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3.1
Updated: Jul 29, 2025
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A
Azhar Khan Azhar
Aug 19, 2021
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My self shourav kumar, recently I used dhani credit limit twice but the amount was deduct from my credit line but didn't reached to the receivers account, both time money deducted from dhani limit but failed on phonepay
My registered phone number is-[protected]
IndiaBulls customer support has been notified about the posted complaint.
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Dear Azhar,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha
Team Dhani
Reply
Azhar Khan Azhar's [Complaint's author] reply, Aug 20, 2021
7307534243
Azhar Khan Azhar's [Complaint's author] reply, Aug 21, 2021
Why you guys makes me fool, i dont even received a single call from dhani and you marked this complaint as a resolved, shame on you
Dear Azhar,

Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.

Neha, Team Dhani.
Reply
Hi Azhar,

We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
Reply
IndiaBulls Customer Care's response, Aug 23, 2021
Verified Support
Dear Azhar,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.
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    K
    Krishna pyne
    Aug 19, 2021
    Resolved
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    Resolved

    I paid my rent to housing.com via dhani free cashback card. the rent payment was unsuccessful and housing.com refunded the amount to my original payment source.the money is still not credited to my dhani account.6 working days are gone.
    My dhani registered mobile number - [protected]
    Dhani registered mail id - [protected]@gmail.com
    Transaction date in dhani - 11/08/2021
    +1 photos
    Aug 20, 2021
    Complaint marked as Resolved 
    I got my momey
    IndiaBulls customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2021
    IndiaBulls Customer Care's response     Dear Customer,

    Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.

    Neha, Team Dhani.
    Verified Support
    Aug 22, 2021
    IndiaBulls Customer Care's response     Dear Customer,

    We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
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      S
      Sahil564
      Aug 19, 2021
      Resolved
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      Resolved

      My due amount is already debited before but it's again came and your app is saying to pay due my but why will i pay for the same amout if i already paid my balance 🤬😡😡😡
      I want fast response bcoz it cam effect my credit score
      What the ### is happening with ur app it's always have issues
      I want quick response
      Oct 2, 2021
      Complaint marked as Resolved 
      IndiaBulls customer support has been notified about the posted complaint.
      Verified Support
      Aug 20, 2021
      IndiaBulls Customer Care's response       Dear Customer,

      Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

      Parul, Team Dhani
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        T
        Tassi
        Aug 19, 2021
        Resolved
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        Resolved

        Address: Bangalore

        Hello Team
        This is regarding my loan IPERBAN02970024 for 36 months tenure I have completed 25 months not even one bounce.
        Every day I get call from dhani Team forcing me to close were in I have 11 months still left for my EMI. I don't have money they played a trick on 5th of Aug EMI auto debit dint happened they called me I did manual payment. Money was there in account.
        Kindly look into this issue I am loosing my health due to torture of calls.

        I will right email to CEO or consumer complaint. They have unnecessarily charging Me additional bounce charge were in no EMI got bounced.
        Regards,
        Syed Suhailuddin
        [protected]
        Oct 2, 2021
        Complaint marked as Resolved 
        IndiaBulls customer support has been notified about the posted complaint.
        Verified Support
        Aug 20, 2021
        IndiaBulls Customer Care's response         Dear Customer,

        Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

        Parul, Team Dhani
        Verified Support
        Aug 20, 2021
        IndiaBulls Customer Care's response         We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

        Parul, Team Dhani
        Verified Support
        Aug 22, 2021
        IndiaBulls Customer Care's response         Dear Customer,

        Please be assured that our team is already working on your concern and will provide you with an update soon.
        Verified Support
        Aug 27, 2021
        IndiaBulls Customer Care's response         Dear Syed,

        We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

        Neha, Team Dhani.
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          S
          SHIVAY ENTERPRISE
          Aug 19, 2021
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          Address: SHIVAM APPARTMENT

          I have taken a loan since january 2021 but i have not yet received my CLAP ID FOR SUBSIDY for the bank.
          IndiaBulls customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

          Neha
          Team Dhani
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            M
            Mysteryjam
            Aug 18, 2021
            Resolved
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            Resolved

            My daily credit line has gone inactive today.. Don't know what's the reason.. I only have a due of 800 rs of the purchase I made today.. Still have time to pay.. But my daily credit line section says Inactive.. Its bothering me
            Aug 18, 2021
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

            Parul, Team Dhani
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              R
              RAJUDEVI SURANA
              Aug 18, 2021
              Resolved
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              Resolved

