Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:

www.iocl.com

Address

SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:

1800 233 3555

1152

601

Phone:

+91 99 1155 4411

990

554

+91 98 4882 4365

290

172

+91 81 2402 4365

141

+91 80 2223 7325

121

+91 80 2213 0421

146

104

103

104

122

Additional info

Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)
View More Information...

Submit a Complaint

Customer satisfaction rating

View Statistics

Complaints

9408

Pending

Resolved

822

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (782)

excess amount charged

online paid for cylinder but amount taken by delivery boy.

petrol theft complaint

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Indian Oil Corporation [IOC] Customer Care related pictures (782)

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] — not supporting customer properly
Mo MontuPatel111 on Apr 26, 2019

Dear sir, Hope you are well, I would like to draw attention toward bad behavior with customer. I visited below named petrol pump which is located in ahmedabad, gujarat. Indian oil petrol pump rajani automobiles kankaria Staff refuse to accept paytm and any debit or visa card around 9:45pm. Online and government give the permission till 11:00pm. I dont know why they not accept digital payment. As our honorable prime minister try to do digitization and we people not support him in this process its really bad sign for us.
Read comments	Other

Indian Oil Corporation [IOC] — online payment failed, & refund not processing
Si since.create on Apr 25, 2019

Hello, On 21 april, i placed refill request though phone and i got link for making payment online but after making payment transaction got failed and amount is deducted from my debit card with invalid error I have already contact distributor and he says i have not received payment you will have to contact indane support Then i contact indane support where you have a robot sitting and replaying everyone same "please produce payment receipt to the distributor for early resolution." ask him payment is failed how i will get payment receipt (Service request...
Read comments	Other

Indian Oil Corporation [IOC] — amount deducted but gas cylinder was not booked [Resolved]
Pr Prasannaja on Apr 24, 2019

Hi, I booked gas on 22 apr 2018 through indane online gas booking service on www.indane.co.in. i made the payment in advance through netbanking. The amount is deducted from my account but gas cylinder was not booked. Raised a complaint on the portal but no response from them yet. Consumer no. [protected] Bank transaction reference number is:[protected]Hdfc) My distributor: sardhana enterprises, bangalore Distributor phone: [protected]/91/92/93 Thanks, Prasanna...
Read comments [1]	Gas Stations

Indian Oil Corporation [IOC] — overcharging and playing frauds with customer
Sk skchakarvarti on Apr 24, 2019

I am professor dr s. K. Chakarvarti, resident of faridabad. Today the 24th april 2019 at 11:20:49 am, i went to indian oil petrol pump auto care sector 12, sitec2 faridabad to get filed my car. I requested for 13 litres of petrol but the operator filled only 3 litres. I asked why so? In response he told that he heard 3 litres. I said then make it 13 after bringing back to 0 reading but he continued with 3 reading and stopped at 10. When i objected to this he tried to be fool me saying that already 3 lit has been supplied. I shouted and scolded him for this sort of fraud and then he...
Read comments [3]	Gas Stations

Indian Oil Corporation [IOC] — money debited but booking not done
So Sourabh Chatterjee on Apr 24, 2019

Dear sir I tried to book gas on 21.4.19 from indane website. But transaction failed due to website error and amount of rs.725.00 debited from my debit card and gas booking not done. Distributor says booking not done. Not received any booking confirmation. Pls resolve this issue and refund the amount back to my account. I want the amount of rs.725 back. Lpg id 3 [protected] Consumer status active Consumer no 01042 Consumer name d. D. Chatterjee. Transaction details as received by sms from sbi :_ Sbidrcard...
Read comments [1]	Other

Indian Oil Corporation [IOC] — deactivate give up subsidy
Ra Ragib Mehboob Sadiol on Apr 24, 2019

Dear sir Due to wrong click on "give up subsity" it Has been activated. Pleas give me back Subsity and kindly de-activate as soon as posible. And for this act of your kindness i shall remain ever greatfull and oblige. Thanking you Ragib mehboob sadiol ([protected]) My l. P. G cons no -"cx2627808" raisa Indane service (271953), s. F. Road berenga, dist - cachar, state-assam....
Read comments [1]	Other

