Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 41%
Submit a Complaint
12550
COMPLAINTS
ADVERTISEMENT

Indian Oil Corporation [IOC] Customer Care

Website:
TwitterFacebookLinkedIn
Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1458
down
736


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
41%
Complaints
12550
Pending
0
Resolved
5126
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Indian Oil Corporation [IOC] Complaints & Reviews

Sort by:
XP petrol not available at the MALVIYA FILLING STATION INDORE From last 4 days
Horrible customer service..
Staff...
Helpful +1
1 other people found this complaint helpful
1 found this helpful

My lpg id:[protected], distributor: veeresh gas agency - bangalore urban - 560094, consumer no.:3831, today i booked a cylinder online and payment was made through my credit card. The delivery man delivered the cylinder today and he has also collected cash of rs.837.50. As can be seen 2 paymetns, one through credit card and another by cash are made. Hence please take immediate action to refund the money of rs.837.50 made through credit card to my credit card payment bank:hsbc. For any clarification please cantact me on my mob:[protected]. Venkataswamy reddy
Indian Oil Corporation [IOC] customer support has been
notified about the posted complaint.
Helpful
Be the first one to find this complaint helpful
Found this helpful?
Write a comment
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Submit
    Hari om ksk ioc distributer in agra road mauja kalwari area, first of all made me change lanes because he said he would not...
    +1 photos
    Helpful
    Be the first one to find this complaint helpful
    Found this helpful?

    Sir in bidar city karnataka supplies 14.5 kg cylinders to hotels @ 1000 rupees by yours dealers and delevery boys kindly take action same complaint given to district Comossioner and DD food one copy given public tv kindly take action
    Indian Oil Corporation [IOC] customer support has been
    notified about the posted complaint.
    Helpful
    Be the first one to find this complaint helpful
    Found this helpful?
    Write a comment
    Post your Comment
      I want to submit Complaint Positive Review Neutral Comment
      code
      Submit
      From Andhrapradesh, Srikakulam district. Herw is a Indian Oil Bunk. It was allocated recently under the heavy current lanes....
      +3 photos
      Helpful +3
      3 other people found this complaint helpful
      3 found this helpful

      Want to change connection holder name (mother name ) to father name.Please tell me how to do that. No body responding in Toll free number. Waste of spending time in Toll free number.
      Indian Oil Corporation [IOC] customer support has been
      notified about the posted complaint.
      www.indane.co.in is not a valid url to access. please give us valid url to access online service
      Helpful
      Be the first one to find this complaint helpful
      Found this helpful?
      1 Comment
      Post your Comment
        I want to submit Complaint Positive Review Neutral Comment
        code
        Submit

        This petrol pump happens to be on my way to work, so I happened to stop there for fueling regularly.

        I once happened to stop there for checking the air pressure. They made me stand there for 20 mins in vain. And then said the person is out for some work and will take about an hour more.

        Never expected such poor service.
        Indian Oil Corporation [IOC] customer support has been
        notified about the posted complaint.
        Helpful
        Be the first one to find this complaint helpful
        Found this helpful?
        Write a comment
        Post your Comment
          I want to submit Complaint Positive Review Neutral Comment
          code
          Submit

          I had visited your Indian oil petrol Pump run by Fort Motor equipment on Western expressway near Goregaon on 05/07/21 around 3:00 PM.

          I was driving a Elite i20 and when my turn came to fill, i was asked to move in a way that i couldnt see the meter running. I had already half tank full and asked the attendant to top up. With my tank capacity of 37 litres it should be around 17or 18 litres.

          But when the tank was filled in and bill came it was for INR 2872/-with rate of 105 it means 27 litres of fuel, this should not be the case it should be only around 1870. Clearly around INR 1000 was overcharged as i was in a rush to airport i couldnt check or raise issue there. Pls look into this matter as such fuel prices are high and this gives bad reputation to Indian oil.
          Indian Oil Corporation [IOC] customer support has been
          notified about the posted complaint.
          Helpful
          Be the first one to find this complaint helpful
          Found this helpful?
          Write a comment
          Post your Comment
            I want to submit Complaint Positive Review Neutral Comment
            code
            Submit

            Again and again We people in Uran & mora, Navi Mumbai facing the problem of non availability of generator at tarkash petrol pump in Uran... because the only petrol pump in this area we are facing very difficult situation... I have already complain about this earlier this month but no action taken yet ...please take necessary action

            Regards
            Indian Oil Corporation [IOC] customer support has been
            notified about the posted complaint.
            Helpful
            Be the first one to find this complaint helpful
            Found this helpful?
            Write a comment
            Post your Comment
              I want to submit Complaint Positive Review Neutral Comment
              code
              Submit
              Dear Sir,

              Today, I have bought petrol vide bill no. 632590-ORGNL form IOCL dealer named Auto Care Center,...
              Helpful
              Be the first one to find this complaint helpful
              Found this helpful?

