Indian Oil Corporation [IOC] Complaints & Reviews

Address: Meerut, Uttar Pradesh

My subsidy for consumer no.00020520 is not credited since june 2017 for which we inform the dealer but he simply told that your subsidy is credited in your bank a/c. Please credit my subsidy amount in sbi bank or obc bank which is already link with adhaar card which is already submitted in hard copy to dealer. Kindly do needful as you know that adhaar card is valid document and bank is already linked with it then why subsidy amount is not credited...

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Address: Kamrup Metropolitan, Assam, 781003

In the wake of cashless drive, i made a payment for booking cooking gas cylinder on the indane official website. But eventually the cylinder was not at all booked but the amount of money has been deducted for rs 633.
Later when i complained to my agency, they said that the amount will be adjusted to next booking. But till now it is not been adjusted
Hence i want a solution to get my money back.
Transaction amount: 633.62
Transaction date : 02/09/2017
Bank: union bank
Lpg consumer no: cx26665874
Consumer name: bitupon borpuzari
Contact no: [protected]

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Address: Darjeeling, West Bengal, 734424

Website: indane.co.in

1. I am a lpg consumer of indane gas agency with consumer id cx7806088. I am complain online for subscribe cylinder was short charging issue. All details of lpg cylinder issue given to indane gag agency vide my complain no :[protected] and request to indane for implementation or necessary guideline should be issue to respective distributor for weight cylinder when it was handed over to demand consumer. Now i am reply recd from customer feedback officer is : ” pleas ask for weighing scale available with the refill boy and get the refill weight at the time of delivery only. If you are unsatisfied with the wight, then ask the delivery boy to change immediately”.

2. If my refill boy doing his job. Therefore, no need of complain against this issue. Therefore, it is requested from your site to indane gas agency for strict implementation of vetting weight cylinder when it was delivered to consumer.

Mar 15, 2018

Complaint marked as Resolved

Now I am received Cylinder after weight.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Mar 06, 2018

Updated by Bikram Chandra Dey Till now no feed back or positive reply recd from Indian Oil Corporation customer support.

Mar 07, 2018

Updated by Bikram Chandra Dey Mar 07, 2018 No feed back recd from Indian Oil Corporation Ltd.

Mar 08, 2018

Updated by Bikram Chandra Dey Mar 08, 2018 No feed back recd from Indian Oil Corporation Ltd.

Mar 09, 2018

Updated by Bikram Chandra Dey Mar 09, 2018 No feed back recd from Indian Oil Corporation Ltd.

Mar 12, 2018

Updated by Bikram Chandra Dey Mar 12, 2018 No feed back recd from Indian Oil Corporation Ltd

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Address: Howrah, West Bengal, 711114

I had purchased petrol pump and had presented my ATM card for the payment. I received an SMS of successful transaction. The ATM card was returned by the staff of the IOCL outlet. In the meantime the staff again asked me for the ATM card reasoning card payment was not done. I showed him the message received at my mobile. He said that as the print has not been generated, I need to pay him again. I requested to verify his statement and allow me to verify my bank statement. I was looking for the same on my mobile when an person started shouting and asking me to hand over the ATM card at once. I was shocked with his behaviour and I was allowed to leave petrol pump only after paying the same amount in cash. I tried to make a call to the field officer for his support on the number displayed at the counter of the outlet. Nobody picked up the call. Mine statement still reflects the amount deducted.

