Indian Oil Corporation [IOC] Complaints & Reviews

I am kamlesh mishra and my indane consumer number is [protected] i booked to refill a cylinder on 21st may but after 10 days i did not get the cylinder then i visited to agency office on 31st may then he told that after 22 days of cylinder delivery you can book the cylinder for refill. Then he booked a new booking for refill the cylinder on 31st may. Due to this cause i am getting problem to get 12 refill cylinder in a year. Note agency phone is also not working many times.
Agancy name :- kiran indane
Samastipur
Bihar

Deactivate my give up subsidy i am naganna g as a consumer of ioc gas. By mistake i am wrongly clicked give up subsidy. I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer name : naganna g consumer no. 68315 lpg id: 3 [protected] contact no. +91-[protected] email : [protected]@rediffmail.com consumer type: domestic distributor: sampally gas service, erra gadda, hyderabad

My distributor is sridhi indane domlur, bangalore. I booked cylinder on 8 may, he hasn't delivered till now i. E. 2 nd june. It is already 3 weeks. When i called today, he was so rude and said that cylinder we delivered but you were not at home. I kept cylinder with security why delivery boy not asked security for the same. He said you do whatever you want to do.
Payment was already done for the same online.

Sir, my refil cylinder was delivered on 30/5/18 but even after three days i have not sofar received the subsidy amount tomy bank a/c kindly look in to it. Ihave paid rupees six hundred sixty five)
Iam 75 years of age hence the request.
My consumer no 17345, selaiyur chennai600073
Ph no [protected]
Thanking you sir
Yours faithfully,
Narayanan
2/6/18

I undersigned kantibhai. G. Gadhavi was getting gas cylinder gas cosumer no-g15480 and lpgid[protected] through anuj gas agency, fatehganj, vadodara. I am not getting subsidy since september-2016.
Initially i approached my gas agency and asked them why i am not getting my gas subsidy but
As per them while booking the cylinder online you may have pushed the zero button and that is why you are not getting it. We were booking gas cylinder on line on right way but still were we were not getting my gas subsidy. The gas agency owner was replying the same answer and finally they told us to approach ioc authorized person to resolve this issue.
Ioc authorized person meets at alkapuri office, vadodara on 1st and 15th day in each month. I met him and as per him there was one transaction of rs10 lacs in my bank account and that is why i am not getting gas subsidy. I told them that now i am retired person and i am eligible for getting gas subsidy. So he advised me to fill one form and attach my bank detail along with on cancelled cheque. I did that procedure immediately and it was updated in system. Then again i met an ioc officer and then as per him i have to link my adhar card through my bank. I also got linked my adhar card with my bank account immediately. Then i met an ioc officer and requested him to check in system and now as per him now my subsidy is going to air tel bank account. I was surprised to know this because i have not opened any account in air tel bank and without my permission how the gas subsidy was deposited in airtel account. Then i met airtel bank official and as per them no gas subsidy is deposited in airtel bank account. Then i met an ioc officer and informed him regarding airtel account matter. Finally an ioc officer has escalated this issue to higher authorities and asked me to wait for some time. After 15 days i met him and he told me that now this issue is resolved and you please contact your gas agency and they will provide you gas subsidy. I met m/s anuj gas agency and as per them i have to fill kyc form once again. I have filled the required form and submitted immediately. After two days it was updated in system and i met anuj gas agency official and now as per him my adhar card is not seen linked in npci server and advised me to contact bank for updating it. I met my bank manager and as per my request he linked my adhar card and provided me the printout also. I had shown it to anuj gas agency official but as per him still it is not linked with npci server. Then i met an ioc officer and as per them also an error shown in adhar linking with npci server.
I met number of times to my gas agency, bank officials and an ioc officer but no one is able to resolve my problem and nobody takes responsibility and ultimately i am loosing may gas subsidy every month since one and half year. Please help me in resolving my issue and my detail is given as below.
Name: kantibhai gokalbhai gadhavi
Gas consumer no: g15480
Lpg id:[protected]
Bank account no: [protected]
Residential address: 2/5, shri rampark society, refinery road, gorwa, vadodara-390016

A bill was generated, no. [protected], by the distributor rajarhat gas service on 27.5.18 amounting rs. 674/-. Intentionally they did not deliver the cylinder till 31.5.18. On query over telephone, on 2.6.18 at 10.15am they cite a cause that the deliver boy is absent due to illness. But on the same day at 1pm they delivered a cylinder amounting rs. 724/- having another bill no. Immediately i made another phone call to the distributor and in reply they told this is the rule. Intentionally they did not deliver the previous cylinder, then why was the previous bill generated? This is not done by other distributor. Please take necessary action against the oblique distributor and please do inform me about the action taken and oblige.

