| Address: indiabulls dhani |
| Website: www.dhani.com/one-freedom |
I had registered complaint through email and calls more than 20 times, but my issue not yet resolved..
i had paid subscription amount showing on dhani app 1497 rs, also before 3 month i paid 499 rs, but no change, still showing subscription fee is due,
I am unable to activate card from my side, when i am trying to activate card i am getting error message on display like pay subscription amount, but i already paid subscription, please check screenshot and details explained below
I am submitting same complaint 20 th time, not yet resolved my issue
dhani one freedom card is inactive for last 3 month, , , All my emi s related to dhani account and dhani one freedom card debited . but my dhani one card is inactive but showing credit limit.., card still inactive, kindly please activate my card
i paid subscription fee 1497 (3 months subscription fee) through dhani app on august 5th, even after pay through dhani app again showing pay subscription fee again, check my attached statement and screenshot kindly please check my details and activate my dhani one freedom card ASAP
i called dhani customer care, every time solution is wait for 2 days, , like that i waited about 3 month, when i send email to customer care, i got reply like we will revert soon, but no change, , utter waste customer service
registered number : [protected]
card no : [protected]
email : nikky.[protected]@gmail.com
Nov 27, 2021
Complaint marked as Resolved
IndiaBulls customer support has been notified about the posted complaint.
Sep 03, 2021
Updated by nikkjy alternate number for contact : [protected]
Verified Support
Sep 11, 2021
IndiaBulls Customer Care's response Dear Customer,
Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Sep 21, 2021
Updated by nikkjy not yet resolved
Verified Support
Sep 21, 2021
IndiaBulls Customer Care's response Dear Customer,
We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
Verified Support
Oct 16, 2021
IndiaBulls Customer Care's response Dear Customer
Please be assured that our team is already working on your concern and will provide you with an update soon.
Leeann, Team Dhani
Verified Support
Oct 27, 2021
IndiaBulls Customer Care's response Dear Customer
Please be assured that our team is already working on your concern and will provide you with an update soon.
We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.
Neha, Team Dhani.