              Reply to the Notice Received under SARFAESI Act, 2002 for the Home Loan A/c: HHLSUR00327241

              Address: A,1102 SURYA GREEN VIEW,SVR COLLEGE, CANAL ROAD VESU,NEAR L P SAVANI SCHOOL

              I AM MRS.RAJUDEVI BAJRANGMAL SURANA, AGE 61. I AM THE OWNER OF THE PROPERTY A-1102 SURYA GREEN VIEW VESU SURAT, HAVING HOUSING LOAN AT INDIABULLS HOUSING FINANCE HOME LOAN : HHLSUR00327241 ALONG WITH TOP UP LOAN. I AM A WIDOW OF LATE MR.BAJRANGMAL SURANA WHO WAS EXPIRED ON[protected].THE HOUSING LOAN STANDS NPA AT PRESENT IN INDIABULLS.
              We would like to thank you for your kind support in the Covid-19 Pandemic period. We under signed...
              +1 photos
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              A
              Aartidhingra83
              Aug 17, 2021
              Resolved
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              Resolved

              I have been trying to reach dhani customer service since long time to deactivate my subscription but no response

              Indiabulls dhani have spoiled my credit score and not resolving the issue
              Sep 20, 2021
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Aug 19, 2021
              IndiaBulls Customer Care's response               Dear Customer,

              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

              Neha, Team Dhani.
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                A
                Akshay Shaji
                Aug 17, 2021
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                After paying my emi today my account went inactive i used the money what I had to make payment in return I thought I'd use my credit limit, it was urgent and it's inactive now which so disappointing after paying all of my dues I'm stuck.
                IndiaBulls customer support has been notified about the posted complaint.
                View replies
                Dear Akshay Shaji,

                Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                Parul, Team Dhani
                Reply
                Akshay Shaji's [Complaint's author] reply, Aug 18, 2021
                After 2pm 7738846975
                Update:I've been asked to wait for another 24-48 hours to get it unblocked and btw no one called me I had to call them again and inform them again about the situation, even after sending the mail with th screenshots I've asked to wait another 24 hours.
                Reply
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                  V
                  Vinay1311
                  Aug 17, 2021
                  Resolved
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                  Resolved

                  I have done payment in phonepe, money debited and refund but didn’t apply to dhani account
                  Sep 17, 2021
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 17, 2021
                  IndiaBulls Customer Care's response                   Dear Vinay,

                  We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                  Neha, Team Dhani.
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                    K
                    Kumar Balajee
                    from Pune, Maharashtra
                    Aug 17, 2021
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                    Address: Flat B Royal Tower 3 Unione Residency Ghaziabad, Ghazabad

                    I have foreclosed my dhani (IPERDEL[protected] presonal loan in 11 Aug 2021, but my EMI of 1551 rupees is again deducted in 13 Aug 2021.request you to please refund my amount as soon as possible.
                    IndiaBulls customer support has been notified about the posted complaint.
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                      E
                      Ezhil1806
                      Aug 17, 2021
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                      Resolved

                      Hi sir,

                      I have taken a small loan in Dhani app I have close all my EMI payments but still some money is been debited from my account. Please do the needful.

                      Loan agreement# IDHADEL09609959
                      Sep 19, 2021
                      Complaint marked as Resolved 
                      IndiaBulls customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 17, 2021
                      IndiaBulls Customer Care's response                       Dear Ezhil,

                      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                      Neha, Team Dhani.
                      View replies
                      My contact number [protected]
                      Reply
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                        T
                        Thanks for the update
                        Aug 17, 2021
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                        Thanks 😘😊 the info and I will be there 👍👁️👁️👁️👁️
                        IndiaBulls customer support has been notified about the posted complaint.
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                          S
                          Sameer Jagsonpal
                          Aug 16, 2021
                          Resolved
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                          Resolved

                          Address: Moga Punjab

                          Dear Sir,
                          i am already done it my loan payment but company again told me about payment dues there is such of harasment me
                          M [protected]
                          Sep 17, 2021
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Aug 16, 2021
                          Updated by Sameer Jagsonpal                           My Loan account Payment already done within 6 month but company again told me about my dues i have collect slip from your coulegess but company give mw notice why for this kindly cheek details i have paid 5 instalments and other payment subit to by hand to your colluges
                          Verified Support
                          Aug 17, 2021
                          IndiaBulls Customer Care's response                           Dear Customer,

                          Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                          Neha, Team Dhani.
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                            A
                            Atish901
                            Aug 16, 2021
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                            Resolved