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Address: Prakasam, Andhra Pradesh, 523105

Hi sir my grandmother name is punnamma padarthi have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still showing old bank account. I have new bank account in bank : karur vysya bank, account number : [protected], ifsc code : kvbl0004872, adhaar number :[protected]. So please update my account in npci with lpg i'd :[protected]. To get subsidy into new bank account.
Thank u sir

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A

afsana memon

from Bengaluru, Karnataka

Mar 5, 2018

I mahammadnaeem memon, from Bangalore karnataka.not getting my gas cylinder subsidy since January 2016.i have already given adhar card.when I called shri giridhar gas agency they people are telling you won't get this subsidy amount because you have not given your adhar card.
Customer I'd: 46620
Bangalore Karnataka
Shri giridhar gas agency

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Address: Dindigul, Tamil Nadu

Hai sir my customer no 10097. My distributor vijayakanna agency, palani. I have a complaint on my distributor. They are not supplying cylinder properly. I have 2 cylinders in my house. I have booked my cylinder on 2nd february 2018. They didn't supply for me. I went and asked to them. They told me my booking was cancelled. But i received my booking 542299 and the reason is customer not found. But i can't accept this because i am in home only. Plz make possible action on my complaint.

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V

Vinitha Joji

from Adur, Kerala

Mar 5, 2018

Arjun gas agency, kozhenchery had sent their company mechanic thomas kj for a mandatory check up and said he will charge rs.150/- for the same... I want to know why they charge us for a mandatory checkup, and is it authorised by ioc...

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Address: 560017

Website: indane.co.in

While booking for refill and making payment through online mode, an amount of 683/- got deducted from my bank account but neither Booking reference no got generated nor refill got booked.

Following are the transaction details
Amount: 683/-
Dt: 4/03/2018, 08:24:34
PCA: [protected]:[protected]:Indian Oil Corporation Mumbai IND

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Address: 382470

I am a customer of indan gas and my agency is mitul gas agency, at chandkheda, ahmedabad, gujarat.. My consumer no. Is m11639 in the name of mr. Ganpatram n. Parmar i would like to change the phone number for booking fo the indan gas from [[protected]] to [[protected]]. I would like to request you to kindly enter my new number for booking of indan gas [[protected]] in future.

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P

pranab pain

from Mumbai, Maharashtra

Mar 6, 2018

Cylinder leaking gas when on use or when regulator nob not completely turned off. Kindly support. Regulator was alright with the last cylinder. The adjoining room to kichen also smelling of gas while cooking is done . This seems a dangerous situation. Helpline no 1906 redirected to customer care executive but not pickedup at 8.45 pm. Ph [protected]

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S

Sharad Shukla IPSA

from Indore, Madhya Pradesh

Mar 6, 2018

I want to change my account number for subsidy due to some reason so please change the account number and provide me subsidy. i have changed and linked aadhar with SBI account but recent subsidy i have not recieved. so pls solve it.

my consumer no. 70102
name: sharad shukla
Agency: satyam gas agency
[protected]

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Address: Coimbatore, Tamil Nadu, +91

Dear sir,
I have not received my lpg subsidy for 30/01/2018 bill no.[protected] subsidy amount rs282.98 pending, after not credited in my account.
My name : ponmurugan. R
My mobile no:[protected]
Lpg id:[protected]
Distributor name: ohm shanthi indane gas services,
Kinathukadavu, coimbatore,
Tamilnadu 642109.
Please look into the matter and do the needful sir.
Thanks
Ponmurugan. R

Nov 13, 2018

Complaint marked as Resolved

Thanking you

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Mar 07, 2018

Updated by ponmurugan naidu Dear sir,
No solve in my complaint.sir.

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P

ponmurugan naidu

from Coimbatore, Tamil Nadu

Mar 7, 2018

Dear sir,
No solve in my complaint. Sir.

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Address: Ahmedabad, Gujarat, 380007

Website: my lpg

My subsidy for consumer no.290801 is not credited since july 2017 for which we inform the dealer but he simply write that query is not understand. My query is already mentioned that please credit my subsidy amount in sbi bank which is already link with adhaar card which is already submitted in hard copy to dealer and also instructed again in feedback form again. Kindly do needful as you know that adhaar card is valid document and bank is already linked with it then why subsidy amount is not credited.

