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Indian Oil Corporation [IOC]
Indian Oil Corporation Ltd
Customer satisfaction rating: 50%
Submit a Complaint
10084
COMPLAINTS
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Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1365
down
692


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
50%
Complaints
10084
Pending
0
Resolved
5078
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — Lpg not received from last 2 month.

 OwsumRaj on Aug 3, 2020
Sir with due respect i want to inform that, i am a user of indane lpg. From last 2 month i am not receiving lpg home delivery,...
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Indian Oil Corporation [IOC] — Not showing zero before starting refueller

 ziki on Aug 3, 2020
Today morning i did refuelling in my vehicle of rs. 1, 401. The boy (Refueller) did not show me the zero at the meter before...
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 Raghavendra Gowd N on Aug 3, 2020
Location - habsiguda petrol bunk, hyderabad, telangana.
For ap22ab5077 bike i. E on 03.08.2020 at around 09:20 hrs requested to issue rs.340/- petrol into my bike. The agency has issued less petrol and did not verify me when asked to check the quantity.

The quantity issued is very less and manipulation is done in issuing. The agency is not verifying the quantity on my request.

Complaint Status


[Aug 03, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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     respawning NOOB on Aug 2, 2020
    Employees at the gas station are very irresponsible and show a very unethical behaviour. If they are asked or questioned for this then they behave really rudely. Also, in response to such situations, the owner of the gas station himself supports the employees and is really ignorant towards the problem.

    Complaint Status


    [Aug 02, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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      Indian Oil Corporation [IOC] — Jodhpur basani petrol pump

       nirmal_bissa on Aug 2, 2020
      Rs.1, 000.00 spent on your SBI Card ending with 3675 at DHARAMPAL SINGH on 02/08/20. If this trxn. wasn't done by you, click...
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       [email protected] on Aug 1, 2020
      I am visit your indian oil pump 9:00 baj ke 30 minut 31 july 2020 and all staff me mis behaviour and area manager and owner and me meeting tuesday i am waiting for your reply
      My second complaint
      And address silvercity opposite new indian oil pump
      M. No-[protected]
      Thanks

      Complaint Status


      [Aug 01, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      9:45pm 31/07/2020

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         [email protected] on Aug 1, 2020
        All step miss behaviour 31 july timing 9 baj ke 45 minutes in silver city opposite new indian oil pump immediately licence cancelled and all staff action and area manager and owner indian oil pump and meeting arrange and tuesday
        I am wating
        M no-[protected]
        Thanx

        Complaint Status


        [Aug 01, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        All staff attitude and immediately action I am waiting Tuesday and owner Indian oil pump Silver City opposite new Indian oil pump Very very bad service in internal pump

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           Ããsïf Äñsârî on Aug 1, 2020
          Sir,
          Here in bhilwara a petrol pump of indian oil corp.in saganeri gate, bhilwara where the filling person can't fill the accurate amount of petrol so kindly take a strict action againt that indian oil petrol pump
          Regard

          Complaint Status


          [Aug 01, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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            Indian Oil Corporation [IOC] — Delivering patrol without mask & without hand gloves avoid covid-19 instructions.

             SPARTANS GAMING on Aug 1, 2020
            Respected sir,
            i want to complaint against indian oil fuel station on National Highway-6 near balbir dhaba telebandha,...
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             [email protected] on Jul 31, 2020
            Cure all staff 9:00 baj ke 30 minutes immediately second complaint and immediately result cancelled for indian oil pump silver city ke opposite india pump and area manager and indian oil pump manager is contact me and meeting arrange and tuesday very bad service and internal pump service oil very very very bad service in indian oil pump immediately licence cancelled

            Complaint Status


            [Jul 31, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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               vikas1900 on Jul 31, 2020
              Today in the morning at 11 o'clock visit the indian oil petrol pump channi himmat jammu for filling oil in my bike, i am waiting for 15 min for my turn and when my turn come and ask him why you people lookm here and there instead of filling the oil in my bike, but he said dalna ha tho dalwo nahi tho aga jayoo. Is this type of language was used with the people...
              Please take strict action against the petrol pump and staff

              Complaint Status


              [Jul 31, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                Indian Oil Corporation [IOC] — Received delivery messages without delivery of gas cylinder [Resolved]

                 Gautam Singh11 on Jul 30, 2020
                I booked cylinder in morning on 30th July, and made payment so that the cylinder can be delivered on time but same did not...
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                 NIKHIL DESSAI on Jul 30, 2020
                Plz remove the staf above age 60 there is a person called Narendra salunke and very aggressive scolding people so we the people going to complaint

                Complaint Status


                [Jul 30, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                   Fijaz on Jul 30, 2020
                  I was there at your pump indaian oil corporation located at Nhangattiri (opposite thrithala road)today at 7.25am, i was asked to fill petrol in my bike for 110Rs and i have given 510 Rs, sales man told in a rash manner it is difficult to give petrol as i have no exact change and he ran away for some other business.he haven't even asked whether i have card to swipe, this i my first worst experience, hope you will take necessary action As soon as possible

                  Complaint Status


                  [Jul 30, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                     vijay mittu on Jul 29, 2020
                    Hi i have paid online payment through upi of rs.645.50, due to some technical error it got timed out but my payment is processed.
                    Could you please check and refund.


                    paid online payment for gas refill
                    paid online payment for gas refill
                    paid online payment for gas refill

                    Complaint Status


                    [Jul 29, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                       Ishwarlal Choudhary on Jul 29, 2020
                      I have petrol and cng fitted car and it's new model. It is clearly mentioned on the tank that its petrol car but even though without asking me fill up diesel.

                      Location=dharawad, alanavar taluka, karnataka...
                      Petrol pump name: anand service center
                      Date: 28/07/2020
                      Contact me =[protected]
                      Country=india


                      Complaint Status


                      [Jul 29, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Updated by Ishwarlal Choudhary Jul 29, 2020
                      Same as mentioned above

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                         Enamul Islam on Jul 29, 2020
                        Sales man in petrol pump located at the area of manigram, sagardighi always use abusive language and they are very rude in manner. Always face such slang every time i go to buy petrol from there. Particularly today at the evening i condemned their behavior and they started altercation with abusive language.

                        Complaint Status


                        [Jul 29, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                           Priyatham Yadav Katikareddy on Jul 28, 2020
                          Respected sir,

                          I used to fill in chandraguptha filling station keshavapantam, karimnagar, telangana

                          The quality of petrol is bad & the quantity of petrol also may vary from actual

                          Kindly vist the bunk & check all precautionary messures

                          Complaint Status


                          [Jul 28, 2020] Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

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                            Indian Oil Corporation [IOC] — Dbc not release

                             savitrimourya25 on Jul 28, 2020
                            Dear.
                            Sir/Madam
                            My con.no -[protected] ...agency name is sheel gas service .i apply a online 2nd cylinder.....
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                            Indian Oil Corporation [IOC] — non receipt of subsidy under dbtl scheme on my lpg gas refill cylinder for which i have already made the full payment

                             inbakaya on Jul 28, 2020
                            Sub: my indane lpg connection standing in my name, paulraj a, with consumer no/ id :13843/[protected]
                            I have...
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