Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 41%
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12535
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Indian Oil Corporation [IOC] Customer Care

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1456
down
736


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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41%
Complaints
12535
Pending
0
Resolved
5125
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Indian Oil Corporation [IOC] Complaints & Reviews

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They don’t have diesel.!! the pump is situated at the main square of the town ..
the pump called MALVIYA FILLING STATION INDORE MP .. being asked for the help from the staff for nest station but they haven’t held and the staff is too uneducated and have no manners to talk to the girl or a women ..
Worst service
they were drunked
Jul 08, 2021

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    Diesel nahi ye pump par aur koi bhi thik se jawab nahi deta
    malviya filling station
    Jul 07, 2021

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      XP petrol not available at the MALVIYA FILLING STATION INDORE From last 4 days
      Horrible customer service..
      Staff...
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      My lpg id:[protected], distributor: veeresh gas agency - bangalore urban - 560094, consumer no.:3831, today i booked a cylinder online and payment was made through my credit card. The delivery man delivered the cylinder today and he has also collected cash of rs.837.50. As can be seen 2 paymetns, one through credit card and another by cash are made. Hence please take immediate action to refund the money of rs.837.50 made through credit card to my credit card payment bank:hsbc. For any clarification please cantact me on my mob:[protected]. Venkataswamy reddy
      Jul 07, 2021

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        Hari om ksk ioc distributer in agra road mauja kalwari area, first of all made me change lanes because he said he would not...
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        Sir in bidar city karnataka supplies 14.5 kg cylinders to hotels @ 1000 rupees by yours dealers and delevery boys kindly take action same complaint given to district Comossioner and DD food one copy given public tv kindly take action
        Jul 07, 2021

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          From Andhrapradesh, Srikakulam district. Herw is a Indian Oil Bunk. It was allocated recently under the heavy current lanes....
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          Want to change connection holder name (mother name ) to father name.Please tell me how to do that. No body responding in Toll free number. Waste of spending time in Toll free number.
          Jul 06, 2021

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          www.indane.co.in is not a valid url to access. please give us valid url to access online service
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            This petrol pump happens to be on my way to work, so I happened to stop there for fueling regularly.

            I once happened to stop there for checking the air pressure. They made me stand there for 20 mins in vain. And then said the person is out for some work and will take about an hour more.

            Never expected such poor service.
            Jul 06, 2021

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              I had visited your Indian oil petrol Pump run by Fort Motor equipment on Western expressway near Goregaon on 05/07/21 around 3:00 PM.

              I was driving a Elite i20 and when my turn came to fill, i was asked to move in a way that i couldnt see the meter running. I had already half tank full and asked the attendant to top up. With my tank capacity of 37 litres it should be around 17or 18 litres.

              But when the tank was filled in and bill came it was for INR 2872/-with rate of 105 it means 27 litres of fuel, this should not be the case it should be only around 1870. Clearly around INR 1000 was overcharged as i was in a rush to airport i couldnt check or raise issue there. Pls look into this matter as such fuel prices are high and this gives bad reputation to Indian oil.
              Jul 06, 2021

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                Again and again We people in Uran & mora, Navi Mumbai facing the problem of non availability of generator at tarkash petrol pump in Uran... because the only petrol pump in this area we are facing very difficult situation... I have already complain about this earlier this month but no action taken yet ...please take necessary action

                Regards
                Jul 06, 2021

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                  Dear Sir,

                  Today, I have bought petrol vide bill no. 632590-ORGNL form IOCL dealer named Auto Care Center,...
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                  Sir, i request to fill petrol of amount Rs 100, but zero not set from previous reading Rs 50.25 . he stops petrol filling at Rs 100.50 at 08:13 AM, machine no.11 from VIJAY NAGAR CHAURAHA, kanpur nagar (U.P.). I feel that i received petrol of amount only Rs 50.25 but they not agreed. they did not give receipt also.
                  so i am requesting to please look this case because it was second time with same petrol pump.
                  Jul 06, 2021

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                    This petrol pump is not giving my money back that is debited from online mode and they have also taken cash from me and now they are not giving my money back ... Name akmds filling station raibrailey road Lucknow
                    Jul 06, 2021

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                      While filling the petrol by net the patrolmen immediate start the switch even money not deducted .He is so in hurry do not...
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                      As per message it has been delivered on 30th june but we haven't received it.

                      Details

                      Your order...
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                      Naga distributor chengalpet delivery men asking to give me Rs.50 to 60 compulsory
                      Jul 05, 2021

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                        Sir, i had booked an LPG refill on 18th june 2021 and paid an amount of Rs861/- through online. I got a confirmation sms for...
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                        Today I filled up diesel from Rajender petro products, o.u.road., Vidyanagar, Hyderabad,
                        To my surprise my gauges didn't show any rise in fuel levels, and showed the same to concerned manager, he said my gauges were not working, I proceeded to my car dealer and got the gauges checked, and every thing is fine . I look forward to check the same with your petrol bunk.
                        Jul 05, 2021

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                          I visited at ur fuel station located at kumhari, bhilai, chhattisgarh where after a lot of request they are not providing me complaint book as no one is responding for air filling.
                          Jul 05, 2021

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