Indian Oil Corporation [IOC] — payment to iocl credited but refill booking failed
Vl VLsrivastava on Apr 23, 2019

Refill booked online for indane refill got failed but on the other hand Rs 714.67 debited from my sbi a/c to IOCL on 21/4/2019 vide Ref No.[protected] ... my indane customer id is[protected] and consumer no. Is CX 21570833 with Cauvery Indane Agency, Bangalore. I want my refill should be booked with the payment amount that has already been debited to IOCLon 21/4/2019 from my account. Kindly give me present status in this regard on my registered mobile by SMS to my registered mobile which is [protected]. I must let you know that i talked to cauvery indane agency, on 22/4/2019 on mobile here...
Read comments	Gas Stations

Indane — money deducted from the upi app but the payment not received by indane
In indranil74 on Apr 23, 2019

I was trying to make an online payment fro booking an indane gas cylinder. I made a payment of rs. 706.50 through the bhim upi app. The money got deducted from my bank account but i have not received any confirmation from indane and most likely i will have to pay them again while receiving the cylinder. I tried to lodge a complaint with indane with no avail. I want my money back. Thanks....
Read comments	Other

Indian Oil Corporation [IOC] — refill not delivered
Su Subash Kanta Das on Apr 23, 2019

Complaint category Sri ambiram indane gas agency — gas cylinder not deliver. Writing with frustration, i booked for refill on 07th april 2019 and got a booking confirmation message stated like will be deliver within 3-5 days. But when i check to the office on 10th day, the checked and said it will be deliver within 2 days but it not delivered. I tried to contact with office landline, there is no response even they cancelled my refill. My cylinder got empty and again tried to reach out to the office and asked the status they said the bill was sent out.. They given...
Read comments [4]	Gas Stations

Indian Oil Corporation [IOC] — indane.co.in amount deducted but gas cylinder was not booked
Vi Vinit_48 on Apr 22, 2019

I had tried to booked online my indane lpg cylinder on 21 april 2019 During this process rs. 806 amount was debited from my bank account but gas booking was not made. Indane.co.in portal deducted amount of rs 806 after entering otp after that i got message "cannot connect server" and gas booking failed. It has been more than 24 hours but neither have i received the refund nor i see any process initiated by hpgas to refund the same. Kindly help me to sort it out this, its been pending more than a week time. Name: kapil deo paswan Consumer no: kb 1537
Read comments [1]	Online Shopping

Indian Oil Corporation [IOC] — change of phone number-requested.
Va vadivel Parasuram on Apr 22, 2019

I am a customer of indan gas and my agency is ajay agency, cmc coony backside, sathuvachari, velore-632009. My consumer no. Is [protected] in the name of mrs. Sasikala m, i would like to change the phone number for booking fo the indan gas from [protected] to [protected]. I would like to request you to kindly enter my new number for booking of indan gas [protected] in future....
Read comments	Gas Stations

Indian Oil Corporation [IOC] — unable to book indane gas online in april 2019
Re Reji1967 on Apr 20, 2019

I use to book my gas cylinder online my aged mother who is not aware of the booking formalities. Now i am not able to book online as the site is not allowing, please support urgently. If this issue persists its very difficult for me to support my aged mother at home. Kindly do the needful to resolve this matter urgently and allow the online booking of the indane gas....
Read comments	Utility Services

Indian Oil Corporation [IOC] — indane gas services
Ra rajkumarp4005 on Apr 19, 2019

We are having a gas cylinder connection in mahitha indane services suryapet. Customer no - 1358. We are facing a regular issue o[censored]nauthorized charges regarding delivery of cylinder. Every month we are paying extra amount for cylinder delivery. Actual bill for cylinder is rs 783, but they are demanding rs 30 to 40 extra, we are paying 820 rs every month for cylinder. Approximately we are paying more than rs 500 extra in a year. I request you to kindly take a serious action regarding this issue. We already told to distributor, but they were not responding properly. I hope you will take an serious...
Read comments	Unauthorized charges

