Indian Oil Corporation [IOC] Complaints & Reviews

I am consumer of indane gas. My distributor is l. T. Distributor kolkata phone number [protected]. My consumer no. Is 16201. I have registered my phone in the kyc submitted to the dealer as [protected] but whenever i want to register it through ivr system i fail to do it. It says some other phone number is registered and as such my number cannot be registered furthermore. But the registered numbers do not belong to me nor i donot have any idea about these numbers. I have requested personally to the needful but no action has been taken. Now i request to register my actual number that is [protected] to enable me to book cylinders through ivr system and get the messages accordingly.
- uma rani datta

സർ,
ഞാൻ കേരളത്തിൽ കൊല്ലം ജില്ലയിൽ കൊട്ടിയം പ്രദേശത്തെ പെട്രോൾ പമ്പിൽ debit card ഉപയോഗിച്ച് 55 രൂപയുടെ പെട്രോൾ നിറക്കാൻ ചെന്നപ്പോൾ അവിടുത്തെ മാനേജർ 100 രൂപയ്ക്കു താഴെ petrol നൽകാൻ കഴിയില്ലെന്ന് അറിയിച്ചു കാരണം പറയാൻ പറഞ്ഞപ്പോൾ 55 രൂപയ്ക്കു petrol അടിച്ചാൽ അവർക്കു നഷ്ടമാണെന്നും complaint നൽകുമെന്ന് പറഞ്ഞപ്പോൾ നീ പോയി എന്താണെന്നു വച്ചാൽ ചെയ്യ് enikkoru കോപ്പുമില്ല എന്ന മറുപടിയാണ് കിട്ടിയത്

ആയതിനാൽ ഇതിനൊരു പരിഹാരം കണ്ടില്ലെങ്കà´...⇄ എന്റെ friends and relatives ആരും തന്നെ indian oil petrol പമ്പിൽ നിന്നും petrol വാങ്ങില്ലെന്à´�...⇄ പറഞ്ഞിട്ടുണ്ടà...⇄

ആയതിനാൽ നിങ്ങളുടെ ഭാഗത്തു നിന്നും വേണ്ട നടപടി കൈക്കൊള്ളണമെà´...⇄ അറിയിക്കുന്നàµ�...⇄

എന്ന് വിശ്വാസപൂർവം
Anandu

Dear sir

I have lpg consumer account with ioc indaine gas no. 04351 lpg id no.[protected] under the name rajesh kak r/o rail coach factory kapurthala punjab. The subsidy was constantly being received in my sbi /rcf saving account but later ioc begins to credit my subsidy to my another bank account of kotak mahindra bank without my knowledge. I later closed my savings account with kotak mahindra and my subsidy ecs credit was returned by the bank. (Ioc reference no. [protected] rs 285.83 ecs date 21/07/2018) also later in september 2018 again ioc sent credit to my closed account and now i am running from piller to post to get the credits back. I have two more bank accounts which are linked with my adhar but subsidy credits are not transferred there. It is requested to look into the matter and credit the subsidy at the earliest.

Sir iam costemer with
M. M. Enterprises
Indiane distributers
#13-6-823/a/3. Mehdi colony
Langer house road
Hyd 500006
Code no ;125458
Sir i went to pick my cilender from mm enterprises,
He given a slip and pay 880 rs he told me, and auto driver he name is laxman
Ask 900 i ask why u ask exra 20 rs, he replyed i have no change, i ask once again he fire on me he told remove my pant and see

Dear sir,
I am ganga. My mother has lost gas connection book and not able to find the same and she don't know how to read and write.
So i requested you to issue us a new gas connection book. The gas connection book was earlier the same name of chittoor venkatamma, old post office street, korlagunta, tirupathi - 517501. Our consumer number is 651.

