Indian Oil Corporation [IOC] Customer Care
Indian Oil Corporation Ltd
Customer satisfaction rating: 9%
Submit a Complaint
9646
COMPLAINTS

Indian Oil Corporation [IOC] Customer Care

Indian Oil Corporation Ltd

Website:
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Address
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road
New Delhi
New Delhi District
Delhi
India - 110003

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1174
down
610


Additional info
Registered Office
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051
Tel: +91 22 2644 7327
Fax: +91 22-2644 7961

Corporate Office
IOCL Corporate Office, 3079/3, Sadiq Nagar, J B Tito Marg, New Delhi - 110049

Barauni Refinery
P.O. Barauni Refinery, Dist. Begusarai - 861114 (Bihar)

Gujarat Refinery
P.O. Jawahar Nagar, Dist. Vadodara - 391320(Gujarat)

Guwahati Refinery
P.O. Noonmati, Guwahati - 781020 (Assam)

Haldia Refinery
P.O. Haldia Refinery, Dist. Midnapur - 721606 (West Bengal)

Mathura Refinery
P.O. Mathura Refinery, Mathura - 281005 (Uttar Pradesh)

Panipat Refinery
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Pipelines Division

Head Office
A-1 Udyog Marg, Sector-1, Noida - 201301 (Uttar Pradesh)

Northern Region
P.O. Panipat Refinery, Panipat - 132140 (Haryana)

Western Region
P.O. Box 1007, Bedipara, Morvi Road,Gauridad,Rajkot - 360003 (Gujarat)

Southern Region
139, Nungambakkam High Road, Chennai - 600034

Eastern Region
14, Lee Road, Kolkata - 700020

Marketing Division

Head Offices
IndianOil Bhavan, G-9, Ali Yavar Jung Marg, Bandra (East), Mumbai - 400051

Northern Region
IndianOil Bhavan, 1, Aurobindo Marg, Yusuf Sarai, New Delhi -110016

Eastern Region
IndianOil Bhavan, 2, Gariahat Road, South (Dhakuria), Kolkata - 700068

Western Region
IndianOil Bhavan, Plot No. 33, G Block, Bandra Kurla Complex, Bandra East, Mumbai - 400051

Southern Region
IndianOil Bhavan, 139, Nungambakkam High Road, Chennai - 600034

R&D Centre
Sector 13 Faridabad - 121007 (Haryana)

Assam Oil Division
P.O. Digboi - 768171 (Assam)

IBP Division
34-A, Nirmal Chandra Street, Kolkata - 700013

View More Information...

Customer satisfaction rating
9%
Complaints
9646
Pending
0
Resolved
826
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Indian Oil Corporation [IOC] related photos (795)

Indian Oil Corporation [IOC] Complaints & Reviews

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Indane — EMPTY CYLINDER RECEIVED

 Prosad Bhattacharjee
I, Subhas Chatterjee, , Vill.PO-Sheakhala, dist: Hooghly, Pin-712706, W.B Consumer No. 08244, Received 01 No. on 05/11/2014 from Begampur Indane Distributor, Hoogly.(Cash memo No.[protected] Dtd. 04/11/2014. Today Physically meet at that Dealer & She totaly ignore my request. In this circumstances you are requested please take the Actual Action & serve me Full Cylinder against that Empty Cylinder....
Complaint comments  Read comments [1]Complaint category Gas Stations

Indane — non delivery of cylender

 C.B.Maurya
sir my consumer no is 19526, in name of Chandra Bhanu Maurya in rudrapur gas service in U.S.Nagar, Uttarakhand is booked gas on 16/12/2014 through IVRS whose no is 243173, but i did not got cylender yet. Sir it is frequent problem that we do not get our booking easily.Please arrange to get deliver it soon....
Complaint comments  Read comments Complaint category Gas Stations

