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Indian Bank Complaints & Reviews

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Updated: Aug 31, 2025
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R
Ruben James
from Jaipur, Rajasthan
Feb 17, 2019
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Website: Amazon

I paid amazon by placing an order of rupees 359 for redux brown analog watch using my debit card on february 6 and by mistake it was paid twice that is rupees718. After that i just cancelled my order. After 2 - 3 days i got message from amazon that my refund is initiated but it is not credited in my account and i rang up both customer service of indian bank and amazon and amazon one's told me my reference number and told they dont have a utr number and the indian bank customer service one's are saying that they cant do anything with the reference number and so money is not refunded. Amazon has send message about transaction initiated but the bank is not crediting it. Please look into this issue seriously
Indian Bank customer support has been notified about the posted complaint.
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    R
    Rohan07869
    from Noida, Uttar Pradesh
    Feb 17, 2019
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    Address: Yamuna Nagar, Haryana, 135001

    Hi i had added service in my account of getting all alert of transaction in my account through sms.
    You are also deducting an amount for providing sms service but your sms service is so poor that never got sms of deduction or credit in my account.
    When we give missed call also to get balance details. It is also poor.

    Please improve these as your are taking money from us for this.
    Indian Bank customer support has been notified about the posted complaint.
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      K
      Karn singh rajput
      from Jaipur, Rajasthan
      Feb 16, 2019
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      Address: Udaipur, Rajasthan, 312002

      Amazon shopping online transaction done by myself on date 21.01.2019 and cancelled by amazon and they refund initially on same date and expected date 29.01.2019 but did not come amount in my account than i complaint to bank branch on date 04.02.2019 but they are continuing try to message or call to higher authority but they did not statistically reply to branch bank and return reference no. Is[protected] (Given by amazon) my amount is 8586/-, so plz refund my urgent
      Thank you
      (Kamlesh menaria)
      Indian Bank customer support has been notified about the posted complaint.
      Feb 23, 2019
      Updated by Karn singh rajput
      What's is process is going...
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        B
        Baburao rao
        from Namakkal, Tamil Nadu
        Feb 16, 2019
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        Address: Chennai, Tamil Nadu

        Sir
        I have used my atm card for purchase but the amount for debited twice from my account it was purchase on 13.02.19 21.25 pm fastrack watche centre rs.1925
        Please credit the mony as soon as possible. I have attached mini statement, transaction failed repot, reversal report with party credit statement please do the needful as quick as possible
        Thank you
        Kv babu
        Indian bank customer
        +4 photos
        Indian Bank customer support has been notified about the posted complaint.
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          S
          Sakina Parveen
          from Delhi, Delhi
          Feb 16, 2019
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          Address: New Delhi, Delhi, 110053

          Product :jbl go portable wireless bluetooth speaker
          Price : 1570
          Refund date : 15 feb
          Refund transaction id :[protected]
          Mode of payment: debit card
          Debit card no :[protected]
          I order above product n due to some issue i cancel my order. Amazon said ki refund successful nd they give refund transaction id but bank said transaction not done. Kindly refund my money asap.
          Indian Bank customer support has been notified about the posted complaint.
          Feb 16, 2019
          Updated by Sakina Parveen
          Kindly refund my amount asap
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            R
            Rameej
            from Bhubaneshwar, Odisha
            Feb 16, 2019
            Resolved
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            Resolved

            I had ordered an item in amazon.in which couldn't deliver. So they cancelled the order. As per the information, the amazon seller has successfully processed the refund on 5th feb 2019 with the reference number[protected]. But the amount has not beed credited into my account.
            I contacted the bank and amazon costumer service so many times but i couldn't get my refund.
            Kindly check it and refund my amount
            Feb 20, 2019
            Complaint marked as Resolved 
            Indian Bank customer support has been notified about the posted complaint.
            Feb 19, 2019
            Updated by Rameej
            No steps taken yet. Kindly look into this matter as soon as possible
            Feb 19, 2019
            Updated by Rameej
            This issue will b solved or not???
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              A
              Ashokdebnath
              from Siliguri, West Bengal
              Feb 16, 2019
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              Address: 713130

              Name: ashok debnath
              Acc :[protected]
              Mobile:[protected]
              Refund ref num:[protected]/[protected]

              Bank - indian bank

              I have purchased mobile handset from amazon on[06.02.2019] by making payment of 5282 through indian bank debit card. I have returned the item and amazon initiated refund on[08.02.2019] with refund reference number of[[protected]]. They even shared transaction id on my request -. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

              Kindly resolve the issue
              +1 photos
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                R
                rhlmeena35
                from Palwal, Haryana
                Feb 16, 2019
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                Website: amazon.in

                I have orderd a phone on 7th of feb. 2019 but they cancelled my order and refund processed but refund still not processed by bank. My no. Is [protected]. My amount is debited but not credited yet. My bank account in indian bank dausa branch rajasthan. My refund reference no. Is[protected]. My account no. Is [protected]. And my account on amazon.in by this no. [protected] as samay meena.
                +2 photos
                Feb 20, 2019
                Complaint marked as Resolved 
                Amount is credited in my account
                Indian Bank customer support has been notified about the posted complaint.
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                  D
                  Dasu Nandigam
                  from Bodinayakkanur, Tamil Nadu
                  Feb 15, 2019
                  Resolved
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                  Resolved