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B

Bhaitu Mukherjee

from Moradabad, Uttar Pradesh

Mar 1, 2018

Cocumer No. [protected]
Booking No. 275692
Cash memo No. [protected] dt. 15/2/2018
Distributor: Sai gas Agency

The distributor M/S sai Gas Agency every month get too late to delivery the cylinder 7 demand excess money by delivery man.

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Address: Dehradun, Uttarakhand, 492007

Website: www.consumercomplaints.in/new_complaint

On 6th february i booked my cylinder now it's almost one month passed but i didn't received my new cylinder and status shows its delivered my consumer i'd is cx10331415. The following mgs. I received on 21 february.

Cash memo [protected] of amount rs.802.5 generated for booking no. 395723, shall be delivered shortly. Insist for pre-delivery check while receiving refills

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Address: Salem, Tamil Nadu, 636403

My lpg id :[protected] cust. No.22751
My lpg distributor is : mettur gas service, mettur rs.
I have booked for the lpg gas refill on on 24.02.2018 vide registration no. 796709.
On 26th feb 2018, i have received the following message
"your cyl is delivered with cash memo no. [protected]. You may also book and pay for future refills online through our web portal."

However i have not received the refill cylinder yet. When i contacted the distributor on this issue, he says it is a wrong message and the cylinder will be delivered in a day or two. Please sort out the issue.

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R

rajavelthangavel

from Delhi, Delhi

Mar 1, 2018

Sir i was linked my aadhar number to my ioc prema gas agency kk nagar chennai-78.consumer no-59758, and also linked aadhar to SBI madras university branch.Account no: [protected], which also linked to my lpg refil subsidy, since i am not receive my lpg refil subsidy from febraury 2018 onwards, so kindly rectify and resolvce issues.

lpg refilling - cylinder not delivered but sms received as delivered - Comment #3023226 - Image #0

lpg refilling - cylinder not delivered but sms received as delivered - Comment #3023226 - Image #1

lpg refilling - cylinder not delivered but sms received as delivered - Comment #3023226 - Image #2

lpg refilling - cylinder not delivered but sms received as delivered - Comment #3023226 - Image #3

lpg refilling - cylinder not delivered but sms received as delivered - Comment #3023226 - Image #4

lpg refilling - cylinder not delivered but sms received as delivered - Comment #3023226 - Image #5

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Address: Amritsar, Punjab

Myself gurinder singh cutomer no 25988 indane gas agency namely seth gas agency amritsar. Sir lpg cylinder was booked on online on 14.2.18, sms received for cash memo issued dated 20.2.18, cylinder was delivered on 27.2.18, clerverly date was put on domestic copy as 25.2.18 by the delivery man. However we wriiten a complaint on their cash memo copy giving right date of delivery dated 27.2.18 and photo copy was kept as record. We suspect that my cylinder was misused. Kindly enquire and oblige.

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J

jitendra mahanty

from Tiruchirappalli, Tamil Nadu

Mar 1, 2018

Hi my consumer id is [protected]
and i booked refill on 8th feb 2018 today is 24 feb 2018 still i dont get delivery
booking ref no 202067
shame on you Indian oil .

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L

Lavanya Kiran

from Changanacheri, Kerala

Mar 1, 2018

Sir,
I have received my xtrarewards card by post. But to register online I request you to send me the pin number. My card number is [protected]. My mail id is [protected]@gmail.com

Regards
Lavanya kiran

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Address: 800007

Website: www.indane.co.in

Respected sir,

This is to bring to your kind notice that i, sudhir prasad gupta have not received my lpg subsidy amount since may 2017. Last time, my lpg subsidy amount was transferred to union bank on the date of 03/05/2017 (3 may 2017), but after then i didn't receive any subsidy amount. I have been already linked my aadhar number to lpg customer id[protected] and union bank (A/c-s[protected]).
I request you to take the above mentioned issue into your concern and kindly resolve the issue as soon as possible. Further information are given below:-
Name: sudhir prasad gupta
Gas acency : indane gas agency
Consumer no.: nt03649
Distributor name: nitin enterprises
Distributor address: sindhi dalan khajekalo patna bihar-800008
Bank name: union bank
Account no - [protected]
Ifsc: ubin0572667
Aadhaar number: [protected]
Registered mobile number:[protected]

