Indian Oil Corporation [IOC] Complaints & Reviews

564/37 guru nanak nagar alambagh lucknow. The 15-20 lpg domestic gas cyclinders are used for commertial purposes. There the bulk methai (Sweets) are manufactured. It appears all the nearby lpg agencies are supplying domestic lpg at this address and commercial uses. The real consumers are suffering. The indane company has not taken any action even after specific complaint. The helpline number of indane gas ([protected]) do not lodge complaint saying that the name of the gas agency should be intimated otherwise they will not file complaint. Is there any other system to stop this illegal activity

Dear sir, i am vadivelmurugan, consumer of indane gas. I have already opted out of subsidy. Status: in request. I do not wish to have my name put in the ‘scroll of honour’ for opting out of subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. Consumer name - vadivelmurugan consumer no - [protected] contact no.- [protected]email - [protected]@gmail.com connection type - domestic distributer name - subbu indance gramin vitrak

I am not getting lpg subsidy in my bank account.
I have raised complain (Srn no. 3407571) via toll free no.[protected] but it is not resolved yet.
My aadhar number already registered with bank account as well as with distributor.
Here is the distributor details :

Distributor name : kasna indane gas service
Address : alpha-i. F-9. First floor. Krishna plaza. Alpha commercial belt. G noi ph.[protected]/9

My consumer no. - [protected]

Requesting you please resolve my complain as soon as possible.

Sir,
Today morning the man who had come to deliver the gas had demanded rs.795 instead of rs.735. On enquiring why such exhorbitant amount, i was informed that rs.735 is the charge of the gas when we go in person to collect it from the office while i am residing only 6-7 kms away from the distributor.
Kindly clarify if the amount includes the transportation fee and if not what is the minimum distance eligible for free delivery of gas. If rs.60 has to be paid extra.

I am a consumer of indane gas, my consumer no - c-88683
My booking ref. No-437674 dt-01.02.18 captain gas agency, pratap vihar, ghaziabad (Uttar pradesh). On 05.02.18 sms recvd your cash memo generated [protected] generated against ref booking no, again same day another sms recvd your cylinder delivered with cash memo-[protected].
But actual the condition we do not recvd any cylinder that gas agency till yet. Every time it has noticed delivery men sale the cylinder to another person on a hike value. I log a complaint that agency but that side no any positive response recvd.

May i requested to you pls look & do the needful action urgently and delivered my cylinder on my home.

Hi,
I am trying to give a complaint as there is some leakage issue in my gas connection pipe by the help of toll free number since last two days, but no one is responding. Is this really working or not. I think all executives are sleeping.
I am disappointed with this service, i will definitely mail to ministry of petroleum and natural gas.

Regards,
Customer

Reference iocl request number
[protected] dated 04 feb 2018
[protected] dated 04 feb 2018
[protected] dated 05 feb 2018

Refused the complaint register from the petrol pump staff and also misbehaving on 03rd feb 2018 at 1800 hrs i also contacted to sales manager a chattergee on mobile phone number [protected] but didn't get the any help and support at the time.
I have the video for particular incident

Place:- indian oil corporation petrol pump
Biren roy road behala chowrasta
District :- south 24 parganas
Kolkata

I am a consumer of qutqb gas agency, vasant kunj new delhi. My consumer no. Is cx27311981. The qutab gas agency is not delivering my cylinder as i have booked on[protected] and the subsidy for the cylinder is credited to account on[protected]. But till date cylinder is not delivered to me.
Where the agency is using my cylinder. On calling the agency there is no response and no one attend the call and the delivery boy also making the excuse e. G. Today - tomorrow.

I was there at dhingra service station /petrol pump today and got my car filled with petrol worth rs. 1000. I needed to get air filled in the tyres, the person filking the air denied to do so stating that the machine is not working. When i asked for complaint book, the manager (Amit) denied and insted asked the same person to fill the air with manual meter.

There were atleast 10 to 12 cars who were denied of air filling in tyres.

This is the third time that this is happening repetitively in the last 1 month and the petrol pump manager/owner is not getting the air filling machine fixed.

Secondly, i dont think the petrol pump manager/owner has the right to deny the consumer from accessing the complaint book.

Request you to look into the complaint as i am also attaching the receipt of the transaction

I had applied for connection in the month of september, 2017 and got the connection on 11th sept.2017. The value is approx. Rs.2700/- with a gas stove of 1975/-, one trolley, one lighter & one apron. If you select a different gas stove, the value will change.

Further on damage they do not replace even within the warranty period, as the gas lighter they have provided has got damaged (Not functioning although gas is available in the gas lighter) within a period of 4.5 months. First they asked for original bill even after providing the consumer number. Once the original cash memo was given, asked to come after 2/3 days, i. E. For changing one lighter, you have to visit the agency atleast 3 times.

