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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026
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R
rtirtirtirtirti
from Raipur, Chhattisgarh
May 15, 2016
Resolved
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Address: Neemuch, Madhya Pradesh, 458110
Website: iocl

4000 लोगो के दस्तावेजों का दुरुपयोग करने का भारत का सबसे बड़ा मामला 700 की जाँच तो प्रमाणित हो चुकी है! सलग्न है shivraj singh chouhan chief minister of madhya pradesh ji ke raaj me. Make 4000 fake gas connection and use 4000 fake profs id. By vallabh indane gas agency manasa (Sap code 181467) district neemuch 458441 (Madhya pradesh). And earned fifteen crore rupees black money.
Jul 3, 2016
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2016
Indian Oil Corporation [IOC] Customer Care's response
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
Dear sir support my problem solution for the first time my complain. O

IOCL — Subsidy not credit my account

Dear sir my ioc register no 20055 last month 24/10/15 this month no subsidy credit my account. I checked my account but not deposit amount. Please check my problem &, reply me. My mob no [protected]

Indian Oil Corporation [IOC] — Gas cylinder not delivered

Dear Sir, Please help me, My booking date 31.10.15 your customer executive name Priyanka talking 7 days working days delivered cylinder not delivered Thanks & Regards deepak

Indane — Froud delivery done

Hello sir, my consumer no. is CX28509832, I have booked for filling as ref. no. 202604 and not taken delivery, but online booking status is shown delivery done for this ref. no., kindly look into the matter and do needful.

Indane — Nondelivery of cylinder

Consumer no.-A- 09658 booked on[protected] booking no.-253064 subsidy amount deposited in acc. on[protected], but cylinder not delivered yet. complaint lodged on[protected]

IOCL — Shortage of petrol

At the time of filling the petrol shortage of petrol

Indane Gas — Cancelled without notification

Hi, I booked a refill through SMS. got messages for successful registration and cash memo generation. 3 days after cash memo was generated, the booking is cancelled with no reason mentioned.

IOCL — Lpg subsidy

Connection no. 37212h donot want to give up subsidy. as wrongly selected the option through mobile [protected].registered mobile no. please resume subsidy

Indian Oil Corporation — Non receipt of subsidy amount

My LPG ID:[protected] consumer no:07635 Bill no.[protected] order no. [protected] dt.1308.2015 name SUBHASISH BHOWMIK 138/E MIDDLE ROAD KOLKATA-700014 PH NO.[protected] NON RECEIPT OF SUBSIDY AMOUNT

Indane — Non supply of booking confirmed gas cylinder

Attached photo of the queue at 11 am Saturday 26/09/2015

IOCL — Gas cylinder weight problem

We found the cylinder weight 18.6 was written but the stamp has found on cylinder 16.2kg so in this matter the dealer of indian gas cylinder "thapar gas agency" shahadra chungi agra

Indane — Neglect to no subsidy customer

It's a matter of regret that being a No-subsidy customer I am not getting my cyllinder in time whereas thouse who take subsidy are getting refils earlier _ S.P.Ganguli I.D.[protected].

Indane — Gas Delivery

Gas delivery is not upto the mark.It will help me to on time delivery service.The delivery boy communicate several time and that day he will not come.

Indane — Delaying LPG CYLRNDER

My customer id is 31497.i have booked my LPG last two month, but we have not received till date.please do needful.

Indane — LPG subsidy

Myself Avra Halder Baruipur Gas Agency Consumer No. 27450 got my Subsidy on 23/06/15. Since then no subsidy offered to me. Please do needful.