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B

Babasaheb Ziman

from Pune, Maharashtra

Mar 1, 2018

Dear sir due to wrong click on"give up subsidy"it has been activated.please give me back subsidy and kindly deactivate. My L.P.G. I.D.NO. .[protected]cons.no. 7407Shree Varad gas agency sindkhed Raja M.H. gas agency code182839 as soon as posible thanks.

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M

manavpawar

from Dhamnod, Madhya Pradesh

Mar 1, 2018

Hy, i m a citizen of Tillore khurd, indore the gas station in Tillore khurd is providing very low quality fuel and giving less quantity of fuel as compared to other gas station, the gas station is cheating with the consumers. the name of gas station is Surendra petrol pump, its my humble request that plz take some action, thank u

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Address: 121004

This is to inform you that the online details is showing my wrong delivery address. Kindly change in delivery address as per the following details:-

Show online [wrong address] :- 423/13 shyam colony, w/o chhatar singh, blb

Replace with correct address :- w/o chater singh, fca-88/a, shyam colony, near pathwari mandir, ballabgarh, haryana-121004

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Wrongly click give it up button please deactivate give it up subsidy
I cannot receive my subsidy last few months onwards, so please help me to
Deactivate give it up subsidy; continue my subsidy.
And also i produce my all related document to gas agency. Still though no responce from gas agency.

Consumer name :jeeban chand pattanayak
Consumer id : 16954
Distributor name : indane gas, berhampur
City : berhampur
District : ganjam, odissa
Contact no : protected
Email : pattanayak. [protected]@gmail.com

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S

Sh2270105_scdrid

from Kollam, Kerala

Feb 26, 2018

I am the user of Indian oil Xtra rewards card my card no is [protected] and i forgot my pin no request you to mail me the details on my email id and i want to register the same. So Please send my new Pin for register. My Email id is [protected]@gmail.com

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Sir,
I filled petrol of rs 500/- in my motorcycle mh 03 bb 6527 on 18/02/2018 at gulati service station, l. B. S marg, vikhroli (West), cash memo n0. 4674. I found too much of problem while driving the motorcycle, therefore i checked with mechanic at ghatkopar, asalpha, where he checked from petrol cork & observed water. Therefore he empitied the tank & removed petrol in my presence, it was observed that it was containing around 15 % of water. Due to this i suffered loss petrol, maint charge of rs 150/-. Also i would like to note here that such condition can result in accident also.
I hope you will send me the reply at the earliest.
Yours truely,
D. B. Naik

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Address: Kolkata, West Bengal, 700026

Website: IOC

My consumer no. Is cx4208552. Distributor's name is swarna nirmal gas service. Kolkata.
I was receiving my gas subsidy in my hdfc bank account, but after linking my aadhar card with axis bank (Where also i have an account) i recd. One subsidy on 3.10.2017. After that my subsidy stopped coming for the last 2 deliveries. That is rs. 267.57 on 9.12.2017 and rs. 258/- on 3.2.2018. I have been following up with helpline, ioc website and relinking of my bank account, please note that the bank confirms my aadhar is linked with the account. The reply which i received says that my aadhar is inactive, which is completely baseless. I fail to understand how did i received one subsidy in axis bank. Please let me have the solution for this.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Feb 26, 2018

Updated by ignore My consumer no. is CX4208552. Distributor's Name is Swarna Nirmal Gas Service. Kolkata.
I was receiving my gas subsidy in my HDFC Bank Account, but after linking my Aadhar Card with Axis Bank (where also I have an account) I recd. one subsidy on 3.10.2017. After that my subsidy stopped coming for the last 2 deliveries. That is Rs. 267.57 on 9.12.2017 and rs. 258/- on 3.2.2018. I have been following up with helpline, IOC website and relinking of my bank account, Please note that the Bank confirms my Aadhar is linked with the Account. The reply which I received says that my Aadhar is inactive, which is completely baseless. I fail to understand how did I received one subsidy in Axis Bank. please let me have the solution for this.

