IndiaBulls Complaints & Reviews

Oct 02, 2021

Updated by Surekhashinde My loan account no is HDHLVRA00486373 my may 2020month emi is debited from my bank account on 16/5/220 and 27/5/2020 same is received to your bank but not updated in SOA
I have not taken moratorium benefit plz check and confirm.

Sep 28, 2021

Updated by riteshpatra7 I have been forced to pay Rs 499 by their senior agents because I have the one freedom card with me. What nonsense. I have never issued any card from Dhani. Such a pathetic experience.

Sep 28, 2021

Updated by riteshpatra7 You can reach me via [protected]. But I know nothing would gonna happen because I have talked with your support team several time, got treated very rudely.

Sep 30, 2021

Updated by riteshpatra7 As discussed today, I have uploaded the screen recording of my dhani app. I didn't find anywhere to cancel card or any similar options. Please lookinto.

Sep 30, 2021

Updated by riteshpatra7 Unable to upload screen recording video here. So I have uploaded some snapshots from the video. I am unable to find cancel card option in my app. Please help me cancel this card.

Oct 01, 2021

Updated by riteshpatra7 As per your request, I have shared the screen recording of the app. Please fix this asap.
Thanks.

Oct 01, 2021

Updated by riteshpatra7 Hello Neha, Today I again got a call from one lady Dhani agent, who again tried to just argue with me for no reason. You said me to send screen recording, I sent, the team failed resolve my query. I replied back to just enable 'cancel card' option in my app. But after 3-4 hours of replying, I got a call from one lady agent and she rudely scolded me why I sent email to Dhani support team. Her behavior was so rude and she cut the phone from her side where I was trying politely to make her understand what the issue is.
This type of behavior isn't acceptable at all. She was very rude because I applied for cancellation of Dhani One freedom card, that I hadn't applied ever even.

Please convey this message to her, whoever called me and misbehaved for no reason. I just need my dhani one freedom card to be cancelled asap. That's it. Why isn't the team able to understand this thing? I sent the screen recording file via email, but got no relevant answer to it. Requesting you to escalate this issue and resolve asap.

Oct 03, 2021

Updated by riteshpatra7 Everyday I am sending this screen record of my app, where I am unable to fund the 'cancel card' option. But every time the attachment is being removed due to an organization policy. So how can I send the screen record to them...
I request you to call me back so that I can make you understand what my problem is. I can't write 100 emails everyday.

Oct 06, 2021

Updated by riteshpatra7 Everyday, new things are happening with me. Today I received a call and she said to pay the subscription fees to cancel the card and when I said, my card is under trial and I don't need it, she cut the phone. She said she will call back.

What is this behaviour?
Resolve this immediately.

Oct 08, 2021

Updated by riteshpatra7 Ofcourse!
Got satisfied with the resolution I got.
Once the card gets deactivated, I'll mark the issue as resolved.

Thanks again, Neha.

Oct 25, 2021

Updated by riteshpatra7 Hello Neha,
Daily I am receiving calls from Dhani Team and the agents are so irritating. Just received a call and the agent seems to be drunk. All of them are just forcing me to make a transaction on Dhani one freedom card. You have said me to wait for 30 days to get my card cancelled. And here, the agents are forcing me to make a transaction of Rs 10 or 11. What type of trap is this. There is no clarity. How can I rely on them..

Request you to please inform your team not to make any promotional calls to me, as this is getting really frustrating. Please look into this matter and cancel this Dhani Onefreedom card asap.