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3.1
Updated: Jul 29, 2025
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U
Uday1342
Feb 16, 2021
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Address: Lakshmi puram,Chandra mouli nagar 7th line

I have transferred money 4800 to bank from dhani app but not recieved to my bank account
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    A
    Alik Saha
    Feb 16, 2021
    Resolved
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    Resolved

    Address: Tufanganj new town Mahadeb bri road

    Today 16/02/2021 on 11.49 a.m 700 rupees got deducted from my account without any reason. I want to submit a complain and want my money back.
    +1 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    IndiaBulls customer support has been notified about the posted complaint.
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    Dear Alik,

    We request you to share your registered contact details so that we can assist you further.
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      F
      Fateh Singh Hanjra
      Feb 15, 2021
      Resolved
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      Resolved

      Dear Sir/ Mam

      I have already paid monthly EMI of credit line Rs.66 month of Jan 2021 but again this credit line EMI of same amount Debited from my Bank account is on your behalf. I requested to you please refund that amount as soon as possible.

      Please find attachment.

      Credit limit ID--CLKRBRD21KBB9PCQ

      Thanks & Regards
      Fateh Singh
      [protected]
      +1 photos
      Aug 5, 2021
      Complaint marked as Resolved 
      IndiaBulls customer support has been notified about the posted complaint.
      Feb 15, 2021
      Updated by Fateh Singh Hanjra       Please Find attachments

      Verified Support
      Feb 16, 2021
      IndiaBulls Customer Care's response       Dear Fateh Singh,

      We have escalated your remarks to our concerned team and will get back to you soon.
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        0
        06121995Ibbu
        from Airoli, Maharashtra
        Feb 12, 2021
        Resolved
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        Resolved

        Hello Team,

        Its been more than a week since I ordered for my Physical card, but as of now I have not received a single update regarding the same.

        Will I receive it or not, your service is really bad.

        Kindly check onto it and update.
        Aug 6, 2021
        Complaint marked as Resolved 
        IndiaBulls customer support has been notified about the posted complaint.
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        Dear Customer,

        We request you to share your registered contact details so that we can assist you in a better way.
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          R
          Rajivkrithik
          Feb 12, 2021
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          I have my personal loan with Dhani which I closed on 11th Jan 2021 as I got a call from the collection team. Even though paying the amount said by them, India Bulls is regularly sending me sms and calls to make the payments. I have kept my account balance as zero because I know these fraudy company will again deduct the emi which they tried on Feb 2021 aswell but because of nil balance, they were not. Request you to take strict action against this. I have also lodged a complaint with RBI and waiting for further details.
          +2 photos
          IndiaBulls customer support has been notified about the posted complaint.
          Feb 14, 2021
          Updated by Rajivkrithik           The images which I have posted before was wrong, updating the correct images of the amount paid on 11th Jan 2021.

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            S
            SWARNALATHA NELAPATI
            Feb 11, 2021
            Resolved
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            Dhani card not received

            Address: New nallakunta padma colony near IIT Ramaiah study material hall

            I m order dhani card I m did not received card sir can u send me again card I m not able to login apply also . I got freedom credit loan 25000 thousand...
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            S
            SWARNALATHA NELAPATI
            Feb 11, 2021
            Resolved
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            Resolved

            Address: new nallakunta padma colony near iit ramaiah study hall pincode 500040

            Nelapati swarnalatha
            Address
            New nallakunta padma colony near IIT Ramaiah study
            Pincode 500040 Hyderabad Andhra Pradesh
            Phone number [protected]
            [protected]
            Pls resend dhani card
            Aug 6, 2021
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            View replies
            i m not able use money in credit line freedom card
            Reply
            i m did not received plastic card kindly send this address
            Reply
            Dear Customer,

            Request you to share your contact number and we shall get in touch with you at the earliest.
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              S
              Shahazer Ali Khan
              from Noida, Uttar Pradesh
              Feb 10, 2021
              Resolved
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              Resolved