The indian oil petrol pump near darga chowk hadapsar bypass kharadi pune is scam and they everytime trick me into saying that if i say 200 rs he puts 200 and he pushes the button after removal of pipe so i get less petrol each time he uses new ways to take less petrol quantity and i don't get it at that time but it happens everytime please take necessary action

I am using the indane gas connection, but for the last few month i am unable to login my account. I also contacted to my distributor sukhdev vihar gas agency, new delhi but he didn't do any help and ask me to contact the customer care. Today i contacted the customer care but he also do any help.
Kindly advise what i have do.
Thanks
M. Sharique
Consumer number-cx19547720

We have indane (Company) lpg connection bearing customer no.33857 with gemini enterprise gas agencies (Agency), new roshan pura road near tehsil najafgarh. Today a mechanic visited our house with a letter from the agency, stating that he wants to inspect the gas connection.

He inspect the gas stove and pipe. He said to change the pipe.. I was not at home. My wife told me that she dont have money today as its last of month. And also there is no one to withdraw money from atm. She request to come on 1st june.

In turn he behaved in very arrogant and uncultured manner and threatened that we have to face the dire consequences and he will lock the customer no. And will not supply gas refill/s henceforth. He repeatedly threatened and warned us that he will lock my customer no. Thereby stop my supply.

I have never experienced all these years such an incident. I wish to share good and bad relationship with the agency. Once i have complained the leakage of gas, they have replaced the cyliner promptly

We request the concerned the authorities to take necessary action against these types of mechanics who are spoiled the name and fame of indian oil and agency

I suggest the company to instruct the agency to send a notice/letter to the customer/s well in advance stating the particular and time period.

Inspection should not be rigid.. If someone have some problem there should be provision of revisit

Please take necessary action against these types of mechanics whose behaviors is wrong with customers

I also request you to make provision for revisit so that we may change our pipe

A copy of this email will be sent to agency and company

Hi,
I have booked a cylinder refill for indane gas two week back, but didn't receive any acknowledgement yet. With aruchala indance gas agency, dharmapuri this is always the case.
My consumer no.: [protected]
Booking date 19 may, 2018
But till know not recived
It is surprise that inspite of several phone calls no cylinder is received till today.

I was facing issue while booking cylinder online. I called on the land line mentioned on distributor phone number.[protected], 270772 and at last i called on [protected]. The owner of chandrani indane stated shouting loudly saying if there is any major issue then call me on this number. He insulted me started talking about my dignity. Also told me that he would cancel my gas connections.

When i surrendered the 2 gas cylinders and the regulator at gns gas service, shanthi nagar, hyderabad because of being transferred to chennai i didn't get the entire amount of rs. 950/- but only rs.430/- and was told to pay the balance along with this amount in chennai at the new gas agency.
Also, the subsidy amount for the gas cylinder received on 10/5/18 is also not yet received into my bank account citing non linking of aadhaar card to my bank account. But that's not true. It was linked in dec' 17 and again a week ago verified with the bank.
Do take action against the corrupt officials and refund all the amount due to me to my account.
Hephzibah

My domestic gas consumer no. Is cx534331. So long my gas subsidy had been sent to my s/b ac.in ubi. But suddenly in march 2018 without informing me the same was sent to iob, garia br. Which i have already closed. Since then for the last 4 months no subsidy is credited to me. Thereafter as advised by the distributor m/s patuli indane i also submitted on[protected] banka/c-aadharlinkage application form (For lpg consumer only) to my existing indian overseas bank, patuli br. Calcutta 94. Although this bank is earlier aadhar linked. As still no subsidy is credited i contacted indian oil helpline at[protected] who advised me to contact the br. Manager & get npci matting form from the bank & submit the same to the bank. But the br. Manager informed me that he is not aware of such form.& he could not help me. Please help me to come out of this jam.