                            Hi, I'm Atish Pachigolla, I have a small personal loan in dhani, they are auto debiting my interest every month, it is ok but including they are debiting extra amount without any reason and I'm trying to contact them they are not even responding, please resolve this asap
                            Sep 17, 2021
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2021
                            IndiaBulls Customer Care's response                             Dear Customer,

                            Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

                            Parul, Team Dhani
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                              T
                              Thanks for the info
                              Aug 16, 2021
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                              Did you get back to me when you can I will be there is
                              IndiaBulls customer support has been notified about the posted complaint.
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                                A
                                Arik khan
                                Aug 16, 2021
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                                Hello sir,

                                I have paid 13th August a beneficiary transfer to a account no, amount ₹4040, but the amount didn't recieve
                                till date 16th August please transfer the amount.

                                Mobile no - [protected]
                                IndiaBulls customer support has been notified about the posted complaint.
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                                  F
                                  For the update and
                                  Aug 16, 2021
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                                  Ok Bhai please find the attached resume to this email and I can
                                  IndiaBulls customer support has been notified about the posted complaint.
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                                    R
                                    rahat1997
                                    Aug 16, 2021
                                    Resolved
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                                    Resolved

                                    Address: Bagnan , Howrah , Westbengal 711303

                                    First time i recharge 499 rupees plan than plan not activate this time, so i am very upset Then I emailed the Dhani helpline That's where I told my problem. That time - 25/05/2021 . My problem was not solved than talked to your help line center and 2/4 days pogress i have to email 499 rupees refund and i reactivate another plan . Then I didn’t get any response from you . Then I have to open the apps due to my busy schedule few month . Then I did not know when the plan was activated 499 rs privious plan Which was not happening at first. Now Automatic renawal system and Due my account 2, 097 rupees so please sir this is all remove my account and closed my account . You can check I didn't use a penny or a credit .Sir Please Help me 🙏 Solve my problem .Why should i pay For the service that I did not use . This is a you'r system problem
                                    Sep 25, 2021
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 17, 2021
                                    IndiaBulls Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                    Neha, Team Dhani.
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                                      K
                                      Kumar Balajee
                                      from Pune, Maharashtra
                                      Aug 15, 2021
                                      Resolved
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                                      Resolved

                                      I have foreclosed my dhani (IPERDEL[protected] presonal loan, but 2 days ago my EMI of 1551 rupees is again deducted.request you to please refund my amount as soon as possible and also provide me NOC letter.
                                      Aug 17, 2021
                                      Complaint marked as Resolved 
                                      Still not resolved and no one calling me about this problem...froad company...
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 16, 2021
                                      IndiaBulls Customer Care's response                                       Dear Kumar Balajee,

                                      Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                                      Neha, Team Dhani.
                                      Verified Support
                                      Aug 17, 2021
                                      IndiaBulls Customer Care's response                                       Dear Kumar Balajee,

                                      We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                      Neha, Team Dhani.
                                      Aug 18, 2021
                                      Updated by Kumar Balajee                                       And now Dhani team have calling me and threat to resolved the issue and abused me.
                                      Verified Support
                                      Aug 19, 2021
                                      IndiaBulls Customer Care's response                                       Dear Kumar Balajee,

                                      Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                                      Neha, Team Dhani.
                                      Aug 25, 2021
                                      Updated by Kumar Balajee                                       Dear Team,
                                      Why you had not patience, while deduct emi after forceclose loan.
                                      Aug 26, 2021
                                      Updated by Kumar Balajee                                       Any body can resolve my problem from IndiaBulls Dhani team...
                                      Sep 15, 2021
                                      Updated by Kumar Balajee                                       Please help me Dhani team...i am very depressed...call me at [protected] i will explain briefly...
                                      Verified Support
                                      Sep 15, 2021
                                      IndiaBulls Customer Care's response                                       Dear Kumar Balajee,

                                      Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                                      Neha, Team Dhani.
                                      Verified Support
                                      Oct 16, 2021
                                      IndiaBulls Customer Care's response                                       Dear Kumar Balajee,

                                      "This is taking longer than usual. Please allow us some more time request your patience in the interim.

                                      Leeann, Team Dhani
                                      Verified Support
                                      Nov 15, 2021
                                      IndiaBulls Customer Care's response                                       Dear Kumar Balajee,

                                      We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                                      Neha, Team Dhani.
                                      View replies
                                      Contact Number 1: [protected]
                                      Contact Number 2: [protected]
                                      Reply
                                      Still not refund amount of 1551.00
                                      Reply
                                      IndiaBulls Customer Care's response, Sep 25, 2021
                                      Verified Support
                                      We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
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