              Address: 422 B, Udyog Vihar, Phase -4, Gurugram – 122 016

              Hi,

              I have multiple time to highlight on email i am facing tech issue from 5 Nov and email sent to the multiple time to the company email my emi not debited but there is no closer on there side also uneccery bounce charges apply to me.
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              View replies
              Dear Shahazer,

              We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
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                S
                Sheikh Umar Yasin
                Feb 9, 2021
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                Resolved

                I did a wallet to bank trasfer of ₹2424 yesterday at 8pm. They money got deducted immediately but still not reflecting in my bank account.
                Mar 19, 2021
                Complaint marked as Resolved 
                IndiaBulls customer support has been notified about the posted complaint.
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                  R
                  rahul yadav 123
                  from Nāngloi Jāt, Delhi
                  Feb 9, 2021
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                  Sir, my Dhani customer Id is [protected]. I want to pay my final emi amount of rs 3223 with my bank account (amount rs 2901) and the remaining due amount with dhani cash rs 322 but I’m unable to do so because my premium premium membership got stopped due to any unknown reason. So I request you to please restart my dhani premium membership, so I can pay the final emi amount with the help of dhani cash . Please provide the solution as soon as possible . So I can avoid the any overdue charges I am also attaching the screenshot to help you understand my concern . I request you to please look in this matter and do the needful at the earliest.
                  +2 photos
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                    Xostarboyxo
                    Feb 9, 2021
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                    I was transferred 237rs from my dhani wallet to my bank account on yesterday 8feb2021 6:11pm money was deducted yesterday but not received in my bank account or statement till yet dhani says it was a neft trasfer that takes 4, 5 hours but it was passed around 12 hours when will i get my money please solve this issue
                    My name is harsh bansal
                    Mobile no. [protected]
                    Email [protected]@gmail.com
                    +1 photos
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                      0
                      06121995Ibbu
                      from Airoli, Maharashtra
                      Feb 8, 2021
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                      Hello Team,

                      I Initiated the transaction to credit amount from dhani app and it is yet to be credited and also, i ordered the plastic Debit card 4 days ago and i am yet to get the Card despatch status, as i was informed will get despatch in 48 hours.

                      Please check and resolve it ASAP
                      +1 photos
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                        R
                        Raghu1995
                        from Powai, Maharashtra
                        Feb 8, 2021
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                        Address: Gurgaon

                        My name is Raghav Malhotra, my customer id - [protected], my registered mobile number is - [protected]

                        By mistake i have activated the one freedom plan and they charged 500rs for it . I want to cancel that plan i got cancelling option on "5th Feb 2021" i cancelled my plan still its active i contacted customer support they are not responding me, i visited their office still no response what should i do . This is a fraud company . Please help me . I am attaching the screenshots
                        +2 photos
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                          R
                          Raghu1995
                          from Powai, Maharashtra
                          Feb 8, 2021
                          Resolved
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                          Resolved

                          Address: Gurgaon

                          Hi,
                          My name is Raghav Malhotra . By mistake i have activated the one freedom plan and they charged 500rs for it . I want to cancel that plan i got cancelling option on "5th Feb 2021" i cancelled my plan still its active i contacted customer support they are not responding me, i visited their office still no response what should i do . This is a fraud company . Please help me . I am attaching the screenshots
                          +1 photos
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Feb 08, 2021
                          Updated by Raghu1995                           My name is Raghav Malhotra, my customer id - [protected], my registered mobile number is - [protected]
                          Verified Support
                          Feb 10, 2021
                          IndiaBulls Customer Care's response                           Hi Raghav,

                          We have shared your issue to our concerned team and will get back to you soon.
                          Verified Support
                          Feb 15, 2021
                          IndiaBulls Customer Care's response                           Hi Raghav,

                          We hope that your issue has been resolved. For further queries/concerns kindly write back to us.
                          Feb 16, 2021
                          Updated by Raghu1995                           The loan is still active .. i have cancelled it on 5th feb 2021 .. i went to their office they said it will automatically deactivate within 7-8 working days . Still its active . Please take an action regarding this fake fraud company. I am attaching screenshots

