Indian Oil Corporation [IOC] Complaints & Reviews

I booked gas cylinder on 10/02/2016. but till date no delivery is made whereas distributor is giving false message that cylinder has been delivered on 14/03/16. My cnsumer no. cx 11130110. Distributor is state govt. employees cnsumers cooperative stores ltd. court compound, burdwan.
Moreover, delivery person is demanding extra money which is unjust.
This irregular delivery is frequently occurring causing cooking problem at home.
Please look into the entire matter sincerely.Earlier I made several comlaints to you, but could not avail any remedies.
Looking foward to your active cooperation in this regard.

Provat kumar mondal, Burdwan

I am staying at 43 SARLABAGH Dayalbagh, Agra and registered Indane consumer No. 9379 with Triveni Indane Gas distributor . I got a message from IOC Auto gas booking facility that my booking for gas cylinder has been accepted under ref no.623328 on 23 Feb. 2016. But I have not received any cylinder.

Kindly investigate in the matter and arrange for the delivery of the cylinder at the earliest.

Thanks.

Name: AJAY KR. GUPTA
MOBILE NO. [protected]
e-mail : [protected]@nic.in

My customer number is 7913. I booked my cylinder online on 17.02.16 and payment also made online but due to technical reason booking could not be processed but it is regret to say that after a lapse of month I could not get refund though I contacted on[protected] and[protected] as well as to the distributor but no satisfactory solution come up. The details of payment is Transaction ID:[protected] Transaction Date:[protected] Amount: 586.50 for your kind reference. The e-mail that received on 17.02.2016 assured me that refund will be made within 07 days but till date I could not get the above mentioned amount. Kindly look into the this matter and refund the amount with one month interest.

Sir maine quikr se ad dekh kr 64gb ka memory card buy kiya tha...toh mujhe 8gb ka corrupt memory card bhej diya gya toh maine seller ko call kiya toh voh kehta hai k return ho jayega but uske baad mein usne mera koi v call pick nhi kiya...he is a cheater ...i hope quikr will help me

Today around 3pm a service boy from MJV Gas agency came to my house and said that for every 2 year it is mandatory to check the cylinder regulator and tube. I agreed and he checked the regulator and tube. When he checking the regulator he broke the regulator and now it is in a condition that I cannot use the gas stove. When I demand for a new regulator first he said that it is not possible and the consumer need to come to the agency directly to replace the regulator by paying Rs.150. Since it has been broken by the service boy I demand to replace the regulator at my home itself. He said that he will come back with a new regulator and left home and he didn't turn back.

1. Is there a mandatory service check happen?
2. The regulator was at good condition until the service boy came inside my house. Who need to replace it and who need to pay for it?
3. I told him that by evening my relatives are coming and I asked him to replace it today. But he didn't turned back. When I can expect him to come back or what do I need to do?
4. Since I allowed the service boy to check the cylinder. Is this my fault?

I am requesting to replace the regulator for free of cost since I didn't broke it and I need to fix this Immediately. Please take action against the service boy. If I remember the name of the service boy is kalaivanan from MJV gas agency.
Consumer # CX4265936
Contact #[protected]

I am staying at Durgapura, Jaipur and registered Indane consumer No. 15166 with Triveni Indane Gas distributor . I got a message from IOC Auto gas booking facility that my booking for gas cylinder has been accepted under ref no.869053 on 06 March 2016. later on I received another message that the cylinder has been supplied against cash memo no.30002396 on 09/03/2016. But I have not received any cylinder.

Kindly investigate in the matter and arrange for the delivery of the cylinder at the earliest.

Thanks.

Ram Gopal Sharma
email-- [protected]@yahoo.co.in
Mobile No. [protected]

Hello Sir,

I had raised a complaint on the fuel station Kenchamba service station, BM road HASSAN, came to know from HP that this fuel station belongs to IOC not HP, and they asked me to contact IOC.