Indane — Cylinders not delivered

 tirupatius
The complaint is regarding the Mahamaya Indane Services situated in Jagmal Chowk Bilaspur. Firstly, even after making the booking for the connection the delivery of the same is not done. Sometimes it takes 10 - 12 days while some times it is not delivered at all. I am not the first one, but others haven't done anything this regard and this has raised their morals. They are now even ill-treating the customers. I had booked my cylinder on Dec 05 2014 and even today the delivery is not done (after 20 days) and from past six to seven days I am visiting the distributor where i get the answer...
Complaint comments  Read comments Complaint category Other

Indane — Mostly Late Cylinder Delivery

 neerajbisht06
Hello Sir/Madam, Distributor - Jagjyoti Enterprises, A-178/15, Dayanand Colony, Lajpat Nagar - IV, New Delhi 110024 By this email, I am requesting you to deliver of Cylinder on time. I registered my gas refill request on 17 - Dec-14 but still they not delivered the Cylinder. Whereas I got the message of generating cash memo [protected] on 24-dec. They often did this type of delay So kindly accept my complain and deliver my cylinder as soon as possible. Waiting for your positive response. Thanks Neeraj Bisht Consumer no - CX2775749...
Complaint comments  Read comments Complaint category Other

Indane — Indane - online booking but cyl not recd

 skdodhpur
Indane - online booking but cyl not recd dated 25/12/2014 dear sir/madam, lpg id [protected], booking no245590 on dated 17.12.14, Dealer govila enterprises indane gas Aligarh up . As mentioned a above I were book the cyl through online on 17.12.14 & cash memo [protected] generated on 17.12.14.and also we have recd the SMS that your cyl has been recd on 18.12.14. But physically we have not recd the same cylinder. I m facing that type of problem since last two months. So kindly request u please do needful to avoid the inconvenience. Thank you, regards Shiv kumar [protected]. Read...
Complaint comments  Read comments Complaint category Gas Stations

Indane — NAME MISTAKE

 MINU BISWAS
To the office in charge Indene oil porporation.LPG sector, bharat sarkar Respected sir, With all due respect to you that my name is MINU BISWAS, but gas records by MEERA BISWAS .which made by dirtibuter and they are done fully mistake. this connection is transfer from s.p enterprises new delhi on 22/12/2004 cons. no was 10591. Now cons .no is 32712, in k2 international, new delhi-110076. i am a illiteret widow lady my all records send to you. i am very tried, no any income source to my life maintanance without 1000/-p.m widow penssion.my aadhar card, bank ac. all are name by minu biswas. who...
Complaint comments  Read comments Complaint category Gas Stations

Indane — Inordinate delay in transferrng the LPG Connection from one member to other of same family

 M.K.Vasu
Dear sir, The LPG connection ( Consumer No.23339) to my house was issued in favour of my sister Mrs Susheela .Both my sister and me have been living in the same house and both are members of the same Ration Card. We have submitted an application along with all the relevant documents demanded by Thayyil Gas agency, Indane Distributor, Payyoli, Kozhikode District, Kerala on 11-12-14 to transfer the said Connection from the name of my sister to me ( Saseendran ). I have been running from pillar to the post to get connection transferred as mentioned above...
Complaint comments  Read comments Complaint category Gas Stations

Indane — Cylinder given to others @ black rates

 ravin92
I have booked on line cylinder filling and got cash memo no- [protected] generated on 18/12/2014, I have told same to Gaziyabad Yadu Gas distributer, who confirmed the delivery of cylinder on 20/2/2014.After that confirmation so many times i have called agency people and finaly result is that I have not got gas . They have delivered it to other people who have no connection form Indane and they are using with grace. Now I am suffering and the agency is consoling and cheating the customers. Hoping a better service from Indane and this foram....
Complaint comments  Read comments Complaint category Gas Stations

Indane — not getting any information regarding gas connection & missbehave with customer

