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Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 50%
Submit a Complaint
10087
COMPLAINTS
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Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1366
down
692


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
50%
Complaints
10087
Pending
0
Resolved
5078
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Indian Oil Corporation [IOC] related photos (1408)

Indian Oil Corporation [IOC] Complaints & Reviews

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 Anita Bhushan on Aug 14, 2020
I have detected the smell of lpg from the cylinder, when switching on its knob. Tried to convey to the person who delivers the cylinder to our household, but he told its not a problem.
So for our safety i want to bring the notice of higher authorities about
This issue.
Moreover i tried to call them using toll free no. [protected].
There was no response (Always busy) no matter at what time of the day i call.

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[Aug 14, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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    Indian Oil Corporation [IOC] — ioc distributor inform to driver collect excess rs 30 to customer [Resolved]

     Biruntha Satheesh on Aug 14, 2020
    Dear sir/medam

    I inform to you balaji gas agency inform to delevery driver collect rs 30 excess amt. Our invoce...
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     RAJESH KUMAR ASWAL on Aug 14, 2020
    Sir rajesh mane raj filling station etawa up she diesel liya atm aur phone pe she bill ka buktan kiya mere she dubal rupee's gaye dealer contact numbers [protected]

    Complaint Status


    [Aug 14, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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       Gita Subrramanian on Aug 14, 2020
      My consumer no./id is15459/[protected], name: gita subramanian.
      Subsidy payment for the following two refills has not yet been paid to my linked bank account.
      Booking no[protected] dated 22 05 2020
      Booking no[protected] dated 12 07 2020
      Please credit the amount without further delay

      Complaint Status


      [Aug 14, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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         Shivam Panchola on Aug 13, 2020
        Sir this is to inform you that in this petrol station people or we can say the filling staff are doing so much wrong with people's that they never get the desired petrol.
        1. They never feed money they always make you in talk and suddenly without feeding amount they will continue to fill the petrol with previous amout only.

        2. They never put the nossel back and then make it zero.. They use their hand and shows you that they have feed the amout but you don't get the amout feeded.

        3. If you forcely make them to feed the amount they will unnecessarily stop the nossel in between and after that restart it and if you say to remove the nossel as they stoped it in between they don't listen to you.

        So many many many incidents are going by which pac petrol pum near subhash nagar haridwar is frauding people.

        Especially the man name monty is the main leader there who always use to fraud people.

        So please kindly make a surprise check and take a serious action over it..

        Complaint Status


        [Aug 13, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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           Rajeshkumarpnb on Aug 13, 2020
          Today i. E 13.08.2020 visited padam petroleum sector-63, noida-201301 of indian oil around 12.00pm. They have charged forcibly rs. 571.00 for no fuel as nothing disbursed in car and also no display on meter. They gathered in mass, abused me, threatened to beat and make me forced to pay that amount.

          Pl. Give me justice for such goondagardi and loot of people. It definitely demin the name of indane oil. If justice will not given to me, i will go to consumer court

          Complaint Status


          [Aug 13, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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             Tushar Fendar on Aug 12, 2020
            My new Ertiga showroom ka first time petrol Chintamani server petrol pump Yavatmal 3000 rupees 33.91 litre petrol and 1 km my car stop


            Petrol in water

            Complaint Status


            [Aug 13, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Updated by Tushar Fendar Aug 12, 2020
            my repairing charges4500rs

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               Vickneshwaran V on Aug 12, 2020
              My lpg consumer number is [protected].i linked bank detail with my indane account.but subsidy not yet received.

              My complaint id is[protected].


