Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 9%
Submit a Complaint
9506
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1108
down
592


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
9%
Complaints
9506
Pending
0
Resolved
819
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (770)

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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — subsidy on indane gas

 sumantojha14 on Mar 6, 2019
I am not getting subsidies on indane gas while i have update aadhar card through npci in icici bank even bank has shown me that already updated and gas agency is telling me that we can’t do anything contact your bank. Earlier it was update in bank of baroda but i have closed bank of baroda account and now aadhar has been updated in icici bank but still i am not getting subsidy.
Please do the needful....
Complaint comments  Read comments Complaint category Banks

IOC — gas cylinder not supplied/ delivered by omkar indane, sardarnagar, hansol, ahmedabad, gujarat 382475

 Prashant Hira on Mar 6, 2019
Respected sir,

I would be like to register the complaint against you indane lpg distributor named by omkar indane, sardarnagar, hansol, ahmedabad, gujarat 382475 i did online booking and got msg of cash memo generated by distributor on 28/02/2019 by service no. 10172 booking no 692758

Message received on mobile no. That cylinder will be delivered shortly, but not delivered till date. (06/03/2019) gas cylinder not supplied/ delivered by omkar indane, sardarnagar, hansol, ahmedabad, gujarat 382475

Please solve thois issue as early as possible.
Waiting...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — inspection of gas cylinder, stove and pipe by the distributor

 Sadhna Suresh on Mar 6, 2019
I was informed by m/s shaurya enterprises that they have your authority to conduct inspection of my gas connection and i have to pay charges for it. Today one mr. Rohit came and he said that since the gas pipe is more than 2 years old and i have to change it. He charged rs.150 towards inspection, rs.190 towards pipe and rs.20 towards the clip clamping the pipe to the stove and gas cylinder.
I was surprised that the pipe which was bought from a vendor sent by m/s shaurya was only recently installed by us and we were not informed that the pipe has a life of 2 years from the date of it's manufacturing....
Complaint comments  Read comments [1]Complaint category Other

Indian Oil Corporation [IOC] — lpg subsidy amount for jan and feb not received

 Mithilesh Sai on Mar 6, 2019
Id no [protected]
Amar gas service hyderabad
Consumer no 26909
Ravi kumar
Account with state bank of india domalguda no [protected]
Ifsc code sbin0021216
Aadhaar no[protected]

Sbi activated the aadhaar number on 18.2.2019
National payments corporation of india confirmed aadhaar lin thru mail on 1st march 2019
Please arrange my jan and feb lpg subsidy...
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — cylinder delivery related issue

 Anamitra Biswas on Mar 5, 2019
Dear sir/madame,
As per the message i have received from indane that my cylinder has been delivered on 04.03.19 but to my utter astonishment i have not received the cylinder even today (05.03.2019). Last time also i have faced the same problem where i had to communicate with the delivery personnel who assured me to deliver the gas the next day but when i received the cylinder they failed to provide me the bill on my name (Consumer name: anamitra biswas cust no: 03806, lpgid:[protected] by telling that the my bill has been misplaced or given to some other customer. Due to the...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — chinthamani co-op, trichy -620017 gas never delivered at home and next month only he give me i always chases him

 Sri2019 on Mar 5, 2019
If i book cylinder this month means two months later only he delivered gas cylinder he does not come directly, if i chases him then only i received otherwise i never received. I complain agency they replied will come until 2 months they replied the same. If you want to cylinder you have to find his location and give 100 rupees extra then only he will give you gas cylinder and you must collect from his place wherever you found him otherwise he never delivers 2 months later also. Why i said i was affected 2 months it's true then i chase him he asked amount and i paid him also he never come two days...
Complaint comments  Read comments [1]Complaint category Government Organizations

Indian Oil Corporation [IOC] — deceased claim

 Kullu Tinku on Mar 5, 2019
It's a complain regarding the case of late mrs. Babita agrawal w/o mr. Madhusudan agrawal who got expired dec 2017 and its already been 15months gone she has not received any claim yet. Her son is unemployed and daughter is forse to quit her studies. As you all are aware her husband has also got seriously injured into this accident, he is not able to work further.
Their entire savings has been wiped away to meet the medical expansion of the deceased and the victims.
We will be forced to take the case to the media and pmo if not attended in next two days time.

Regards...
Complaint comments  Read comments [1]Complaint category Insurance

Indian Oil Corporation [IOC] — can't login

 kalpananaik on Mar 5, 2019
Dear sir,
My consumer number is 23596 and when i tried to create my profile using "new user" option it shows that consumer number already exits.
Now i kindly request you to inform me under which email id it is created & what is the user name & password. This will help me to login to my profile so that i can use online services of indane gas.
My email id : [protected]@gmail.com

With regards,
Kalpana j. Naik...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — petrolpump staff cheating

 manopriyan2007 on Mar 5, 2019
Daytime robbers staff cheat by distracting and offering free newapaper. I asked to fill for 1000 they filled for around 190 and 3 staff group distract us by offering free newspaper and telling the power gone and asked one guy to switch on invertor meanwhile you interact with person near window they filled upto 810 when questioned they told again resetted to zero to fill upto 810. Lot of complaints in google map comment section for this location.

Address : indian oil petrol pump, singayyanapalya, krishnarajapura, bengaluru, karnataka 560016....
Complaint comments  Read comments [3]Complaint category Gas Stations

Indian Oil Corporation [IOC] — late delivery with extra money

 Fagoo lal on Mar 4, 2019
Dear sir my consumer no is 9969. On 26th feb i received a sms in my registered monile no that my cash memo no [protected] of amount rs 686.5 generated for booking no 483136 but on 01/03/2019 by moonlight gas service they delivered the gas cylinder againts cash memo no [protected] and charged rs 695.71 from me. Please look the matter and informed me this mismatch. My registered mobile no is [protected]....
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — indane gas service wakad

 Tanay Meghare on Mar 4, 2019
Hello, tanay here from pune (Consumer no [protected]). I booked indane gas cylinder on 26th feb. The agency assured me that it will be delivered in 3/4 working days.

