Indian Oil Corporation [IOC] Complaints & Reviews

My consumer number is 011579LPGID:[protected].Refill booked through IVRS .Bill number was also generated [protected] dtd 12.05.2016.Nobody contacted me for delivery.I received a message around 22.30 to day my booking was cancelled for door locked, but the whole day i am available at my home.last week also i booked for a refill and later an information by SMS that bill number [protected] was assigned on 06.05.2016 at 21.15 hrrs and expecting the refill .Me and my wife available at home and no gas vendor called me through phone or in person.To day another SMS AT 0945 HRS the bokking number350785 was cancelled and I was asked to meet the dealer .The agency told me that I was not available at home on the delivery date.It is a lie.Normally the vendors selling the refills to some other persons and giving commission to their agency.The sakthi gas agency VADAMADURAIasked me to book again for a refill.

Complaint. No.2644947

Yogender pratap singh (Cn. M03158) my distributor is m/s taj gas service, agra (U. P.). Service of your distributor is very bad, i booked my refill one time in the month of 7/5/2016 booking no. 900917 / cash memo [protected] dt.12/5/2016 but they did not delivered the refill, they did not pickup the phone, but till now i have still not received yet. Every time are the same problems before 6 months.

I have transferred my Indane LPG gas Distributor from Sadanand to Sri GuruKrupa & now online it is showing give it up subsidy option Yes .I want to know without my confirmation how come it is showing Yes. I have not clicked anywhere also & not submitted any form for Giving up the subsidy. Kindly correct it from your side. I want an L.P.G. cylinder at subsidised rates only.

Thanking you,

My details are given below.
Name: Dev Bhalla
Consumer number :CX30182708
LPG ID.:[protected]
Issuing company :IOCL
Distributors Name. :SRI GURUKRUPA INDANE DIST.

Re: Indane Customer
Sub: Complain against delivery person ‘Sanjay’ of Survey Park Gas Service, C-215, Survey Park, Kolkata 700075 for charging more on Gas Cylinder on 11.5.16 from my old ailing aged mother.
Dear Sir,
This is to inform you that my ailing and bed ridden mother stays in Flat No 1050/1 Survey Park, Kolkata 70075. On 11.5.16 Survey Park Gas Service delivered the gas cylinder at my mother’s residence through ‘Sanjay’ the gas delivery boy. He was handed over Rs 620/- without looking into the receipt by the 'Aya' of my mother. Immediately there after he left the house without returning the change. When the Bill was checked it was found that the Gas price is Rs 554.50/-. There after he was again called through the local inhabitants and after much persuasion returned Rs 45/- that is he has charged Rs 580/- for the cylinder and has charged Rs 25/- extra for no apparent reason. Not only that the ‘Flat’ is in the ground floor of the building so they do not have to give any effort.
This type of attitude of the delivery boy’s is continuing and inspite of repeat complains no steps has been taken by the Company and the demand is increasing day by day. I also come across lot of advertisement in the radio where propaganda is being made that we should not pay any extra money as well as the weight of the cylinder should be measured before delivery and so on. However, nothing happens all complain fall in deaf years.
Yours faithfully

Dear sir,
When i (Manoj kumar) reached to narwana gas service, narwana (Jind) haryana for booking of a gas cylinder. They refuse my request. I can't book my gas cylinder because my registered mobile no. Not working from last few days.
When i demand from them complain register, they misbehave from me.
Please tell me is there complaint register is not available or why you keep this kind of staff. Mr. Is lambha owner of agency is also not available at office even.
Date:[protected]
Time:- 11:40 am
Resolution:-
1. Avaliable a head person in office to resolve consumer complaints.
2. Replace staff or to teach a lesson to them.
3. Availability of complaint register.

