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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 163

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Y
yogesh sunil
from Delhi, Delhi
Apr 24, 2018
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Address: New Delhi, Delhi

Cash memo no is [protected] booking no 39791 ref no 585809 my self yogesh i am member of indian gas from delhi branch of nangloi i have book the cylender for 21st april 2018 for online but i dont have recevd cylender till know and but from your side cylender has been deliverd and confirm the mobile msg from your side so i request to you plz accept my request and give the action on my compland thanking you.
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    singhjkkumar
    from Mumbai, Maharashtra
    Apr 23, 2018
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    Address: Dhanbad, Jharkhand, 828121

    I am from dhanbad, jharkhand, i want to complain against indane gas service, my consumer number - [protected], name - jitendra kumar singh, i have a complain that on date 19/04/2018, i got a cylinder (Booking no. 903174 & cash memo no. [protected]) which is less in weight and this is happen again and again so kindly request to take action for this fraud.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Indane gas Delivery guy is charging Rs 25 per cylinder over and above the cash memo amount. I was not even given the printed delivery challan despite asking for the same.

    Consumer No: [protected]
    Date of incident : 19th April (happens every month though)
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      I J Katiyar
      from Bhubaneshwar, Odisha
      Apr 23, 2018
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      Address: 221004

      Today at about 6:10, i went to ioc petrol filling staion situated near the gate of dlw, varanasi to fillup petrol in my car. Front right side machine was open. I took petrol for rs. 1000/- the delivery boy showed me zero in the machine. I saw it was zero at starting. But within 2-3 seconds meter was showing rs. 235/-. I am sure that some malpractice is going on.in the petrol pump.

      In public interest, i request for investigation.

      Indra jeet katiyar
      Dy. Cmm/dlw
      Varanasi
      Mob. [protected]
      Date - 23/04/2018
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        S
        Shefali Das
        from Mangaldai, Assam
        Apr 22, 2018
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        Address: 788710

        With due respect i sri nitai das vide consumer no - cx13024721 booked a refill vide booking no -295318 on 09/03/2018 at m/s das gas concern, karimganj district, assam. It had already passed more than one month whereas the concerned agency does not delever my booked refill till today.
        So, i earnestly request you kindly to take necessary action at your earliest and thus oblige.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          S
          seema010786
          from Gurgaon, Haryana
          Apr 22, 2018
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          Address: Dehradun, Uttarakhand, 248001

          Deactivate my give up subsidy i am seema tamta as a consumer of indane gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. Pls inform further what can i do to cancel the give up subsidy.
          Consumer name : seema tamta
          Consumer no. [protected]
          Lpg id:[protected]
          Email : [protected]@gmail.com
          Consumer type: domestic
          Distributor: uttaranchal gas service, 167/1. Race course near police line dehradun
          Uttarakhand
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            M
            Mallsv
            from Allahabad, Uttar Pradesh
            Apr 21, 2018
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            Address: Unnao, Uttar Pradesh, 209801

            लखनऊ कानपुर हाईवे पे अजगैन के पास बने कंपानी आउटलेट पे मैं हमेशा ही तेल लेता हूं । पर 10 अप्रैल 2018 को मैने 1100 का डीजल लिया जिसमे 500 की 2 नोट ओर 2 रुपये के 50 सिक्के दिया जो कि पंप के कर्मचारियों और पंप के मैनेजर ने लेने से इन्कार कर दिया कि ये सिक्के वो नही ले सकते ये नही चलते है यहाँ। जिसका वीडियो फुटेज भी मेरे पास है मैन कंपलेंट बुक पे भी शिकायत लिखी पर कोई कार्यवाही नही की गई है। भारतीय मुद्रा है जो कि चलन मैं है जिसे लेने से इनकार नही किया जा सकता है रिज़र्व बैंक की साफ गाइड लाइन है कि यदि कोई भी व्यक्ति या संस्था भारतीय मुद्रा लेने से इनकार करता है तो राष्ट्र द्रोह की कार्यवाही की जाएगी। आशा करता हु आप इस मामले को संज्ञान मैं लेते हुए उचित कार्यवाही करेंगे।
            शशांक विक्रम मल्ल
            सिविल लाइन्स उन्नाव
            [protected]
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              D
              Devendra Indane
              from Raipur, Chhattisgarh
              Apr 20, 2018
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              Address: 495004

              I have registered complain many time with indane gas, so far nothing has been resolved.in reply they simply provide one contact number of mr prateek agarwal who never lift the call. I contacted toll free number they simply says that we can not help you with this and you have to lodge complain online. I am being helpless with this and not knowing where to escalate this issue.
              +1 photos
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              12 days goes out. But i can not get my deliver..
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                V
                Venkat Subramaniam
                from Chennai, Tamil Nadu
                Apr 19, 2018
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                Address: 600020

