Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 9%
Submit a Complaint
9226
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1080
down
582


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
9%
Complaints
9226
Pending
0
Resolved
813
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (747)

Indian Oil Corporation [IOC] Complaints & Reviews

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Indane Gas — Harrasment of consumer

 sansttorm
We are subscribers to Indane gas since a decade now. Recently the service of booking for gas got switched from the local supplier to a direct-phone-in via computer monitoring. Despite the fact that pressing numbers for languages etc is not easy for elderly people, this rather in-efficient system is made mandatory. My complaint: My gas agency supplier is Vigneshwara gas agency on double road, Mysore. Address: 14th Main Road, Double Road, Kuvempunagar, Mysore - 570023 +[protected], 2342374 The problem: In my area there are four people with the same house number as ours. This wasn't...
Complaint comments  Read comments Complaint category Other

Indane — DELAY IN DELIVERY BECOME A COMMON FEATURE

 Arjun Prasad Yadav
Respected Sir, I have booked my cylinder on 11.10.2014 and my consumer no. is 009932. My Distributor name is ALADIN (169, Andul Road, Block - E, Howrah, west Bengal). Till date i have not received my cylinder. In fact, in case of one time event i would not lodge this complaint at all but now it becomes a regular feature, everytime i booked my cylinder it get delivered after 3-4 weeks, I am sure this is not and should not be your standard delivery time. I am suspicious that something is going wrong somewhere which needs to be investivaged at the earliest. This will not only built-up...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indane — non deliver of cylinder

 mspatel67
Sir, I have booked cylinder on 10.10.2014 of my consumer no. 14375 (New ID [protected]) of Indane company. I have on-line that the casememo is generated on 17.10.2014 and cancelled by distributor. The reason is shown by distributor that door is closed. But, the house is not closed, only I and my spouse is out of Gandhinagar for two days. I am trying to call distributor so many times, but it is not received. So, sir I hope that the cylinder is received as earliest possible. From: Jagdish D Patel, A/FF/5, Harinand Flat, Plot No. 10, Sector-28, Gandhinagar. PIN-382028...
Complaint comments  Read comments Complaint category Other

Indane — Gas leaking from the Cylender

 Renadev
FROM RENADEV.K CONSUMER NO:1861 THUSHARA CHERUNNIYOOR.P.O VARKALA TO THE DISTRIBUTION MANAGER INDANE GAS AGENCY Respected sir, According to the booking the gas Cylinder is delivered in my house before five days.Bue when we open the white coloured seal, found that the gas is leaking from the nozzle. Immediately we close the seal and inform Jaya Gas Agency Varkala. But Still now nobody will come and rectify the problem. So I request to you, please send your technician immediately and solve the problem. cherunniyoor 28/10/2014...
Complaint comments  Read comments Complaint category Utility Services

Indane — GAS SYLENDER NOT DELIVERED BY AGENCY AND MISBEHAVIEAR

 DIVYARAJ007
I AM ANAND PAL SINGH RATHORE (CONSUMER NO.-11480) HAVING A GAS CONECTION OF INDANE AT RUMI GAS AGENCY (169981)RATLAM (M.P.)..I BOOKED MY SYLINDER ON 27 SEPTEMBER.BUT AGENCY NOT DELIVERED MY SYLINDER.AFTER THAT AGAIN I BOOK MY SYLINDER ON 18 OCTOBER BY SMS BUT TIL NOW AGENCY NOT DELIVERED MY SYLINDER.MY SON DIVYRAJ SINGH CONTECTED TO RUMI GAS AGENCY BUT BEHAVIEAR OF STAAF IS NOT GOOD WITH HIM.THEY MISBEHAVIED WITH MY SON DIVYARAJ SINGH.RUMI GAS AGENCY NOT DELIVERED SYLINDER AT HOME.THEY STORED AND DISTRIBUTE SYLINDER FROM A CIVILIAN AREA POINT WICH IS WERY RISKY.CONSUMER HAVE TO GO THAIR AND PICKING...
Complaint comments  Read comments Complaint category Products & Services