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S

shukhlal

from Mirzapur, Uttar Pradesh

Feb 26, 2018

Sir,
apko suchit karna hai ki lalita indian gas service fatehpur utter pradesh,
me mera gas connection aur abhi abhi tak hamne 9 sylender prapt kiye
jabki angency k dwara btaya ja raha hai ki apke 12 sylender ho chuke hai,
kiase ye jankari dene ka kast kare mahan kripa hogi.

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K

Kumar Abhishek0809

from Kolkata, West Bengal

Feb 26, 2018

My Consumer Id at Indian OIL is CX30585534, I have booked gas multiple times but the delivery is not happening at my home, even continuous followups are not working.

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Address: Bangalore, Karnataka, 560061

The indian oil petrol pump men in bangalore - banashankari service station is cheating the people. I have asked to fill the petrol for 500 rs. He fist punches idle button on the machine and fills for 100 rupees first (Actually not filled 100rs but diverting my mind - asking question such as cash or card.. If card what card etc...) then he again he acts like mistakenly filled for 100 rupees and then fills for remaining, it seems like the petrol what he fill is far less than the rs400. It happened to me couple of times, it is company operated pump and i strongly believe you will take strong action. Hence i am going to spread it to social media till action is guaranteed.

Attaching the bill for all details.

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C

Ciaran singh

from Kota, Rajasthan

Feb 26, 2018

Sir my name bhagwan singh from barar (rajasmand)
I have rifil my motor cycle petrol from bhim Indian oil pump 100/_ I see meetar, is working but not fiule filing in my bike .
Sir plz help and support me and stop this is cash.

Bhagwan singh
Bhim([protected], [protected])

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Address: Tiruvannamalai, Tamil Nadu, 606601

Deactivation of give it up subsidy

Wrongly click give it up button please deactivate give it up subsidy
I cannot receive my subsidy last two months 2017 so please help me
Deactivate give it up subsidy continue my subsidy.

Consumer name:thilagavathi. K
Consumer id : 47936
Distributor name:rajus gas service
City :tiruvannamalai
District : tiruvannamalai
Contact no : [protected]
Email:[protected]@gmail.com

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Feb 25, 2018

Updated by Tamilan Raja Sir, 2018 January and February I cannot receive my subsidy... please deactivate my GIVE UP Subsidy

Feb 26, 2018

Updated by Tamilan Raja Sir please deactivate giveup subsidy...this is my details

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S

Shaukat Nishat

from Patna, Bihar

Feb 26, 2018

This is Nawab Ali, Prop of KGN transport & Company and i am regular Customer of IOC, we always give first priority to IOC bt ur Chauparan pump outlet was continuously giving adulteration diesel from last week of jan 2018 to 1st of feb 2018 and the results goes wrong and my bus bearing NO-BRO2T 4186 was badly damaged

Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] reviews & complaints page 169

gas subsidy is not credited in my bank a/c since june 2017

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failure of payment made for booking indane gas cylinder

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weight cylinder before hand over consumer

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petrol pump forcing to pay twice the amount of petrol purchased because of non generation of receipt copy from the atm card machine

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dbtl change request

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not providing gas cylinder properly

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money got deducted but no booking reference no generated

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mobile no. update

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subsidy amount

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subsidy not received even after email in feedback again

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not received my gas cylinder...

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lpg refilling - cylinder not delivered but sms received as delivered

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delayed delivery of cylinder.

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regarding not receiving lpg subsidy amount in bank account

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change in delivery address

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to deactivate give up subsidy

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water mixed in petrol

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lpg subsidy stopped

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petrol bunk pump men

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deactivate give up subsidy.

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