IndiaBulls Complaints & Reviews

I have foreclosed my dhani (IPERDEL[protected] presonal loan, but today my EMI of 1551 rupees is again bounced and bounced charges deducted request you to please refund my amount as soon as possible and also provide me NOC letter.

Dear sir,

I have paid all my amount then also it shows EMI Overdue.

Even I couldn't contact dhani customer service executive and am not able to make the payment in dhani App.

App is not working any of my device even I tried with my friend device also.

Payment delay because of your server issue. Even I tried through web login their also your web page not responding.

And...

Sir, Today morning I have used my dhani card to pay my house rent of Rs 2497 from phone pe but the transaction failed and money also debited from my dhani card limit. It has not transferred to the bank account. But in dhani transaction it has been showing that the money has been credited to prepaid account but it is not showing in my wallet. It's asking me to pay the three instalment for that money. I kindly request you to solve the problem. I also mailed dhani support regarding this.

Pradip Parida
Phone Number - [protected]

I have done two transactions from dhani app of rs 5137 and rs 2363, now it's been more than 24 hours then money is still not reflecting in my bank account, it said it will only take 4 to 5 hours to reflect, please look into this matter urgently.

It is surprising to note that for almost one month I am trying to get the above certificate but unfortunately it's not yet been supplied to me till date. Earlier I have registered a complaint regarding above which is uunattended so far.As it is urgently required for my income tax purpose so please take up the matter on priority basis and send it to my email address
Thanking you

CALL centre Mumbai

Sir today at 11:55Am I make a transaction of 130 rupees from my dhani pay wallet to my paytm payment bank account but money was not transferred, as money was deducted from my dhani wallet but not transferred in my bank account
Sir kindly please resolve my issue as soon as possible...thank you

Sir today at 11:55Am I make a transaction of 140 rupees from my dhani pay wallet to my paytm payment bank account but money was not transferred, as money was deducted from my dhani wallet but not transferred in my bank account
Sir kindly please resolve my issue as soon as possible...thank you

Sir, my prepaid account number [protected], so please my account unblock. I am getting upset for 2 months after complaining and sending documents to the staff, sometimes send them, Sir I request you to unblock my acconut.

I have placed an order on 3rd august order id EP3Tz6YR thru indiabulls dhani app its shows the delivery on 9 august so i was comfortable for that. But till 8th august my order was not shipped so i cancelled it. On 11th august i contacted to customer care the told me to wait for 3 days. But after that i usually contact on everyday but instead of giving help the customer support only assure for help n nothing is happed till now. Today also i am assure to get my refund in 72 hours.
Pllz take a strict legal action and sieze their licensce for pharmacy related service. N also try to make refund with huge penalty.

My parcel is with delivery man from past 1 week 3 times he has attempted failed delivery..he didn't even bothered to call me. My consignment number is JA[protected]IN

I apply in personal loan in Dhani Loans and services Limited - Loan approval in[protected]all document charges I paid)
(5150+10500+14500+12550+9000+5000+14000 total - 70400) I paid but not riles my loan amount my loan amount in 150000 (all my amount refund )lock down period my uncle and my mother death also I have no money so please arrange my loan amount otherwise return my refund amount I am in Tamil Nadu I am very poor family
my contact staff number - [protected]
Manager number - [protected]

I have take loan in dhani app and this time i pay a loan on time but now i haven't money to pay loan. Recovery agent name ravi nagar comes in my location and ask a people for my address with my photo and tell him about my laon. Now every person know about my loan this guys disclose my privacy and that take illegal. this guys number is [protected]. Now what should i do please suggest me and take action against him.

I am a customer of India Bulls Dhani. I have taken a credit limit of Rs.5000 which monthly subscription fees is Rs.199 I have cleared their fees on sep 7th, 2021 and they have inactivated my daily credit limit. After several intimation through mail, phone call they didn't activate my Credit Line. Simply, in this way they are looting customer, cheating with customer like me during this pandemic situation. Requesting to refund my Rs. 199. since I haven't use their service for the existing month. I don't need the service any more.This is repeated on the previous month aug month also.

I have done complain at consumer forum docket no.-2945305
Registered name- sunil kumar kar
Registered mobile number- [protected]
Registered email [protected]@gmail.com
Description- i dont need one freedom card anymore and i dont want to give rs200 subscription fee again . So i want to cancel it plz do it fr me. I had tried to cancel the plan frm my phone but i was not able to do so. Total limit is showing 4500 instead of 5000 but no pending amount is being shown to me to pay . I am ready to pay rs 500 so plz do anything and cancel my subscription before 10 th
Loan no.-CL19634752
Alterñate no.-[protected](contact me on this no. Between 8am to12 pm)
I have attached the photos where pening dues is 0 but i am not able to cancel the card

I tried calling the customer care so many times there is no reply at all!
The call either drops or it doesn't connect
I hve to close my account please help.

I am already pay the lone I need a statement, thank you

I had paid and cleared all my dues of Dhani Pay services. Due to unknown charges I had cancelled and closed all the services of Dhani Pay and card and wallet. I had even called customer care and even they cancelled and said my account is deleted. But today I receive a message saying your pay your subscription fee of your Dhani Wallet Account. I am totally tensed because of this company. Even previous time they charged some unknown charges even after not using a single rupee of theirs and I had to pay it because they had hit my cibil score. At that point I had cancelled all the services of Dhani from my end as well as from their customer service but now again they surprise me with some charge. I am a student and this kind of loot has totally made me tensed because whole day I have to call them since no number of their is working now and no email replies I am getting. I am again saying Please please close and delete my account and remove this unnecessary charge that has been charged to me and stop affecting my Cibil Score for no reason and not even using a single rupee of yours. I am totally tensed because of this loot and had no option but to complain like this Please solve my issue please.

Please don't order anything from dhani specially those medicines which you needs the most, i have ordered medicine on 30 august it suppose to get dekiver on 3 september but upto 5 september its status shows out for pickup and suddenly sometime showing shipment is not ready butvearlier i got order packed msg, and suddenly on 6 september the status showing shipment is canceled by shipper, already one refund is not got from 6 August they are just excusing by giving dates, and i am worried about this refund i don't know when i will get my refund.

I made complaint for cancelling my card. Last three months I am waiting for the confirmation of cancellation . Every month I will send 10 to 15 mails but no reply I will call but no answer . This is the fraud team I have ever seen in my life.

Without I am using the card they are charging me every month subscription fee if I not paid they will call and disturbing me every second. Please Help me some one.