Indane — Cancel my ‘giveup subsidy’ request

I am Ravi Bhushan Chandel. By mistake, i have sent a request to giveup subsidy . Now i need to cancel it. So i request you to please cancel my giveup subsidy request. I need my subsidy. My consumer no. CX6886593 Mob no. [protected]
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    R
    rohit sajwan
    from Gangtok, Sikkim
    May 15, 2016
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    Address: New Delhi, Delhi, 110092

    Respected sir/ madam
    I have a complaint about transfer LPG subsidy without booking the cylinder. The LPG subsidy was transfer to my a/c on 07/05/2016. I had complaint to my gas agency but I am not satisfied. How is that possible to receive the LPG cylinder without booking. I was go the agency and they said to me the booking is on your phone on 04/05/2016. I requested to you please see what is the matter.
    customer no :mo3059
    LPG ID :[protected].
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    laudable service indian consumer complaints

    Indane — Non-receipt of LPG subsidy

    Order No.[protected] dt 30.10.15 and [protected] dt 26.11.15

    Indian Oil Corporation [IOC] — Forgot username and password for booking lpg on lilne

    My indane consumer number is cx11772548. I forgot the username and password to book lpg refill online. Please book the complaint inform the complaint number and help solve the problem

    Indian Oil Corporation [IOC] — Pending delivery of new connection since 20 days

    I have been chasing both company and the dealer to provide my connection delivery i.e. has reference No. N151003270885444193547. it cleared since over three weeks and even after payment of complete charges and fees not got the same.
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      S
      Samson Raja
      from Jamnagar, Gujarat
      May 14, 2016
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      Address: 624005
      Website: INDIONOIL

      My consumer number is 011579LPGID:[protected].Refill booked through IVRS .Bill number was also generated [protected] dtd 12.05.2016.Nobody contacted me for delivery.I received a message around 22.30 to day my booking was cancelled for door locked, but the whole day i am available at my home.last week also i booked for a refill and later an information by SMS that bill number [protected] was assigned on 06.05.2016 at 21.15 hrrs and expecting the refill .Me and my wife available at home and no gas vendor called me through phone or in person.To day another SMS AT 0945 HRS the bokking number350785 was cancelled and I was asked to meet the dealer .The agency told me that I was not available at home on the delivery date.It is a lie.Normally the vendors selling the refills to some other persons and giving commission to their agency.The sakthi gas agency VADAMADURAIasked me to book again for a refill.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      I have a customer kamarpukur sarada indane, but i have change theis conection kalipur roy indane by online

      Indian Oil Corporation [IOC] — Change the distributor

      I have a customer kamarpukur sarada indane, but i have change theis conection kalipur roy indane by online

      Indian Oil Corporation [IOC] — Gas not recieved

      Gas booked 12days ago by me.I get message 2 days ago at mobile. But gas not received until.

      Indian Oil — Petrol loss

      Haldour Indian oil petrol pump employees costumer argument and petrol loss and costumer not respect
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        Y
        ypsinghchauhan
        from Agra, Uttar Pradesh
        May 14, 2016
        Resolved
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        Resolved

        Address: Agra, Uttar Pradesh, 282007

        Complaint. No.2644947

        Yogender pratap singh (Cn. M03158) my distributor is m/s taj gas service, agra (U. P.). Service of your distributor is very bad, i booked my refill one time in the month of 7/5/2016 booking no. 900917 / cash memo [protected] dt.12/5/2016 but they did not delivered the refill, they did not pickup the phone, but till now i have still not received yet. Every time are the same problems before 6 months.
        Jul 6, 2016
        Complaint marked as Resolved 
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        May 13, 2016
        Updated by ypsinghchauhan
        Online booking non deliver of gas cylander
        Yogender pratap singh (Cn. M03158) my distributor is m/s taj gas service, agra (U. P.). Service of your distributor is very bad, i booked my refill one time in the month of 7/4/2016 booking no. 900917 / cash memo [protected] dt.12/5/2016 but they did not delivered the refill, they did not pickup the phone, but till now i have still not received yet. Every time are the same problems before 6 months.
        Verified Support
        Jun 02, 2016
        Indian Oil Corporation [IOC] Customer Care's response
        We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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          D
          devbhalla
          from Bengaluru, Karnataka
          May 14, 2016
          Resolved
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          Address: 560078
          Website: indane.co.in

          I have transferred my Indane LPG gas Distributor from Sadanand to Sri GuruKrupa & now online it is showing give it up subsidy option Yes .I want to know without my confirmation how come it is showing Yes. I have not clicked anywhere also & not submitted any form for Giving up the subsidy. Kindly correct it from your side. I want an L.P.G. cylinder at subsidised rates only.