                I have filled petrol for rs. 100. The fuelling basted never show 0 and the meter read rs. 28instantly and for 1.3litres it run for 28km whereas the usual mileage is 52 km and the worst is 40km where ever i fill in chennai. I pray god that the petrol pump should burn with the filler at a time when the insurance is not renewed and all the indian oil pumps shall burn.
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Apr 19, 2018
                Updated by Venkat Subramaniam
                I have filled petrol for Rs. 100.The fuelling ### never shows 0 and the meter read Rs. 28instantly and for 1.3litres it run for 28km whereas the usual mileage is 52 km and the worst is 40km where ever I fill in Chennai. I pray God that the petrol pump should burn with the filler at a time when the insurance is not renewed and all the Indian oil pumps shall burn.
                Apr 19, 2018
                Updated by Venkat Subramaniam
                I have filled petrol for Rs. 100 in coco indira Nagar today o 19th April 2018.The fuelling ### never shows 0 and the meter read Rs. 28 instantly and for 1.3litres my two wheeler ran for 28km whereas the usual mileage is 52 km and the worst is 40km where ever I fill in Chennai. I pray God that the coco petrol pump, indra agar should burn with the filler at a time when the insurance is not renewed and all the Indian oil pumps shall burn and should go as dust along with their offices.
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                  C
                  Chidambaram Swaminathan
                  from Chennai, Tamil Nadu
                  Apr 18, 2018
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                  Address: Chennai, Tamil Nadu, 600061

                  I am swaminathan customer of ioc for the past 29 years.
                  Cust no.[protected]..
                  Lpg id.[protected]
                  My local connection no.. Je44778..
                  Gas agency.. Prathana gas agency..

                  I rec'd sms on 11/04/2018 intimating "cash bill prepared on 11/04/2018 and the
                  Cylinder will be delivered in 2/3 days."
                  But till date and time of 18/04/2018 the refill is not supplied to me.. This is a constant problem with the agency..

                  I shall like to know the turnaround time (Tat) between the cash memo prepared and the concerned refill delivery to the consumer...
                  With thanks and regards..
                  C. Swaminathan...
                  [protected]..
                  Nanganallur..
                  Chennai..600061..
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    N
                    nitinkhera
                    Apr 18, 2018
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                    Address: Yamuna Nagar, Haryana, 135001

                    My LPG id is[protected] and customer id is 18299 distributor name M/s Kaveri gas Enterprises Yamunanagar Haryana. We connect our new cylinde15 days ago. which was delivered on 15/01/2018. Yesterday there was a leakage in that cylinder. We disconnected that cylinder and when we check last night, there was a huge pressure coming out of that white lid.. i am continuously trying to connect to the leakage complaint helpline but could connect due to the the helpline no. 1906, [protected] are not working. if these emergency numbers do not support during the emergency so why company claims that they are providing emergency services. after so many attempts to contact leakage complaint helpline. we contacted a staff who was working with the distributor. he checked the cylinder and changed the rubber again. my cylinder got empty during this time. 3 month ago the same problem happened and I complained about the problem on 1906 the distributor worker came and checked the cylinder he changed some rubber washer and told me not complain on 1906 or any other emergency numbers.when the same incident happened I was checking another refill cylinder which I had ordered on 9 April 2018 and got my refill on 12/04/2018. i doubt that the distributor is tempering the seal and stealing the gas from refills before delivering to the customers. the seal was tempered not properly broken because the customer has rights to refuse the delivery if seal is broken. it was just tempered from the pin of the white lid which holds the seal and the thread was cut so that the cap of a cylinder can easily be lifted for stealing the gas.I am posting some of the pictures of my spare refill cylinder kindly take a note
                    +4 photos
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      R
                      rast60
                      from Lucknow, Uttar Pradesh
                      Apr 17, 2018
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                      Regular customer of ioc, for petrol, solicited to purchase to purchse ioc's

                      Xtrarewards card no.[protected] by ioc's. Ssr filling station at jankipuram,

                      Lucknow, the card is yet to be activated and pin not received despite passing

                      Of considerable time. The outlet got my phone no. And signature on an

                      Application form. My email is [protected]@gmail.com.
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Apr 17, 2018
                      Updated by rast60
                      Pnr no.[protected]

                      Train cancelled by railway authorities, on 9th december, first they have

                      Deducted rs.45/ without no fault on our part, therefore refund of 745/- is yet

                      To be credited. They asked for bank statement. The same was provided to them

                      Nearly 2 moths ago, however, rather than scrutinizing/ acknowledging the

                      Statement, their executvej are again & again asking for bank statement, which is

                      Very much with them. More than 4 months have passed. But money is yet to be

                      Refunded.
                      Apr 18, 2018
                      Updated by rast60
                      Consumer no. Cx8432461
                      Name s. K. Rastogi


