Indian Oil Corporation [IOC] Complaints & Reviews

We booked the gas online on 2nd September 2022. The amount of rupees 1061 was credited from my Credit card but today the distributor refused to deliver the cylinder as their system couldn't show the payment receipt.i want refund

I have taken Extra Reward card, whenever I fill the petrol at IOCL retail pump i, e M/s Devraj Garg & sons Sector-19, Rourkela-769005 Dist-Sundargarh Odisha try to swipe the card for point adding they always say that the card machine is not working. This reply they have given to me from last six month.please verify the matter and inform me accordingly. Thank you...

Sir

I m ram pukar working as JUNIOR ELECTRICAL ENGINEERING, under bettiah division.

I bought diesel for my bolero on dated-28. 08.2022 (Sunday) time 18.32 hrs and paid through my credit card at Shambhu And Sons Petrol pump gayghat (motihari areraj road) but due to full of my vehicle tank Rs 1500 (three notes of Rs 500)return by oil filling staff and give me one MUTILATED 500 Rupees note between them.

I can't look all three 500notes carefully at thet time but When I go to motihari market I see it through a shopkeeper.

Today 04.09.2022 time 20.50 hrs I go to return MUTILATED Rs 500 note manager miss behaved with me and refuse to return without any inspection of matter.

Sir,

All these activities may be checked on CCTV camera and my credit card no ending with 3649.

So,

I request to you kindly return my 500 rupees one note.

Thanks and regards

Ram pukar

Mob no[protected]

Survey No: 7, International Airport Road, Beside Anant Cars, , Hunasamaranahalli, Yelahanka, Bengaluru, Karnataka 562157

The most unresponsive employees I have ever seen in a pump. We wait 10 mins in the middle of the night for them to Fill petrol when there was no vechiles to Be filled. The employee kept on speaking and looking at us.

Dear Sir,

My name is Pravin R Shetty, age 52 years residing in Bhandup, Mumbai. This is my complaint against rude behavior, insult, unparliamentary words and barging to hit me by an employee of IOCL pump at Taximens services Ltd. petrol pump IOCL in Dindoshi, Opp. Dindoshi bus depot, Goregaon east, Mumbai at around 03.45pm on 03/09/2022.

I went to fill petrol in my Tata Nexon 4 wheeler car at Taximens services Ltd. petrol pump IOCL in Dindoshi, Opp. Dindoshi bus depot, Goregaon east, Mumbai at around 03.45pm on 03/09/2022, yesterday.

As a regular practice in any petrol pump, I drove inside the petrol pump and parked in line behind a 4 wheeler waiting for my turn.

After some time, a shabbily dressed man came from nowhere and asked me to move back my car in a desperate, arrogant and unpolite manner without assigning any reason why should I back my car. He was not at all polite while talking to me and was displaying his authorative behaviour.

Due to his personality, shabby dress and the way he was talking, I thought he must be a tempo driver who wants to fill diesel fast before me. So I ignored him and continued to wait.

Subsequently, 2 uniformed employees from the outlet came to me and requested me to move back my vehicle so that way can be made for outgoing 2 wheelers. Understanding their request and situation, I obliged and moved my vehicle back and made way for 2 wheelers Which I was not aware till that time.

On seeing that, the arrogant man came to me and started abusing me and using unparliamentary words like BHENCHOD AND MADARCHOD. I was surprised to his recation and asked the uniformed employees who he is and why is he reacting like that. They told he is an employee of the petrol pump. I asked them then why is he not uniformed and where was he when I entered the petrol pump. To that the man started barging towards me to hit me and started cursing again. Luckily, the other 2 uniformed employees held him and did not allow him to come near me. They asked me to roll up the window to avoid that arrogant man hit me. I did that.

I was shocked and insulted by the behavior of that arrogant man. I had a very bad experience in your pump and regret visiting the pump. I was very much disturbed and went in a bad mood for a satyanarayana pooja at my inlaws house. My full day went bad.

