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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
Complaints 2695
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IndiaBulls reviews & complaints page 67

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A
abh1232
from Kolkata, West Bengal
May 26, 2021
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Address: Gurugram

I have placed two separate orders for medicines on Indiabulls Dhani App one on 15th and another on 16th of May 2921. Promised time for delivery was 2 to 4 days. After not getting any update I started contacting them. The Customer Care number is no reachable most of the time. When someone accidentally picked up my calls asking me to speak in a language that I do not know or hanging up the call for 50 minutes. They haven’t responded to 8 of my emails in last seven days. All my complaints are falling on deaf ears. In a nutshell I have been cheated by Rs. 3500/ by that company over two medicine orders. My registered mobile number with the company is [protected] and that is the identifier for my orders.
IndiaBulls customer support has been notified about the posted complaint.
May 27, 2021
Updated by abh1232
Update: The company refunded my money today, after plenty of complaints to their emails and social media. However, the money was not sent back to the original payment method, but added to wallet. If i want to get the money to my bank account then I’ve to pay a 2.5% service charge + GST. Well, it is my cost of dealing with a company not known to you. I suggest all boarders, not to be trapped by the brand, if you get into it then your BP will shoot up. It is really difficult to deal with a company where everyone are deaf and dumb.
Verified Support
May 28, 2021
IndiaBulls Customer Care's response
Dear Customer,

We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Regards,
Team Dhani
May 29, 2021
Updated by abh1232
Edit 2: The money transferred to my bank account after deducting a Dhani Wallet charge of Rs. 86/-. Then in the evening of 28th May 2021, Bludart dropped a box at my door, and after opening the box i found a part of my first order that was showing as "cancelled" in my app since 20th of May in that box. Now what i am expected to do with these medicines. Because the course of antibiotics, probiotics and anti-allergic medicines is completed a couple of days ago, and i have stocked other medicines from other stores. Also, after seeing the delivery i realised that even it was delivered in time still it was no use for me, as only one of two antibiotics are delivered, and two other supporting medicines are not availablle in the box. I have stored the box with full contents inside it.
Verified Support
May 31, 2021
IndiaBulls Customer Care's response
Dear Customer,

We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

Regards,
Team Dhani.
Jun 04, 2021
Updated by abh1232
Dear Team Dhani,
Your team definitely did call me, but they have no resolution to offer as i understand everything stands against the company policy of Dhani. So sorry to hear. I even could not convine her that when some money deducted from wallet and converted to EMI (without my knowledge, needless to say) and if the product is not delivered then I am liable to get that money back and pending EMIs removed from my account. But everything in vein, as the all powerful "Company policy" is in force.
Best,
abhijit
Jun 16, 2021
Updated by abh1232
No proper response from Dhani yet. dozens of meaningless phone calls, where callers tried to convince me about the internal policy of Dhani, never apologized for not delivering my orders, and when i almost forgot everything they deducted around Rs. 180/- from my bank account and again send me a reminder for a payment of Rs. 217/- for those same medicine orders that they have never delivered, but claimed that they converted a part of that payment to interest free emis. Now also sent me emails sayig why i should keep my payment history clear! Never experienced such a complex online shopping experience.
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    Piyushlala
    May 26, 2021
    Resolved
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    Resolved

    I have added money in dhani wallet money is deducted from bank account but not recived in my dhani Wallet plz help me
    Aug 5, 2021
    Complaint marked as Resolved 
    IndiaBulls customer support has been notified about the posted complaint.
    Dear Piyushlala,

    Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

    Regards,
    Team Dhani
    Piyushlala's [Complaint's author] reply, May 28, 2021
    Contact number 7067778945
    Dear Piyushlala,

    We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

    Regards,
    Team Dhani.
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      R
      Raj938643
      from Mumbai, Maharashtra
      May 26, 2021
      Resolved
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      Resolved

      Hi Team,

      As discussed over the call, This is regarding the refund of what was charged while requesting for a loan as security, processing and agreement fees.

      We had cancelled the loan request and had been told that we will be getting a refund of what we had been charged within 15 days. Now it's more than 15 days and we are getting replies from nowhere.

      Also, We were interacting with "[protected]@dhaniloanandservice.co.in" for getting loans and with "[protected]@dhani.com" for complaints on refunds.

      Please treat this as high priority and assist on the same.Attached is the previous mail trail for your reference.