                      Lpg subsidy for order no.[protected], [protected], [protected] & [protected]

                      Not credited, in my linked bank account. Orders have been duly delivered we have received no intimatiom from

                      Indane. Have income of less than 10.00 lacs, presently.in this respect, my interaction with ioc have elicited no response.
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                        S
                        selvinaresh
                        from Chennai, Tamil Nadu
                        Apr 17, 2018
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                        Address: Tiruvallur, Tamil Nadu, 600062

                        Am naresh kumar residing near ambattur getting domestic gas cylinder in indane gas agency. Our consumer number is cx3984705. While booking cylinder through online, somehow my account has been added to subsidy. So for the past 3 months after booking the cylinder we are getting the delivery only after 30 - 40 days of time. While inquiring about this the agency only we came to know our connection is in subsidy. We dont know how to cancel the subsidy. I kindly request you to cancel our subsidy.
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Subsidy amount on domestic gas cylinder is not being received.
                        Consumer number[protected][protected])
                        Consummer Name: Manoj Kumar Jaiswal
                        Gas Agency: Maa Ishaani Indane Gas Sewa
                        Address : Shop 1, Ring Market, Rajpura, Bhadohi, Uttar Pradesh
                        Pin code 221401
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                          S
                          Saini kamal
                          Apr 17, 2018
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                          Address: 249407
                          Website: .

                          My consumer id is 10302 haridwar uttrakhand address of gali no. A1 subash nagar jwalapur haridwar uttrakhand 249407. Kamal raj i had a complain against nedus distribution siddhi vinayak gas agency actually they are not provide home delivery booking cancled agian and again when i complain against that they using slangs and they have audosity to say u wont get any gas from their end further,
                          So kindly go through that complain and get action
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          I had forgotten my pin number of my xtrarewards card
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                            R
                            rony saha
                            from Siliguri, West Bengal
                            Apr 16, 2018
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                            Address: Nadia, West Bengal, 741250

                            I am the last 21 year customer of indian oil but now a day we afrid that last four month deliverd the 3 gas cylinder 3 are leakage is it possible that 3 cylinder found leakage.
                            My devastation is gradually being lost.
                            Kindly look into the matter and please check evey cylinder before delivery. Kindly do the need full. Now 1 days past cylinder deliverd which was leakage.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            I was unable to login in indane.co.in, i reset may password. and webpage shows, reset password link sent to my email id.
                            but mail not come.
                            mail id is shamshad.[protected]@hotmail.com
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                              A
                              amarl
                              from Pune, Maharashtra
                              Apr 16, 2018
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                              Address: Pune, Maharashtra, 411036

                              I have taken new gas connection with all installation set up on indane gas. The person seating on counter has told me you need to take setup by yourself (Burner+gaspipe+regulator+stand) so anyhow i manage to take this to my home except burner, because she has not given burner as i dont have cylinder and asked me to take that in the evening time.
                              For delivering gas cylinder, the supplier person took me extra 60 rs which is totally unfair.
                              When i go to the agency for collecting burner, she told you will not allow the burner to take with me and asked to call the person who has delivered cylinder. I called cylinder delivery boy, first he was denied to do this further he was not taking my call. Somehow after trying 10 times approx he picked and said he will deliver but taking extra charges or i have to come at a point that he will tell.
                              This is very unprofessional. Please do something on it
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              I have need of gas so please provide me instantly.its emergency...
                              amarl's [Complaint's author] reply, Apr 17, 2018
                              If you want to buy new connection then you need only two things
                              1. Adhar card
                              2. address proof (light bill/agreement copy/letter by owner).
                              Go to any agency near by you, they will provide you connection.

                              Note : Don't go in indane gas if u r in keshav nagar or near by this.
                              I visit madhav fuels sap no- 142929
                              at najafgarh. condition of toilet is so bad. area near drinking water is dirty. please take some action

                              unethical behaviour and extra charges for gas delivery - Comment #3072396 - Image #0
                              unethical behaviour and extra charges for gas delivery - Comment #3072396 - Image #1
                              amarl's [Complaint's author] reply, Apr 20, 2018
                              Imran bhai ...complaint register kardo ..
                              I am not the correct person.
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                                uttamghosh007
                                from Kolkata, West Bengal
                                Apr 16, 2018
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                                Address: Kolkata, West Bengal, 700042
                                Website: [email protected]

                                Dear team,

                                This is too inform you that i am purchased oil in your (India oil petrol pump kasba bospukur kolkata-700042) petrol pump, and i am use citi bank indian oil credit card but your pump not used citi bank edc machine, and used hdfc bank edc machine that way i am pay extra charge, but few day ago this pump allso used citi bank edc machine, so please used citi bank edc otherwise i am use another service provider petrol pump,
                                So please help.
                                Regards
                                Uttam ghosh
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Apr 16, 2018
                                Updated by uttamghosh007
                                Dear Team,