 CDSCO
Today I called around 12 Clock to the office of this agency (PAYRADANGA INDANE GRAMIN LPG VITRAK) regarding information and procedure of new connection after submission of previous Indane connection. I have called two times and one person received these called but, he don’t want to give any information, moreover he not wants to talk any more. It may be informed that the parson told me that " Why you called here, I not give any information regarding this, If you have so much urgency, come here?” In the respective Indane online page the phone no. of this agency is mentioned for help purpose by...
Complaint comments  Read comments Complaint category Other

Indane — extra money for name transfer in lpg connection

 suunil
I have a LPG which consumer no-37814, SV no- 855307, .no of cylinder -2 and deposited amount is 1800 .i want to transfer this LPG to my younger brother because he has no connection till now but when i go to the office for thiis transfer, in all written records 1800 but in system only RS 1400 .again he says me to pay RS2000 extra for that ...is it the legitimate rule to ask for money to the consumer? after that i pay RS2000 to transfer my LPG to my younger brother which consumer no is -CX15381029 SV NO- [protected] no of cylinder 2 deposit amount -RS 3050 .he doesnt give me regulator .please...
Complaint comments  Read comments Complaint category Gas Stations

Indane — indane gas sarveas

 RINKU
me surndaer kumar @JAGAN NAATH WARAD.20 COPE NO.244 SAR MUCHGE ONE MAHENE SE SLNDAER NAHE MEL RHAA HE BUKING BHE HE MAGER GODAAM ME SUBHE SE LINE ME KHDE RAHTE HE OR BAAD ME KHATE HE KE SLNDER KHTAM HO GEAA OR JO LOGO YADA PASE DATA HE US KO BENA LINESE SLNDER MIL JATA HE MARE JASE KAEE GAREAB LOG BHUATE TANG HE 1 COPE NO .244 OR DUSREEAA COPEE NO, 4994 HE OR NA WO OFCE KA FON ATNAD KARATE HE [protected] 2, [protected] DO NO NAMBER OFICE KEHE OR MARAA MOBILE NO, [protected] HE PKLEJ HALEP KAREEE...
Complaint comments  Read comments Complaint category Electronics & Appliances

Indane — online booking but cyl not recd

 patang
dear sir/madam, connection no 839, booking no 216000 on dated 19.12.14, Dealer deepika indane gas Bhoopatwala haridwar. As mentioned a above I were book the cyl through online on 19.12.14 & cash memo [protected] generated on 20.1.14.and also we have recd the SMS that your cyl has been recd on 20.1.14. But physically we have not recd the same cylinder. I m facing that type of problem since last two booking. So kindly request u please do needful to avoid the inconvenience. Thank you, regards Dharmendra Pal Singh [protected]...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation — Harassment by the Indane Gas Vendor at Rajgangpur, Odisha

 Satyajit Rath1980
I took transfer in the Month of April 2014 from Rajgangpur to Bhubaneswar. At that point of time i surrendered the regulator and gas cylinders at the nearest indane dealer of Rajgangpur. In return they have issued me the transfer voucher mentioning therein "Transfer to Bhubaneswar". When I took this Transfer voucher to the indane dealers at Bhubaneswar they refused to honour the documents since the transfer slip was not given by the dealer at Rajgangpur. As a result i could not took any gas connection at Bhubaneswar and i could easily manage since my own house is at Bhubaneswar. But again i got...
Complaint comments  Read comments Complaint category Gas Stations

Indane — Regarding subsidy

 vinod1100
R/sir/madam

I kamla devi w/o widow sh balak ram r/o v p o palkwah teh haroli distt una 177220 himachal pradesh . I fill the cylinder form the panjawar gas service as on dated 24/11/2014 and i pay the payment 916+32 =948 but my subsidy not transfr my account . When i contact to gas agency no[protected] & 287027 no is out of order and their mob no :[protected] not pick the mobile . Sir / madam my customer no 6047 cyclinder no 178598 receipt no 1767 my cont no [protected] and my email id is : [protected]@gmail.com pls sir i requested any soloution for my complaint .
Thanks...
Complaint comments  Read comments [1]Complaint category Gas Stations