          Thanking you,

          My details are given below.
          Name: Dev Bhalla
          Consumer number :CX30182708
          LPG ID.:[protected]
          Issuing company :IOCL
          Distributors Name. :SRI GURUKRUPA INDANE DIST.
          Jul 3, 2016
          Complaint marked as Resolved 
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
          Verified Support
          Jun 02, 2016
          Indian Oil Corporation [IOC] Customer Care's response
          We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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            R
            Rinku1966
            from Pune, Maharashtra
            May 13, 2016
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700075

            Re: Indane Customer
            Sub: Complain against delivery person ‘Sanjay’ of Survey Park Gas Service, C-215, Survey Park, Kolkata 700075 for charging more on Gas Cylinder on 11.5.16 from my old ailing aged mother.
            Dear Sir,
            This is to inform you that my ailing and bed ridden mother stays in Flat No 1050/1 Survey Park, Kolkata 70075. On 11.5.16 Survey Park Gas Service delivered the gas cylinder at my mother’s residence through ‘Sanjay’ the gas delivery boy. He was handed over Rs 620/- without looking into the receipt by the 'Aya' of my mother. Immediately there after he left the house without returning the change. When the Bill was checked it was found that the Gas price is Rs 554.50/-. There after he was again called through the local inhabitants and after much persuasion returned Rs 45/- that is he has charged Rs 580/- for the cylinder and has charged Rs 25/- extra for no apparent reason. Not only that the ‘Flat’ is in the ground floor of the building so they do not have to give any effort.
            This type of attitude of the delivery boy’s is continuing and inspite of repeat complains no steps has been taken by the Company and the demand is increasing day by day. I also come across lot of advertisement in the radio where propaganda is being made that we should not pay any extra money as well as the weight of the cylinder should be measured before delivery and so on. However, nothing happens all complain fall in deaf years.
            Yours faithfully
            Jul 6, 2016
            Complaint marked as Resolved 
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
            Verified Support
            Jun 02, 2016
            Indian Oil Corporation [IOC] Customer Care's response
            We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
            My gas bill wa Rs. 535.5. I paid the delivery boy Rs. 555.00. But he demanded that i pay Rs.570 else he will take back the cylinder. I called my distributors office and complained of the same. It becomes difficult to handle them, please advice how to resolve this problem. Kindly take necessary action
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              M
              manoj bidhan
              from Delhi, Delhi
              May 13, 2016
              Resolved
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              Address: Jind, Haryana, 126116

              Dear sir,
              When i (Manoj kumar) reached to narwana gas service, narwana (Jind) haryana for booking of a gas cylinder. They refuse my request. I can't book my gas cylinder because my registered mobile no. Not working from last few days.
              When i demand from them complain register, they misbehave from me.
              Please tell me is there complaint register is not available or why you keep this kind of staff. Mr. Is lambha owner of agency is also not available at office even.
              Date:[protected]
              Time:- 11:40 am
              Resolution:-
              1. Avaliable a head person in office to resolve consumer complaints.
              2. Replace staff or to teach a lesson to them.
              3. Availability of complaint register.
              Jul 6, 2016
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
              Verified Support
              Jun 02, 2016
              Indian Oil Corporation [IOC] Customer Care's response
              We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                M
                mausumi banerjee
                from Delhi, Delhi
                May 12, 2016
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                Address: Kolkata, West Bengal