My grand mother (Lakshi rani bairagi_aadhar no[protected]
Applied for one ujjwala connection at maa kamala hp (Distributor code:[protected]
But his registration status is shown suspected.
Hpc dealer has said that the same tin number (88191702900110000010900078002) is used by ioc dealer diamond harbour binapani indane under registration number:-
[protected] but she wants to get the connection from maa kamala hp only so you are requested to do the need full so that she can get the lpg connection from maa kamala hp. My contuct no-[protected].

Few minutes back, i filled petrol in my car of ₹1000, after leaving the pump i noticed the petrol mark moved very less for ₹1000 petrol, so i immediately went to the petrol pump, but they denied it and didn't give the receipt also. The person filling the petrol was rude. There was nobody to take the complaint. Many times it happens, they ask to park the vehicle ahead of the visibility of the zero mark.

Always delay in refill supply, i have booked for refill dated[protected] with consumer no.597726 with reference no. 237301 and because of delay i have raised a complaint no. Sr no[protected], but there is no proper response from anybody and the same was closed without addressing, writing with very much disappointment, i have not expected this type of service from indane, already i have rated big zero for the distributor ms. Ananth gas agencies, and given a complaint to indane, but found useless. Even instructions from indane to the distributor for immediate action and update, nothing is happened. Repeating the same things doesn't make sense. I don't know, why indane is dealing with this kind o[censored]seless distributors which are not eligible to give proper on time service to the customers. This is very ridicules. If the distributor is not up to the mark, please cancel and appoint new distributor for the same. Simply as a customer we need to suffer. Hope at least this time some one responsible person from indane will understand and resolve this issue permanent.

Sir in this month of may i got the calling letters from indian oil company that i applied through olx job. She said i have to pay for dress code and document 3500 angain for service account last for police verification till date i don't the dress code and even a call when i try to cal i don't the line, i have my transactions slip. The name of the account number and his atm card number. So i request u to kindly hlep as i have trusted the olx shopping and i trust the people who fraud me.

Dear sir,
I am junaid ahmad azimi consumer of indane gas. By mistake i have already click on i have already opted out of subsidy. Status: in request. I do not wish to have my name put in the ‘scroll of honour’ for opting out of subsidy. Please send my subsidy to below mentioned account details.

Thank you

Consumer name - junaid ahmad azimi
Consumer no - [protected]
Contact no. [protected]
Email - [protected]@yahoo.co.in
Connection type - domestic
Distributor name - monmohini gas
District: burdwan
State: west bengal

Bank account details

Junaid ahmad azimi
A/c. [protected]
Punjab national bank
Ifsc code. Punb0462900

I had gone to shree nath indian oil centre at amrapali circle, vashaili nagar, jaipur 302021 to fill petrol and air in my car at 7 am today. After filling the petrol when i asked for air i was told that the person comes at 9 am. When i told that it should be available whenever the petrol pump is open, i was again told to come after 9 am. When i asked for complaint register i was not given but the person who had filled the petrol was asked to fill the air. He reluctantly agreed and filled the air but without any interest and the psi was at 45 whereas he should have corrected it to 33. He filled it like that only. I tried to ring up the dealer mr pawan whose name was on the board but he did not pick up his mobile. Then i asked for the manager and i was told he is inside. When i asked him, mr jagdish for the complaint book he apologized and he himself filled the air.

It is very disheartening to see such kind of service from such a reputed company from of which i am a regular customer. This is not the first time this has happened in this same petrol station.

May i request you to please look into the matter and take appropriate action so that such incidents don't happen and the basic services which are mandatory are available to the customers at all times without any difficulty.

Dear sir,
Without bank facility i am unable for degital payment, and when i want instant discount rs.5 on degital payment then same time system demand me for convenience fees rs 6.75 and tax rs 1.22, i think this is big joke not for any discount/degital payment etc. Please clear my above queries and revert me as soon as possible.

Regards
Anil sharma
Hoshiarpur
Zip-146001 (Punjab)
[protected]