      Thanks and regards,
      Raj Kamal
      Aug 7, 2021
      Complaint marked as Resolved 
      IndiaBulls customer support has been notified about the posted complaint.
      May 26, 2021
      Updated by Raj938643
      hh
      Verified Support
      May 27, 2021
      IndiaBulls Customer Care's response
      Dear Raj,

      Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

      Regards,
      Team Dhani
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        7
        78l
        May 26, 2021
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        Address: Ramnayak dia, Sub_dist pattamundai , post-taradipala

        Dear sir, today I have made payment from my wallet to my bank account of 340 rs but my money got deducted and it is not showing now in my bank account ... Please help
        IndiaBulls customer support has been notified about the posted complaint.
        Plz help me sir
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          A
          Ainal Hoque
          May 25, 2021
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          I recently payment NoBoker Website Rent payment Failed Rs: 10000
          Refund Intited Amount not Showing Dhani Wallet Cardless payment

          Dhani No: [protected]
          IndiaBulls customer support has been notified about the posted complaint.
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            S
            Sahil Vaid
            May 25, 2021
            Resolved
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            Resolved

            Address: Noida

            They Offer Home Loan At Very High Interest Rates. Thankfully I Got A Balance Transfer Done. After Foreclosing My Loan, They Did Not Even Refund Me The Amount That Was Promised To Me And Deposited The Check 1 Week Late Purposely To Charge More Interest. I Have Written More Than 30 Emails In Last 3 Months, But Nothing Has Been Done. Even My Property Documents Have Not Been Handed Over To Me. Never Do Business With Them! They Are Parasites Who Will Suck Your Blood!

            Issue No. 1 -

            On 18th January 2021, when I foreclosed my Loan with Mr. Akash Pandey in IndiaBulls Noida Branch, my last EMI (Dated 10th January 2021) was considered as INR 20945.69 instead of 23240 and Loan was foreclosed accordingly. The only outstanding was from IndiaBulls and I was supposed to get a refund of INR 5448 from IndiaBulls, since I handed over a cheque of INR 24, 75, 000 and Loan Outstanding was 24, 69, 552.

            On 22nd January, my ICICI Bank Account[protected] was debited for INR 2294.31 from IndiaBulls without my consent, which I never authorised. This charged illegal since all Loan Closure formalities were already done.

            Since 22nd January 2021, I have written more than 30 emails to IndiaBulls, including their CEO (Mr. Gehlaut) and higher management. The responses I get are from their standard mailbox which sometimes state that they do not have anything outstanding to pay me and sometimes they tell me that they are working on the issue. In their most recent email, they have claimed this account to be Ex-gratia, whereas it is not an EX-gratia amount and something that was charged to me incorrectly.

            Issue No. 2 -

            On 18th January 2021, when I foreclosed my Loan, I was told that I will get my original documents within 20 days and someone will call me proactively once they are received in the Gurgaon branch. Today, it has been more than 3 months, but I have not got any call from anyone. I have sent several emails to IndiaBulls to provide me with a Name of the contact and his/her phone number, but nothing has been provided to me.

            IndiaBulls has given me a lot of pain and caused major harassment from last 3 months for just asking for my basic rights and nothing as an exception. They have been asking me for documents again and again in various formats repeatedly and yet none of them have helped me in any way. None of them even have the basic courtesy of replying to my email and on every email, they copy and paste standard responses and ask me to call your call centre where no one is ever available. Why can't one of them call me instead if they are not able to understand things?

            I would request CEPD / RBI to help me with above issue and take an extremely strict action for not doing their due diligence and causing harassment to people who have kept them in business for years by paying heavy interest from their hard-earned money.
            Aug 18, 2021
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            Verified Support
            May 30, 2021
            IndiaBulls Customer Care's response
            Respected Sir,

            Greetings from Indiabulls.

            We regret the inconvenience caused to you . We request you to kindly share your loan account number or contact number so that we can assist you in a better way.

            Regards,
            Indiabulls Housing Finance Limited.
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              D
              Duttarabi
              May 25, 2021
              Resolved
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              Resolved

              Dhani wallet balence not transper to thevbank account..
              Pls send to the money my bank account.. My registration no. [protected]
              Attach my kyc
              Aug 5, 2021
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Dear Duttarabi,

              Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

              Regards,
              Team Dhani
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                S
                samimskh
                May 24, 2021
                Resolved
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                Resolved

                Hello sir i recently cancelled my order nearby shop Paytm Refund amount not receive Dhani wallet 5 Day left
                Rs: 5000
                Dhani No: [protected]
                May 25, 2021
                Complaint marked as Resolved 
                IndiaBulls customer support has been notified about the posted complaint.
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                  A
                  A prince
                  May 24, 2021
                  Resolved
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                  Resolved

                  Address: Bhopal

                  My name is ajay bhaisare. I was an employee of Indiabulls bhopal in collection office department. Due to some issue I had to resign from the company on 31th of mar 2021. My FnF amount is not recive till today. My SAP is 266228. Kindly check the status of my FnF and do the needful steps asap.

                  yours sincerely,

                  Ajay Bhaisare

                  [protected]
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                  Regards,
                  Team Dhani
                  Dear Ajay Bhaisare,

