Indian Oil Corporation [IOC] Complaints & Reviews

My customer no is 28150 with Sri narayana gas agency Pattambi, kerala.
I did refill booking on 16 /01 /2016. ref no474463. after two months on 18/03 2016 i got sms stating cash memo no [protected] has been generated and get refill with in days. On 23 /03/2016 i am getting another smsstating [protected] generatedagaist our refill booking no 490837 stands cancelled.
rteason door closed,
Sir, Iam a retired central govt officer, need less to say senior citizen.
We myself and wife never closes our house door in day time, that too
at a period when refill cylinder is expected.
PL Take action and inform me

Subsidy has not been given on the delivery of 9th cylinder booked on 23.03.2016 vide r.V. No. [protected] against c. No. 13416 with m/s malik gas service, delivered on 26.03.2016.In the year 2015 - 16 details of bookings / delivery of lpg cylinders is [protected] on 29.05.15, 35087 on 18.07.15, 38363 on 03.08.15, 71468 on 05.11.15, 88564 on 22.12.15, 93131 on 04.01.16 99058 on 22.01.16 & 111913 on 25.02.16. On contacting the gas agency i am told that it has not been paid as i have already utlised the maximum prescribed limit of 12 cylinders in the year earlier to this delivery.
Please let me know the exact reason for non payment of subsidy on 9th cylinder booked by me on 23.03.16 and arrange to furnish me the details of 12 cylinders delivered prior to it.

I, Amit Kumar SIngh using Indane Gas vide consumber no. 54132 from "Yadu Gas Agency".I have booked my gas with ref no. 390749 on 19th march and receipt no. [protected] also generated on 20th march but we did not receive gas cylinder till date.

Full Detail:

Amit Kumar Singh
Address: F-4/47 Vidhayak Colony
Nyay Khand-1 Indirapuram Ghaziabd Uttarpradesh
Consumer No. 54132

Hi, I have an indane gas connection.
Name Varada
Consumer number cx3278723
Agency is Karuna gas agency, Vypin, Ernakulam, Kerala.
I booked my cylinder on Wednesday 23rd march 2016 booking no 608111.
A cash memo was generated on Saturday 26th march 2016 invoice number [protected] of ₹527.5.
Today 28th march 2016 I got a message saying "The cash memo [protected] generated against ur refill booking no 608111 stands cancelled reason No money. Delivery may be attempted shortly". No attempt for delivery was done for the day.
I contacted karuna agency and the agency says it was by system that the cash memo was generated. And the cylinder will not be delivered. I asked them to give me in written the reason for not delivering in their letter head with their seal on it, they refuse to give it.

Indian government is giving me 12 cylinders in subsidiaries rate, but karuna agency is not even delivering 6 cylinders a year.

This is the details for last delivery of my cylinder
Booked on 13th January 2016 references no 594022.
Invoice generated on 21st march 2016 cash memo [protected]
Delivered on 29th march 2016.

I want IOC guys to know why only less than 6 cylinders are provided an year instead of 12. Where are my other cylinders gone.
Why is it taking more than 2 months to get a cylinder delivered.

Most importantly why is my last cash memo cancelled. And why is karuna agency not giving me the reason for cancellation in written?

I am a consumer og indane gas .My consumer no is 6075 with c lal and sons kashmere gate delhi-110006.

I have made several complaints regarding gas leakage of my connection and it is still leaking .The person attended said that the regulator is not working and is of burshane gas.
I asked them that i am using this connection for the last 20 years and i do not know regarding regulator as in our family there is a connection of burshane gas also . It might be somehow exchanged .

The distributer is adamant and is neither replacing the regulator nor ready to sell one .The gas is still leaking .
Any thing happens . What to do . Should i file police complaint for replacement as it is hazardous for the public life.
You are requested to ask the distributer to replace the regulator urgently.
Distributer name is c.Lal and sons, kashmere gate delhi.

Nithesh rohatgi
[protected]
[protected]@gmail.Com

Customer number[protected]old number 7339)

It is 14 days since I have booked the cylinder and still hasn't been delivered.

Why is the connection blocked and The distributor is asking to produce a copy of aadhar.

The same has been given earlier and even subsidy credited to the account.

This is a perennial problem with Sudheendra gas agency and 3rd complaint in a row.