Indian Oil Corporation — quantity oriented

 nagumadurai
SIR, Last weak I travelled from hydrabad to Madurai via Bangalore, I fill diesel to my car at SRIRAM PETROLEUMS, NH 7 BYPASS, BANGALORE ROAD, ANANTHAPURAMU 515004 they fill for 61.75 litre's but my car (innova) diesel full capacity is 55 ltrs only and also, before filling I already had 1/4 tank of diesel I cant argue with them in telungu .i got bill from them. IOC have take necessary step to stop this fraud activity .i am sure that i have cheated[protected]rs of my hard earn money.That frauds are representing INDIAN OIL non of us known any filling station we know only by the BRAND INDIAN OIL..Please...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation — complaint for diesel mix kerosin

 pcsir
Sir I request Your Dealer M/s.Mohit Indian Oil Add-SH-37 Kudan Katangi Road Th-Patan Distt-Jabalpur M.P 483105 mobile- [protected] are Sale Diesel with mix kerosene. Please check urgently otherwise I request Minister of this dept.with media . From : Rajendra Chourasia Katangi Mob-[protected]...
Complaint comments  Read comments [1]Complaint category Products & Services

Indian Oil Corporation — shortage of petrol

 Naman Mehta
shortage of petrol Sir, I am a businessman and I find this indane oil petrol bunk nearer so I always fill petrol here and in the last 6 months I have been facing this shortage of petrol in this outlet when ever I tell them to fill for 200rs they fill for 40(not showing 0 nor they put number on the device and then they add 160 and fill rest. i found shortage of fuel when i last time filled my petrol else where. The fuel meter raised than this outlet used to raise after filling 200 rs. and also the mileage count device showed. Kindly take an action to it and help others not to suffer Place: hp...
Complaint comments  Read comments Complaint category Other

Indian Oil Corporation — Fraud by Dealer charging for excess quantity

 honeyajay
Yesterday I went to Meer Singh filling station of Sohna Road Gurgaon for filling of diesel into my XUV 500. When the meter of the machine started it started with 5 ltrs just in one second after showing zero. When i discussed this with the person filling he said there is no problem in the machine if you want you can check it, we will take it out and confirm you the quantity. They filled around 72.5 ltr of diesel in a vehicle which is having a maximum capacity of 70 ltr fuel tank and I was driving it so it was not empty must be having atleast 2 ltr. When I told them that you take it out and...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation — COMPL. FOR KEROSENE MIX DIESEL

 pcsir
Sir I request Your Dealer M/s.Mohit Indian Oil Add-SH-37 Kudan Katangi Road Th-Patan Distt-Jabalpur M.P 483105 mobile- [protected] are Sale Diesel with mix kerosene. Please check urgently otherwise I request Minister of this dept.with media From : Rajendra Chourasia Katangi Mob-[protected]...
Complaint comments  Read comments Complaint category Products & Services

Indane — Refill cylinder could not delivered in proper time

 Manik Sutradhar
Hi, This is Manik Chandra Sutradhar. My consumer no. 142654 with [censored]U MEMORIAL GAS AGENCY (Mokdumpur, Barowarytola Lane, Malda-732103). I have need no. of 9 cylinder per year. From last two months gas agency could not give gas in proper time. I have booked for refill cylinder on 06.10.2014 with booking reference number was 232454. My gas was finished on 21.10.2014. Now I am facing huge problem. After that I contact with dealer. But result is the same. He replied me after one week refill cylinder will be available. I think [censored]U MEMORIAL GAS AGENCY workers involved in black marketing in this area....
Complaint comments  Read comments Complaint category Job & Career

Indane — cylinder not delivered but received message stating its got delivered

 keerthiprem25
Hi am customer of Indane, consumer number 371 from Bangalore and the agency name is sree raghavendra enterprises. I have booked a cylinder on 22nd September 2014 and the booking num which was sent to me was 251092 and the cash memo number was [protected]. I was waiting for the delivery but after one month I have received a message stating the cylinder had been delivered on 24th October 2014 where they have not delivered my booked cylinder pls do take this as a complaint and make my cylinder gets delivered. Regards Mahendran...
Complaint comments  Read comments Complaint category Gas Stations

Indane — non supply of lpg cylinder

 girishkumar2014
respected sir, i am indane lpg consumer from ravindra gas agency anayadi, alappuzha dist.from many years they are are not supply lpg cylinder properly.now they allow to supply only consumers they are booking lpg before 31 st august.the notice they stick on their office front side i attached here.so take necessary action for supply lpg properly or divide this agency 2 or 3....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation — petrol pump

 Rijo Deva Das
sir i want to complaint about indian oil petrol pump KR Road . jayanagar 7th block banglore they are not filling correct amount of petrol for money and not giving exact change if we ask something the employes are behaving rude most of my friends have same complaint and they are not giving any ckcking tools like filter pepper or anything while you are giving adds check and fill every where now a days we all are going to shell petrol pumps as they are good in service and we suggest shell our known ones please take fast action they are spoiling a trusted brand all over India...
Complaint comments  Read comments Complaint category Employees

