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Updated: Apr 28, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 135

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M
murthylalitha
from Chennai, Tamil Nadu
Jan 22, 2019
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Address: 600015

I have family card nphh-s with number[protected]. Initially, they denied pongal gift of rs 1000. We went out to celebrate pongal. When i contacted the ration shop after the pongal holidays, i was informed that the money was returned. If the ration shop gets the money, he said he would pay.
My address: b narasimha murthy, door no. 61/18, flat e, shri madhava flats, abith colony main road, saidapet, chennai - 600015
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    A
    Atulm1234
    from Delhi, Delhi
    Jan 22, 2019
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    This after noon 22/1/2019, at 1420 we were getting diesel filled to my car with attendant ms. Kiran. I asked for fuel of inrs.2, 000-. After filling 1150- worth of fuel the machine stopped!
    When it re started, the attendant ms. Kiran said the fuel of 2000- was in. At this she produced receipt from the machine for 2000-. 4 similar receipts were produced to prove her point.
    When we protested, the staff was completely on her side!
    The in charge, mr. Vipin who claimed to be ioc staff promised to take action but did not do anything at the spot.
    This is perhaps the reason for such poor sales at the coco outlet of ioc which shares wall with outlet of another coco pump which is always full of customers!
    Want to highlight this as this seems to be a nexus of the entire staff and lesser alert consumers must be regularly getting conned.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    View replies
    Automation ki wajah se before 1 month se gilbarco machine ke nosel A2 B2 lock hai
    Automation wale phone number received nahi karte hai
    Please work karwane ki kripa kare
    Ritika filling station bajna district chhaTarpur mp
    Reply
    Soniganesh's reply, Jan 16, 2019
    Gilbarco machine
    Ritika filling station bajna district chhaTarpur mp
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      G
      Gyanda Saran
      from Kolkata, West Bengal
      Jan 21, 2019
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      Website: indane.co.in

      I booked an indane cylinder on 04/01/2018 and tried to pay online but the transaction failed and amount got deducted from my account. It is more than 2 weeks now and it is not refunded. I raised the sr 1-[protected] but it was simply closed by mentioning that money will be refunded back in 10-15 days.
      I raised another one today 1-[protected] to look into this.

      Transaction details are below

      Consumer number: [protected]
      Distributor: kestopur indane, kolkata, pin 700101
      Bank transaction id:[protected]
      Narration:[protected]techindianoilcorpora
      Amount: 717/-
      Date: 04/01/2018

      This is a request to look into this and refund the amount.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      View replies
      Dear Sir,

      what process for indane gas custmoer name change on website?
      In website my name is written as "Nikhil . Kapil"
      But actually it is "Nikhil Kapil"
      Please tell me how I can update this?
      Please mail me at nikhil.[protected]@gmail.com

      thanks & regard
      Nikhil kapil
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        Y
        yugavin
        from Chennai, Tamil Nadu
        Jan 21, 2019
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        Address: 600125

        Customer no. 93512 t velmurugan mob. [protected]

        Sirs,

        The subsidy amnt i was receiving till apr 2017 was stopped without my knowledge and i hvn't been receiving since may 2017. I have never given up the subsidy at any time.

        As i am a pensioner and i can't afford to give up the subsidy, i humbly request you to help me get the same.

        Thanking you
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          V
          VARAKAVI NAGA TEJA
          from Manuguru, Telangana
          Jan 21, 2019
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          Address: Mahbubnagar, Andhra Pradesh, 509001

          I am from mahabubnagar i had book cylinder in the name of g. Jayamma before 3weeks

          I got msg and that i have received cylinder but i didn't get there is no good responce at agency in mbnr

          So please take necessary action on them...

          There is no good response from agency it is reported to many times if it continues we would like to get to other gas
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            P
            possibility
            from Gurgaon, Haryana
            Jan 20, 2019
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            Address: 125051

            Hello,

            I am resident of ratia, fatehabad (Haryana). Last time i booked the cylinder on 08/01/2019. Still it has not being delivered. Almost 13 days have passed. My consumer number is 005662.
            Below are details of my distributer :
            Ratia indane gas service.
            Ph. - [protected], [protected]

            Could you please take the required action. It is the behaviour everytime.

            Thanks in advance

            Regards,
            Mukesh taneja
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              A
              Anup Ingole
              from Pune, Maharashtra
              Jan 20, 2019
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              Address: Amravati, Maharashtra, 444905

              I am indane gas company' s costumer having connection no.16195 in katariya gas agency morshi dist amaravati. My regulator got faulty and presently its leaking gas. I went to katariya gas agency to change my regulator. But they are not change

              Therefore i want you to please suggest me what to do. As far as i know it's company's duty to change regulator free of cost
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              Till date cylinder not against the cash memo [protected] .Booking date was 09-Jan-2019.Reference no. 709530.Booking number 709530.
              Customer ID :1305990.
              Message coming that your cylinder is delivered with cash memo number [protected].
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                V
                Vinaykgupta
                from Delhi, Delhi
                Jan 20, 2019
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                Address: 122001

                My current regulator is leaking and when i went to gurgaon gas service my distributor for replacement, he is charging rs 90/- towards administrative cost for replacing regulator. As per my understanding replacement of defective regulator to be done free of cost with no documentation.