                  Address: Guntur, Andhra Pradesh, 522006

                  Last day i pay a bill for me in bar as swiping, in that bill process my amount debited two times with that same bill, but one transaction is cancelled, but amount is debited.. So i request to refund my amount in my account. I try to cantact my branch, they say amount will refund 24hrs. But amount did not refund, my account number is [protected], and ifsc:idib000j018, name:nandigam dasuplease do it faster... I need my money back to my account
                  Feb 15, 2019
                  Complaint marked as Resolved 
                  For Cantact call me in 9010211938
                  Indian Bank customer support has been notified about the posted complaint.
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                    S
                    sudhacs
                    from Tiruvannamalai, Tamil Nadu
                    Feb 15, 2019
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                    I have ordered a product from amazon and have returned Amazon was refund amount initiated from their end on 06.02.19 and the reference no is[protected] but amount has not been credited in my account till date and continuously i am contacting customer care for this issue but it all are vain. As per them as lodged complain its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look...
                    Indian Bank customer support has been notified about the posted complaint.
                    Feb 18, 2019
                    Updated by sudhacs
                    So For no updates against above complaint .kindly update the status of the above complaint .
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                      V
                      vikky96
                      from Lahar, Madhya Pradesh
                      Feb 15, 2019
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                      Address: Thanjavur, Tamil Nadu, 613501

                      As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 07.02.19 at 12 pm and the reference no is:[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per amazon they instructed to file a charge dispute but wen i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very serious.
                      Indian Bank customer support has been notified about the posted complaint.
                      Feb 20, 2019
                      Updated by vikky96
                      can u pls abut my current status of my complaint.pls refund my amount immediately
                      Feb 20, 2019
                      Updated by vikky96
                      till now my money not .whats hapenning pls tell me
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                        Y
                        Yadavl
                        from Savantvadi, Maharashtra
                        Feb 15, 2019
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                        Address: Bhopal, Madhya Pradesh

                        I have ordered a phone from amazon on 7th feb 2019. But due to some reason i had to cancel my order. It's been more than a week now but i have not received refund from amazon. As per amazon the refund has been processed but it has not been reflected in my account.
                        My account details are
                        A/c no =[protected]

                        Amazon account = mayank jain
                        [protected]
                        +1 photos
                        Indian Bank customer support has been notified about the posted complaint.
                        Feb 19, 2019
                        Updated by Yadavl
                        Hi. It's been 2 weeks and I have not got the refund amount.. Could you please provide an update.. I have been calling your support number and even they doesn't seems to be know about it.. This is very frustrating and disappointing as a customer's perspective.
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                          usha ballal
                          from Bengaluru, Karnataka
                          Feb 15, 2019
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                          Address: Udupi, Karnataka, 903312981631

                          Refund not yet received to my indiadn bank a/c i kindly request you to please file a charge dispute immediately and refund of rs 3299 to my account immaediatly. My transaction id of amazon is[protected]. Amazon agent is asked us to file a charge dispute form immediately. I called up to indian bank customer care regarding the refund but no response
                          Indian Bank customer support has been notified about the posted complaint.
                          Feb 15, 2019
                          Updated by usha ballal
                          please refund has not been initiated kindly procees to the bank a/c refund ref no[protected]
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                            A
                            Afzal fruitwala
                            from Surat, Gujarat
                            Feb 15, 2019
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                            Address: Bharuch, Gujarat, 392001
                            Website: INDIAN BANK

                            Dear sir /madam

                            I have purchased boat rockerz 400 handsate in amazon online date 23-jan - 2019. But some technically issues i return this product 31-jan-19. Them again same issue second time this product i return this product 3rd-feb-2019 and amazon refund my amt rs 1299 after 6 feb 2019 in 3 to 5 working days.

                            But tomorrow refun is not credit in my ac. My ac is active in indian bank - bharuch branch [ 587]and then me call in indian bank custmer care but he speak is amazon comny not credit in my refund and not make my serious issues

                            So i have requested you please solv my problem as soon ass and help to given me my refund my amt rs 1299 in my account.