Complaint description,

On 5th march around 7.30 PM, I filled the fuel and requested for Air, he dint even respond anything to me and he went inside the office, I followed him and asked the group of people sitting an watching the cricket match there, no body responded anything, they dint even say yes or no. after i shouted on them they said no Air in the action. This is extremely fair from the IOC petol bunk, i had very less air in the tyre and I had to travel Bangalore around 250 kms. Please dont hear the reason from them that the air compressor was not working and all, usually they switch it off after 7 PM and they say no air.
This is not acceptable, I am waiting to hear from you and your action on this fuel station
Thanks, ,
Chiranth
[protected]

My father sh manohar lal solanki also loged a complaint in this regard. i have lpg connection cn 3839767. ptrviously connection was working in my mother name cn 41910 .said connecrion transferred in my name and alloted new no cx 2206360. in said cn my aadhar no[protected] linked to cn cx2203630.in transferring connection spelling mistake done by distributer. then distributer closed cn cx22036030 and alloted again new cn cx3839767.aadhar is not releasing from closed cn cx2203630 pl releaseaadhar from closed cn cx2203630 and link to present cn cx3839767 to avoid further ay type of complicacy regarding subsidy i have requested distributer severel times but due to your system /technical problem, all in vain

Subject of Complaint: Deactivation of “Give it up” Subsidy option Company / Product Name: INDANE GAS State: Uttar Pradesh /District: Sultanpur .
Sir / Madam,
This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection by one of my family members who is ignorant to understand English Words .So, I request you kindly to deactivate this enrollment, my Consumer No. CX19102094.So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the Indane LPG Gas connection details: Email: maurya.[protected]@gmail.com Mobile: [protected]

LPG ID : 3 [protected]
Consumer No.: CX19102094
Consumer Name: Vijma Devi
Distributor Name: SHASHANK GAS SERVICE

My Consumer No. is 168936 with M/s. Pooja Gas Agency, Unichira, Ernakulam, Kerala. I have booked Gas Refill on 11.02.2016 vide reference no.656834 and your cash memo [protected] dt.11.03.2016 of amount Rs.547.50 generated. But till time they have not supplied the refill cylinder. My cylinder is emptied on 07.03.2016 and I have informed the same to the agency. But they have not supplied the refill till date and time. So kindly intervene in the matter.

My consumer no is CX17215127. i use to take cylinder from the agency godown. my cylinder gets emptied in 30-35 days but
Since 3-4 months i have taken the home delivery option, but i have not received fully filled cylinder any time due to which it gets emptied in 10-15 days. i have complained all the time to the delivery boy but have not received any solution yet.
Kindly do the same.

My consumer is AP2298.I booked my gas cylinder in February fir which I received a text on my registered mobile saying that my cylinder has been delivered having cash memo no. [protected] on 8th of March.
But till date I haven't received my cylinder.
On calling the IVRS booking no., it says my cylinder has been dispatched on 7th of March, how can this be possible.
The cylinder is ought to be exhausted in 2 to 3 days of time.Now I wonder whether will I get my next cylinder or not.
Please help me to get my cylinder as early as possible.

On 11th March, 2016 night I had book LPG (Consumer No. 33590) on centralised number for refill of my subsidised gas cylinder. At 20.10 hrs on the same day, I received 2 contradictory SMS messages simultaneously on my registered mobile -- one confirming supply of LPG (vide ref. no. 630204) and the other thanking me for giving up my subsidy. I wonder how the second msg with regard to giving up my subsidy was sent to me. In this connection I wish to add for your information that I am a senior citizen with monthly pension of less than Rs. 20, 000 and am such entitled to the govt subsidy which I have been getting since the scheme was introduced. Since in that msg it was also stated that a representative of my gas agency (R.K. Agencies, Hauz Rani, Malviya Nagar) would be contacting to complete the other formalities. On th 12th instant I also contacted the Gas Agency (Ms. Soni) who told me that they do not have any information on the issue. Hence I am writing to you how erroneously subsidy withdrawal msg has been sent to me.

I shall be grateful if you would kindly look into this urgently and get the second erroneously sent msg withdrawn at your earliest convenience.

A line in confirmation will be highly appreciated.

Regards

Sir

I P.N.Pandey, an employee in Indian Oil Corporation.
My EPF Member’s Acc. No is DL/1338/2501.
Date of leaving service[protected].
Reason of leaving service : Attained 58 Years of Age.