The lady Amudha who is the representative is rude and uncouth.

Request you to instruct the dealer to provide the cylinder and take action against the distributor,

Regards,
A J Rebello

Hi sir i am sundarrajan register my consumer no.15255 in “give up subsidy” option by mistake.But i wants to take the facility of subsidy in my indane gas connection.Accept my humble request and send my subsidy in my savings bank account. Mobile no [protected].
Supplier - sri srinivasa gas agencies, thiruninravur
Email - [protected]@gmail.com.
Please do the needfull.

Indane Consumer No 22469 Consumer Name: Lilly Agency Name: Sandhya Flmes, Aranmula, Pathanamthitta Dist Kerala

For the last few months we have not been receiving the delivery of gas cylinders properly. We have to wait for 45 to 50 days from the date of booking for the cylinder. Last month we tried sever times to book online. But all those attempts failed due to unknown issues. For the last two weeks we are living with our relatives for food.

Customer number CX11532033 with Indane agency Shahi Automobiles, Sadar Bazar, Delhi cantt. CYLINDER PROVIDED ON 23 Feb 16. Found to be leaking and taken to office, complaint registered there and taken to godown for replacement. Not replaced and told will be delivered at home. however for one month no response. Extremely dangerous and lax attitude.

My indane distributor is COOKING GAS agency chennai --600041. I hah
i booked my gas refil through the agency on[protected] my consumer no is 67891 and the booking no is 161840 till date i have not received the refill that is 24 03 2016 in spite of couple of reminders over the phone. iam a senior citezen sick after the a surgery i request your interference in this matter as it happens every time

Name of distributor- Sukh Gas Services, 57/70 Keshoram Complex, Opp Sector 45-C, Chandigarh
We have lodged a complaint over the distributor's telephone[protected] regarding malfunction of the gas cylinder/regulator with the distributor on 22.03.2016 & since it is an emergency situation owing to availability of only one source of food preparation, the distributor assured us to check and resolve the issue positively by the aforementioned evening. However, no action has been taken in this regard.
Residential Address: #1183/1, Sector 42-B, Chandigarh
Kindly do the needful

I have booked for a cylinder on Feb 8th, 2016 and no response from the Agency till date. We depend only on gas for cooking. We are struggling without gap for the last 3 days. Please look into this issue urgently and provide a convincing reason for this delay.
My consumer number is 16841. Agency name is Pushpagiri Gas Agencies, Nalanchira.

I book my lpg cylinder on dated 4-3-2016 .By sms booking with phone nuber
( [protected]) but it is not delivered upto till date
i have complaints on this matter on dated[protected] with complaints nuber 2583028

Dear sir / madam,

this is with reference to my consumer no. 15816, named Chadra prakash pandey, kolkata.

plz note that the above connection is from the CIrcular gas agency, 49/5h/148, c.g.r. road, kolkata-23,
plz note that many times it happens that despite of getting the delivery massage we are not getting the cylinder, but get the msg that the cylinder has bee delivered, while complaining to office no proper response is given by the officials.

hoping for your kind consideration

thanking you

Dear sir my UID no. is[protected] and a/c no. is[protected] and my gas connection is R24508 of Ravi gas Agencies in Amritsar. subsidy is not credited in my account. i submitted my documents in gas agency and as well as bank both places my aadhar no. is mentioned but subsidy is not receiving.where is the problem sir?? plz solve my problem.

Distributor - Shiv Mangala Enterprises
Consumer Number - CX22289713
Booking reference number - [protected]
Cash memo number - [protected] generated

We booked for the refill cylinder on 12th March through the IVRS but till date the refill cylinder has not been delivered. When we checked on the delivery status, we get message that the cylinders have been delivered for bookings made up to 16th March.
The delivery man has been demanding Rs.20 per cylinder for the refill delivery for the last couple of months which is very high. Since we refused to pay such high delivery charges, last month also we had the same problem where after repeated follow up with the distributor the refill was delivered. The delivery man left the cylinder at the doorstep and refused to keep the cylinder inside the house. There is no rule as per the company that delivery charges need to be paid for the delivery of the refill cylinder. Earlier we have been paying Rs.5/- per cylinder which was ok but now the demand for Rs.20/- looks very high.
I would appreciate if this complaint is being looked into and delivery of the refill cylinder is made at the earliest. Harassing consumers and demanding high delivery charges should be looked into by the company and action against such distributors should be initiated.