I need to know from you,

1) Why there is not attendant to guide new customers at the pump entrance.
2) Why is the staff not uniformed. If he had been uniformed, I would have obliged to him as I did to other uniformed staff.
3) If at all new customers make a mistake, is this the way you talk and barge to HIT your customers. If it had not been to those 2 uniformed staff, that arrogant man would have killed me. I thank those 2 gentlemen.

Request you to take strict action against that arrogant man else I have to give a bad review in google and ask my relatives and friends not to buy petrol from this particular pump.

Awaiting your response.

Pravin Shetty
[protected]

We found water on petrol and they didn’t display density

Air facility is not available at the gas station.
After fuel filling at 3 sep 2022 approximately 7.30 am. I asked to fill petrol of 300 hundred but at first the employee filled only filled for 100 then when i asked again he filled fuel of another 100 but didn't set the meter at zero second time so he filled fuel of 200 only in place of 300.
When asked for air filling and receipt he denied.

I would like to take strict action against this and want my refund.

Indian Oil - SHUBAM PETROLEUMS, YADGIR 585202 - is not accepting card payments and UPI payments irrespective of day or night. Also they're not checking air for vehicles.

Today at around 08:30 pm i entered in the petrol pump of karumathra petrol pump at wadakkanchery thrissur district. When i enter same time one ambulance is taking out from the petrol pump after refuelling so i kept side for giving way to the ambulance. Then the servicemen called me to come to his side and used abusing words to me. Kindly look into this matter and take appropriate action against the service person

I got filled petro of Rs 3800.00 for litres 39.29 I got cheated for at least 10 litres at Komal Ioc pump Mandawli Delhi 110092
Vide receipt no H6143 Dt 31.08 .2022 time 20.45

Consumer no: [protected]
Refill Order No:[protected]
Order Date: 15/08/2022 10:49:13
Distributer : CHANDRA INDANE ([protected])

I ordered my refill, waiting for almost 15 days inbetween I called the office many times they don't usually pick the call when they do answer they will asked to me to go to godown so that I can pick the refill myself, when I said I want it to be delivered to home they gave me thier delivery driver number and I called him like 7 days in a row he keeps on telling, he will deliver it today again and again each day, I have to call the office which they rarely pick up and cut the calls, after few calls and i told them about this driver which they ignores and affirmed me refill will be delivered today which they didn't

When I checked online to complain about them, to check the refill no, surprisingly I came across the invoice online that my refill has already delivered 22-08-22 which I didn't recieve any. Today is 01-09-22 I didn't get my refill till today I called them today as well I didn't know about the already delivered invoice details that's why I didn't enquire it today,

Hope you people resolve my issue soon.

Connection Type: Single Bottle Connection

श्रीमान जी,
मैं दिनांक 27/08/2022 को अपने परिवार के साथ पाँवटा साहिब जा रहा था । सायं को मैं खिजराबाद फीलिंग स्टेशन पर अपनी गाड़ी में पेटरोल तथा हवा डलवाने के लिए गया परन्तु इस पेटरोल पम्प के द्वारा गाड़ी में हवा डालने के लिए मना कर दिया गया जिससे मुझे बहुत परेशानी हुई तथा पेटरोल पम्प के द्वारा उपभोक्ता के हितों का हनन किया गया । please take action.

Dear sir, maidan, I am live in bareilly uttar pradesh . I am service.government secret . So I up and down Daly.
This petrol pump is Bareilly Bisalpur Road . Near Aherola Village.

Dear sir/madam, today at 1 AM(mid night) i stoped at S4 indian oil petrol pump for petrol but staff and security are sleeping they didn't woke up to provide petrol, at the same time heavy rain showering, so me and my friend stoped and sat and slept, the security came and asked to go, i answered that it's raining will go after rain stops, so he misbehaved & misconduct, he beaten, slaped and hitted me on head and left ear
so hard and also pushed into rain and onto mainroad and harmed on my even saying that I am suffering with headache and fever. S4 lOC petrol pump near pragnapur, Gajwel, right now ear pain and headache

People who worked in this Petrol station behaving like rowdies and misbheaving with consumers all the time because they thought no one cares and no one complaint since it's near by villages. If we asked about air, they continuously telling it's not working and if we asked, they behave like rowdies or criminals and sometimes yellled at customers as well.
They intentionally filled xp95 even though normal petrol available, if we asked they continously telling station not working...

