Indian Oil Corporation [IOC] Complaints & Reviews

There is a gas leakage at my house, i called emergency no 1906 and given below is the complaint details:

Your complaint no. 80011 is informed to mechanic of rajhans gas service at 20:47 hrs on his mobile no.[protected].The complaint will be attended within an hour.

I am waiting from the last one hour but gas mechanic has not arrived at my home till now. I have elderly people and infant at my home. I called the mechanic mobile no but he is not picking up the phone.

On friday, 8th of april (Gudi padwa), two families were travelling on a rented cab from pune to tuljapur for darshan.On the way the driver stopped at tuljapur -nandanwan petrol pump to fill petrol. The staff at this petrol pump was drunk and got into fight with driver. Meanwhile my husband came out of cab the staff came with long bamboo stick and hit him, he dint know the reason for this as well.We esacped from the place asap as we dint have good idea of place.

Let me know the action taken on this and please just dont send just a mail with "sorry for inconvenience caused".

I went to fill petrol for my unicorn bike at rajashree petroleum (C no-5/d, 2nd block, 4th stage, btm layout, bilekhalli, bangalore 560076)and i asked them to fill full tank.. There were two guys involved.. They asked me to stand in side of the petrol filling machine(With rude voice). From there i cannot see the meter readings. Within few seconds one guy filled the petrol and the other guy asked me to come little more front to bill. I gave my credit card and then i was trying to see the meter.. Before me seeing that they reset the meter and started filling for the other guy. They billed me for 1000rs(15 ltr).. I was surprised because i never filled my bike for 1000 rs and i checked my vehicle tank capacity and it is 13 ltr and i already had around 1 ltr fuel in my bike . i immediately asked for the bill they gave me a written bill for 1000rs i gave them back and asked him for the machine bill.. They gave me a machine bill for 1000 rs(With 15 ltr ) i started questioning them nobody was giving the proper answer.. I went to their managers cabin.. He was also not able to answer anything.. They accepted that they were cheating and they gave me back 170/rs and billed me only for the 12.57 ltr. Eventhough i got my issue resolved. I want indian oil to take action against them and they should not force people to stand in the side of the machine.. I am not sure how many people they are cheating every day...

Dear sir,

I would like to inform you that i am a customer of indian oil corporation for long time and my gas distributor is sikarwar gas agency model town agra.I have book online gas 4 april and i have received massage for delivery as same day . I can pick up delivery only sunday. There is no person in home and i am job person ...Now the matter is my cash memo no.[protected] and booking no is 581881.
I was conversation with yr delivery boy mr .Dharmendra and told him i am not able to pick delivery in middle and my sister exam already continuously running i request him that he will deliver only sunday
Now i called to mr .Dharmendra where is my delivery then he told me yr delivery is cancel so you should re-book your cylinder .

So now my question is where is my delivery and i was already conversation yr delivery boy .
Kindly send me immediately my booking cylinder as soon as possibble,

Thanks for considering my application.

Thanks & warm regards!
Ravi kumar
Handy: [protected]

It's a shame that I chose to go to this petrol pump knowing that they do not fill fuel for the money paid its always less. Twice I felt cheated by them. For eg I fill for Rs 100 I find that only about Rs 40 is filled. N rude behavior from the staff when you ask them why they do this. Very disappointed, since I did not want to argue with them there I am raising it here. Hoping some kind of action.
Indianoil Petrol Bunk
Doddabommasandra, Near Nanjappa Circle
Bangalore -560097

Today dated 5th April I had very bad experience by petrol filling boy Mr Patil. This person is always very arrogant and suddenly stopped my two wheeler and permitted one of his friends breaking the queue allowed him to fill the fuel. When I asked the Mr. Patil he started shouting on me and started giving threat to me. He was acting like 'bhai' of the area. I had several other incidents about this person previously also and always behave rudely. When I made his complaint to the manager of the petrol pump they also not serious about taking any action against this person.
This is really bad that such type of incidents are happening at IOC fuel station and I request to please take strict action against this person.