Thanks & regards
C. Ganga
D/o c. Venkatamma

My name is pradeep kumar tayal.
Customer number is cx3412958.
Distributor is shirdi sai indane distributor, domlur, bangalore 560071
Cylinder delivered on 27 september 2018.net amount rs.820.5.
The delivery boy wanted rs.850. Mentioned that he gets only rs.6 from the distributor for delivering. His name is richard, was very rude.
I tried contacting the manager, not available. Your toll free number does not work. We are senior citizens would like to get our cylinders in peace.in any case the prices keep going up every time we book a cylinder, if you can not give reasonable amount to the delivery boys might as well add that to a new cess of delivery. Very poor show on part of indane.
Will some action be forthcoming. Thank you

Dear sir, i am ramesh mandava a consumer of iocl.
I have already opted out of subsidy. Status: schmopt successfully executed.
I do not wish to have my name put in the ‘scroll of honour’ for opting out of subsidy.
I beg apology for my unintentional error. Hope you will fulfill my request.
Consumer name - ram naresh katiyar
Consumer no - 14292
Lpg id : 3 [protected]
Contact no.- [protected]
Email - [protected]@gmail.com
Connection type - domestic
Distributer name - sri ambiram gas agency
8/2, raju gandhi salai,
Anna street, omr,
Sholinganallur, chennai, tamil nadu 600097, india

मैंने 24 सिंतबर2018 को मंगल सर्विस स्टेशन हरिद्वार रोड लालतप्पड़, देहरादून में डीजल भरवाने के बाद पंप कर्मचारी से गाड़ी के टायर में हवा चेकिंग के लिए कहा तो कर्मचारी द्वारा अभद्र भाषा का प्रयोग किया गया। इन कर्मचारियों की शिकायत मैंने स्टेशन मैनेजर श्री सुदर्शन जी से करनी चाही तो मैनेजर साहब भी अपने कैबिन में अपनी कुर्सी पर बैठे और टेवल पर पैर रखकर सोते हुए पाये गए। उन्हें जगाने के बाद शिकायत की तो उन्होंने भी अभद्र भाषा का प्रयोग किया। क्या यही हमारे हिन्दुस्तान की सभ्यता रह गई है या फिर हिन्दुस्तान पेट्रोलियम लिमिटेड कंपनी में ऐसे कर्मचारी रखते हैं जिन्हें बात करने सभ्यता नहीं हो।मेरी कंपनी से यही अनुरोध है कि ऐसे मैनेजर और कर्मचारियों के खिलाफ सख्त कार्यवाही की जाय।धन्यवाद

Hi
I have a gas connection with indane gas agency, m/s punit nayan enterprises, patna having cust no: 5200.

I have booked my refill on date 21st september through mobile phone. And same time i received a message on phone regarding the confirmation on booking which has been done and delevery will be done in 3to 4 days. But refill is not delivered at home till date. I try to contact with concerned person regarding this issue but no one is responding the same.

Kindly look into this matter and requesting you to please delivered the refill at my home.

Cash memo no -[protected]
Booking no. 411262

Rgds//
Ishaque

Below email had sent:-

Gas connection close related

Neeraj pal
Attachments
Mon, aug 20, 12:11 pm
To atreyaindaneamritpur

Hi sunita ji,

As discussed earlier over the call on phone no. [protected].

Please find the attached document of gas connection information which found from government digi locker application.

We had gas connection of bharat gas in noida city which that has been closed and told me that you have already gas connection of indane gas, after that we called in indane gas customer care then i found out below details. Please look into this and tell me how this connection has opened.

Request you please take action on this as soon as possible and close this connection and remove my adhar card number.

Name : neeraj singh s/o ram singh
Address : village - nagla magar, post office : kurar, thana : merapur, district : farrukhabad pin : 209501
Adhar card no.[protected]
Consumer no. :[protected]

Let me know what is the next process for complete task?

Now not picking my call.

Well,
I m complaint regarding non receipt of subsidy amount against the last 06month. I got the delivery of the cylinder but did'nt got the subsidy amount in my bank account. For this i lodge a complain and even called at helpline number of distributer. Everytime got the response that the server is down & non response to delhi office.
Kindly do the needful my details are as follows;
Name: laxman kumar barik
Consumer id:[protected]
Distributor name: mohanta indance
At/po - barbil, keonjhar (Odisha)
Pin-758035
Contact:[protected], 275508

Pmuy started with new feature like sc st connection, awas beneficiary, mbc etc. But from last couple of days some of your agency (Pawan putra gramin vitrak) issued connection to obc category. Which is totally fraud and misuse of government fund.
There is no circular regarding obc connection from central government.
1. They charge 500/- for each connection obc connection.
2. If rs 500 charge for connection and issued remaining connection free than this is misuse of government fund.
3. Government bear all charges than is f fraud with government scheme.
4. There is no any control on such cases so your officer are also involve in these issue. Without involvement of your officer this connection not happen.
So please stop such fraud and misuse of government fund on name of obc connection.