Indane — booking on 16 dec 2014 but no delivery till date

 purshottam lal
/Sir with due respects i have to bring the following to your kind attention and persuel 1.i am consumer of narwana gas agency, my consumer no.3402 2. ever since i am a consumer of this gas agency no [protected] satisfactory service has been provided by the gas agency. 3. the staff refuses to book the refill for home delivery on telephone and insist on personelly visit and when one goes personelly the staff misbehaves. 4. even after booking for home delivery they never deliver the refill at home without repeated visits/telephones and harass the home delivery consumers unnecesserly and insist...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation — cheating by distracting and filling less fuel

 thebworld
Respected sir, At Ganesh Auto Service, Bommanahalli Village Hosur Road Bangalore, I went for refilling petrol in my two wheeler. Before starting two guys came near to me and were just standing. While the third guy did a reset and started filling other two were distracting me by trying to sell some shampoo or cleaning sachet and kept on distracting me while I try to look at the fuel meter. I avoided 2 to 3 times but they were not ready to go back and kept on distracting me. When I shifted my focus from the meter and tried to reply to these 2 the 3rd person immediately did a reset on the meter....
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation — Indian Oil Petrol bunk Cheated

 SantooshP
Hello Sir This is to inform you that I have been cheated for Rs.500 today in the Madhu Enterprises Indian Oil Petrol Bunk. I requested the attendee there for 2000 petrol, One guy distracted me as mentioned above asking about points and credit card, meanwhile the other guy punched 500 and i told him that i requested for 2000. The 500 which he punched, was just an entry and it did not show up a full in meter. He filled the petrol of 1500 and states that he has already filled for 500 before. Normally after filling the petrol i check meter to get an approximate idea of how much...
Complaint comments  Read comments Complaint category Gas Stations

Indian Oil Corporation — delay in receiving refill cylinders

 lazarus007
my name is T.J.ALEYKUTTY, my indane consumer number is 12475. I am residing in guruvayur, kerala. my indane gas distributor is ANU GAS AGENCIES, chavakkad, thrissur, kerala.I have booked my cylinder on 22nd october2014. my booking number is 22438. I have registered my complaint to costumer service phone [[protected]] of not getting cylinder on December 8th, my complaint number is 1676035.they told us that they have put it as "emergency" and ensured me that I will receive the cylinder in 2-3 days. I contacted costumer service many times, every time they ensure me that I will receive cylinder in 2...
Complaint comments  Read comments Complaint category Other

Indane — Booking done on 16th oct 14 but cylinder is not delivered till date

 Yaseer86
Dear concerned we did booking on 16 th oct 14 through booking number provided and got order no 453011 but till date Lpg cylinder is not delivered at our home.more than 50 reminders have been done but gas agency at Ashoka nagar ranchi didn't delivered yet. I would like to bring to your kind notice that behaviour of representatives at above mentioned agency Is not appropriate and they always delay the delivery of cylinders inspiite of multiple reminders, This is our 4 th complaint regarding their delay in delivering cylinders. Kindly take appropriate actions so that we consumers don't...
Complaint comments  Read comments Complaint category Gas Stations

Indane — Cylinder - Taken Back

 Laxmi Guntuboyina
Hi, I am Laxmi from Telangana . I dont have Adhaar Card, due to some reasons i could not apply for it . Initially in Jan2014 we heard the news that Adhaar card is not mandatory for deliverying the gas. I have booked my Gas the delivery guy has taken the gas back sayin gAdhaar card is must . Fine it is must you should remind people saying the Adhaar is mandator and you have to take in a month . But they have not given the cyclinder and we are facing problem .. I think you should look into this matter ASAP....
Complaint comments  Read comments Complaint category Gas Stations

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