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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 28, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 253

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D
Dhananjay Sarkar
from Kolkata, West Bengal
Mar 19, 2016
Resolved
Report
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Resolved

Address: 700049
Website: Www.indane.org

Dear sir or madam, i really want to know if there is any extra charges for home delivery of a cylinder? The delivery boy joydeb from the nrishringa indane distributor charges rs 20 extra otherwise he say from the next month he will not deliver the cylinder. Can you sir please explain me about the fact or so please take a action. Consumer no. Cx5665788, mobile no. [protected] consumer name. Dhananjay sarkar. Thank you.
Complaint marked as Resolved 
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2016
Indian Oil Corporation [IOC] Customer Care's response
We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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    H
    hindianuvadak
    from Delhi, Delhi
    Mar 19, 2016
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    Address: New Delhi, Delhi, 110078
    Website: IOCL & State Bank site

    Sir, I am having Aadhar Card No[protected]. As per directions, I had linked my aadhar with SBI Bank account [protected] and submitted copy to Bank aswell as Dwarka Indane gas agency ID No[protected] on 6/11/2013 but I have not been paid subsidy wef april 2015 to date. I contacted Bank staff and gas agency and again submitted photocopy of adhar card . After one moth I waited but the subsidy not received.I again contacted Bank authorities for needful.The staff told me that your adhar card no is linked but shos rejecteed by NPCL and asked me to call at #99.I tried my best to contact but could not connect. Inthis connection I received a message from DZIODBTL on 24/11/2015 on my phone that Quote" you are already linked to PAHAL through Bank account linking mode .K.indly submit your adhar at LPG distributorshiup and Bsank immediately.Quote.I again contacted Bank and the reply was that adhar is already linked but rejected by NPCL and asked to contact concerned office.I saw full debate in Rajyasabha on adhar bil and also sa debate on NDTV.As per IT specialist sitting on pannel from BJP, adhar linked with account, subsidy will be paid automaticlly without any difficulty.But I am sorry to say that I have not been paid any subsidy sofar.I am uric acid patient of 66 years old age and unable to see banks/agencies frequently.I request you to look into matter and the thing resolved.I shall be thankful to you.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
    I have nothing to say at the movement.
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      Rakesh Gangaputhra
      from Mumbai, Maharashtra
      Mar 18, 2016
      Resolved
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      Address: Hyderabad, Andhra Pradesh, 500020
      Website: spandan.indianoil.co.in/DBTLGrievance/index.jsp

      I bonmon venkatesh, consumer num 26544, indane gas customer i had applied all my documents, i am not getting subsidy amount from last 1 year, my lpg id 3 [protected], bank account no [protected], distributor code 125353, distributor name a.P.S.C.S.Corp ltd..
      Last complaint srn numbers 2574994, 2575013, 2389140, 2582442, 2581291, 2575013, 2402805, 2397476, 2395322, 2395321, 2389306, 2584759
      Please do the needful,
      Complaint marked as Resolved 
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
      Verified Support
      Apr 01, 2016
      Indian Oil Corporation [IOC] Customer Care's response
      We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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        C
        Chitranjan Sood
        from Gurgaon, Haryana
        Mar 18, 2016
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        Address: Shimla, Himachal Pradesh, 171219

        Hello - complaint against Bharti Filling station, shoghi, shimla, Indian oil dealer.

        My car broke down mid way and after being towed to workshop I got to know from service engineers that cause was adulterated petrol. I was also shown water clearly visible in the petrol. Heard from the workshop they get number of such cases from same petrol pump. Strongly urge fellow travellers to avoid filling in Bharti petrol pump shoghi and secondly Indian Oil should take strict action against the dealer. I am enclosing the error message I got in my brand new car as it broke down. I shared the same with workshop folks and they immediately told me that it concerns fuel problem.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          Bhargav Trivedi
          from Bengaluru, Karnataka
          Mar 18, 2016
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          Address: 560103

          This is a complaint against Indian Oil fuel pump at Kadubeesanahalli, Sarjapur-Marathahalli Outer Ring Road, Bangalore, 560037. I found they are selling over 30lt of fuel to a autorikshaw driver, who was carrying 3 (minimum 20lt capacity each) cans in his Rickshaw on 10th March 2016. I trust selling over 30lt of fuel like this is illegal.

          Second incident happened with me today 17th March 2016, where I asked to fill up for Rs. 500 and guy filled up for Rs. 500 too, and while he was filling I paid him Rs. 500. However after closing the car fuel tank, guy asked me to pay Rs. 500, which I already paid to him less than a minute ago. This is a clear attempt of cheating with customer.