              Sir, i request to fill petrol of amount Rs 100, but zero not set from previous reading Rs 50.25 . he stops petrol filling at Rs 100.50 at 08:13 AM, machine no.11 from VIJAY NAGAR CHAURAHA, kanpur nagar (U.P.). I feel that i received petrol of amount only Rs 50.25 but they not agreed. they did not give receipt also.
              so i am requesting to please look this case because it was second time with same petrol pump.
              Indian Oil Corporation [IOC] customer support has been
              notified about the posted complaint.
              Helpful
              Be the first one to find this complaint helpful
              Found this helpful?
              Write a comment
              Post your Comment
                I want to submit Complaint Positive Review Neutral Comment
                code
                Submit

                This petrol pump is not giving my money back that is debited from online mode and they have also taken cash from me and now they are not giving my money back ... Name akmds filling station raibrailey road Lucknow
                Indian Oil Corporation [IOC] customer support has been
                notified about the posted complaint.
                Helpful
                Be the first one to find this complaint helpful
                Found this helpful?
                Write a comment
                Post your Comment
                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  Submit
                  While filling the petrol by net the patrolmen immediate start the switch even money not deducted .He is so in hurry do not...
                  Helpful
                  Be the first one to find this complaint helpful
                  Found this helpful?
                  As per message it has been delivered on 30th june but we haven't received it.

                  Details

                  Your order...
                  Helpful
                  Be the first one to find this complaint helpful
                  Found this helpful?

                  Naga distributor chengalpet delivery men asking to give me Rs.50 to 60 compulsory
                  Indian Oil Corporation [IOC] customer support has been
                  notified about the posted complaint.
                  Helpful
                  Be the first one to find this complaint helpful
                  Found this helpful?
                  Write a comment
                  Post your Comment
                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    Submit
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Indian Oil Corporation [IOC] — LPG refill not delivered even after online payment

                    Sir, i had booked an LPG refill on 18th june 2021 and paid an amount of Rs861/- through online. I got a confirmation sms for...
                    +1 photos
                    Helpful
                    Be the first one to find this complaint helpful
                    Found this helpful?

                    Today I filled up diesel from Rajender petro products, o.u.road., Vidyanagar, Hyderabad,
                    To my surprise my gauges didn't show any rise in fuel levels, and showed the same to concerned manager, he said my gauges were not working, I proceeded to my car dealer and got the gauges checked, and every thing is fine . I look forward to check the same with your petrol bunk.
                    Indian Oil Corporation [IOC] customer support has been
                    notified about the posted complaint.
                    Helpful
                    Be the first one to find this complaint helpful
                    Found this helpful?
                    Write a comment
                    Post your Comment
                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      Submit
                      Report
                      Copy

                      I visited at ur fuel station located at kumhari, bhilai, chhattisgarh where after a lot of request they are not providing me complaint book as no one is responding for air filling.
                      Indian Oil Corporation [IOC] customer support has been
                      notified about the posted complaint.
                      Helpful
                      Be the first one to find this complaint helpful
                      Found this helpful?
                      Write a comment
                      Post your Comment
                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        Submit

                        I buy deisel from petrol pump wusan unfortunately i used my debit card the amount 1500 was deducted from my account but the manager tell me there is no amount deducted since i also pay 1500 to petrol pump the amount was deducted from my account was not refunded plzz kindly refund my amount.
                        Indian Oil Corporation [IOC] customer support has been
                        notified about the posted complaint.
                        Helpful
                        Be the first one to find this complaint helpful
                        Found this helpful?
                        Write a comment
                        Post your Comment
                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          Submit
                          Diesel of Rs 2859.11 was purchased by me on Dated[protected] from New Kondly Mayur Vihar Phase 3, Delhi outlet, but extra...
                          +1 photos
                          Helpful
                          Be the first one to find this complaint helpful
                          Found this helpful?
                          ADVERTISEMENT