IndiaBulls Complaints & Reviews

I have transferred Dhani wallet of 10000 to my bank account which got debited around 1 am today it’s already been more Than 4 to 5 working hours still not received the money in my bank acc, help

Sir/mam
INB Service private limited

I am Sanjeev Kumar Ram
employee ID - 253572,
designation- sales executive,
level/ Grade- officer/G4,
department- sales for financial product.

I was worked from 01 March 2019 to July 2019. Now I have need salary slip and reliving letter.
So I have kindly request to you please issue my relieving letter and salary slip.

Thanks & Regards
Sanjeev Kumar Ram

Myself Anil Kumar B, I had a personal loan with dhani which I preclosed it on 22 March 2021 and I raised the request for NOC. It was said that it will be sent to my registered email Id but, still I haven't received it yet. I urgently require NOC as I have got approval for home loan and which is kept on hold for this NOC.

Please find the below details and the attachment.

Name : Anil Kumar B
Registered Mobile No: [protected]
Registered email Id: [protected]@gmail.com
Customer ID: [protected]
Loan No: IPERBAN02405986
Agreement ID: 45999502
Service request No. For NOC: 15701618

I have tried calling customer care several times but no response I got. So I kindly request you to do the needful at the earliest.

Please find the attached screenshots for further details.

I took a loan from dhani of 235 rs and paid 385 for that i dont know about the hidden charges as i wanted to get rid of them as they provide the worst service ever. I repaid all dues in february 28 but got no response nothing got updated in app they were continuously messasing for paying emi ever after i paid in full. I gave number of email called customer support 50 times, they said to email them bank statement and other proof i did still no response then again contacted several times and the customer support said they have received the payment and since their emi cycle runs from 13 th of every month so that time my acc will get updated. Today is 22nd march still the same hence receiving messages and automatic voice calls to repay my dues or they will debit it from my bank acc on 25th. Now even there customer care number is not working. Just see such a big company creating subsidiary brands and frauding people openly. Beware of this Dhani App and never ever install it even mistakenly.

Everyone reading this if you need proof you can mail me on [protected]@gmail.com i will provide all the necessary details.

Fun fact- Just after taking the loan and going through their apps ui i knew did a mistake by taking loan. After i foreclosed 235 rs loan by paying 385 rs ( didnt know why i paid extra, basically their unknown charges) i have still kept the payment confirmation page locked in the tab section of chrome, i knew this will harass me and exactly it came out to be one.

I transfer 4000 dhani wallet to my bank account but it not credited to my bank account yet and it deducted to my dhani wallet

Dear sir

I had take a personal loan from dhani indiabulls company. I was regular lary paid emi but due to covid 19 lockdown in march 2020 I was applied for loan MORATORIUM at dhani company for 3 months march april may 2020 + 3 against 3 june july august 2020. As per RBI GUIDELINE I had applied but dhani indiabulls make not stopped for ecs making in my account for loan emi and my account goes in minus amount of rs 12000/- something when I had complaint at dhani company customer care lost of emails and telephonic complaint but no response from dhani for refund of my minus amount due to lock down MORATORIUM period ecs return due to dhani indiabulls company's mistake and ignore the RBI GUIDELINE for moration. So I have register complaint in this online complaint .

Hi everyone,
I have took loan from dhani app( indiabulls) before 6months every month I agreed to deduct a interest amount of Rs350/-only for Rs16950/- in the 6th month I have to pay 16950/- and interest. Every month they will be deducting interest amount through ECS from my account on 5th date my final EMI and principal date was 5th march 2021 but they deducted only 350/- from my account I maintained balance of principal amount and interest also. They didn't deduct principal amount i maintained balance upto 10th date but not deducted until i raise a issue on 11th also there was no bank holidays. They have deducted amount on 15th march of Rs16950/-+200 extra amount.They are not closing and threatening me to pay the principal amount or otherwise they will keep my account as defaulterist in rbi. They are calling me every hour and threatening me I was fully depressed now. I tried calling to customer care but it is not getting connected. I have all my bank statements with me and also have call recordings and messages which they deducted I said the same but still they are not listening and annoying me.

Recently i took a small loan on dhani app i paid 6months interest but unfortunately loan amount not paid so they debit my money first 585 ruppes in hdfc bank and after 1 hour again the debited 295 rupees in my sbi account even they didn't told me to debit .. iam also contact support but they also giving wrong numbers ...

i request you plese close e-mandate option in my 2accounts and close late charges in my 2 accounts

Stop don't sms me all days on [protected] stop

Cancel my plan of Dhani One Freedom Plan and Cancel my n-Ach Mandate ( ECS ) with associated with hdfc due to financial issue I am unable to continue the membership of Dhani One Freedom Plan Saver Services, already 2360 rupees have been shown in negative from my account on 26/2/2021 to 5/3/21 towards the payment of Dhani Loans and Services, i already send mail the very 1st date when i apply this for cancle my mandate and I further no Longer wish to avail any kind of Dhani Services . I requested them Please Cancel and Close my Dhani Account and Cencel my Dhani One Freedom Plan and Dhani Super Saver Card, at the earliest.
But yet I did not get any response from them.

As of now my Dhani One Freedom Plan is showing inactivate but still they send ecs request to my bank also they send me card from dhani when i am not at home even no single call received they deliver this card to my caretaker who open that by mistakely because they are illiterate . so I request you to cancel my services and cancel Dhani super saver card services too, I have attached the proof of inactive Dhani One freedom plan, Inspite of my Dhani One Freedom Card being deactivated my account got negative with 2360 rs towards dhani ecs bounce charge and services I am very disappointed

I am unable to Cancel it from my Side as cancellation option is not Available in the Dhani Application, please I beg you to cancel all my services for proof I have attached all my Debited Charges, No Cancellation Button is available in my application .