          Please take an action else I'll have to video record such incidents and post them on Web or send to police department.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            G
            gaspai2016
            from Kizhake Chalakudi, Kerala
            Mar 16, 2016
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            Address: Thrissur, Kerala

            I have booked for a refil cylinder on 20/01/2016. My consumer No is 15327, and my agency is M/s Soorej Gas agencies, krishnspuram, kalathodu, Thrissur. After 50th day of booking ie; on 11/03/2016 a cash memo[protected] has been issued for delivery.But surprisingly till this date this agency didn't comply with rules and not delivered my due cylinder.It is too harrowing experience we, the customers are suffering from this same agency for the last several months.
            Expecting any responsible agency of this country will take appropriate actions against this erring distributor and may settle our grievances at the earliest. We expect in near future acha din may happen to this nation's ordinary people.

            Thanking you,
            C A Rappai

            Thrissur
            16/03/2016
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              L
              lovishthakur
              from Gurgaon, Haryana
              Mar 16, 2016
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              Address: New Delhi, Delhi, 110007

              I have booked a cylinder vide the booking for consumer no. 850691 registered with ref no. 563680 on 04.03.2016. The cash memo has been generated [protected] against the booking no. 563680 on 10.03.2016. The delivery is still pending by our local delivery agency i.E. Gulabi bagh gas service, shastri nagar delhi -110052. I am trying to contact on phone but no response from the local agency.

              Please exercise the matter at the earliest.

              Thanks & regards
              Rajesh kumar
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                B
                bubula
                Mar 16, 2016
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                Address: Kamrup Metropolitan, Assam, 781036

                My consumer no is cx23297200,
                Cyl Booking Ref No 207800
                my name is Pulak Talukdari, resident of Guwahati, booked a cylinder on 16th Feb but till cash memo is not generated . ..
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                  V
                  V.Thiagarajan
                  from Arcot, Tamil Nadu
                  Mar 16, 2016
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                  Address: 632009

                  I am v.Thiagarajan 591 oasis 2nd street sathuvachari vellore-632009.My adar no.[protected] . My consumer no is 17233-lpg id :[protected]. I am a senior citizen and drawing epf pension rs.1837 per month. I have booked cylinder and received cylinder as per cash memo no. [protected]dt.[protected]. Now i went to my bank-- iob-sathuvachari ( s/b ac.No [protected])today[protected] to my surprise i noticed that no subsidy is credited for the above purchase. I could not verify, the last year entries since they said only entries for 2016 can be made.I am with good hope that your sending the subsidy then and there. I used to use only 6 cylinders per year, which u can veryfy at your end itself. I humbly requist to do the needful and inform the details please please.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    P
                    prabhat kumar mondal
                    from Kolkata, West Bengal
                    Mar 15, 2016
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                    I booked gas cylinder on 10/02/2016. but till date no delivery is made whereas distributor is giving false message that cylinder has been delivered on 14/03/16. My cnsumer no. cx 11130110. Distributor is state govt. employees cnsumers cooperative stores ltd. court compound, burdwan.
                    Moreover, delivery person is demanding extra money which is unjust.
                    This irregular delivery is frequently occurring causing cooking problem at home.
                    Please look into the entire matter sincerely.Earlier I made several comlaints to you, but could not avail any remedies.
                    Looking foward to your active cooperation in this regard.

                    Provat kumar mondal, Burdwan
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      A
                      akg044
                      from Delhi, Delhi
                      Mar 15, 2016
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                      Address: Agra, Uttar Pradesh, 282005

                      I am staying at 43 SARLABAGH Dayalbagh, Agra and registered Indane consumer No. 9379 with Triveni Indane Gas distributor . I got a message from IOC Auto gas booking facility that my booking for gas cylinder has been accepted under ref no.623328 on 23 Feb. 2016. But I have not received any cylinder.

                      Kindly investigate in the matter and arrange for the delivery of the cylinder at the earliest.

                      Thanks.

