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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 254

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S
Syed Rasheed Ali
from Hyderabad, Telangana
Mar 5, 2016
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Address: 500028

Hi!

I am one of indian gas customers My agency name is Jyothi Enterprises Agapura Hyderabad. In this agency service is very bad i book my cylinder 28 feb 2016 but d i am not take delvery yet (I.E 5 Mar 2016). I am going to agency office no one give proper response.
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    bhishak
    from Kolkata, West Bengal
    Mar 4, 2016
    Resolved
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    Resolved

    Address: 781008
    Website: www.iocl.com

    Dear Sir, I am to apprise you that I am using domestic gas from your Company having Consumer No.037826 at your authorised Distribution Agency, Bhaskar Gas Agency, Rehabari, Guwahati, Assam. Since last three years, We have been facing lots of problems with related to booking of gas cylinder as well as receipt of gas cylinder from this Agency.The problems suffered by us are as follows.
    1) We have to make queue in front of the Agency Office since 8.00AM, which have made traffic jam always because of the narrow road(Piyali Phukan Road) in front of the said Agency Office as well as no front open space in the Agency Office's campus.Your selection for the location of the said Gas Agency Office has not only created problems to the your valued consumers, but also appended traffic jam in a portion of Guwahati City as well as vehicular pollution to this location.
    2) It has been advised to book the Gas Cylinder through telephone/mobile phones of the Agency.But all the lane phone or mobile phones provided by the Agency are not functionable.This type of deterred facility for the consumers has badly affected the old aged people as well as house wives.
    3) It is learnt that Bhaskar Gas Agency have large number of domestic gas consumers because of amalgam of two Gas Agencies in past.The huge demand from the consumers may affect the service of the said Agency.It will be hearty and persistent effort from your kind end if this Agency deamalgamates into two Agencies with new one to unemployed youth.
    4) It has been found that the said Agency always avoids to provide the booking Numbers to the consumers specially to the women as well as old aged people with polite manner.In letter period, these consumers find it difficult to inquire about their booking of gas cylinder.These types o[censored]ncultured services from this Agency has not only annoyance to the consumers, but also defame your high valued loyalty to the nation.
    It is seen that the service from your company has highly appraisal in greater Guwahati as well as rural areas of Assam after the formation of Modi Govertment at Delhi.But in our location we are still suffering.
    Please look our grievance instantly.

    Yours faithfully
    Dilip Kumar Das
    H/No.8, Bye Lane 01
    Rehabari, Guwahati-08
    Assam
    Complaint marked as Resolved 
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    Verified Support
    Apr 01, 2016
    Indian Oil Corporation [IOC] Customer Care's response
    We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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      G
      guptaamar
      from Nawalgarh, Rajasthan
      Mar 4, 2016
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      Address: Mathura, Uttar Pradesh, 281004

      It is informed that i have indane dbc gas connection now due to few problems, i would like to transfer my gas connection to bharat gas service. In this regards i had met to mayank gas agency mathura (up) where i had taken my connection, the agency manager has refused to transfer to bharat stating that there is no policy for that purpose. May i request you to kindly update me and issue necessary order to agency for transfer process.
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        S
        sushil kumar kashotia
        Mar 4, 2016
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        Address: New Delhi, Delhi, 110068

        Dear sir,
        I am a LPG consumer of Indian oil corporation .My consumer no is 31305, and address is house no 28, Gali no 1, Harijan basti, Neb sarai, New Delhi 110068, and my bank account no is [protected] Punjab national bank New Delhi 110068.
        I inform you that my subsidy not continuous coming in my account it will transferred in other account. and also LPG delivery not coming at my address it will deliver at other address.so many time i requested that to LPG distributor M/S SONDHI GAS SERVICE, J 3 C S C MARKET SAKET. NEW DELHI 110017 PLEASE DELIVER MY CYLINDER AT MY ADDRESS AND SUBSIDY WILL TRANSFER REGULARLY IN MY ACCOUNT BUT THEY NOT ENTERTAIN MY REQUEST. AND I REQUESTED THAT PLEASE UPDATE MY ADDRESS IN ACCOUNT AS GIVEN ABOVE FOR LPG DELIVERY.PLEASE ENSURE THAT THE REQUEST IS FULL FILL AS MY REQUEST.
        Complaint marked as Resolved 
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
        Verified Support
        Apr 01, 2016
        Indian Oil Corporation [IOC] Customer Care's response
        We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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          Mukesh Mahindra
          from Chennai, Tamil Nadu
          Mar 4, 2016
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          Address: 600083
          Website: indane.co.in/index.php