I didn’t receive my Pension Payment Order (PPO) Number. My pension stopped in JAN 2016 and I am unable to submit life certificate without PPO No.
Kindly send me a copy of my PPO No and which EPFO life certificate to be submitted.

Sir,
My Customer no is 18393 &my Distributor is Gemini Gas&Appliances, Railway station Road, Tellicherry-670104, Kannur Dist, Kerala. Eventhough my house is located less than 5 kms from the Distributor's office, they are charging additional transportation charges while delivering the cylinder.When contacted he informs me that the distance is calculated from the centre of the Town ¬ from his office as my house is outside city limits.I do not agree with his contention.The distance shd be from his office/Godown ¬ from the Town.
Hence it is requested to enquire in to the matter&advice him to stop charging transportation charges while delivering the cylinder as my house is located less than 5 kms from the Distributer's premises.
Regards,
Vasantha

1. booking on date : 17 Feb 2016

Message Received by SMS : Booking for consumer no. R10758 is registered with ref no. 248070. (message received on 17 Feb 2016)

2. Message Received on 21 Feb 2016 : Cash memo [protected] generated for booking no. 248070,
shall be delivered shortly. Insist for pre-delivered check
while receiving refills.(message received at 11.45pm)

3. Message Received on 21 Feb 2016 : Dear Indane customer, your cyl is delivered against cash
memo no. [protected].(message received at 11.55pm)

4. booking on date : 01 Mar 2016
Message Received by SMS : Booking for consumer no. R10758 is registered with ref no. 250513. (message received on 01 Mar 2016)

5. Message Received on 06 Mar 2016 : Cash memo [protected] of amount Rs.549 generated for
booking no. 250513, shall be delivered shortly. Insist for pre-
delivered check while receiving refills.(message received at
10.57am)

6. Message Received on 06 Mar 2016 : Dear Indane customer, your cyl is delivered against cash
memo no. [protected]. .(message received at 12.16pm).

After all above message I had yet not received any Cyl at my home . Please check is gas agency or hawker doing some thing wrong Because by their mistakes Iam suffering from last 20 days. please check it sincerely I shall (IOC consumer) be thankful to IOC

Note : consumer no. R10758
Name : Dayaram Ahirwar
Address : B/76, Deendayal Nagar, nandanpura, Jhansi
Mobile: [protected]

Dear Team,
Subsidy Amount Not Credited in my Account from April-2015 to Sep-2015.
Consumer Number::1305990.
Name:Manish Kumar Srivastava
Contact Number::: [protected]
Address::: 137C/1, Chandpur Salori, P.O. Telierganj, Allahabad-U.P-211004.
Agency Name::Vijay Gas Service.Main Office ::Civil Cines.

Respected sir,
i bonmon venkatesh, consumer num 26544, indane gas customer i had applied all my documents, i am not getting subsidy amount from last 1 year, my LPG ID 3 [protected], Bank Account No [protected], Distributor Code 125353, Distributor Name A.P.S.C.S.CORP LTD SECBAD, i am followuping regularly to this local office but no correct responce and talking in rough and rude language, so please kindly resolve my problem sir as soon as possible
i am waiting for your valuable reply, my cell num [protected], mail id [protected]@gmail.com,
showing in online as Bank account linked to LPG Yes (AV Pending)..

Sir i am the lpg gas holder of indian oil corporation, my cutomer no. Are 012698, lpg id:[protected] for the name o[censored].K.Jha.
Sir i am booked a lpg cylinder bill no.[protected] dated 29/2/16 which i received the next day 01/03/16 but still till the date of 10/03/16 my subsidy not come to my account this time.
So please help me in this regard to sent my subsidy amount to my bank.

Booked for refil of gas on 10/02/16 and booking no. 296636. I was inform that it was cancelled. Then I booked the gas again on 1/3/2016. Booking no. 299605. And again I was informed that it was cancelled. When called the agencies I was informed, if not delivered, the booking is cancelled. When the gas is not delivered to me how can it be cancelled. Kindly look into this matter since it a month. And in another 2 days I won't have gas for cooking.