With your kind attention I Sanjeev Ganguly would like to state that the subsidy of LPG against Consumer No.CX22880931 is not credited to my Savings A/C since November, 2015.I received Rs.128.18/- on dated 19th October, 2015 which was the last subsidy which was credited to my Savings A/C.I contact with my Gas Distributor & Oriental Bank Of Commerce, Nager Bazar, Kolkata(where subsidy is credited).From Both place, I was told that all the criteria is perfect to receive the subsidy.
So therefore I don't understand that what problem is arrised to give the subsidy.
Please do needful & solve the problem as early as possible.
My Aadhar Card No.is[protected].

I have lpg connection. My consumer no. Is 27025.
Date of booking : 21/04/2016
Casememo genreated on 11/05/2016
With out any my permission my booking has been canceled today and give the reason "door was closed".
This type of activity most of the happenes.
Gas should be deliver through a single message by which we book the gas.

Distributor: ashwani gas serives
Bairahana, allahabad, uttar pradesh.

I am a consumer o[censored]r concern under my consumer no 01559 under ur ro& dutt enterprise of sodepur north tweenty four parganas west bengal. I have received the gas cylinder of different datedteviz. 27/07/2015 cash memo no 135534, date 29/08/2015 cash memo no 172361, date 07/05/2016cash memo no 35681. Sorry to bring ur notice that no subsidy amounts has been credited to my acoount as detailed with ur knowledge. Kindly check at ur end & give me the credit of subsidy amount. Hope u will treat these as most urgent. Ur co-operation is solicited

I mr. K. Murali, complaint against to mukund gas agency, 3-4-874/e, opp: andhra yuvathi college, suraksha mission road, barkathpura, hyderabad. Telangana.

Sir,
I complaint against mukund gas agency for gas delivery delay, i booked gas cylinder on[protected]. They did not deliver the gas cylinder till[protected] and i got the cancelled message. Again i booked cylinder but i did not receive till now. Hence i request the kind officer to take necessary action consern authority.

Thanking you sir,
K. Murali
[protected]
Hyderabad
Gas no; 265835

Namaskar sir/mame, mujhe ek admi mila tha jo iocl guwahati me naukri dene ka wada kiya. Would apne aap ko iocl guwahati ka computer engineer bola tha. Uska name hai mukut bhagawati
Colour - gora
Height - 170cms
Number - [protected]
Hamare gaon ka 6-10 logo ka paisa liya hai. Hamse v liya hai 5 lacs. Paisa dena guna hai hamse bhul ho gaya sorry. Unho ne hame appointment letter aur i card v diya hai. Plz help us. Hamara contact number hai [protected], [protected].

I am a food corporation of india (Central govt u/t) employee and departmentaly promoted from bhopal (Mp) to raipur (Cg) during april'16. Further, i have prepared tv from existing bhopal gas dealer m/s saini indane vide tv no.[protected], dtd.6/5/16 to raipur. Today i. E. 11/5/16 i have approached to cited both gas agencies but both has denied to prepared desired sv. It is inform that i have recently residential address at harsh vihar, mowa, raipur which is nearest to both agencies.

I made the payment but didnt got gas refil after bill payment, Axis transaction id:[protected], the status for the mentioned transaction is marked as success and the payment for the same was sent to Indian Oil Corporation Limited on[protected] Techprocess solutions LTD, vide merchant reference no RF[protected].Any one please help in filing a PIL through RTI

Madam, Sir

I am Ragini Chandran a consumer of Mahe gas agency. For the last few months all my subsidy amounts are being transferred to wrong bank account. Kindly ask the concerned authority to do the required steps to transfer the amount to my SBI mahe branch account.

Details:
Aadhar no:[protected]
consumer no: CX5357984
Agency: Mahe gas
Address: XIII/83A SITHARA, PANDAKKAL, NR UROTHUMMAL TEMPLE
District: Mahe
State: Pondicherry
Bank: State bank of India, Mahe branch

Dear Concern,

i am facing major issues with 2 of your gas agencies here in Rohini Delhi.
I used to have my connection from Puneet Gas agency in Rohini sec-16 from last 4-5 years, suddenly few months back while booking i got a message that my agency is changed from Puneet to Balaji Gas which is in Sector-5 Rohini, and concerned person told me to contact them to booking.