                  We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

                  Regards,
                  Team Dhani
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                    Avi0067
                    May 24, 2021
                    Resolved
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                    Resolved

                    Dear Dhani team, In 23rd May 2021 at 3:40am, I transferred money of 5000 rupess from my Paytm Payment bank account to Dhani wallet and here Money was debited from my Account but not created to Dhani Wallet. Please help me as soon as possible.
                    My email id is [protected]@gmail.com
                    May 28, 2021
                    Complaint marked as Resolved 
                    After 5 days ...They Sent the amount atlast
                    IndiaBulls customer support has been notified about the posted complaint.
                    Verified Support
                    May 25, 2021
                    IndiaBulls Customer Care's response
                    Dear Customer,

                    Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                    Regards,
                    Team Dhani
                    May 25, 2021
                    Updated by Avi0067
                    Please help... It's about 3 days.. I m not receive my 5000 rupess 😔
                    Verified Support
                    May 26, 2021
                    IndiaBulls Customer Care's response
                    Dear Customer,

                    We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                    Regards,
                    Team Dhani
                    Verified Support
                    May 27, 2021
                    IndiaBulls Customer Care's response
                    Dear Customer

                    Please be assured that our team is already working on your concern and will provide you with an update soon.
                    Verified Support
                    May 30, 2021
                    IndiaBulls Customer Care's response
                    Dear Customer

                    Please be assured that our team is already working on your concern and will provide you with an update soon.
                    Verified Support
                    Jun 10, 2021
                    IndiaBulls Customer Care's response
                    Dear Customer,

                    Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                    Regards,
                    Team Dhani.
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                      D
                      Dogiparthi Anand
                      May 24, 2021
                      Resolved
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                      Resolved

                      Iam Anand from Telangana and yesterday I transferred rs.853/- from wallet to bank transfer via NEFT on Friday but still I didn't receive the money .it has been three days for NEFT transfer.iam in need of that money urgently. Customer support is not replying correctly and no reply from there end. Please look into it and solve the issue.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      IndiaBulls customer support has been notified about the posted complaint.
                      Verified Support
                      May 25, 2021
                      IndiaBulls Customer Care's response
                      Dear Customer,

                      Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                      Regards,
                      Team Dhani
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                        R
                        Rabidutta
                        May 24, 2021
                        Resolved
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                        Resolved

                        Address: Lahabagan, sm bose road. Agarparar

                        Wallet balence not credit to the bank
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        May 24, 2021
                        Updated by Rabidutta
                        Dhani wallet Balence transper 3 days previos but account not transper to the bank

                        Verified Support
                        May 25, 2021
                        IndiaBulls Customer Care's response
                        Dear Customer,

                        Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                        Regards,
                        Team Dhani
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                          P
                          Premroyal
                          from Hyderabad, Andhra Pradesh
                          May 24, 2021
                          Resolved
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                          Resolved

                          Address: IVL Finance Limited’s Corporate M-62 & 63, FIRST FLOOR CONNAUGHT PLACE NEW DELHI DL 110001 IN
                          Website: www.goodfinance-blog.com/ivl-finance-limited-personal-business-loan

                          I had applied for a personal loan in March month in 2020 uploaded my documents and everything they approved my loan and I received a message that the loan amount disbursed but not received into my wallet/account. I had called customer service and mailed a lot of times but no response from them after completion14 months till the time no revert from them still my account is active. Kindly close the account so that I am grateful to you.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          May 25, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer,

                          Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                          Regards,
                          Team Dhani
                          May 26, 2021
                          Updated by Premroyal
                          Still not resolved

                          find the contact details below

                          Ph:[protected] - mail: [protected]@gmail.com
                          Verified Support
                          May 26, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer,

                          We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                          Regards,
                          Team Dhani
                          Verified Support
                          May 27, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer

                          Please be assured that our team is already working on your concern and will provide you with an update soon.
                          Jun 03, 2021
                          Updated by Premroyal
                          Dear India bulls Team,

                          Please be informed its been 8 days since the last response may I know the current status of the concern.
                          Jun 03, 2021
                          Updated by Premroyal
                          Hello Dhani team,

                          Please let me know the current status of the issue it has been 8 days since the last response. If anyone aligned with this issue please respond here.
                          Jun 05, 2021
                          Updated by Premroyal
                          Dear Dhani team,

                          The reply is mush appreciate at the earliest
                          Verified Support
                          Jun 08, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer,

                          We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                          Regards,
                          Team Dhani
                          Jun 08, 2021
                          Updated by Premroyal
                          Hi Dhani team,

                          Still issue not resolved
                          Verified Support
                          Jun 10, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer,

                          We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                          Regards,
                          Team Dhani
                          Verified Support
                          Jun 25, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer,