          I booked cylinder and I got billing message. After 2 days I did not recieve the cylinder. After a week without recieving cylinder, I got cylinder recieved message. When I called dealer, they told, cylinder sent to delivery boy one week before. When he delivered 10 days later he cooly said he circulated cylinder. I am filing police complaint, case in Consumer court against Indane for keeping such a worker. I am writing complaint to CM Cell as well. How can he circulate my cylinder when we are in urgent need and no gas in home.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            G
            garg.enterprises98
            from Delhi, Delhi
            Mar 3, 2016
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            Address: Hisar, Haryana, 125001

            My registration I'd is -15949.
            I am not getting my lpg booked even after submitting my adhar card and other required documents as said by my agency office. They are not supporting in any way.
            Kindly do whatever possible
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              S
              Seema Sevaliya
              from Lucknow, Uttar Pradesh
              Mar 2, 2016
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              Address: 242001

              My consumer no is cx22871585
              my name is vikash kumar i book a cylinder on 28 feb but till cash memo is not generated . same problem is also face on previous booking now how much i tolerate.kindly advice your distributor
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                S
                Subhash basiyan
                Mar 1, 2016
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                Address: 110010

                Sir,
                Please refer my speed post ED[protected]IN dtd 19 Jan 16, tele_communication to Area Field Offr Preeti Gehlot on 25 Feb 16 and my SMS to her. Subroto Park Gas Agency Manager has refused to accept the kyc for the corrections in my name and dob and refuged to issue the LPG and also did not replied to the RTI dated 15 Jan 16 till date. I am forced to take it from here and there on higher rates. I am an ex service man hardly able to make ends meet my family expenditure with four children and old parents. It is 2 months since I have not got LPG because of Manager's refusal. You are comppeling us to commit suicide.
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                Mar 01, 2016
                Updated by Subhash basiyan
                LPG ID[protected] Consumer No 4434 Subroto Park Gas Agency
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                  I
                  iqbalbegum
                  from Hyderabad, Telangana
                  Feb 29, 2016
                  Resolved
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                  Resolved

                  Address: 585310

                  Dear Sir, I have my Indane LPG connection with consumer no;16856 is deactivated from distributor VIJAy GAS AGENCY, SHAHAPUR, Dist : YADGIR, KARNATAKA STATE. As per discussion with the distributor he told to submit reactivation form for area office, Belgaum for activation 6 months ago.Til date nobody is furnishing exact details.Kindly reply me details.
                  Complaint marked as Resolved 
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 29, 2016
                  Indian Oil Corporation [IOC] Customer Care's response
                  We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                    boina.thirupathi
                    from Bengaluru, Karnataka
                    Feb 29, 2016
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                    Address: Karimnagar, Andhra Pradesh, 1432
                    Website: www.indane.co.in

                    Respected Sir/Madam,
                    I am BOINA.THIRUPATHI register my Consumer No.: [protected] in “give up subsidy” option by mistake.But I wants to take the facility of subsidy in my Indane gas connection.accept my humble request and send my subsidy in my Savings Bank account.
                    Thanking you
                    LPG ID: 3 [protected]
                    Consumer No.: [protected]
                    Consumer Name : Boina . Thirupathi
                    Address ST2-235 BUSSTAND COLONY, ECNO 1007704, BADILI WORKER GDK 11INCLINE
                    City / Town Godavarikhani
                    Contact details
                    (Mobile) [protected]
                    email id: [protected]@gmail.com
                    Aadhaar Number: [protected]
                    Distributor Code 125470
                    Distributor Name SCCC LTD GK
                    Distributor Address INDANE DISTRIBUTORS SHOPPING COMPLEX. SUPER BAZAR ANDHRA PRADESH
                    Distributor Phone 244869
                    Place: Godavarikhani, Karimnagar State: Telangana
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      E
                      elangor1
                      from Chennai, Tamil Nadu
                      Feb 28, 2016
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600118
                      Website: www.indane.co.in