Indian Oil Corporation — petrol pumps

 Rijo Deva Das
RESPECTED SIR, i want to complaint about Indian oil petrol pump KR Road, Jayanagar 7th block Banglore they are not filling correct amount of petrol and if we ask they are showing goondaisam if we ask to fill for 100 rs he will first set for 30 and stars will after a while he will say sorry and put for 70 and fills the same experians about 8, 9 of my friends had in that we can under stand its not a accedent and its a planed trick and other fmous trick is if we give 500 and fill for 100 he will count 400 and gives onely 300 if we ask he will say i gave 400 THIS IS SAME AS ROBBERY ... if we...
Complaint comments  Read comments Complaint category Employees

Indane — not getting double cylinder connection & delivery of refill cylinder is very late

 SRISRITHAKUR
THIS IS NIVEDITA SARKAR, ADDRESS-NOAPARA PANCHANANTALA (SONARPUR) KOL-150. MY CUSTOMER ID NO-CX4395428. UNDER SONARPUR GAS SERVICE. I AM NOT GETTING DOUBLE CYLINDER CONNECTION TILL TODAY & ALSO NOT GETTING REFILLED CYLINDR IN PROPER TIME. THATS WHY I FACE MANY PROBLEM. SO I REQUEST U PLZ TAKE PROPER METHOD & GIVE ME DOUBLE CONNETION. I WILL REALLY GREATFULL TO U. THANKING U NIVEDITA SARKAR...
Complaint comments  Read comments Complaint category Gas Stations

Indane — Not able to get a new connection even after applying for more than 6 months

 smithm01
Hi, I have applied for a new domestic gas connection at J N Enterprises, No.98/6, 20th Main Road, 1st Stage, BTM Layout, Bangalore - 560076. NC Date - 10th April 2014 Application no- 5125450/[protected] I have the gas stove. Needed inspection to be done and new gas cylinder to be provided. I have been to the office for 6-7 times now and always heard the response that "You are not the only customer who is applying. It will take some time". I have not still got the connection till date. Thanks, Smith...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation — FRAUD IN FILLING PETROL AT DHARMA PETROL BUNK, PONDICHERRY

 nvraj12
Dear sir, I am V. Raju from Chennai, last Sunday on 19th Oct 14, at about 1500hrs On my way back from pondicherry to Chennai via ECR Road, I went to DHARMA PETROL BUNK after Pondicherry university to refill the petrol, I paid 1000Rs and told the filling man to fill petrol for 1000 Rs, but he filled it for 200Rs only, on query he replied that he will fill up for another 800Rs, but he started refilling again without resetting the meter and he filled it up to 800Rs only, again on query he replied that meter will automatically reset, no need of manual reset and he filled altogether for 1000 Rs, luckily...
Complaint comments  Read comments Complaint category Products & Services

Indane — Inordinate delay in refill delivery- Consumer No.24134.

 Prithwijit Bardhan
I booked one refill on 28 September, 2014 vide Order No.235520 with M/s Nayek Gas Agency, Kalna, Dist. Burdwan, (Ph no.[protected] which has not been delivered till date. Today, on enquiry, I came to Know that delivery has only been completed for the booking up to 21 September. Moreover, I failed today to book (on line) another refill. As a result, I am in deep trouble since I have no alternative at this age of 89 years. I am not sure whether this crisis is genuine or created. However, I would request the appropriate Indane Authority to look into the matter so that I get my delivery without further...
Complaint comments  Read comments Complaint category Other

Indane — INDANE GAS AGENT IN VELLORE -AJAY GAS AGENT HARASSING CUSTOMERS BADLY FOR EVER

 murugadasr
Sir/madam, My consumer Number with Indane Gas Agency is 406723 with AJAY GAS AGENCY in Sathuvachari-Vellore. I requested for second Cylinder as advised by agent. When I went there with all required documents (My Aadhar card, Original Gas Book, PP Size photo) they asked for original receipt of deposit amount which I had lost/misplaced, therefore I was unable to produce it. Finally the agent has scolded me with unparliamentray words in singular as I did not have deposit receipt. He was indecently behaving with me and shouted at me to get out from there saying I am a irresponsible guy. Please note,...
Complaint comments  Read comments Complaint category Government Organizations

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