                          We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                          Regards,
                          Team Dhani.
                          find the contact details below

                          [protected]
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                            Vicky Vishen
                            May 24, 2021
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                            I have transfered 146 rs from general wallet to bank 4 days ago but not transfer in bank.
                            Simpi singh
                            [protected]
                            IndiaBulls customer support has been notified about the posted complaint.
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                              J
                              Jaskaran Singh Bahra
                              May 24, 2021
                              Resolved
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                              Resolved

                              Dhani, my name is jaskaran singh bahra. I transferred 350 rupees from my dhani wallet to my paytm payments bank on 22nd of May. The money got deducted from my wallet but was credited to my bank. I have tried to contact with dhani, but i got no answer. I have all the proofs. I want refund of my money. my contact number is [protected]
                              Aug 11, 2021
                              Complaint marked as Resolved 
                              IndiaBulls customer support has been notified about the posted complaint.
                              Verified Support
                              May 25, 2021
                              IndiaBulls Customer Care's response
                              Dear Jaskaran Singh Bahra,

                              Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                              Regards,
                              Team Dhani
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                                Piyush058
                                May 23, 2021
                                Resolved
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                                Resolved

                                Dear sir, today I have made payment from my general wallet to my bank account of 390 rs but my money got deducted and it is not showing now in my bank account ... Please help
                                My phone no. is [protected]
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                IndiaBulls customer support has been notified about the posted complaint.
                                Verified Support
                                May 25, 2021
                                IndiaBulls Customer Care's response
                                Dear Piyush

                                We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

                                Regards,
                                Team Dhani
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                                  I
                                  Imrohitkumar
                                  May 22, 2021
                                  Resolved
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                                  Resolved

                                  It's been more than 24 hours, I have transferred my money from dhani wallet to bank account.
                                  But money hasn't been received yet, and yes I'm 100% sure that problem is from dhani wallet side.
                                  I have wrote multiple mails to dhani but to response received.
                                  My contact number is [protected]
                                  May 24, 2021
                                  Complaint marked as Resolved 
                                  Problem seems to be resolved now.
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 24, 2021
                                  IndiaBulls Customer Care's response
                                  Dear Customer,

                                  We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

                                  Regards,
                                  Team Dhani
                                  It's been more than 48 hours, I have transferred my money from dhani wallet to bank account.
                                  But money hasn't been received yet, and yes I'm 100% sure that problem is from dhani wallet side.
                                  I have wrote multiple mails to dhani but to response received.
                                  My contact number is [protected]
                                  IndiaBulls Customer Care's response, Jun 3, 2021
                                  Verified Support
                                  Dear Customer,

                                  Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                                  Regards,
                                  Team Dhani.
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                                    Vicky Vishen
                                    May 22, 2021
                                    Resolved
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                                    Resolved

                                    Dear sir, today I have made payment from my wallet to my bank account of 146 rs but my money got deducted and it is not showing now in my bank account ... Please help
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 24, 2021
                                    IndiaBulls Customer Care's response
                                    Dear Customer,

                                    Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                                    Regards,
                                    Team Dhani
                                    May 25, 2021
                                    Updated by Vicky Vishen
                                    Solved
                                    Verified Support
                                    May 25, 2021
                                    IndiaBulls Customer Care's response
                                    Dear Vicky Vishen,

                                    We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

                                    Regards,
                                    Team Dhani
                                    May 26, 2021
                                    Updated by Vicky Vishen
                                    My general wallet to bank transfer is so late . Today in morning I transfer 184 rs to my bank account but not received why
                                    [protected]
                                    Verified Support
                                    Jun 01, 2021
                                    IndiaBulls Customer Care's response
                                    Dear Vicky Vishen,

                                    Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                                    Regards,
                                    Team Dhani
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                                      S
                                      Sameen a
                                      May 22, 2021
                                      Resolved
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                                      Resolved

                                      I cleared some of my loans on 8th May. Yet again my emi got debited on 10th may. Despite repeated complaints and emails to your support and grievance team, all I receive is some information not even related to the query. I had to pay another loan but you people are not even acknowledging the excess debit till now and I am facing constant harassment calls from your guys. You have one of the worst customer service ever. Why put your number on the website if we do not have someone to talk to. I need the excess debited amount returned to me soon or else I am going to take necessary actions against your company.
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 24, 2021
                                      IndiaBulls Customer Care's response
                                      Dear Customer,

                                      Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                                      Regards,
                                      Team Dhani
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                                        Rk_1705
                                        May 22, 2021
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                                        I have account on dhani. Today early morning I transferred two amount 3000 n 5000 to beneficiary account but still not credited to that account. Why are you taking this much time?

                                        Registered mob. [protected]
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                                        Regards,
                                        Team Dhani
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