Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 9%
Submit a Complaint
9431
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1093
down
586


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
9%
Complaints
9431
Pending
0
Resolved
814
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — against cash memo

 chakra_sandeepin on Mar 2, 2019
Dear sir / madam,
Here i would like to bring to your notice that i had booked a refill on 7th feb 2019. My distributor had generated a cash memo with no [protected] on 27th feb. On 28 at around 10:30 pm i got a msg your cash memo stands cancelled without valid reason. I asked them they told this happens at the end of the month. Earlier amount was rs.700.99 and today i got my refill with a higher price of rs. 746. This is the second time. Kindly look over the matter. My consumer no is 32863
Regards sandeep...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — cancellation of transfer voucher

 रोहित कुमार पुत्रीवाल on Mar 2, 2019
Hello sir..

This is rohit kumar.

Sir recently i have transferred my lpg connection to bikaner from jammu.

But now i want my connection back in jammu.

So is it possible to do so.

And what is the procedure for this.

Kindly suggest me as soon as possible please.
My lpg connection no. Is cx27098728
And my tv no. Is [protected] dated 15 nov 18...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — gas subsidy not received for indane gas connection

 PandeyAbhay071 on Mar 2, 2019
Dear sir,
My lpg id is[protected] and cust. No. Is [protected] name abhay kumar.
I have been taken gas connection from indane kestopur kolkatta in jan 2019 for 2 cylinder.
I have not received subsidy in my linked icici bank account.
I have been contected the distributer multiple time, they told me that they could not do any thing in it.
I have also called multiple time on customer care toll free numbr nut no responce from them.
At last i have been called area officer but she told me that there is some issue with web site so she could not do any thing...
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — refill cylinder delivery

 ram asheesh on Feb 28, 2019
My gas connection no 31989 with sumita gas agency, kanpur. Gas booking date 17.02.2019 and cash memo no [protected] generated of amount 679.50 for booking no 511727. But refill cylinder still not delivered by the agency. Today i received a message (Time 7:47 p. M.) from indane is cash memo no [protected] generated against your refill no 511727 stands cancelled due to empty cylinder not available. Delivery may be reattempted shortly. But i must say that i have two cylinder with the connection and no body come with the refill cylinder in my house....
Complaint comments  Read comments Complaint category Utility Services

Indian Oil Corporation [IOC] — service denied by sri manju indane gas distributor belthangady

 9448477675 on Feb 28, 2019
I am the consumer of indane gas at sri manju indane gas distributor, belthangady, pin-574214 with s. V. No. 54643, consumer no. 23224194 with name sathyabhama.
I am the resident of venur, at about 17 kilimeters away from my gas distributor. Hence i faced lot of inconvinience in receiving my refills.
But recently there is new gas agency started at my village and hence i decided to transfer my gas connection from belthangady to venur.
Thus today[protected] morning at 10am i went to belthangady indane distributor office and requested for transfer. But for my surprice, they...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — to start lpg subsidy

 shrikanttelang on Feb 28, 2019
My subsidy was stopped in FY 2016-17 due annual taxable income exceeded Rs. 10 lakh. The income limit exceeded as a lump sum was paid due to retirement benefit. As I am retired from service since 31/8/2016 receiving pension only my taxable income is much below to hardly Rs.7 lakh. I submitted prescribed application form and PAN card photo copy to Ariana Gas Agency, Indore (M.P.) on 8/2/2019 to start subsidy but nobody is ensuring me whether subsidy started or not. Pl start subsidy payment. My particulars. Name: Shrikant Telang, PAN no AAOPT4234B, Consumer no S 59878 ID[protected]...
Complaint comments  Read comments Complaint category Other

Indane Gas Agency — gas delivery boy demanding money

 GouthamMami on Feb 28, 2019
I booked cylinder from indane gas, delivery boy is demanding extra money (50 rs) for delivering to the home.
I don't know the delivery boys are getting salary or not, they are begging every time for money.
Agency people are not taking any action on this issue.

I am looking for the solution on this situation.
This is happend me from keerthi indian gas, ou colony....
Complaint comments  Read comments Complaint category Gas Stations

Indane Gas — got lpg cylinder with less gas

 2006.manpreet on Feb 28, 2019
I am currently living in south delhi. Gas provider is mohanil gas service, hauz khas. I am constantly getting the less quantity of gas everytime. I have filed complaint many times but nobody is taking action. I am attaching a proof this time and it shows 27 kg in total with 15.8 kg cylinder weight. The weight was supposed to be 30 kg (15.8 + 14.2) and i am getting 3 kg less every month....
Complaint comments  Read comments Complaint category Government Organizations

Indian Oil Corporation [IOC] — I am complaining about india oil petrol bunk hosur - not filling the petrol as per paying

 Silambarasan Munilakshmaiah on Feb 28, 2019
Greetings,

As i am from hosur, yesterday night i have filled petrol in indian oil petrol bunk at hosur in bagalur road but they not filled the petrol as per paid amount.. This is not 1st time happening, regularly it's happening.. If i pay petrol 200 rupees, they filling only 500ml.
If i ask with them, they are not responding well & be having very harsh..

Is this the indian oil corporation limited services!

I need immediate action on these dealer, or
I will book case on court as per rules...