                With your kind attention I Sanjeev Ganguly would like to state that the subsidy of LPG against Consumer No.CX22880931 is not credited to my Savings A/C since November, 2015.I received Rs.128.18/- on dated 19th October, 2015 which was the last subsidy which was credited to my Savings A/C.I contact with my Gas Distributor & Oriental Bank Of Commerce, Nager Bazar, Kolkata(where subsidy is credited).From Both place, I was told that all the criteria is perfect to receive the subsidy.
                So therefore I don't understand that what problem is arrised to give the subsidy.
                Please do needful & solve the problem as early as possible.
                My Aadhar Card No.is[protected].
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  A
                  Ankit40
                  May 12, 2016
                  Resolved
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                  Resolved

                  Address: Allahabad, Uttar Pradesh, 211003

                  I have lpg connection. My consumer no. Is 27025.
                  Date of booking : 21/04/2016
                  Casememo genreated on 11/05/2016
                  With out any my permission my booking has been canceled today and give the reason "door was closed".
                  This type of activity most of the happenes.
                  Gas should be deliver through a single message by which we book the gas.

                  Distributor: ashwani gas serives
                  Bairahana, allahabad, uttar pradesh.
                  Jul 5, 2016
                  Complaint marked as Resolved 
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 02, 2016
                  Indian Oil Corporation [IOC] Customer Care's response
                  We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                    A
                    ABHIJITSARKAR
                    from Siliguri, West Bengal
                    May 12, 2016
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal, 700110

                    I am a consumer o[censored]r concern under my consumer no 01559 under ur ro& dutt enterprise of sodepur north tweenty four parganas west bengal. I have received the gas cylinder of different datedteviz. 27/07/2015 cash memo no 135534, date 29/08/2015 cash memo no 172361, date 07/05/2016cash memo no 35681. Sorry to bring ur notice that no subsidy amounts has been credited to my acoount as detailed with ur knowledge. Kindly check at ur end & give me the credit of subsidy amount. Hope u will treat these as most urgent. Ur co-operation is solicited
                    Jul 6, 2016
                    Complaint marked as Resolved 
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                    May 12, 2016
                    Updated by ABHIJITSARKAR
                    Indane gas delinered on27/07/2015 cash memo no 135534, 29/08/2015 cash memo no 172361 &04/05/2016 cash memo no 35681 no subsidy amount credited to my account. My consumer no 01559 of roy & dutta enterprise sodepur west bengal
                    Verified Support
                    Jun 02, 2016
                    Indian Oil Corporation [IOC] Customer Care's response
                    We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                      M
                      muralimamatha
                      from Delhi, Delhi
                      May 12, 2016
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500027

                      I mr. K. Murali, complaint against to mukund gas agency, 3-4-874/e, opp: andhra yuvathi college, suraksha mission road, barkathpura, hyderabad. Telangana.

                      Sir,
                      I complaint against mukund gas agency for gas delivery delay, i booked gas cylinder on[protected]. They did not deliver the gas cylinder till[protected] and i got the cancelled message. Again i booked cylinder but i did not receive till now. Hence i request the kind officer to take necessary action consern authority.

                      Thanking you sir,
                      K. Murali
                      [protected]
                      Hyderabad
                      Gas no; 265835
                      Jul 5, 2016
                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 02, 2016
                      Indian Oil Corporation [IOC] Customer Care's response
                      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                        R
                        Ritu Raaz
                        May 12, 2016
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                        Address: Kamrup Metropolitan, Assam

                        Namaskar sir/mame, mujhe ek admi mila tha jo iocl guwahati me naukri dene ka wada kiya. Would apne aap ko iocl guwahati ka computer engineer bola tha. Uska name hai mukut bhagawati
                        Colour - gora
                        Height - 170cms
                        Number - [protected]
                        Hamare gaon ka 6-10 logo ka paisa liya hai. Hamse v liya hai 5 lacs. Paisa dena guna hai hamse bhul ho gaya sorry. Unho ne hame appointment letter aur i card v diya hai. Plz help us. Hamara contact number hai [protected], [protected].
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Same problem faced by me.plz help us..I can't find him now.
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                          K
                          kk_do63
                          from Jaipur, Rajasthan
                          May 11, 2016
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                          Address: Raipur, Chhattisgarh
                          Website: www.iocl.com