I am unable to cancel because cancel button is not displaying on my Dhani Application and not available in Application

Cancel All my Dhani Services and Cancel the E- Mandate Setup and Please do not Present it to bank for the membership subscription fees hence forth . as I have not used a single rupee from the Dhani One Freedom Plan . I request you to cancel the Services and Close my Account .

Kindly delete my All Service Request at the earliest.

Cancel my Dhani One Freedom Plan and super saver card as I am unable to Cancel it from my side. I beg you do the needful as soon as possible and Close My Dhani Account.

I am have also sent the Rupay Card back as I no longer wish to Continue with any of the Dhani Services such as Dhani One Freedom Plan and Dhani Super Saver Plan . I never use dhani freedom facilities

I have no Pending Loans with dhani, Nor I have used any of the single rupee from the Dhani One Freedom plan as well as Dhani Supersaver .

IDHADEL[protected] LOAN NO.

Support_Dhani [protected]@dhani.com via gd92bch6bdm8.7f-prvaua2.ap5.bnc.salesforce.com
Mon, Feb 8, 5:35 PM
to me

Dear RAJINDER KUMAR GERA,

Loan Application No. : IDHADEL09476731

Greetings from Indiabulls!!!

This is in response to your mail.

We regret the inconvenience caused to you.

We have shared your concern to the respective team and will get back to you shortly.

For any clarification or changes you may contact customer care service no. :[protected]Mon - Sun, 8 AM - 8 PM) for all product i.e. Loans/ Wallet/ Doctor or write us back on [protected]@dhani.com

We look forward to your continued patronage with Dhani .

Thank you for your understanding and cooperation.

Warm regards,
Team Dhani

THE RESPONSE IS COMING ONLY MAILS BUT NO BODY RESOLVING THE ISSUE... AS PER YOUR RECORD SOME ACCOUNT TRANSFER IN MY DHANI WALLET AND YOU ARE CHARGING EVERY MONTH INTEREST ON THAT AND TILL DATE I AM NOT ABLE TO OPEN MY DHANI WALLET AND WHERE IS THAT MONEY I DONT HAVE ANY IDEA BECAUSE MY WALLET IS LOCATED FROM THE BEGINNING...PLEASE RESOLVE RAJINDER - [protected]

Pls check the attach file,

My Register No [protected]

Dear dhani team
Iam.saleem I'm.your dhani customer i like inform you every month rs200 and rs100 unnecessary amount debit in my account in bank statement its showing debited from.dhani without any information if any services activated in account plz cancel are you guys doing fraud business with customer if next time onwards any amount deducted from account I will go to consumer court & social media also

I think dhani owner not able to pay dhani employees salary that way debiting amount from.customer and paying salaries to employees if you not able to run your business plz shut down your business but don't make fraud business if nezt time also any amount debited from. Account if any clarification please reach me in this mobile [protected]

I took the loan and i have paid the all emi's on time now they charging me amount after the full and final payment.

Hi am sukuri jagadishwar ...
On 10th march 2021, I have made a transaction of amount rupees 2525 through paytm debit card with a reference number[protected]..
So it did not received to the merchant...
So please kindly refund me the amount ...

These people. Since they have your ecs details. Even after closing all the relations, they keep charged you in my bank account.

Sir whenever I login to dhani app by entering mobile no and pin it opens only for 2 sec and after that it gets back to the login page again
This is happening everytime with me
Please resolve it I am totally frusted.
Previously before 1 months it's was working fine.
Mob no - [protected]
Adarsh Kumar pandey

Hii sir
I didn't made a transaction of 250 but from my dhani rupay card was shown of details and I get one otp after that amount was deducted.
Can you reverse my amount to dhani rupay card.

Foreclosure of loan - PL22292741

I made a foreclosure amount of Rs: 6632.98 on October 14th 2020 as advised by the collections agent who was on call with me while I made this payment.

Since then I have never received a foreclosure email when I was told it would be sent within 30min on that same day. I have sent multiple emails to the [protected]@dhani.com asking for a foreclosure as I have made the payment and I have shared all required proofs of payments as well. It has been almost 6months now and I am still receiving irrelevant responses from the Dhani support team. Worst part is that when I call their customer service number or visit Indiabulls bank, they say Dhani foreclosure support is only through emails and I need to deal with it over emails. I also see that they have been deducting EMIs post my foreclosure of loan and now they say I have some due that needs to be cleared. I don't understand why I have any due when I did a foreclosure of loan with complete pending amount in my loan account plus there are EMIs that are getting deducted post my foreclosure

I see this as their incompetence to do their job effectively. Looking at the way things are going on with me, I also got to know that few others are also facing similar difficulties with their foreclosure in Dhani I regret taking loan from Dhani.

Regards,
Vinay Shankar
[protected]@hotmail.com

Dear Sir/Madam,
I have paid rupees 39084.00 for preclose of my personal loan account (IPERNAG[protected] on 30/12/2020.
This amount and procedure was suggest by Dhani team. After payment of full amount I did not receive any NOC or loan closer certificate.
Dhani customer care representative give me information about some pending due whereas I already paid all amount before time and it is not updated in your system.
Here I attached the copy of transaction details. Please execute the further process and issue NOC certificate.

Loan account no - S[protected]
Registered phone no - [protected]
Registered Email ID - [protected]@jmvpapermart.com

21.01.2021 We mailed you that we want the repayment schedule. We also put reminder mail at 05.03.2021. No one has received an answer yet. This is the closing month, we need to make the entry of interest by updated repayment schedule statement after moratorium. Even we are not connected any customer care number.