                      Respected Sir, due to wrong click on give it up subsidy it has been activated, please give me back subsidy and kindly deactivate.
                      My LPG ID[protected],
                      Consumer no-2580
                      Consumer Name-ELANGOVAN R,
                      My gas agency- SAI SEENU GAS AGENCY (CODE-117576)

                      Respected sir, Give up subsidy service it has been activated bearing LPGID –[protected], Now i requesting to you kindly deactivate the give up subsidy service as soon as possible please. And find the contact information Email Id: [protected]@gmail.com
                      Complaint marked as Resolved 
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 29, 2016
                      Indian Oil Corporation [IOC] Customer Care's response
                      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                        R
                        roshanbgs
                        from Delhi, Delhi
                        Feb 28, 2016
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                        Address: New Delhi, Delhi, 110045
                        Website: www.mylpg.in

                        Today delivery boy delivered the cylinder measuring its weight 30 Kg with his weighing scale machine, but after that when we weighted the cylinder with our new purchased digital weighing machine, it shows only 23.32 Kg, after that we verify with other machine too of my neighbors.
                        please look into the matter.
                        +1 photos
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          R
                          Ramesh S L
                          Feb 27, 2016
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                          Address: Bangalore, Karnataka, 080

                          Dear sir Ramesh in Bangalore used my car petroleum but staff filling diesel very bad services and waste my time 2 hours he was also not responding
                          +1 photos
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                            R
                            rajive kumar gupta
                            from Ernakulam, Kerala
                            Feb 27, 2016
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 682019

                            Dear sir
                            despite booking of lpg gas cylinder more than 15 days back (booking No 571780 dt 10 feb 16) I am yet to receive gas cylinder. The in-charge of shop is unable to give a convincing answer. I am facing hardship pl take appropriate action.
                            Complaint marked as Resolved 
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 29, 2016
                            Indian Oil Corporation [IOC] Customer Care's response
                            We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                              A
                              Abdul452
                              from Saharanpur, Uttar Pradesh
                              Feb 27, 2016
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201206
                              Website: Indian oil corporatiob

                              Dear sir,
                              Maine aaj 24/02/2016 me apni bike me 70 rs. Ka petrol liya muradnagar bus stand ke samne petrol pump se aur meerut ke liye chal diya.
                              But bike ka petrol modinagar phuchne se phle khatam ho gya.
                              Problem ye hui thi ki petrol pump worker ne paise nikalte wakt reding turant zero kr di.
                              Sir aapse nivedan hai ki aap iski janch kare aur kisi bhi customer ko hone wali is problem se mukti dilaye.
                              Agar aage bhi eise hi chalta rha ek din bda hangama ho skta hai
                              Mere sath ye second time hua hai.
                              I hope aap uchit karvahi karenge.
                              Thanking you.
                              Complaint marked as Resolved 
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 29, 2016
                              Indian Oil Corporation [IOC] Customer Care's response
                              We have noticed your complaint posted here and thank you for bringing it to our attention. We wish to inform you that IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed through its website (www.iocl.com) at http://webapp.indianoil.co.in/paribhavam/?toMktgIS=3 While we are extremely sorry for the inconvenience caused to you we request you to log into this site and provide us the required data relating to the issue. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can always contact Indian Oil’s sales officer whose contact details are available at the petrol pump.
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                                vishwanath prasad a
                                from Karwar, Karnataka
                                Feb 25, 2016
                                Resolved
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                                Resolved