Since then i have atleast 15 times gone to there respective offices but both are not having any records of mine. They are asking for Gas booking slip which we use to receive with delivery, i have explained them that nobody keeps that slip. I have checked personally also i dont have that slip. I have shown them the booklet which i initially got but they are not understanding.

From last 3 months i am unable to book my gas, one side our prime Minister is promoting so much for LPG connection on other hand our stupid gas agencies are not providing LPG cylinders to customers.

My Details are given below-

Name- Divyamaan Shekhawat
Address- I-8, Sai Appt, Sector-13, Rohini, Delhi-110085
Gas connection No- 55245

Kindly get the same sorted asap, before i lose my control and go to consumer court.

Its my humble request kindly get the same rectified and kindly guide your agencies to help customers.

Regards
Divyamaan

This retail outlet naming M/S swati auto service, address 37/1 christopher road kolkata 700046 have been closed for no reason since for over a year, we stay here we are facing dificulty coz we have to go very far for refuelling, officer senior sales officer naming P Ghoshal and Mr Gupta have done this for their personal benefits ... I urge u to kindly look at this matter... Owner of this retail outlet R Sen ph no [protected]

Dear Sir,
It is very surprising that the delivery person has reported the door of our house closed
though my parents, my wife were very much present in the house.
This is a false report given by your delivery boy.
I wood like to bring to your kind notice that this is happening every time while delivering cylinder to our house.
The concerned agent responsible for delivering LPG cylinder does not pay any attention in spite of our repeated complaints every time to their office.
We are simply being harassed and facing difficulties to meet our requirement.
Request you to take proper action to stop such false reporting and deliver cylinders to our house with out further harassment.

Message dated 06.05.2016 received from Indane office is given below for your reference:

Cash memo [protected] of amount Rs.555 generated for booking no. 470398, shall be delivered shortly.Insist for pre-delivery check while receiving refills

Message dated 09.05.2016 received from Indane office is also given below for your reference:

Cashmemo [protected] generated against ur refill booking No.470398 stands cancelled. Reason:Door Closed. Delivery may be reattempted shortly

M/s gasco agecies has not delivered my cylinder till today after passing a good no of days. I had booked my cylinder against my service con 7457 on 5/4/2016. When i had talked with the owner of the agency he had instructed me to transfer my connection to some other agency which has hurt me because i am an old customer of the agency. Also he had denied to deliver the cylinder urgently. Since here is a delay for more than a month it has given me trouble to maintain my family pl look in the matter.

I am a daily consumer of m/s sulabh indane phulwari sharif patna. I have done my bookings for gas cylinder on 20 march 2016 (Consumer name - shabnam qumar, ref no-410436) but even after repeated calls and warnings there has been no response from the company itself. They have switched off there mobile phones including the vendor mr. Ajay. They are not responding to any of our phone calls and requests. After making the bookings the gas cylinder is scheduled to be delivered in 2 to 3 days but even after 47 days there has been no response and all our phone calls have gone in vain. So i request the forum to look into this matter as early as possible and resolve this issue.

D/Sir, we have been informed by M/s Dinesh Gas Agency situated at Vigyan Nagar - 324005, Kota, Rajasthan that no one can take the delivery of cylinder from their Godown as per govt. new rules for cylinder supply.

Please advise if there is any rules or circular or information regarding this statement.

The Gas Agency is demanding additional money for delivery charges which we don't want to pay it hence we want to take the delivery from Agency Godown.

Hi,
I would like to inform you that i dedar ali mirza, a resident o[censored]luberia, howrah.
I already register an order for new connection. Selected distributor is bani gas services. Registration number :- n160408209018160217682.
But they refused to accept my kyc form .
I already complainted to customer care about this issue.
(Complaints no-262564) but there was no reply.
I have attached a photo of new connection order details.
Kindly take necessary steps as early as possible.