That dearler details
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — to start lpg subsidy

 shrikanttelang on Feb 28, 2019
I submitted application on 8/2/2019 & pan no card photocopy to gas dealer arihant gas agency, indore. But i am not given whether subsidy is started or not. My particulars: name: shrikant telang, pan no aaopt4234b, con no. S59878. Pl do the needful to start subsidy. This complaint is submitted to start lpg subsidy. I also submitted application in the past but no result. Pl advise me....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — issue with new connection

 Agr7 on Feb 28, 2019
I had applied for a new connection on feb 13, 2019 via n190211244448419691780. The distributor said he has not received the money in his account despite of giving him the transaction receipt sent by indane and the transaction id. I have raised two complaints with indane already viai ocl sr registration - sr no:1-[protected] and 1-[protected] for which there is no response yet. No one is able to assist or attend a query a customer faces. I want my money back asap....
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — insulting, harsh and rude behavior with a valuable customer of ioc

 ajithdas on Feb 27, 2019
I am a joint secretary to government of kerala. On 26.02.2019, evening around 5.40 pm i went to indian oil coporation petrol pump at pattom junction, thiruvananthapuram for filling diesel in my own vehicle. While i entering the pump i asked one employee of the pump who was in uniform and wearing id card, to hlep me for getting diesel and where i have to stop my vehicle. But i surprided his behaviour to me was very rude and insulting and he asked me to stop behind a car which was beakdown and its bonet was open. I understand that the employee of the pump does not like my question and asking him to...
Complaint comments  Read comments [6]Complaint category Products & Services

IOC — lpg subsidy

 Vijender Maan on Feb 26, 2019
Sir, i was getting subsidy in my previous sbi account, but when i linked my aadhar to new account the subsidy discontinue. Now i have mapped my aadhar[protected] in new sbi account [protected] with npci and lpg i'd[protected] of ioc. But stil i am not getting subsidy in my account. Gas agency and bank says it is automatically from npci....
Complaint comments  Read comments [1]Complaint category Banks

Indian Oil Corporation [IOC] — regarding refund of subsidy of indane gas booking

 vsad on Feb 26, 2019
I was residing at vellore and my consumer number was 18070. I shifted my family to bangalore recently and booked 2 gas cylinders with aashisu indane gas agency, rk/hegde nagar bengaluru 560077 under my new consumer number [protected]. The cyliders were delivered and upon checking my bank account with kotak mahindra bank, i find that only rs.382.30 has been credited under ref. No. Ecsicr-ioc ref. No.[protected]ab-sbi[protected]ab whereas the subsidy should have been for 2 cylinders. I request you to kindly look into this and credit the subsidy for the other cylinder also. I shall be grateful for...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — regard of cancellation of gas refill booking

 chetan1987 on Feb 26, 2019
I have a gas connection with neelkanth gas services, location uttam nagar, south west delhi. I am highly disappointed with their services as i booked my refill on 18th feb, 19 and yesterday on 24th of feb i got massage for cancellation without any reason and every times it is happening at last 3 month and yesterday i called to neelkanth gas services agency to know the reason of cancellation, so he didn't not provide any solution for it and the way of talking is very rude. I am highly disappointed with this so please have a look on this serious issue on priority and help me in this concern.
Complaint comments  Read comments [2]Complaint category Gas Stations

Indian Oil Corporation [IOC] — draw. ke bare me

 Sk10 on Feb 25, 2019
हिन्दुस्तान पेट्रोलियम, भारत पेट्रोलियम, इंडियन ऑयल

ये आपकी तीनो पट्रोल पम्प कंपनी गत दिनों राजस्थान में 10 हजार पट्रोल पम्पो के आवंटन की बिज्ञप्ति निकाली थी और ड्रा के माध्य्म से आवंटन किया जाना था पर कम्पनी वालो ने तीन ग्रुप...
Complaint comments  Read comments [1]Complaint category Other

Indian Oil Corporation [IOC] — the indian oil petrol doing business to fill the tyre air

 VEDANT SHREE RAJIV DIXIT on Feb 25, 2019
The petrol station located in Laggere Banglore not provide filling air for the coustomer they fill nitrogen gas and collect money, they insist on filling only nitrogen gas they do not have normal air filling mechain for the coustomer it is a big head ache pls organise normal air filling point, they have made one more tricky thing the air filling location is few yards away from the petrol station, this fellow will never be there and I think they have made it knowing for you, if any complaint recived they show that the air filling location is there and they escape from the service. Pls organise....
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation [IOC] — gas delivery guy

 Kind Manikandan on Feb 25, 2019
Cash memo no: [protected]. Gas was booked on feb 02, cash memo sent on feb 20. Still no delivery done! The deliver guy keep asking extra 50rs every month! The guys name thanush and chidambaram! Last month i warned those guys for getting extra money! Now they are refusing to deliver order! One of the worst customer care and delivery guy! I've written signature from the delivery guy who got extra money every month! I would like to raise a complaint to consumer court regarding this agencies!...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — overcharged for petrol; meter not reset at zero

 Shalu88 on Feb 24, 2019
On 22 february, at 6:12 pm, i went to the indian oil petrol bunk at phulwari sharif, patna, bihar and requested the staff to fill my scooty tank completely. The staff ignored my spot at the queue and served a customer behind me who needed petrol for ₹51 without offering me any explanation. He then went on to fill up my scooty tank, without ensuring the resetting of the zero. On pointing this out, the staff member vociferously refuted the complain, charged me ₹420 and refused to dispense the bill for the same. I request you to look into the issue immediately and ensure that such malpractice does...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation [IOC] — restart my lpg subsidy

 Azeem9340 on Feb 23, 2019
Deactivate give up subsidy
I am imrana w/o mohd naseem a consumer of indane gas. By mistake, i am wrongly clicked opt out of subsidy. I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.

Customer name imrana
Customer id r009340
My lpg id[protected]
Contact [protected]
Email [email protected]
Complaint comments  Read comments Complaint category Family & Relationships

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