IndiaBulls Complaints & Reviews

I had taken a credit line loan of Rs. 20000 for 6 months from Dhani app. My loan Account Number:CL03638941. I used only half the credit amount and an amount of Rs. 10609.55 was still in my wallet. 8th March a customer care executive from Dhani, a Mr Aashiq called and said that my tenure was over and I needed to settle the loan amount plus interest charges. He sent me a razorpay link following which I paid an amount of Rs 22557.00. Please note that every month an amount of Rs. 507 was deducted as interest as well. I repeatedly asked the customer care executive if I was should pay the amount minus the wallet amount as it may get adjusted. He assured me that the wallet balance will be untouched as I have settled the entire amount. Same day Dhani app debited my wallet for the remaining amount of Rs. 10609.55 manually. Since then I have sent several emails but have not received the refund or any clarification. Customer care numbers are automated and most listed numbers don't work. Please tell me how I can take this up legally?

Dhani now mails me and says that the case is closed. But I still haven't received any refund or explanation.

I also don't know who to contact.

Even after telling dhani to cancel my plan they debited 200 subscription fees from my account I want a refund from dhani contact no-[protected]

I have personal loan of India bulls dhani I already pay all pending payment but still not receiving any help and NOC please raised my complaint against India bulls company and strictly action

I wan to cancel my nach mandate and one freedom plan

Please i need to close my all dhani services. I never used any single rupee from the dhani one freedom card but there is a lot of debited from my Bank account as ecs return charges. I can't afford this . So please cancel all my services from India bulls dhani app. I have sent a lot of mail to the costumer service but they didn't even reply for that.
Mob no. [protected]
[protected]@gmail.com

Hi,

I have taken loan of ₹8400 from dhani app on 21-02-20. My last EMI ₹811 was scheduled on 05-03-21. But on 22-02-21, I received a call from Indiabulls support Shiva Kumar from Hyderabad. They asked me to pay a minimal amount of ₹385.14 to foreclose the loan including the pending EMI and all the overdue charges. They sent me a request on PhonePe and I made the payment immediately. They said that my loan was foreclosed and it will be updated in the dhani app after 3 days and NOC document will be sent to email within a week. It's been 2 weeks since I made the payment and yet my dhani account is not updated. It still shows the overdue charges. Very disappointed with this experience.

I have attached the payment receipt of phonepe and also the call recording of Indiabulls support.

Please resolve this issue and update the foreclosure status in my dhani account as soon as possible.

Thanks & Regards,
Pradeep.

I have dhani pay one freedom card i have paid all my emis but also my xard is still blocked and they are sending to the bank for payment and till now the bank have charged me 11800rs towards ecs debit charges. This is all because of dhani. I request you to please help me to get the money deducted from my bank account back as soon as possible

Dear sir/ madam,

I am Vishal kest. I have an outstanding floating rate loan with indiabulls housing finance limited. (Account no - hheban[protected]. I am reaching out to you after realising that my concern hasn't been handled properly in the past.

I have two important things to bring to your notice.

1. I sincerely request you to intervene and reverse the excess interest charged by india bulls with retrospective effect and also reduce the emis. I would like to bring to your notice that i have incurred huge losses from indiabulls due to unfair practice.

Indiabulls are passing on increased interest rate when rbi increases rates however when rbi reduces the interest rate the benefit is not passed back. This one-sided practice is defeating logic of floating rate loans.

My details -
Name – Vishal Kesti
India bulls loan account no - HHLBAG00431938

In April 2018, I took loan from india bulls @ “indiabulls housing finance limited floating reference rate - lfrr” – 8.5%. I am currently paying 9.7%. The loan tenure initially taken was 240 months and now its bumped up to 332.

Since then India bulls has increased the interest by - 1.2%.

Between April 2018 to Oct 2020 repo has reduced from 6.25% to 4% but indiabulls rates (Lffr) were unchanged. Benefit of reduced interest rate was not passed to customers.