                Please clarify this to the distributor as he is minting money from consumers in the name of administrative charges.
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                I would like to register my phone number with my indane gas booking id : TNSO : 090990, customer n.o : TN7766, SV n.o : 86374, kindly update [protected] as Registered number.
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                  R
                  [email protected]
                  from Chennai, Tamil Nadu
                  Jan 20, 2019
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                  Address: Perambalur, Tamil Nadu

                  Asked them to fill full tank, they had a big gun and they injected fuel in full force and tried to lock it. The fuel spilled out and they wasted 200 rupees worth of fuel. They didn't reduce money for it.

                  When argued with them about it they advised me with bad words. Please do not use this fuel station. They didn't even asked me to check zero before starting the fuel. They diverted me to look at card machine asking me to check if it is working. They didn't start the fuel at zero.

                  Place: sri guha petroleums.
                  Naranamangalamkunnam ta, preambalur tamil nadu.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Jan 20, 2019
                  Updated by [email protected]                   Asked them to fill full tank, they had a big gun and they injected fuel in full force and tried to lock it. The fuel spilled out and they wasted 200 rupees worth of fuel. They didn't reduce money for it.

                  When argued with them about it they advised me with bad words. Please do not use this fuel station. They didn't even asked me to check zero before starting the fuel. They diverted me to look at card machine asking me to check if it is working. They didn't start the fuel at zero.

                  Place: Sri guha petroleums.
                  Naranamangalamkunnam ta, preambalur Tamil Nadu
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                    P
                    PratikBhattacharyya
                    from Kolkata, West Bengal
                    Jan 19, 2019
                    Resolved
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                    Resolved

                    Address: Hooghly, West Bengal, 712101

                    Payment got deducted but it got failed saying no response received for 5 mins.
                    Amount was of 712 and transaction was done today on 19th jan itself.

                    Below is the upi transaction id for references:- kindly process the refund as soon as possible.

                    I tried the payment for indane lpg with upi and it was redirected via paymino gateway, i processed the payment from upi but page was not reloaded and amount got deducted from my account. Please check this on priority.
                    Jan 24, 2019
                    Complaint marked as Resolved 
                    Problem solved.
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      D
                      devenbasak
                      from Srinagar, Uttarakhand
                      Jan 19, 2019
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                      Address: New Delhi, Delhi, 110051

                      Hi,

                      Today a cylinder delivery boy jaitinder/jitender came with half filled cylinder and when we asked him to weigh it then by trick he showed it to 29 kg.

                      We then asked him to weigh it through our weighing balance and it was 20.5 kg instead of 29.5 kg.

                      We have been observing this behaviour from past 2-3 months pls take action.

                      Comsumer # cx 9134616
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        A
                        arnav2305
                        from Mumbai, Maharashtra
                        Jan 19, 2019
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                        Address: Indore, Madhya Pradesh, 452010

                        On 19 jan on 12:15 pm
                        I refuel my car ; there is few bike and only my car there, they just refuel the bikes, those bike which come after me the still refuel that bikes, when i told that there is my number to refuel, then they misbehaviour with me and told that if you have urgent then go dnt refuel, there are three employee both behaviour are very bad.
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          S
                          sk@1992
                          from Baddi, Himachal Pradesh
                          Jan 18, 2019
                          Resolved
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                          Resolved

                          Address: 173205

                          Due to wrong click on "give up subsidy"it has been activated. Please give me back subsidy and kindly deactivate. My l. P. G. I. D. No..[protected] cons. No.-[protected] rajan saini indane garmin solan kishanpura (Hp). Gas agency code:-279618. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the indane lpg gas connection details:
                          Jan 19, 2019
                          Complaint marked as Resolved 
                          9625642427 E-mail Id:- [email protected]
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            R
                            rakesh1248
                            from Guntur, Andhra Pradesh
                            Jan 18, 2019
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                            Hi
                            Am from hyderabad. My consumer number ‭[protected]‬. We are not getting gas delivery on time it is taking 15 to 20. Days. Agency guys response is very bad. I had called them from last 1 week for delivery of cylinder still no response. Last 1 week they are telling the same twomarow it will delivered. I got a message that door closed. With out coming to our house they said it. Don’t know what to do. Hope you understand customer problem. Otherwise we need to shift to other gas company. Don’t know whether i will get response or not.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              K
                              Kumar30kc
                              from Pune, Maharashtra
                              Jan 17, 2019
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                              Address: 411006

                              I was filed 2 ltr of petrol in my bike and this is 2nd instance with me on same place, doing fraud work with customer and fill less fual in bike is really disappointing and not expected from indian oil corporation team, take action to stop suich fraud instances.