Dear sir,

Please remove my name from scroll of honor customer no is =cx[protected]
My name is varasani alpesh gopalbhai

I am not recieve my gas cylinder subsidy since long time so please arrange my gas cylinders subsidy and remove name from scroll of honor from indian oil corporation

Request to you please update as soon as possible

Regards

Alpesh varsani

Hi, this is ravi kant pankaj, we have a gas conection on my father's name, consumer no.-t10254. He is in govt. Job posted out location mostlyand i work for a private comp. This has been a major problem all the time, last time i had to take the same. Whenever we book for refilled cylinder they don't give it without 3-4 followups which is not possible for me all the time due to my job nature.

My consumer no. Is 24781 bharatkumar and my gas agency is rajmin indiane dsitributors, ahmedabad, gujarat. I have booked gas cylinder refill on 02/2/2018. My booking registration no. Was 718509. I received message from generation of cash memo no. [protected] for rs of 730. I received message for cancellation of my refill booking no 718509 stands cancelled with reason that delivery may be reattempted shortly.
Let me know what is problem for the same and why?

Respected sir my name.is Anand singh Pardhi from waraseoni dist-balaghat (m. P.) pin481331 my indan gas customer id[protected] and customer no. 3695 my aadhar no.[protected] and a/C-[protected] state bank of india branch waraseoni gas Agency name om shri maa indane distributor code- 170954 and phone no. [protected] i have got a written statement from bank regarding aadhar link and everything is correct according to the bank statement but no. Proper information from indian oil gas customer care nor fromom shri maa indane agency we have not received gas subside april 2017 to till February 2018 please help us regarding this as soo possible my problem
My email id- [protected]@gmail.com
Mobile - no. [protected]
Please solve my subside matter. Thank you.
Indian customer foram complent no. Is 600316

Todays noon i was go to a adoc startwell.. Petrol pump point oil distributer drink alochol... And misbehavior for me... And say he was a very senior of this pump... I was go to the pump office and lodge a complaint... Then pump owner did not get any step... And also misbehaving... And say that indian oil give permission that any staff can drink alcohol any time of duty hours...

When i was serving in durgapur steel plant, i had indane lpg connection and that was linked to my aadhaar number for availing gas subsidy. After retirement, i had surrendered my lpg cylinders and regulator (Against consumer no. Ag 02741,[protected], to m/s abhaya gas service, stall no 19,
D - sector market, durgapur - 713204 on 09.06.2015 & got connection transferred to bhubaneswar, odisha as i decided to settle at bhubaneswar, odisha.in bhubaneswar city, i have taken lpg connection of hindustan petroleum gas from the nearest located lpg distributor i. E m/s rajdhani gas, nayapalli, bhubaneswar, consumer no. 656901,[protected], and this connection has been linked to my aadhaar number under dbtl. While checking the aadhaar status online, i observe that my aadhaar number is still linked to iocl against the indane consumer no. 02741 with abhaya gas agency, even though the connection status is shown as transferred. And against this transfer i have taken gas connection at bhubaneswar. Though i have at present only one connection from hp gas against my transferred indane gas connection at durgapur, my gas subsidy has stopped since my aadhaar number is showing two connections, one at durgapur from indane, abhaya gas agency, which has been already surrendered and against which i took gas connection in bhubaneswar, hp gas, rajdhani gas. Hence i request that the aadhaar number at indane, abhaya gas, durgapur may please be delinking as i have already surrendered the gas on 09/06/2015 and no more holding any indane gas connection.
This will help me getting my gas subsidy from my only one gas connection at hp gas from rajdhani gas, bhubaneswar, odisha.
Sharat chandra rath,
Email :- [protected]@gmail.com
Mobile :[protected]

Sir,
1. Iam being serviced by secular gas service sector-12 panchkula. My customer regd no is 547, mob no [protected]. Iwas delivered gass clyinder on 02 feb2018 agaist memo no-[protected] - name hs lamba h/no-19 panchkula haryana. Domestic connection. The body of gass clyinder damaged and gass is badly leaking.
2. Nature of complaint
(A) not responding to complaint/ no tprovided replacement.
(B) tele phone number given on cash memo remains un attented
(C) no facility for loding complaint via email
3. Agency to be instructed not to cut subsidy. Ensure regular timely payment.

Sir,
I have reported to our service provider about 8-9 days ago to change my regulator as it is not functioning properly at present. But despite inspection from the office and repeated request regulator is not changed till date.
So i request you to please look into the matter and arrange to change the regulator immediately to avoid the accident.

Rina biswas

This is regarding unattended calls from shivanika enterprises - indane gas distributor in east delhi (Vivek vihar, jhilmil). Their employees never picks up phone. Its ridiculous. Their telephone nos.22146911/22153053/22153099,
Are never attended. All the more if v try these numbers, we will get only engage tones.
Can we change our consumer number to any other agency in and around dilshad garden/vivek vihar and if at all we can change, then what is the procedure. And please revert me asap my consumer no is 39505 in the name of prem rani bothra..

Suman ksk is an indian oil petrol pump at dhanaghar, ganjam, odisha, 761010. The pump is not having air facility since its opening which has been opened more than 7years. On asking for the air they are always saying that the pressure unit is defective. Sometimes they showing the nearby private shop for paid pressure. Also not having the complaint book. They always find some excuse to avoid to provide basic free service.