I am m srikanth residing at plra 125 thulasi upstairs ponnoth lane kaloor ernakulam (Phone [protected] and email [protected]@gmail.com ) i have a gas connection (No 34727) with anand gas agency palarivattom ernakulam. The agency is not supplying gas refills within the specified time. It takes 35 to 40 days to get the cylinder after booking through ivrs system . For the last two months we had received the refills after registering complaint at indane website . Now on march 2 2016 i had booked the gas through ivrs . The booking reference no 506947. Its now 38 days after booking .The cylinder is not delivered till date .We had registered complaint in the indane website -the complaint docket number is 2606937. There has no been reply to our query nor the refill has been supplied today . We request you to kindly intervene and see that the cylinder is delivered immediately.

Dear sir/madam

I am lpg consumer of indane gas, my consumer no. Is cx24755302. I want to draw your attention that our lpg distributer " sharma gas agency " is denying to deliver gas cylinder at my home. Its hectic work to take self delivery from agency.Every time need to take leave from office for delivery work.

Kindly help me and resolve the problem asap

Warm regards

Shishupal prasad
[protected]

Sir. This gas agancey.not satisfay in castumbor sarvice.
a) this gas agancey silandar.sell in godaun.all custumbor.not satisfay. Not homdilewari service and rs50 par selndar extra .in hom.dilewari
B)1000 rs in black silandar in hotal wale
C)customer not saticfay this ajancy total hares in costumber
D)and bad language use in customber
Agnce all inform this image

And agance name jagdamba Indian
Gas agance At.khaparkheda.
Dist.Nagpur thsil savoner.

I filled petrol for my car at Mettupalayam Road, Narasimhan Naicken Palayam Indian OIl Petrol Bunk. I saw the meter running for 500, but later I noticed that, they did not fill any petrol in my car, because after leaving the station I noticed that my fuel indicator showing same level as it was before the filling and soon the car came to reserve. I paid Rs.500 to fill my car. The attendant filled it and I watched the meter. It was running and reached Rs.500 and stopped. I after closing the fuel tank, left the bunk for work. On the way I noticed that the indicator showing no extra fuel. It also alarmed with reserve petrol. I went back to complain, they showed me the CCTV and spotted the car being in front of the pump. However, the filling nob was not seen as it was not covered by the camera. The manager didn't say anything but kept asking who was the attendant. I showed the boy, but they kept starring at each other. Knowing their plan that they are hand in glove, I left the station.

Dear Sir,

Please be informed, my LPG distributor named Pattammal Gas Agency collecting more delivery charges. Today (6th April 2016) cylinder delivered and asked me to pay Rs: 270. I have asked since I got bill amount only Rs: 213. He said
it was only bill amount, Rs 57 is delivery charges per cylinder.

Please advise how can we stop / avoid this kind of delivery charges.

Regards,
Madhavan

Sir,
1. I am a a customer of lpg( indane gas) and dependent for refilling of cyls on poonam gas agency, gola ka mandir gwalior (Madhya pradesh) 474005. The above gas agency is working in a arbitrary manners without caring the needs of customers. The following are the examples of its working styles:-

(A) the above gas agency never attends the telephone calls from customers.

(B) some of the customers, who are unable to book, their lpg cyl refill on line, are in great trouble as this gas agency not booking their lpg refill personally.

(C) my gas consumer no is 7385 and my name is raghupal singh tomar. But in gas agency's records it is mentioned as rs tomar (Raghupal singh tomar). I have requested several times to gas agency's staff to make amendments in their records, and write my name only raghupal singh tomar to avoid confusion and wrong delivery of lpg cylinders.

2. May necessary directions be given to above gas agency to do the needful at the earliest.

Gas booked for connection no 4728B in name of Madhusudan Singh, Address:- 1/323 Vikrant khand, Gomtinagar, lucknow-226010 on 26.03.2016 vide reference no 689306 but gas cylinder not delivered till date. Automated system says it has been delivered on 29.03.2016.

I booked refill on 19/03/2016. On enquiry it is known that my refill has been delivered on 30/03/2016. But in reality the refill has not reached my home. I did not book refill on 01/04/2016 but my distributor informs that i have booked on 01/04/2016. Please demand from my distributor the evidence of booking and refill delivery.
Name of distributor- sgeccsltd, burdwan court compound
Consumer no- cx11130110

I have ordered for refill cylinder through www.indane.co.in dated 11.03.2016 my consumer no. is CX27169493.order no. is 901848 but till date cylinder has not been received.I have gone to the distributor but they have reacted very casually saying it will be delivered within 1 day but not received yet.facing problem of empty cylinder.also the distributor Lalmani Indane is not receiving any phone calls any time. I want the cylinder very badly pls help in this matter

Sir,
The following complaint is already booked is not taken any action. The persons are asking the same money, they delayed the delivery service.