                            I have attached some manage and doc
                            Please check this
                            +3 photos
                            Indian Bank customer support has been notified about the posted complaint.
                            Feb 15, 2019
                            Updated by Afzal fruitwala
                            when i will get update from my bank on this.
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                              R
                              Rohit199878
                              from Noida, Uttar Pradesh
                              Feb 15, 2019
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                              Hello sir, i'm rohit yadav... I am having account in indian bank... Today i went to sushant lok, gurgaon branch of indian bank... There i didn't found pen for filling for form when i asked to staff of the bank then they said you should bring pen from home... Then i said it is provided by bank.. Then he said in rage that we provide pen but you take pen to home... Is this the way of talking to customer... If your bank employees will talk like this i'm sure result will not be good... So see to it in sushant lok branch...
                              Indian Bank customer support has been notified about the posted complaint.
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                                Afzal fruitwala
                                from Surat, Gujarat
                                Feb 14, 2019
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                                Address: Bharuch, Gujarat, 587

                                Dear sir

                                I have purchased online from amazon boat roks 400 bluethooth handset. After delevary some technical issues i return this product 3rd feb 2019.
                                Today i call amazon custmer care they speak we have refund your amt rs 1299 all ready 6 feb 2019.
                                But my refund not credit in my account (My a/c no is [protected]) in indian bank. From bharuch branch.
                                And bank not reponce to my help and refund my amt

                                My refund reference no.[protected] for the amt. Rs.1299

                                Pls give me my refund for the amount of rs 1299 as soon as you possible
                                Indian Bank customer support has been notified about the posted complaint.
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                                  G
                                  goldentv
                                  from Bengaluru, Karnataka
                                  Feb 13, 2019
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                                  Address: 620013

                                  I am one of the customer in the indian bank thiruverumbur branch. I have a saving bank account here. My account number is[protected]. I have been given a debit cum atm card from this bank and the same has been lost when i was atm centre for thiruverumbur branch dated on[protected]. I have only account number. I hereby request you to block my debit card immediately to prevent misuse of the same by some others. Also i request you to give me an new debit card as early as possible. Thanks for understanding my situation.
                                  Indian Bank customer support has been notified about the posted complaint.
                                  The refund for the orders has been already issued 5 February 2019 and 9 February 2019.

                                  The refund reference numbers for the orders are[protected] and[protected].

                                  debit card missing - Comment #3351913 - Image #0
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                                    M
                                    manashmoto
                                    from Visakhapatnam, Andhra Pradesh
                                    Feb 13, 2019
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                                    Address: 500076

                                    Sir i have brought the party wear saree from AMAZON India mobile app, on Dt:26/jan/2019 through Indian bank debit card and due to damaged product i received, so i returned the product to amazon on Dt :4/feb /2109, thus amount of 999 Rs was not credited in my INDIAN bank Account. as discussed by amazon customer care they suggested me to contact the Bank, hense i contacted the bank customer care service, but they said that no transaction from Amazon has found. so do the needful for me

                                    Transition details: (MAIL FROM AMAZON)
                                    Hello,
                                    Your refund of Rs.999.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].
                                    The Authorization Code (Refund Reference Number) for the transaction is[protected].
                                    +1 photos
                                    Indian Bank customer support has been notified about the posted complaint.
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                                      Raji thota
                                      from Bengaluru, Karnataka
                                      Feb 13, 2019
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                                      Hello
                                      I have placed an order from swiggy. Due to technical issues they cancelled my order. The amount has been debited from my account. They refunded my amount but still i didn't got refund amount. They have given refund reference number which is p[protected]. Pls check my refund amount status and pls credit into my account as soon as possible.
                                      Thanks in advance.
                                      Indian Bank customer support has been notified about the posted complaint.
                                      Feb 14, 2019
                                      Updated by Raji thota
                                      May I know the status of my refund reference number p[protected].
                                      Feb 14, 2019
                                      Updated by Raji thota
                                      On 11th February I transferred money which is 4200.But still it was not credited to receiver and also not credited to me also.pls check and let me know when it should be credited to the receiver.Amount is already debited from my account.The transaction ID is P1902112155335753080391
                                      Feb 16, 2019
                                      Updated by Raji thota
                                      The amount should be 166.92 for refund reference number P[protected].
                                      Feb 18, 2019
                                      Updated by Raji thota
                                      Still I didn't received my refund amount for this reference number P[protected].
                                      Feb 25, 2019
                                      Updated by Raji thota
                                      Still I didn't received my refund amount for this reference number P[protected].
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                                        A
                                        Ajisha Anand
                                        from Chennai, Tamil Nadu
                                        Feb 13, 2019
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                                        Address: Coimbatore, Tamil Nadu, 641028

                                        Indian bank sowripalayam branch gives very low value to customers. Especially people sitting in cabin 3... When there is huge queue of people waiting were there are old people standing for long hrs.. It's their duty to support them rather than to go inside for chit chatting with managers... A manager calling person just to look into system can be done clearing the queue of people standing... Even when we reach them after standing in that queue for hours in just one word they reply come tomorrow... Just now an old lady came to me and said... She came 2 hrs back to take money... But she dnt know d amount credited or not so she stood in queue for entry and now she is going back home saying i shall come tomorrow to take money since once again she should stand in that queue and it will delay her and pathetic part is the queue has less than 25 people only... They are just redirecting people from one queue to another just to know information alone. The people working are dead slow and doesn't value the customers for their age.
                                        Indian Bank customer support has been notified about the posted complaint.
                                        Amazon.com refund our online amount on 5th February RS -1319 with reference no[protected] but that amount is still not reflecting on my account please refund my amount sir

                                        very poor on customer care and support - Comment #3351633 - Image #0
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