my problem?
Today i paid electricity bill of 1908 rs and guess what i recieved i re. cashback on amount of 1908
Just wow Dhani services
And you are not interacting with me!
i provided everything what you asked for
Even then There is no resolution?
Is it your system failure or something else?
Patience patience patience?
one week two week?
Now what next one month ?
Verified Support
Oct 04, 2021
IndiaBulls Customer Care's response We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
Oct 07, 2021
Updated by Nishant7015 more 3 days passed
and No one called or Informed about this issue
any resolution?
Verified Support
Oct 08, 2021
IndiaBulls Customer Care's response Dear Customer,
We have shared a resolution/update on your mail. For further queries/concerns kindly write back to us.
Oct 10, 2021
Updated by Nishant7015 You didn’t share the resolution
As always You sent me the procedure of referring friends
Which i know already
And issue is same i followed every step every time
but i referred many friends by same procedure for 2 referrals i got reward instantly but after that 3 referrals i completed but no reward was given i stopped after that i contacted customer support they said they are raising complaints on this issue and i thought after raising complaints issue will be resolved And i referred two more friends then i recieved 500 rs for the two referrals completed on 21st of september but everywhere in the app and invite section there was 1000 rs referral i contacted customer support again they said we can check here referral amount is 1000 rs they said you will receive 1000 rs don’t worry we are raising complaint on this issue but no resolution provided then after two days of this issue i noticed that referral reward banner amount has been changed it started showing 500 rs reward. At last when no resolution provided by contacting again and again customer support of dhani i decided to complain on consumercomplaints.in
i hope This method will help me to get this issue resolved but same thing is happening again no resolution is provided till now.
Dhani team is repeating same thing
Dhani team always tells about referral procedure that i know already
And i followed it everytime.
Dhani system couldn’t count clicks on my referral link but why they couldn’t it is not my fault i followed the procedure exactly step by step
Even then Dhani team is not understanding
Verified Support
Oct 16, 2021
IndiaBulls Customer Care's response Dear Customer
Please be assured that our team is already working on your concern and will provide you with an update soon.
Leeann, Team Dhani
Oct 24, 2021
Updated by Nishant7015 no resolution and no response recieved from Dhani team
So much time passed
You are ignoring.
Oct 26, 2021
Updated by Nishant7015 This is not right place for consumer complaints Dhani team is not responding
Oct 27, 2021
Updated by Nishant7015 now i am going to take legal action Against this company
Nov 10, 2021
Updated by Nishant7015 Is Dhani team sleeping?
Verified Support
Dec 30, 2021
IndiaBulls Customer Care's response Dear Nishant,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Mohit, Team Dhani"
Mar 11, 2022
Updated by Nishant7015 i provided my alternate number so many times but no one is contacting me
Mar 11, 2022
Updated by Nishant7015 Dhani products are not safe
Dhani people are liers and their offers are useless
Mar 11, 2022
Updated by Nishant7015 complaint is not resolved who marked it as resolved
Verified Support
Mar 11, 2022
IndiaBulls Customer Care's response Dear Nishant,
Thank you for your patience. We are marking this query as closed. Do let us know if you need any help regarding any product/service on the Dhani App.
Neha, Team Dhani
![Cent Bank Home Finance [CBHFL]](/thumb.php?bname=1&src=cent-bank-home-finance-cbhfl.jpg&wmax=182&hmax=300&quality=90&nocrop=1)
RRN 30005413281322218568652
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [email protected] and we will call you right back. You can also choose to call us a time of your convenience at 0124 - 6165722 anytime from 8 am to 8 pm.
Thanks, Neha Team Dhani