Indian Oil Corporation [IOC] Complaints & Reviews

I have booked gas in Trilok Gas agency my consumer no is 13727367 and after 30days still am waiting. I have visited the agency and requested for details. They conform the cylinder will be delivered but am waiting for a week still nothing turned up. Their contact nos are useless and never and ever responded. My complaint no 20074546

I booked for a refill cylinder on 01.02.16. Till date refill has not been delivered. I am being harassed by "sonarpur gas service", dist-south 24 parganas, west bengal, kolkata-700150. Repeated attempt was made to register a complint through customer care but failed. I personally met on 27.02.16 and 05.03.16 but every time it was told that tomorrow it will be delivered.Particulars are --connection no.08622, booking no.216161.

I travel from Rajkot to Amreli on 7th March, 2016. I feet petrol in my bike at Shah petroleum, (Dealer of IOC Ltd.) Babra, Dist. Amreli. There is old price in filling pump and they till today collect Rs. 61.81/ltr I ask for bill but they said that we don't give bill for just Rs.100/- petrol filling. You can check surprisingly at that filling station. Plz take action and save other to paying high petrol price.

I am a customer of ROHITH INDANE GAS SERVICE, Bangalore. I have received a refill cylinder on 25th January 2016. But the subsidy for the same is yet to be credited to my bank account.

In view of the above, I had posted a complaint on the portal on 16.02.16. Final reply given for the complaint was completely irrelevant. As such, I again reiterated the grievance on 19.02.16. But the earlier reply was repeated. I attach copies of the complaints and the replies for your ready reference. (Docket No.2546374 and 2550898 respectively).

In view of non-redressal of my grievance, I called on your offices on 02.03.16 along with relevant records. I was informed by your official that as per your records, I have given up subsidy. In the regard I wish to appraise you of the following facts:

Firstly, as I cannot afford to forego subsidy, I have never opted to give up the same.

Secondly, why was this fact not conveyed to me when I posted my grievance on portal twice earlier?

I was informed that the above said option, falsely said to have been exercised by me, was recorded on 25th January, 2016. It was on this day that I had a verbal dual with the distributor's office manager for their persistant unethical trade practices. It is their regular practice that the bill generated will be cancelled unilaterally. The same will be regenerated after long delay and repeated reminders. As I had verbal dual with the distributor regarding the same on 25th January, it is obvious that my present grievance is a result of their mischief.

I request you kindly to look into the matter personally and help me get my eligible subsidy. You may also kindly cause setting right the wrong noting in the records.

Hi,
Good after noon,

I had taken a new GAS Connection from INDANE GAS SERVICE AGENCY on January 2016. I had submitted all the required documents at the time taking new connection from the distributor. Though the bank account is not linked within the GAS AGENCY or INDANE GAS.

For this issue, I had visited multiple times to the local distributor office and they told me that they had already placed a request for my account linking within the Indane Online Gas Service site but somehow the request is still in pending status and due to this I had to purchase a GAS bottle at normal price. They told me that the subsidised amount will not transfer to my bank account until the bank account is not linked within the INDANE GAS SERVICE software.

Today, I had called again the local distributor office for further inquiry and again they told me the same sentence that I had mentioned in the above conversations.

Please do something as I have to book a new refill at any time and this time I don't want to loose my subsidies.

Consumer No : [protected]
Agency : SHREEJI GAS AGENCY, Adalaj, Gujarat


Thanks,

Hi!

I am one of indian gas customers My agency name is Jyothi Enterprises Agapura Hyderabad. In this agency service is very bad i book my cylinder 28 feb 2016 but d i am not take delvery yet (I.E 5 Mar 2016). I am going to agency office no one give proper response.

Dear Sir, I am to apprise you that I am using domestic gas from your Company having Consumer No.037826 at your authorised Distribution Agency, Bhaskar Gas Agency, Rehabari, Guwahati, Assam. Since last three years, We have been facing lots of problems with related to booking of gas cylinder as well as receipt of gas cylinder from this Agency.The problems suffered by us are as follows.
1) We have to make queue in front of the Agency Office since 8.00AM, which have made traffic jam always because of the narrow road(Piyali Phukan Road) in front of the said Agency Office as well as no front open space in the Agency Office's campus.Your selection for the location of the said Gas Agency Office has not only created problems to the your valued consumers, but also appended traffic jam in a portion of Guwahati City as well as vehicular pollution to this location.
2) It has been advised to book the Gas Cylinder through telephone/mobile phones of the Agency.But all the lane phone or mobile phones provided by the Agency are not functionable.This type of deterred facility for the consumers has badly affected the old aged people as well as house wives.
3) It is learnt that Bhaskar Gas Agency have large number of domestic gas consumers because of amalgam of two Gas Agencies in past.The huge demand from the consumers may affect the service of the said Agency.It will be hearty and persistent effort from your kind end if this Agency deamalgamates into two Agencies with new one to unemployed youth.
4) It has been found that the said Agency always avoids to provide the booking Numbers to the consumers specially to the women as well as old aged people with polite manner.In letter period, these consumers find it difficult to inquire about their booking of gas cylinder.These types o[censored]ncultured services from this Agency has not only annoyance to the consumers, but also defame your high valued loyalty to the nation.
It is seen that the service from your company has highly appraisal in greater Guwahati as well as rural areas of Assam after the formation of Modi Govertment at Delhi.But in our location we are still suffering.
Please look our grievance instantly.

Yours faithfully
Dilip Kumar Das
H/No.8, Bye Lane 01
Rehabari, Guwahati-08
Assam

It is informed that i have indane dbc gas connection now due to few problems, i would like to transfer my gas connection to bharat gas service. In this regards i had met to mayank gas agency mathura (up) where i had taken my connection, the agency manager has refused to transfer to bharat stating that there is no policy for that purpose. May i request you to kindly update me and issue necessary order to agency for transfer process.

