Dear sir/Madam,
On 24th Oct 2018, I went to Kalapatti, coimbatore branch, code : 00K173, for applying for gold loan. After discussing the loan the jewel appraiser ask me cash of 300 rupees as appraisal charges, I have given the same to him. However another 300 rupees is also got detected from my account stating that Jewel loan processing fee. This dual charges are not happening in other branches, while I enquired with the branch they said this is the process and practices of this branch.
We have pledged the loan for Agri INR with the hidden charges with equalent to normal INR.
Kindly clarify.
My Jewel loan no. [protected]
Mobile no: [protected]
Indian Bank customer support has been notified about the posted complaint.
Nov 01, 2018
Updated by Thiyagaraj5555 Dear sir/Madan,
On 24th Oct 2018, I went to Kalapatti, coimbatore branch, code : 00K173, for applying for gold loan. After discussing the loan the jewel appraiser ask me cash of 300 rupees as appraisal charges, I have given the same to him. However another 300 rupees is also got detected from my account stating that Jewel loan processing fee. This dual charges are not happening in other branches, while I enquired with the branch they said this is the process and practices of this branch.
We have pledged the loan for Agri INR with the hidden charges with equalent to normal INR.
Kindly clarify.
My Jewel loan no. [protected]
Mobile no: [protected]