                          I am a food corporation of india (Central govt u/t) employee and departmentaly promoted from bhopal (Mp) to raipur (Cg) during april'16. Further, i have prepared tv from existing bhopal gas dealer m/s saini indane vide tv no.[protected], dtd.6/5/16 to raipur. Today i. E. 11/5/16 i have approached to cited both gas agencies but both has denied to prepared desired sv. It is inform that i have recently residential address at harsh vihar, mowa, raipur which is nearest to both agencies.
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          I have one LPG connection with IOCL. My cunsumer number is 204618.my connection is suspende since july 2015. I already submitted my KYC form about 8 months before but still connection is not being activated.
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                            A
                            Animen
                            from Thiruvananthapuram, Kerala
                            May 11, 2016
                            Resolved
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                            Resolved

                            Address: Thiruvananthapuram, Kerala, 695582

                            I made the payment but didnt got gas refil after bill payment, Axis transaction id:[protected], the status for the mentioned transaction is marked as success and the payment for the same was sent to Indian Oil Corporation Limited on[protected] Techprocess solutions LTD, vide merchant reference no RF[protected].Any one please help in filing a PIL through RTI
                            Jul 4, 2016
                            Complaint marked as Resolved 
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 02, 2016
                            Indian Oil Corporation [IOC] Customer Care's response
                            We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                              S
                              sachrko
                              from Mangalore, Karnataka
                              May 11, 2016
                              Resolved
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                              Resolved

                              Address: 673310

                              Madam, Sir

                              I am Ragini Chandran a consumer of Mahe gas agency. For the last few months all my subsidy amounts are being transferred to wrong bank account. Kindly ask the concerned authority to do the required steps to transfer the amount to my SBI mahe branch account.

                              Details:
                              Aadhar no:[protected]
                              consumer no: CX5357984
                              Agency: Mahe gas
                              Address: XIII/83A SITHARA, PANDAKKAL, NR UROTHUMMAL TEMPLE
                              District: Mahe
                              State: Pondicherry
                              Bank: State bank of India, Mahe branch
                              Jul 3, 2016
                              Complaint marked as Resolved 
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 02, 2016
                              Indian Oil Corporation [IOC] Customer Care's response
                              We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                D
                                Divyamaan shekhawat
                                from Noida, Uttar Pradesh
                                May 10, 2016
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110085
                                Website: indianoil.co.in

                                Dear Concern,

                                i am facing major issues with 2 of your gas agencies here in Rohini Delhi.
                                I used to have my connection from Puneet Gas agency in Rohini sec-16 from last 4-5 years, suddenly few months back while booking i got a message that my agency is changed from Puneet to Balaji Gas which is in Sector-5 Rohini, and concerned person told me to contact them to booking.

                                Since then i have atleast 15 times gone to there respective offices but both are not having any records of mine. They are asking for Gas booking slip which we use to receive with delivery, i have explained them that nobody keeps that slip. I have checked personally also i dont have that slip. I have shown them the booklet which i initially got but they are not understanding.

                                From last 3 months i am unable to book my gas, one side our prime Minister is promoting so much for LPG connection on other hand our stupid gas agencies are not providing LPG cylinders to customers.

                                My Details are given below-

                                Name- Divyamaan Shekhawat
                                Address- I-8, Sai Appt, Sector-13, Rohini, Delhi-110085
                                Gas connection No- 55245

                                Kindly get the same sorted asap, before i lose my control and go to consumer court.

                                Its my humble request kindly get the same rectified and kindly guide your agencies to help customers.