Dear sir,
I am a LPG consumer of Indian oil corporation .My consumer no is 31305, and address is house no 28, Gali no 1, Harijan basti, Neb sarai, New Delhi 110068, and my bank account no is [protected] Punjab national bank New Delhi 110068.
I inform you that my subsidy not continuous coming in my account it will transferred in other account. and also LPG delivery not coming at my address it will deliver at other address.so many time i requested that to LPG distributor M/S SONDHI GAS SERVICE, J 3 C S C MARKET SAKET. NEW DELHI 110017 PLEASE DELIVER MY CYLINDER AT MY ADDRESS AND SUBSIDY WILL TRANSFER REGULARLY IN MY ACCOUNT BUT THEY NOT ENTERTAIN MY REQUEST. AND I REQUESTED THAT PLEASE UPDATE MY ADDRESS IN ACCOUNT AS GIVEN ABOVE FOR LPG DELIVERY.PLEASE ENSURE THAT THE REQUEST IS FULL FILL AS MY REQUEST.

I booked cylinder and I got billing message. After 2 days I did not recieve the cylinder. After a week without recieving cylinder, I got cylinder recieved message. When I called dealer, they told, cylinder sent to delivery boy one week before. When he delivered 10 days later he cooly said he circulated cylinder. I am filing police complaint, case in Consumer court against Indane for keeping such a worker. I am writing complaint to CM Cell as well. How can he circulate my cylinder when we are in urgent need and no gas in home.

My registration I'd is -15949.
I am not getting my lpg booked even after submitting my adhar card and other required documents as said by my agency office. They are not supporting in any way.
Kindly do whatever possible

My consumer no is cx22871585
my name is vikash kumar i book a cylinder on 28 feb but till cash memo is not generated . same problem is also face on previous booking now how much i tolerate.kindly advice your distributor

Sir,
Please refer my speed post ED[protected]IN dtd 19 Jan 16, tele_communication to Area Field Offr Preeti Gehlot on 25 Feb 16 and my SMS to her. Subroto Park Gas Agency Manager has refused to accept the kyc for the corrections in my name and dob and refuged to issue the LPG and also did not replied to the RTI dated 15 Jan 16 till date. I am forced to take it from here and there on higher rates. I am an ex service man hardly able to make ends meet my family expenditure with four children and old parents. It is 2 months since I have not got LPG because of Manager's refusal. You are comppeling us to commit suicide.

Dear Sir, I have my Indane LPG connection with consumer no;16856 is deactivated from distributor VIJAy GAS AGENCY, SHAHAPUR, Dist : YADGIR, KARNATAKA STATE. As per discussion with the distributor he told to submit reactivation form for area office, Belgaum for activation 6 months ago.Til date nobody is furnishing exact details.Kindly reply me details.

Respected Sir/Madam,
I am BOINA.THIRUPATHI register my Consumer No.: [protected] in “give up subsidy” option by mistake.But I wants to take the facility of subsidy in my Indane gas connection.accept my humble request and send my subsidy in my Savings Bank account.
Thanking you
LPG ID: 3 [protected]
Consumer No.: [protected]
Consumer Name : Boina . Thirupathi
Address ST2-235 BUSSTAND COLONY, ECNO 1007704, BADILI WORKER GDK 11INCLINE
City / Town Godavarikhani
Contact details
(Mobile) [protected]
email id: [protected]@gmail.com
Aadhaar Number: [protected]
Distributor Code 125470
Distributor Name SCCC LTD GK
Distributor Address INDANE DISTRIBUTORS SHOPPING COMPLEX. SUPER BAZAR ANDHRA PRADESH
Distributor Phone 244869
Place: Godavarikhani, Karimnagar State: Telangana

Respected Sir, due to wrong click on give it up subsidy it has been activated, please give me back subsidy and kindly deactivate.
My LPG ID[protected],
Consumer no-2580
Consumer Name-ELANGOVAN R,
My gas agency- SAI SEENU GAS AGENCY (CODE-117576)

Respected sir, Give up subsidy service it has been activated bearing LPGID –[protected], Now i requesting to you kindly deactivate the give up subsidy service as soon as possible please. And find the contact information Email Id: [protected]@gmail.com

Today delivery boy delivered the cylinder measuring its weight 30 Kg with his weighing scale machine, but after that when we weighted the cylinder with our new purchased digital weighing machine, it shows only 23.32 Kg, after that we verify with other machine too of my neighbors.
please look into the matter.

Dear sir Ramesh in Bangalore used my car petroleum but staff filling diesel very bad services and waste my time 2 hours he was also not responding

Dear sir
despite booking of lpg gas cylinder more than 15 days back (booking No 571780 dt 10 feb 16) I am yet to receive gas cylinder. The in-charge of shop is unable to give a convincing answer. I am facing hardship pl take appropriate action.

Dear sir,
Maine aaj 24/02/2016 me apni bike me 70 rs. Ka petrol liya muradnagar bus stand ke samne petrol pump se aur meerut ke liye chal diya.
But bike ka petrol modinagar phuchne se phle khatam ho gya.
Problem ye hui thi ki petrol pump worker ne paise nikalte wakt reding turant zero kr di.
Sir aapse nivedan hai ki aap iski janch kare aur kisi bhi customer ko hone wali is problem se mukti dilaye.
Agar aage bhi eise hi chalta rha ek din bda hangama ho skta hai
Mere sath ye second time hua hai.
I hope aap uchit karvahi karenge.
Thanking you.