When i took loan repo was 6.25% and repo as on date is 4%.

As of March 2020, i have been informed by india bulls that i have 296 more emis. I wouldn’t regret paying more emis if the interest rate would have increased but this is not the case here. All the major banks are offering interest rate anywhere between 6.75 - 7%

I have approached indiabulls many time, they inform me that their base rate has not changed so they cannot reduce the rate.

While I dia bulls are giving better rate for new customers why are they are not reducing the rates for existing customers. This clearly indicates unpleasant intention of india bulls.

Expected resolution - request your interference in correcting my emi duration and refund of excess interest paid from retrospective basis.

2. I have been applying for PMAY scheme since 2018 and I have been given rejection notice twice with unexplained resolution. It's been two year now and I have approached branches in Bengaluru and in Kolhapur(my home town) to get this thing sorted but I haven't been offered any help. I applied online for customer support but I haven't heard back from them either. What kind of service are you giving to customer? A word of mouth spreads faster, so imagine I give negative feedback to others about your company? I know I alone would not make much difference but believe me this is 21st century. I can share this information to as many people as I can because I am completely fed up with this inappropriate follow up from India bulls.

Sincerely looking forward for revert from your team. Request your interference in correcting my emis from retrospective basis. Failing to reply with a proper response, I am going to raise a complaint at the consumer court with legal notice.

Regards,
Vishal Kesti

My last emi was due on 5th march 2021. I have sufficient balance for emi and principal amount. But dhani not deducted my emi and principal amount. I send mail they replied amount not available in your account and ask me to send account statement. I had sent account statement by mail after that no response from dhani. I send so many mails and trying to call customer care. But no response.
I request to clear my loan and close the status immediately.

I tried to load money into Dhani Pay wallet with 11900 on 18th feb 2021. Still my money not received either side they not returned to wallet or bank. It's not a small amount to leave, I tried all the way to get my money but customer support is very irresponsible and even through mail also I tried.

Too much trouble from dhani... I paid overdue amount 590/- (03/03/2021) and I informed dhani customer team also. But the dhani app not updated the payments and now the dhani app showing still same amount, how happening this, very critical error from dhani side.

Please update the payment and send me the confirmation.

Find attached payment details

SHALBIN MEERAN
[protected]

Dear sir,

I am ankit jat
By mistakly I opened my super saver dhani account I wanted to close it

My account made by my mobile number [protected]

Kindly pls close my account my mail id is ankit.[protected]@gmail.com

Thanks

Sir, allready paid all indiabulls dhani personal loan but shwoing duse amount my cibil report
My loan amount no PL00115132

Please send mi no duse certificate, mail - [protected]@gmail.com

Call mi sir, [protected]

Please help team dhani i transfer 2400 from general balance in to my account but still not received please help. It's an emergency about medical health please
Mob-[protected]
Email id - [protected]@gmail.com

My lone details (my loan statement please send) mobile [protected]
Gmail [protected]@gmail.com

Ref Loan No: HLVRA00341726

I have requested for the "List of Documents" several times to transfer my home loan to other financial institutions but the indiabull virar branch keep on saying its WIP(Work in Progress) since 4 weeks.

1. List of documents submitted while taking loan.

Kindly help to get required document at the earliest.

I have done transfer of Rs 5137 5 time to my bank account from my dhani pay wallet but not credited to my beneficiary account .

Hello Team,

I initiated the wallet to bank transfer last night, but it is yet to be credited to my bank account, as it happens very often when ever i do this transfer, please check and find a permanent solution for this

I transferred money from my dhani wallet to my bank account but it's been a long time, money is not reflecting in my bank.

Paid all loan EMI payments successfully (February month payment) and No overdue payments but still application showing overdue EMI amounts and still receiving messages regarding payments.

Loan account NO : IDHADEL09598673
Loan account NO : IDHADEL09619742

Bank account was maintained sufficient balance for EMI amount. But EMI not auto deducted from Dhani side, and I informed to Dhani customer support...