Indian oil corporation [ioc] — extra money asking for delivery and service

1 review
Ra ramdeep on feb 13, 2016
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I am the consumer of pandian gas agency, madurai residing at t.V.S nagar. The deliver boy at the time of cylinder deliver asking rs.40 extra. If we failed to pay, they said "we will delay the delivery and will not come for time to service" and they also asking more than rupees hundred for any service complaint regarding. Please take the step against this.

Thank you
Complaint status
[feb 13, 2016] indian oil corporation [ioc] customer support has been notified about the posted complaint.

Online booking as well as payment done against refill booking order no: [protected] on 16.12.15. dealer denied to supply cylinder saying I Have blocked supply for online payment booking.
online complaint registered with IOC, they have assure to solve the problem.
I have call many times to dealer's office n tried to meet them but no positive response received till date.

On 16th march 2016 night on my way from thrissur to bangalore on a very very urgent matter, i filled full tank diesel in my vauxvagen vento car kl 08 av 9360from anidya petrol cafe, dealer, indian oil corporation ldt.kalathode, ollukara.p.o, thrissur-680655 at about 10 pm for rs.2300.after driving about 200km the car broke down due to engine problem on the highway near salem.it was very unsafe place. tamil nadu police petrol later came and took me and my family to nearest petrol station for safety. next day morning we took the car to bangalore piloted by another car.in bangalore i took the car to the vauxvagen authorised service centre, elite motors, bangalore.after 3days scanning they found that the fuel injectors have got damaged.they stated that it was due to impurities in diesel.the cost of replacement and repair is rs.2.5lakhs.we collected sample of diesel from engine and it was suspected to be mixed with kerosene.ireturned by train and on 30th april i again went to the same pump and collected a bottle of diesel and it was smelling kerosene very badly.i immediately telephoned shri.k.n.senthil kumar, [protected], whose name was exhibitted on pumps for registering complaints.he promised to go there and take take samples on the same day and address my grievances.when i telephoned him on 1st april 2016 i was told that he has not collected the sample even.this is terribly disappointing.i do hereby request you take this seriously and pay me the compensation of rs.3 lakhs to cover atleast a portion of the losses and agony suffered by me. k. r. venugopalan.

Deactivation of give it up subsidy
I am ramireddy ravindra reddya consumer of indane oil gas. By mistake i am wrongly clicked opt out of subsidy .I am not getting any subsidy then. I kindly request you to deactivate opt out of subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy.
Consumer name : rami reddy ravindra reddy

Consumer no. Cx26957542
Lpg id: 3 [protected]
Aadhar no:[protected]
Andhra bank a/c :- [protected],
Ifsc code:- andb0001627
Email : [protected]@gmail.com
Consumer type: domestic
Distributor name & address :cauvery insane agency; 415, maha rana prathap singh road, krishna raja puram, bangalore 560036, karnataka

Cylinder not delivered of booking dt: 2-mar-16, bookingref:901434 payment mode online - transref:[protected] through hdfc bank. Assurance received each time while called on[protected], complaint id recd 2584657 (Dt 18-3-16) and 2590624 (Dt 24-3-16) again via online portal (Https://spandan.Indianoil.Co.In) registered complaint no[protected]:54:19) final reply recd:refill would be delivering on or before 31.03.2016 subject to availability of stock. You may also contact with concerned distributor for getting the refill along with copy of this ecfs print (Image attached). Today (1-apr-16) distributor denied to receive printed copy (Ecfs) (Attached) as closing is in process even not able to provide receipt of same document also no cylinder delivery will be processed. 1) why cylinder is not delivered after advance payment. 2) as per satyam gas agency, asking for cash payment against this delivery and after receipt of online payment it will be adjusted in next delivery, if in 30 days time they have not recd payment how i should be assure of adjustment of same amount in next booking.3) where is my payment amount rs 576.5?
Consumer no:44394 name:manish patil, agency:satyam gas (S1, shaheed rajguru complex, opp mangal city, scheme no 94, adarsh mechanic nagar, vijay nagar, indore, madhya pradesh 452010)