Anantha Krishnan
107 Godavari Stret
Chinmaya Nagar Srage-1
Chennai
Chennai Tamil Nadu
600092
[protected]@gmail.com
[protected]
[protected]


Dear Sir(s)
Sub: Complaint against IOC Dealer Vathsala Agencies, Virugambakkam, Chennai
Registration Number:My Cons, no 56377 with Vathsala Agencies, Chennai. Phone nos. 24797811, 7822

As per IOC rules, I requested them for a transfer of LPG to my father's name and they are asking for payment of Rs.468/-. They will not issue any receipt also for this. I told them I am ready to pay the amount in cheque in favour of IOC but are declining. They say that this is the first amount transferred by IOC to my bank account. I asked in what way you are connected with this. I asked them for a copy of IOC papers in this sub but declined. I wonder how a private gas agency can demand money on behalf of IOC that too without any proper communication from IOC. It is a strange happening and the agency adamant I pay this amount. With the result the transfer is pending. Please help on what ground I have to pay this amount.

From :
Mahabir Parsad Gupta
F. no. 622, New Ashiana C. G. H. S. Ltd.
Plot no. 10, Sector – 6, Dwarka,
New Delhi – 1100754
Cell no. : [protected]


Subject : Complaint against Jai Jawan Gas Service, D-493, Palam Extn., Sector – 7, Near Shiksha Bharti School, Dwarka, New Delhi-110 077.

Ref : My consumer no. [protected] dated 15.12.2015


Sir,

I have taken a temporary connection from the said agency for taking gas cylinder under commercial category, as the IGL gas pipes were likely to be disconnected due to repair work in our Society.

But, the IGL gas pipes were not required to be disconnected and hence I did not required to use the said commercial cylinder.

Consequently, I contacted one Gentle-man of the said agency at their Sector – 7 Office on 18.3.16 for returning the filled up Commercial Gas Cylinder & refund of My Security Deposit. The said gentle-man advised me first return the Gas Cylinder personnelly at their Godown & take amount of filled up cylinder from there & thereafter Security refund from their office.

Accordingly, on 19.03.2016, I went to their Godown to return the filled up cylinder. At Godown, I met Mr. Ravinder, who said that market value can be paid & offered me Rs. 800 /- on a/c of return of the said cylinder. I felt suspicious since, I had purchased it for Rs. 1108. So, I requested him to write on back side of my receipt the amount of Rs. 800 /- being paid to me. He refused give in writing & started mis-treating me very badly & refused to take back the cylinder.

Then, without returning the gas cylinder, I reached their office at Sector – 7. There one man, Mr. Sushant also replied in negative in this respect. Then I asked him that I want to meet the owner, he said that he (Owner) has not come & did not provided me his/her contact number. Then, I asked for the Complaint Book. They provided me a simple note to write the complaint. I objected that it does not seem to be a Complaint Book. They did not responded. Anyway thereafter I wrote the complaint in that note book & requested for receipt. They said no receipt is required. Then after arguments, they provided me the Complaint Book & I wrote the complaint in that & took one copy as attached herewith.

In view of the above, it is requested to let me know :

1. Whether filled up cylinder can not be returned, if it could not be used under the circumstances mentioned above ?
a) If yes, why he was agreed to take back the cylinder back & offered Rs 800 /-. writing.

b) If filled cylinder can be taken back, then, why he refused to give in writing the amount of Rs. 800 /- as cost of filled up gas cylinder..

c) What action is taken against Mr. Ravinder for misbehaving with a consumer (me).

Also, provide me copy of the rules in this regard.

2. Action taken on a/c happenings in their Office at Sector – 7.

3. Further course of action required by me.

Hoping early response.


With regards,


(Mahabir Parsad Gupta)
19.03.16

Rs200 petrolgivinging to me bycheating of90rs petrol so manipuliting m/c gavf lesspetrool pl. take action sk wandre [protected]

Con. No 039653
Ref no 262898 dt 12/03/16
Cash memo no [protected] dt 14/03/16. For rs 541/-.


Information of lpg subsidy tr to bank dt 18/03/16.
This is my particulars for your information and take necessary action.