IndiaBulls — Transaction failed but not money not refunded

IndiaBulls — Transaction failed but not money not refunded

A Azhar Khan Azhar Aug 19, 2021 Aug 22, 2021 This thread was updated on Aug 22, 2021

My self shourav kumar, recently I used dhani credit limit twice but the amount was deduct from my credit line but didn't reached to the receivers account, both time money deducted from dhani limit but failed on phonepay My registered phone number is-[protected] Was this information helpful? No (0) Yes (0)
IndiaBulls customer support has been notified about the posted complaint.
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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Aug 20, 2021

Verified Support

Dear Azhar,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha
Team Dhani

Azhar Khan Azhar's [Complaint's author] reply, Aug 20, 2021

7307534243

Azhar Khan Azhar's [Complaint's author] reply, Aug 21, 2021

Why you guys makes me fool, i dont even received a single call from dhani and you marked this complaint as a resolved, shame on you

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Aug 21, 2021

Verified Support

Dear Azhar,

Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.

Neha, Team Dhani.

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Aug 22, 2021

Verified Support

Hi Azhar,

We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

IndiaBulls Customer Care's response, Aug 23, 2021

Verified Support

Dear Azhar,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.