Indian Oil Corporation [IOC] — money debited refill did not booked
As as88425 on Apr 19, 2019

Dear sir, I booked refill on 19/04/2019 11:52 pm through indane online gas booking service on www.indane.co.in. i tried to do the pre-payment in advance through upi. Amount deducted from my account but transaction was not displayed in history and didn't received any request for refilling the cylinder, it was for the amount rs. 711.50/-. Consumer no. [protected] Name - abhay singh...
Read comments	Gas Stations

Indian Oil Corporation [IOC] — lpg service not properly handled by prasanna indane agency gondia
Sa Sagar Sardar on Apr 18, 2019

I booked lpg online but prasanna indane agency gondia do not provide cylinder in time, this is regularly happen with all people. I always book my lpg gas but agency is not look after the customer attention, every time i appear at agency office to look after the matter, pls do the needful. Distributor code no.. 259460 Phone number[protected]/235256/236257.. My consumer no is - [protected]...
Read comments	Other

Indian Oil Corporation [IOC] — payment done but cylinder not booked at iocl website
En Entertain with Ashis on Apr 17, 2019

Today I made a payment of rupees 760 at IOCL website for booking my LPG cylinder after doing payment the money has been debited from my bank account but the cylinder has not been booked so today I am very disappointed I am providing necessary details share so please do something as I can get my refund amount in the same bank account as soon as possible...
Read comments	Gas Stations

Indane Gas — delivery delayed of refill
Ud Uday W Yenurkar on Apr 17, 2019

Sir, pichale sat aath mahino se mujhe refil supply deri se mil rahi hai har baar shikayat karni pad rahi hai uske bagair cylinder nahi mil raha hai pehale 2 se 3 din mein cylinder aa jata tha par ab to pata nahi kya dikkat hai mera id cx23044282 yadu indane agency sahibabad mein hai 8 april ko cylinder book kiya tha jo aaj tak nahi mila hai kuch ki...
Read comments [1]	Other

Indian Oil Corporation [IOC] — late in delivering after booking also
Ve Venkaiah Jlcivics on Apr 15, 2019

Consumer number:[protected] Booking date[protected] Booking number [protected] These are the details of our booking. Still the indane gas from our locality did not deliver the gas. We approached the agency and told the issue still they didn't respond. I hope we will receive it soon and i think necessary actions must be taken on the so called indu sekhara gas agency in our locality. Kindly requesting the delivery immediately....
Read comments [1]	Gas Stations

Indian Oil Corporation [IOC] — non-credit of indane gas subsidy
Sr SRIDHARAN AYYANGAR on Apr 15, 2019

I, g. Sridharan with customer no, 61033/lpgid:[protected] has not been credited with eligible lpg subsidy in my bank account on cash memo no./bill no.[protected] dated:[protected] of south madras gas agency, 25, thiruvenkadam street, chennai-600028 (Id code 1094) on ivrs booking no.[protected]. My several enquiries with south madras gas agency has evoked no response. Kindly look into the matter and expedite credit of my eligible subsidy amount on the captioned supply to my bank account linked to my lpg account...
Read comments [2]	Products & Services

Indane — badshahpur indane gurgaon -
Pr Pranay Goswami on Apr 15, 2019

I took 5 commercial cylinders in the month of february, person name was sushil - [protected] who took the money and came to deliver the cylinders, after 15 days of taking the delivery i called him to take back the empty cylinders and till the time person is making excuses like its holi, i am busy, i will get this done by tomorrow kind of stuff. Till today cylinders are with me and my money is stuck with the person. I visited the centre once (5 days back) that day also he said that he will get it done by 11th. I am expecting a quick response on this with suitable action against the person. You can...
Read comments [4]	Government Organizations