This is not single time, they always behaves same and tell like, we are permanent here and do whatever you want showing hair kind of things they are doing ...they don't even give respect for lot customers.

June 19 date 2000 oil i paid through ATM card but my money was cut and he said he didn't get it and again he took my 2000 if I ask the bank they said that it has gone to if I call the manager name Ravi Kumar phone number [protected]

In this pump workers are not in proper uniform and doesn't approach customers properly. Most of the time workers not in place and send the customers to private pump next to ioc so many customers change the petrol pump. Kindly visit the pump and give the instruction to workers and manager or regional managers.

Sir,
I, Kishore Janardhan Dalvi, Residence Of Thane, would like to complain about the services and behavior of the person named shri pandey ji. employee of the guru kirpa gas station, at goteghar, near kalyanphata, mumbra panvel road, new mumbai. dist: thane.
the number 192116 is the ro code of indian oil corporation limited.
complaint brief and facts
sir, i visited the indian oil corporation (ioc) gas pump mentioned above on 28/08/2022 at 12.01 p.m. afternoon and was in line.
there were only 6 to 7 vehicles in the line.
there were another 2 different lines for gas filling for auto rickshaws.
it took us more than 50 minutes to reach the exact point of the gas dispenser.
there were 2 mahanagar gas limited dispensing machine units with 4 gas dispensers(2 each) or filling nozzle, but only one attendant.
i asked him to get another help or attendant as that would have made it more convenient, but the request was in vain.
i inquired about the same to the manager or employee named shri pandey ji, but he didn't respond, i inquired about the manager, and he said he was not in the office and the office was closed.
i asked for the complaint book, he said no such book is available you can go and complain to the gas company.
he did not provide me with any address or number where i can raise my concern.
my challan /cash memo number is- 010244 dated 28/08/2022.
the camera video recording footage should be saved and checked for further inquiry.
i also have video recording done from my camera phone and can be sent if the proof is required.
the other consumers should also be asked and inquired to find the exact cause and proof of the complaint.
relief sought:-
sir, the claim should be inquired and the finding should be recorded the discrepancy should be dealt with strictly.
the agency did not bother to care about the inconvenience it is causing to the consumers, precious time is wasted & emergencies are not taken seriously, hence it must be penalised and compensation must be provided to each consumer.
the other facilities should also be checked(facilities like water, air, sitting facilities and most important the toilet facilities).
sir i request you to take the actions as stipulated under the law, appropriate measures to avoid such inconvenience of duty, services and facilities and provide due courtesy to the consumers.
kindly provide the inquiry and findings report, and the details of action initiated thereof.
thanks
regards
kishore dalvi
[protected]
enclosed bill copy and also the ro code of the agency

Hello,
Indian oil Bunk at Srikakulam near old bus stand junction is not accepting UPI transactions.They are only accepting cash or card. As we are moving towards digital India, I wonder not accepting UPI transactions in retail bunks belongs to reputed organisation. Today l faced lot of deficult to fill the petrol in the above said Bunk due to this reason. Is there any specific reason for not accepting UPI transactions. I enquired with public that the bunk has been stoped the UPI transactions since long back. I was asked in office, but he is just arrogently answer that we do not accept any UPI transaction. I asked him why, he rudely answered me, They don't want to use the mobile near fill point, we can appreciate the precautions that they are following, but it should be applicable to every filling station. I can suggest, If you can open a counter for UPI transaction far from the filling point before filling the petrol and provide the payment bill, then the customer can utilise the UPI payment facility. Could you please resume the UPI payment option at above said Bunk for easy and comfortable payments/transactions.
If you remove the UPI payment option, please put a board at every IOC refilling stations.

I had booked an Indane LPG cylinder on 27th August at an amount of Rs 1117.50. (Cons No - 16987, Ref No :[protected]. The delivery guy demanded Rs 1150 asking Rs 30 as delivery charge and refuses to deliver if not paid the asked amount. Please see into this matter.