                                Address: 577301

                                I am happy with my present distributor M/s SWATHI INDIAN AGENCY, at Bhadravathi Karnataka. Yesterday I got a message to my cell that it is been shifted to OM SAI INDIAN distribut0r.
                                I request you to allow me to continue in SWATHI AGENCY, failing I will be forced to quit you company.
                                My consumer No is 13343.
                                Complaint marked as Resolved 
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 29, 2016
                                Indian Oil Corporation [IOC] Customer Care's response
                                We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                  Nidhi18jan
                                  from Mumbai, Maharashtra
                                  Feb 25, 2016
                                  Resolved
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                                  Resolved

                                  Address: Lucknow, Uttar Pradesh, 226005

                                  Indane gas cylinder delivered at our house on 21/02/2016 by Suraj Gas Agency, Ram Nagar, Lucknow.there was gas leakage prob.We lodged a comp on 1906 on Dt.24/02/2016 at 7:30pm.our comp.id was 54711.They assured us that prob will be resolved within 2hrs.But mechanic arrived at our house on 25/02/16 at 9:30am.For what it emergency help line stands for.
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 29, 2016
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                    badrikrish
                                    from Madurai, Tamil Nadu
                                    Feb 25, 2016
                                    Resolved
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                                    Resolved

                                    Address: Kanchipuram, Tamil Nadu, 600044

                                    Dear Sir,
                                    My father G.Santhana krishnanan (Consumer no:1292) was a consumer of IOC and was getting the refill from the above agency. Our resident address is Plot No: 5 Bhavani street, Kuppusamy nagar, Cittlapakkam, Chennai-44.
                                    My father expired two month before and we requested the gas agency to change the consumer name to my mother's and we produce all relevant documents.
                                    The gas agency is insisting that my mother should come in person. She is very old sick and mobility is very restricted.
                                    We request you to use your good office to see that the consumer name is chane to my mother S.Muthulakshmi ammal.
                                    Regards,
                                    S.Saravanan
                                    E-mail id:[protected]@yahoo.com
                                    Ph:[protected]
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 29, 2016
                                    Indian Oil Corporation [IOC] Customer Care's response
                                    We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                      S
                                      Sadhan Chakraborty
                                      from Ranchi, Jharkhand
                                      Feb 25, 2016
                                      Resolved
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                                      Resolved

                                      Address: 713331

                                      To,
                                      the customer care,
                                      indane gas,
                                      sub:correction for spelling mistake in my name by distributor.
                                      Dear sir,
                                      i sri. Sadhan chakraborty, residing at street no - 43a, quarter no -6a chittaranjan, pin -713331, bardhaman, west bengal, bearing a LPG connection from kitchen best indane gas distributor, bow-market, chittaranjan, dist. Bardhaman west-bengal. Unfortunately at the time of computerisation by distributor, spelling mistake in my name typed. So i request you to kindly correct my name spelling.
                                      My details are given. My correct name is (SADHAN CHAKRABORTY), my spelling mistake name: (SADHAN CHAKRABARTY)lpg consumer no : 11261, lpg id :[protected], distributor name : kitchen best, chittaranjan -713331 dist. Bardhaman, west bengal.
                                      With kind regards,

                                      yours faithfully
                                      sadhan chakraborty
                                      mobile no-[protected]
                                      Complaint marked as Resolved 
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 29, 2016
                                      Indian Oil Corporation [IOC] Customer Care's response
                                      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                        Tarun Kr Das
                                        Feb 24, 2016
                                        Resolved
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                                        Resolved

                                        Address: Hooghly, West Bengal, 712409

                                        Ref: LPG ID[protected]
                                        Gas Distributor: Singur Gas Service
                                        Consumer ID 17587
                                        Bank: Allahabad bank, Baruipara branch

                                        I have received last LPG subsidy of Rs 128.18 on 13.10.15. After that I have purchased 2 LPG cylinder, but no subsidy credited till date to my bank a/c. Many times it is reported with written application to gas distributor and bank officer but not positive result found.
                                        Hope matter will be solved here.
                                        Complaint marked as Resolved 
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 29, 2016
                                        Indian Oil Corporation [IOC] Customer Care's response
                                        We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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