                                This is too inform you that i am purchased oil in your (India Oil Petrol pump Kasba Bospukur Kolkata-700042) petrol pump, and i am use citi bank indian oil credit card but your pump not used citi bank EDC machine, and used HDFC bank EDC machine that way I am pay extra charge, but few day ago this pump allso used citi bank EDC machine, So Please used Citi bank EDC otherwise i am use another service provider petrol pump, this is not good because i am used citi bank indian oil petrol card why i pay extra many, please look this matter,
                                So please help.
                                Regards
                                Uttam Ghosh
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                                  N
                                  nirmala kukreti
                                  from Agra, Uttar Pradesh
                                  Apr 16, 2018
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                                  Website: spandan.indianoil.co.in/DBTLGrievance

                                  Consumer name nirmala kukreti w/o harsh mohan kukreti
                                  Consumer no. A-00043
                                  Consumer id[protected]-3456 (17 digit)
                                  Aadhar no.[protected]
                                  Sb a/c no. Xxxxxxxx851
                                  Name of distributer sidhbali indane gas agency
                                  Kotdwar (Uttrakhand) pin - 246149
                                  Please take the necessary action in this regards at the earliest so that lpg subsidy can be credited in my sb account. Regards//
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Apr 16, 2018
                                  Updated by nirmala kukreti
                                  Consumer name Nirmala kukreti w/o Harsh Mohan Kukreti
                                  consumer no. A-00433
                                  consumer ID[protected]-3456 (17 digit)
                                  Aadhar no.[protected]
                                  SB A/C NO. xxxxxxxx851
                                  Name of Distributer SIDHBALI INDANE GAS AGENCY
                                  KOTDWAR (Uttrakhand) Pin- 246149
                                  please take the necessary action in this regards at the earliest so that LPG subsidy can be credited in my SB account. regards//
                                  Apr 16, 2018
                                  Updated by nirmala kukreti
                                  Consumer name Nirmala kukreti w/o Harsh Mohan Kukreti
                                  consumer no. A-00043
                                  consumer ID[protected]-3456 (17 digit)
                                  Aadhar no.[protected]
                                  SB A/C NO. xxxxxxxx851
                                  Name of Distributer SIDHBALI INDANE GAS AGENCY
                                  KOTDWAR (Uttrakhand) Pin- 246149
                                  please take the necessary action in this regards at the earliest so that LPG subsidy can be credited in my SB account. regards//
                                  Apr 16, 2018
                                  Updated by nirmala kukreti
                                  Consumer name Nirmala kukreti w/o Harsh Mohan Kukreti
                                  consumer no. A-00433
                                  consumer ID[protected]-3456 (17 digit)
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                                    Gunnupannu
                                    from Bengaluru, Karnataka
                                    Apr 16, 2018
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                                    Address: 560037

                                    Application status is:
                                    Reference no. N1804051174415032031024
                                    Application date [protected]
                                    Consumer name gulbir singh.
                                    Address h1004, block h, purva fountain square airport road, marathahalli flyover, marathahalli banglaore-urban, karnataka, 560037
                                    Your distributor ananth gas agencies
                                    Status message kyc generated. Pending for dedup. Date :[protected]
                                    Kyc no. [protected]
                                    Kyc date [protected]

                                    What to do next? Didn't receive any email after getting new conn ref number.
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      Karthi Sengodan
                                      from Bengaluru, Karnataka
                                      Apr 16, 2018
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                                      Address: Ranga Reddy, Andhra Pradesh, 500019

                                      Status of my new connection is shown below. Whats next step? Is anything needed from my side?

                                      Reference no. N180408287714581127928
                                      Application date.[protected]
                                      Consumer name. Karthi
                                      Your distributor. Sri neelakanta indane
                                      Status message. Kyc generated. Pending dedup. Date :[protected]
                                      Kyc no. [protected]
                                      Kyc date.[protected]

                                      Thanks,
                                      Karthi
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                        Tata143
                                        from Suriapet, Telangana
                                        Apr 16, 2018
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                                        Address: Guntur, Andhra Pradesh, 522002
                                        Website: Indian oil complints

                                        Yesterday i was one your filling station i have 50 rs only i said fillup 30 rs but one your dealer point filling person not possible we are maintaining minimum 50 rs if r interested fillup other wise go
                                        I would like to know your minimum charges and i feel very disappointed, i don't face this kind of issue from other company's and if your maintaining minimum amount 50 rs u have post one advertisement in your filling station we i'll be see before comming to your filling point

                                        Thank you
                                        50 rs in your way simple issue but middle class person wise it's come some issue
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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