Though the issue has been raised several times, still even today 25/09/18, payment done online on the portal, when the cylinder was delivered today the delivery boy demanded inr.30 as delivery charges which i paid in cash. Though indane is aware of this issue, i believe the dealer continues this practice with the support and help of indian oil corporation staff where mostly they get a share from the dealer of the excess amount charged forcibly from cosumers

I asked to full the diesel tank of my duster mh14ga3928. So the attendant did the same, before filling my vehicle had 7 to 8 litres of diesel.
So the final bill I got is I filled 54.55 liters of diesel. How can this be possible my vehicle tank capacity is 50 litres only.
When I asked for justification the owner did not respond in a nice way. And asked me to raise a complaint
So I am doing the same.
Please I am waiting for your response or else I will have to put the incident on social media

Dear sir,
Due to wrong click on "give up subsidy"it has been activated. Please give me back subsidy and kindly deactivate. Details are given below.
My l. P. G. I. D. No..3 [protected]
Consumer number - 24321
Consumer name - damodaran
City / town - thamarassery
Distributor code - 117731
Distributor name - koodathai gas agencies
Distributor address - door no. Xii/81-b. Mukam rd.. Ambalamukku. Thamarassery. Chungam. Calicut dist. 673 573.
Please do the needful at earliest.

Consumer no. Cx14961705 took one gas refill cylinder from ambily flames, 9th mile, velloor p. O., pampady on 22.09.2018 after returning one empty cylinder.

As per invoice dated 22.9.2018, bill mentioned gas cost asks. 773.81, cgst rs. 19.35 & utgst rs.19.35, total being rs.812.50. Rebate for taking gas refilled cylinder directly from gas agency does not appear in the bill.

Please advise whether rebate for taking cylinder directly from dealer has been passed on to me?
If not, please instruct the dealer to refund me the rebate for for taking delivery of cylinder direct from the dealer.
A. Gangadharapanicker
Customer number cx14961705.

Status is kyc generated. Pending for dedup, why it is being delayed when kyc is generated. And what is the meaning of dedup. They have not mentioned.

Reference no. N1809221072301472078475
Application date[protected]
Consumer name nimit kumar
Address b111 new no b-435a, new ashok nagar, east delhi-96
Your distributor madhu gas agency
Status message kyc generated. Pending for dedup. Date :[protected]
Kyc no. [protected]
Kyc date [protected]

We have booked gas cylinder at nabajyoti gas agency, hatigarh, guwahati on[protected]. But till date[protected] they have not deliver the same. This is happened every month. The service of the agency is quite bad. They do not respond telephone call also.

I hereby request you kindly to take appropriate action on the agency, otherwise permit me to transfer the agency to another with best service.

Rina devi

Consu no.14479
Name-jagdish pardeshi
Bokking date 09 sep 19
Bookin no.483205
Cash memo no, and date [protected] date 11 sep 18
Sir have book cylinder at 09 sep but still have not getting, their is delivery is disaster mgmt in our dharangaon dist-jalgaon pin 425105

Its happen always and somewhere wrong practices happening there.. Somebody making profit please look at matter and please try to catch who is doing such illegal practices.
Mo.[protected]

Respected sir / madam,
This is to inform you that it was wrongly enrolled the “give it up” subsidy option for my lpg connection by one of my family members who is ignorant to understand english words. So, i request you kindly to deactivate this enrollment, my consumer no. [protected]. So that i can avail the lpg cylinders in subsidized prices. It's my humble request to kindly deactivate my “give up” option and credit my subsidy in my account as i don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the indane lpg gas connection details: email:[protected]@gmail.com

Consumer name — anil kumar
Consumer id :[protected]
Distributor name : vindhay indane gas agency
Code-231216
City : robertsganj
District : sonbhadra
State: utter pradesh
Contact no : [protected]