                                Regards
                                Divyamaan
                                Jul 5, 2016
                                Complaint marked as Resolved 
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 02, 2016
                                Indian Oil Corporation [IOC] Customer Care's response
                                We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                  S
                                  Sana Tauqeer
                                  from Tiruvalla, Kerala
                                  May 9, 2016
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                                  Address: Kolkata, West Bengal, 700046
                                  Website: Indian oil corporation

                                  This retail outlet naming M/S swati auto service, address 37/1 christopher road kolkata 700046 have been closed for no reason since for over a year, we stay here we are facing dificulty coz we have to go very far for refuelling, officer senior sales officer naming P Ghoshal and Mr Gupta have done this for their personal benefits ... I urge u to kindly look at this matter... Owner of this retail outlet R Sen ph no [protected]
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Dear sir mera riffil no.889 hai prehlad s/o chunnilal house no.249 sarafa bazar hodal disst palwal hai sir hum gas booking karte hai agency mai phone nahi uthate hai kareeb 15 days ho gaye koi bhi responce nahi mil raha hai agency name( brij gas service bye pass road hodal) plz hamri problam solf kijye THANKS PREHLAD MITTAL HODAL
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                                    S
                                    soumikoil
                                    from Kolkata, West Bengal
                                    May 9, 2016
                                    Resolved
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                                    Resolved

                                    Address: Hooghly, West Bengal, 712311

                                    Dear Sir,
                                    It is very surprising that the delivery person has reported the door of our house closed
                                    though my parents, my wife were very much present in the house.
                                    This is a false report given by your delivery boy.
                                    I wood like to bring to your kind notice that this is happening every time while delivering cylinder to our house.
                                    The concerned agent responsible for delivering LPG cylinder does not pay any attention in spite of our repeated complaints every time to their office.
                                    We are simply being harassed and facing difficulties to meet our requirement.
                                    Request you to take proper action to stop such false reporting and deliver cylinders to our house with out further harassment.

                                    Message dated 06.05.2016 received from Indane office is given below for your reference:

                                    Cash memo [protected] of amount Rs.555 generated for booking no. 470398, shall be delivered shortly.Insist for pre-delivery check while receiving refills

                                    Message dated 09.05.2016 received from Indane office is also given below for your reference:

                                    Cashmemo [protected] generated against ur refill booking No.470398 stands cancelled. Reason:Door Closed. Delivery may be reattempted shortly
                                    Jul 3, 2016
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 02, 2016
                                    Indian Oil Corporation [IOC] Customer Care's response
                                    We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                      B
                                      bhaitee
                                      from Mumbai, Maharashtra
                                      May 8, 2016
                                      Resolved
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                                      Resolved

                                      Address: Jorhat, Assam

                                      M/s gasco agecies has not delivered my cylinder till today after passing a good no of days. I had booked my cylinder against my service con 7457 on 5/4/2016. When i had talked with the owner of the agency he had instructed me to transfer my connection to some other agency which has hurt me because i am an old customer of the agency. Also he had denied to deliver the cylinder urgently. Since here is a delay for more than a month it has given me trouble to maintain my family pl look in the matter.
                                      Jul 6, 2016
                                      Complaint marked as Resolved 
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 02, 2016
                                      Indian Oil Corporation [IOC] Customer Care's response
                                      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
                                      Hi good morning sir/mam,
                                      this is Lohidasu from Hyderabad, i taken new conection on December 2015 and linked to my sbi account with my other number on feb 16 of this year, but, still i didn, t get subsidy please solve to my problem. thank you


                                      Regards,
                                      Lohidasu
                                      Jo ladka cylinder supply karne aata h wo hum se kehta h ki mai tunhe cylinder duga jo tum kar sakte ho wo karke dikho
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                                        H
                                        humra
                                        from Bargarh, Odisha
                                        May 7, 2016
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                                        Address: Patna, Bihar, 801505

                                        I am a daily consumer of m/s sulabh indane phulwari sharif patna. I have done my bookings for gas cylinder on 20 march 2016 (Consumer name - shabnam qumar, ref no-410436) but even after repeated calls and warnings there has been no response from the company itself. They have switched off there mobile phones including the vendor mr. Ajay. They are not responding to any of our phone calls and requests. After making the bookings the gas cylinder is scheduled to be delivered in 2 to 3 days but even after 47 days there has been no response and all our phone calls have gone in vain. So i request the forum to look into this matter as early as possible and resolve this issue.
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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