                              Trxnid: 528568/ date:14th jan, 19 10:03 pm
                              Poc: 0225521m0000339
                              My no. [protected]/sagar
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                S
                                Suyamburam
                                from Mumbai, Maharashtra
                                Jan 17, 2019
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                                Address: 600041

                                Hi sir \ madam,

                                I am suyamburam t from chennai - thoraipakam, for my bike became reserve so i put premium petrol (17/01/2019) from v. S. V agency. (Indian oil) 4/341, rajiv gandhi road (Omr) kottivakkam, chennai - 41 (Near ymca). Manual bill no : 7447 and pump invoice no is 2214751 for rs. 1117.58 for 14.68 liters.

                                But issue from bunk is they put petrol for my bullet is 14.68ltrs and for my bike standard bullet capacity is 13.5l and i put petrol after reserve 5 to 8km. (Important* - reserve capacity is 2.5ltrs. But we can use only 1.5ltrs from the reserve).

                                How its possible 14.68ltrs for 12l tank and balance 1ltr in side tank (Not possible to use) capacity. Could you please re-payment for 2.5ltrs or else petrol for 2.5ltrs.

                                Please do needful for above issue.

                                Thanks regards,
                                Suyamburam. T
                                [protected]
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Jan 18, 2019
                                Updated by Suyamburam                                 could you please resolve fast sir
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                                  K
                                  Kvs Satyanarayana Satyanarayana
                                  from Nellore, Andhra Pradesh
                                  Jan 17, 2019
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                                  Address: Nellore, Andhra Pradesh

                                  I am having lpg connection vide[protected] with vijaya gas agencies nellore andhra pradesh name k krishnaveni though aadhar is seeded lpg subsidy not credited
                                  Bank details
                                  Indian overseas bank autonagar nellore andhradesh
                                  Ifsc code ioba0001577
                                  Account no [protected]
                                  Please see that subsidy credited
                                  Though aadhar is linked status it is not reflecting in npci for getting lpg subsidy
                                  Aadhar no[protected] k krishnaveni
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    Y
                                    Yogita Ashish Jain
                                    from Dhamtari, Chhattisgarh
                                    Jan 17, 2019
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                                    Address: 562125
                                    Website: Iocl

                                    We have booked a cylinder on 8th jan 2019. After booking a link came to pay online and we have paid through axis bank internet banking. Amount got deducted from our account but not showing to the panaga indane gas agency, sarjapura bangalore. We have received subsidiary also.
                                    Please resolve asap because agency people are coming daily to ask for the amount.
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      N
                                      Nishit nks
                                      from Surat, Gujarat
                                      Jan 17, 2019
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                                      Address: Ahmedabad, Gujarat, 382220

                                      Dear sir i have already paid amount online but delivery person also paid amount gas cylinder.
                                      Kindly give me the amount refund back one side.
                                      Kindly look into the matter matter
                                      Mo. No. [protected]
                                      Consumer no. [protected]
                                      Indane gas
                                      Distributer name = vaibhav gas agency bavla.
                                      I have also contacted vaibhav gas agency for my matter me but he not give me any information and proper answer.
                                      So i contacted you please solve this issue and give my refund as soon as possible.
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                        Amarjyoti1988
                                        from Guwahati, Assam
                                        Jan 16, 2019
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                                        Address: 781131
                                        Website: mylpg.in

                                        Dear sir,
                                        I active my lpg subsidy give up option active by wrog click. So, i request you please deactive my lpg subsidy give up option.

                                        Lpg id[protected]
                                        Consumer no - cx6981423
                                        Cosumer name - amarjyoti rajbngshi

                                        Add - c/o - dinesh rajbongsh rani. Jayanti, jayantipur, nec road jayatipur

                                        City - guwahati
                                        Email - [protected]@gmail.com
                                        Connection type - domestic

                                        Distibutor - sivam gas service
                                        Add - green park colony, pngb road maligaon near kamakhya station dist - kamrup assam
                                        Cont.- [protected]
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        Jan 24, 2019
                                        Updated by Amarjyoti1988                                         Sir, what action you have taken against my complain. My connection still showing out of subsidy.
                                        View replies
                                        Yesterday I filled petrol Indian oil petrol bank in Bangalore to Pune highway near huker later car stopped after certain kms then authoritized service folks confirmed it this is due to adulterated fuel
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