              LPG Subsidy not received

              Complaint Status


              [Aug 13, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                 Tushar Fendar on Aug 11, 2020
                Dear sir my i vehicle new ertigamh29 bp2015 petrol water included your petrol


                Petrol water include

                Complaint Status


                [Aug 12, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Updated by Tushar Fendar Aug 11, 2020
                tushar fendar

                Updated by Tushar Fendar Aug 11, 2020
                tushar fendar

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                  Indian Oil Corporation [IOC] — water mixed petrol filled in my car

                   Chandrasen25 on Aug 9, 2020
                  Date of incident : 4/8/2020

                  Client name : sh. Chandrasen m sawant

                  Profession : chief editor...
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                  Indian Oil Corporation [IOC] — supply of petrol including with water, damage many vehicles

                   Francis Vadakkan on Aug 9, 2020
                  സർ
                  നടത്തറ പൂച്ചട്ടി നെല്ലിപറമ്പിൽ ഫ്യുവൽസ്...
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                  Indian Oil Corporation [IOC] — Did not received the cylinder yet

                   Mubarik_keng on Aug 8, 2020
                  I have ordered the indian oil cylinder on 26th of july 2020 but didn’t recieved it yet. My order number is cx 24643036....
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                   Kuldeep Handa on Aug 8, 2020
                  Petrol pump manager says that we don’t have bs 6 diesel...


                  Regarding lack of knowledge of manager.
                  Regarding lack of knowledge of manager.

                  Complaint Status


                  [Aug 09, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                     Faraz Patel on Aug 7, 2020
                    Employee always refuses to fill air to my bicycle, he says it’s not allowed.
                    Air is free service, why is it just limited to motorcycles and cars?
                    Companies should promote cyclists in the city.

                    There also nitrogen which is always broken, for my car.

                    Indian oil petrol (Kini's causeway)

                    36, sv rd, santosh nagar, bandra west, mumbai, maharashtra 400050
                    [protected]

                    Complaint Status


                    [Aug 07, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                       Digamvar singh on Aug 7, 2020
                      Dear sir or medam mai digamvar singh indion oil ma girahak hu, shree man maine dinak[protected] ko naya canection karbaya tha, or mera consumer no-[protected] h, jo ki galat no de kat mujhe chutiya baba diya h, egency jata hu to koi sunta hi nahi h, agree man bahut pareshan hu, at ya merci shikayat darge kare to apki ati kirpa hog i. Meta mobile number [protected] h.

                      Complaint Status


                      [Aug 07, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                         Sweety Gudipati on Aug 6, 2020
                        Hi, as the govt rules there should be a free delivery with it the range of 5 kms but the delivery guy is charging 65 rs extra on the bill amount

                        Complaint Status


                        [Aug 06, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                          IOCL — fake reply from distributor

                           Nitin Bhoot on Aug 6, 2020
                          Consumer no./id.-[protected]/[protected]. I have booked domestic cylinder on 24.04.2020 and got delivery through invoice...
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                          Indane Gas — Refund not credited in bank account [Resolved]

                           vtsaraf on Aug 6, 2020
                          Hello. I indane gas booked on 24/07/20 through indane app and had paid same time rs 634.5 under upi payment mode successfully....
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                           [email protected] on Aug 5, 2020
                          Sir,
                          I am shakuntala devi consumer of indane gas under ujjwala yojna scheme and consumer no is - [protected]. My distributor is dudhail indane gas that comes under shree om ganpati indane gas. I have to say that i had booked the gas cylinders on 02/07/2020 and once again on 04/08/2020 but i did not receive subsidy till now.
                          One more issue is which is related to our distributor that they never provide us receiving of gas booking at the time of booking and demands 18 to 50 rupees extra when we go to refill our gas cylinder.
                          So please resolve such issues.
                          Thanking for it.

                          Complaint Status


                          [Aug 05, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                             Navdeep Singh Bhullar on Aug 4, 2020
                            I, navdeep singh bhullar is complaining against kamir filling station, hakuwala, distt sri muktsar sahib, punjab that the manager refused to give diesel of 50000 (Fifty thousand after swaping my debit card in pump account. When i talk to the owner of the pump to give oil or money back he refused. They together did fraud with me and other people in our village. I have the bank statement of my money transaction in the pump account on 19th july 2021. I want inspection of the pump or to ceil the pump because they are to sell the fuel stock now at the pump and to close the pump. Pllz take quick action. My contact no. Is [protected].

                            Complaint Status


                            [Aug 04, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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