However, it is not delivered yet. When i call them for the delivery status they just give random answers. Today (Monday), they said it will take 5/6 more days. This happens every time. The agency guys are rude too.

I request you to improve the delivery service. Thank you....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — lpg gas subsidy not credited in bank account

 Baboo123ram on Mar 3, 2019
I haven't received gas subsidy after 7th june, 2018. The details are mentioned below:

Name : babu ram singh
Consumer no : d2377
Last 5 digit of account no : 59275
Mobile no : [protected]
Email id : nk. [protected]@gmail.com

Complete account number not mentioned as it is confidential data. Kindly see to it and provide gas subsidy for gas booked after 7th june, 2018....
Complaint comments  Read comments [1]Complaint category Gas Stations

Indian Oil Corporation [IOC] — no air filling service in peenya laggere

 VEDANT SHREE RAJIV DIXIT on Mar 3, 2019
Sir /madam
Namaste.
In laggere iol, the basic air filling service is not provided, if we complain to the manager he adamently tell to go and do what ever you can do, this is the stat of affairs, they are filling nitrogen gas, and collecting money for that, i already complained about this but no action, i received you team mail that it will be rectified but nothing on ground.

Sir if this is the case we will go to consumer cort and file a case pls organise this as early as possible.

Thanking you
....
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — indane emergency service

 BalG1966 on Mar 3, 2019
We called the emergency service of indane, due to gas leakage, one mr. Nitin kumar attended the call, our consumer number is 109 lpgd: [protected], we called 1906 fo rhte emergency service. Nitin kumar said there is no customer matching, and that there is no dealer listed in chennai as our dealer m/s anbu gas indane agency, and refused to help asking us to call again, we kept on pressing saying that he has to fin the details because we have a bill in the name and our customer number and we are using it for over a decade. Finally we got a complaint number 792900. Total time taken is about 15...
Complaint comments  Read comments Complaint category Products & Services

Indian Oil Corporation [IOC] — against cash memo

 chakra_sandeepin on Mar 2, 2019
Dear sir / madam,
Here i would like to bring to your notice that i had booked a refill on 7th feb 2019. My distributor had generated a cash memo with no [protected] on 27th feb. On 28 at around 10:30 pm i got a msg your cash memo stands cancelled without valid reason. I asked them they told this happens at the end of the month. Earlier amount was rs.700.99 and today i got my refill with a higher price of rs. 746. This is the second time. Kindly look over the matter. My consumer no is 32863
Regards sandeep...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — cancellation of transfer voucher

 रोहित कुमार पुत्रीवाल on Mar 2, 2019
Hello sir..

This is rohit kumar.

Sir recently i have transferred my lpg connection to bikaner from jammu.

But now i want my connection back in jammu.

So is it possible to do so.

And what is the procedure for this.

Kindly suggest me as soon as possible please.
My lpg connection no. Is cx27098728
And my tv no. Is [protected] dated 15 nov 18...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — gas subsidy not received for indane gas connection

 PandeyAbhay071 on Mar 2, 2019
Dear sir,
My lpg id is[protected] and cust. No. Is [protected] name abhay kumar.
I have been taken gas connection from indane kestopur kolkatta in jan 2019 for 2 cylinder.
I have not received subsidy in my linked icici bank account.
I have been contected the distributer multiple time, they told me that they could not do any thing in it.
I have also called multiple time on customer care toll free numbr nut no responce from them.
At last i have been called area officer but she told me that there is some issue with web site so she could not do any thing...
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — refill cylinder delivery

 ram asheesh on Feb 28, 2019
My gas connection no 31989 with sumita gas agency, kanpur. Gas booking date 17.02.2019 and cash memo no [protected] generated of amount 679.50 for booking no 511727. But refill cylinder still not delivered by the agency. Today i received a message (Time 7:47 p. M.) from indane is cash memo no [protected] generated against your refill no 511727 stands cancelled due to empty cylinder not available. Delivery may be reattempted shortly. But i must say that i have two cylinder with the connection and no body come with the refill cylinder in my house....
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — service denied by sri manju indane gas distributor belthangady

 9448477675 on Feb 28, 2019
I am the consumer of indane gas at sri manju indane gas distributor, belthangady, pin-574214 with s. V. No. 54643, consumer no. 23224194 with name sathyabhama.
I am the resident of venur, at about 17 kilimeters away from my gas distributor. Hence i faced lot of inconvinience in receiving my refills.
But recently there is new gas agency started at my village and hence i decided to transfer my gas connection from belthangady to venur.
Thus today[protected] morning at 10am i went to belthangady indane distributor office and requested for transfer. But for my surprice, they...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — to start lpg subsidy

 shrikanttelang on Feb 28, 2019
My subsidy was stopped in FY 2016-17 due annual taxable income exceeded Rs. 10 lakh. The income limit exceeded as a lump sum was paid due to retirement benefit. As I am retired from service since 31/8/2016 receiving pension only my taxable income is much below to hardly Rs.7 lakh. I submitted prescribed application form and PAN card photo copy to Ariana Gas Agency, Indore (M.P.) on 8/2/2019 to start subsidy but nobody is ensuring me whether subsidy started or not. Pl start subsidy payment. My particulars. Name: Shrikant Telang, PAN no AAOPT4234B, Consumer no S 59878 ID[protected]...
Complaint comments  Read comments Complaint category Other

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