                          Feb 16, 2021
                          Updated by Raghu1995                           They have blocked my number . When i am calling to customer care it does not rings it automatically disconnects
                          Feb 16, 2021
                          Updated by Raghu1995                           Fraud scammers
                          Verified Support
                          Feb 18, 2021
                          IndiaBulls Customer Care's response                           Dear Raghu,

                          We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.
                          View replies
                          Close my Dhani Account and All Services related to me
                          Dear sir
                          I m rajmani singh and my mob. No. I is [protected] .Cancel my plan of Dhani One Freedom Plan and Cancel my n-Ach Mandate ( ECS ) with associated with S. B. I. Bank, due to financial issue I am unable to continue the membership of Dhani One Freedom Plan and Dhani digital card.i have already deactivate my digital card.
                          Reply
                          IndiaBulls Customer Care's response, Feb 20, 2021
                          Verified Support
                          Dear Customer,

                          We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.
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                            K
                            Karthik Jayram
                            from Bengaluru, Karnataka
                            Feb 6, 2021
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                            Address: Delhi

                            Hi Team,

                            I have Transferred a amount of Rs. 2050 from my Dhani pay wallet to bank account. But the amount is still not credited to my bank account Customer ID [protected]
                            +1 photos
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                              S
                              SATHYA VIJAYAKUMAR KEERTHISHA
                              from Nāmakkal, Tamil Nadu
                              Feb 5, 2021
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                              I pay online amount but not update loan secduled covid -19 RBI No overdue but
                              +1 photos
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                                0
                                06121995Ibbu
                                from Airoli, Maharashtra
                                Feb 5, 2021
                                Resolved
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                                Resolved

                                Hello Team,

                                I transferred money from Dhani wallet to my bank account around 1.40am last night, but as its around 12 hours since the transfer initiated and i have not yet received the money in my bank account.

                                Please check and help to sort this out ASAP
                                +1 photos
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                IndiaBulls customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We request you to share your registered contact number to assist you further.
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                                  M
                                  Manimekalai Neelambur
                                  Feb 4, 2021
                                  Resolved
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                                  Resolved

                                  Hi actually i having one dhani personal loan.. my due date is 5th of every month.. last month i didn't pay 5th jan.. for that 590 is charged as a bounce charges and on 7 th jan EMI amount debited from my account.. actually i didn't noticed that.. after few days customer care executive called my and told that you have only 2 Remaining EMi i[censored] pay today then one emi going to discount... So your loan will close on same day... I thought that ok our EMi is pending so we will pay as per their instructions... They send link and i paid EmI.. after that only i noticed that Jan month total 2 times i paid EmI... Still i got sms that Feb 5th is your next due... I don't what to do..
                                  .
                                  +1 photos
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 08, 2021
                                  IndiaBulls Customer Care's response                                   Dear Manimekalai,

                                  We request you to share your registered contact details so that we can assist you in a better way.
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                                    S
                                    saichandrra
                                    Feb 4, 2021
                                    Resolved
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                                    Resolved

                                    Money got deducted from wallet but not transferred to bank account
                                    Mobile no [protected]
                                    +1 photos
                                    Feb 4, 2021
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
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                                      V
                                      Venkatesh ponnusamy
                                      Feb 4, 2021
                                      Resolved
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                                      Resolved

                                      My customer id is [protected] added money to wallet 1000 Rs from icici bank net banking on 25/1/2021 money deducted from bank account but not added to wallet. After 8 days i mailed icici and received the transaction id and send mail to dhani customer care. A useless irresponsible bot message as reply stating that if money added on working day Or non working day... My problem not resolved. My mail id is [protected]@gmail.com
                                      Feb 6, 2021
                                      Complaint marked as Resolved 
                                      To get my problem Solved 1. Tried Chat in the Dhani App but it is a bot reply 2. Called customer care It is recorded Message 3. Send Mail to India Bulls but same bot reply Put Complaint in Consumercomplaints.in they called me and before calling the amount got reflected in account. Thanks to Consumer complaints forum
                                      IndiaBulls customer support has been notified about the posted complaint.
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