                      Name: AJAY KR. GUPTA
                      MOBILE NO. [protected]
                      e-mail : [protected]@nic.in
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        BAKUL JADHAV
                        from Mumbai, Maharashtra
                        Mar 15, 2016
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                        Address: Thane, Maharashtra, 401404

                        My customer number is 7913. I booked my cylinder online on 17.02.16 and payment also made online but due to technical reason booking could not be processed but it is regret to say that after a lapse of month I could not get refund though I contacted on[protected] and[protected] as well as to the distributor but no satisfactory solution come up. The details of payment is Transaction ID:[protected] Transaction Date:[protected] Amount: 586.50 for your kind reference. The e-mail that received on 17.02.2016 assured me that refund will be made within 07 days but till date I could not get the above mentioned amount. Kindly look into the this matter and refund the amount with one month interest.
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                        Please make your complaint to petroleum ministry @dpradhanbjp. Thank you.
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                          A
                          ashu saini
                          from Jalandhar, Punjab
                          Mar 15, 2016
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                          Address: Hoshiarpur, Punjab, 144212
                          Website: www.quikr.com

                          Sir maine quikr se ad dekh kr 64gb ka memory card buy kiya tha...toh mujhe 8gb ka corrupt memory card bhej diya gya toh maine seller ko call kiya toh voh kehta hai k return ho jayega but uske baad mein usne mera koi v call pick nhi kiya...he is a cheater ...i hope quikr will help me
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            A
                            Azgarahamed
                            from Chennai, Tamil Nadu
                            Mar 14, 2016
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                            Address: 600077

                            Today around 3pm a service boy from MJV Gas agency came to my house and said that for every 2 year it is mandatory to check the cylinder regulator and tube. I agreed and he checked the regulator and tube. When he checking the regulator he broke the regulator and now it is in a condition that I cannot use the gas stove. When I demand for a new regulator first he said that it is not possible and the consumer need to come to the agency directly to replace the regulator by paying Rs.150. Since it has been broken by the service boy I demand to replace the regulator at my home itself. He said that he will come back with a new regulator and left home and he didn't turn back.

                            1. Is there a mandatory service check happen?
                            2. The regulator was at good condition until the service boy came inside my house. Who need to replace it and who need to pay for it?
                            3. I told him that by evening my relatives are coming and I asked him to replace it today. But he didn't turned back. When I can expect him to come back or what do I need to do?
                            4. Since I allowed the service boy to check the cylinder. Is this my fault?

                            I am requesting to replace the regulator for free of cost since I didn't broke it and I need to fix this Immediately. Please take action against the service boy. If I remember the name of the service boy is kalaivanan from MJV gas agency.
                            Consumer # CX4265936
                            Contact #[protected]
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              R
                              Ram Gopal Shrotriya
                              from Gurgaon, Haryana
                              Mar 14, 2016
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                              Address: 302018
                              Website: Indian oil corporation

                              I am staying at Durgapura, Jaipur and registered Indane consumer No. 15166 with Triveni Indane Gas distributor . I got a message from IOC Auto gas booking facility that my booking for gas cylinder has been accepted under ref no.869053 on 06 March 2016. later on I received another message that the cylinder has been supplied against cash memo no.30002396 on 09/03/2016. But I have not received any cylinder.

                              Kindly investigate in the matter and arrange for the delivery of the cylinder at the earliest.

                              Thanks.

                              Ram Gopal Sharma
                              email-- [protected]@yahoo.co.in
                              Mobile No. [protected]
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                C
                                chiranthhn
                                Mar 14, 2016
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                                Address: Hassan, Karnataka, 563201

                                Hello Sir,

                                I had raised a complaint on the fuel station Kenchamba service station, BM road HASSAN, came to know from HP that this fuel station belongs to IOC not HP, and they asked me to contact IOC.

                                Complaint description,

                                On 5th march around 7.30 PM, I filled the fuel and requested for Air, he dint even respond anything to me and he went inside the office, I followed him and asked the group of people sitting an watching the cricket match there, no body responded anything, they dint even say yes or no. after i shouted on them they said no Air in the action. This is extremely fair from the IOC petol bunk, i had very less air in the tyre and I had to travel Bangalore around 250 kms. Please dont hear the reason from them that the air compressor was not working and all, usually they switch it off after 7 PM and they say no air.
                                This is not acceptable, I am waiting to hear from you and your action on this fuel station
                                Thanks, ,
                                Chiranth
                                [protected]
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  M
                                  manohar lal solanki
                                  from Jodhpur, Rajasthan
                                  Mar 14, 2016
                                  Resolved
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                                  Resolved

                                  Address: 342003
                                  Website: iocl.com

                                  My father sh manohar lal solanki also loged a complaint in this regard. i have lpg connection cn 3839767. ptrviously connection was working in my mother name cn 41910 .said connecrion transferred in my name and alloted new no cx 2206360. in said cn my aadhar no[protected] linked to cn cx2203630.in transferring connection spelling mistake done by distributer. then distributer closed cn cx22036030 and alloted again new cn cx3839767.aadhar is not releasing from closed cn cx2203630 pl releaseaadhar from closed cn cx2203630 and link to present cn cx3839767 to avoid further ay type of complicacy regarding subsidy i have requested distributer severel times but due to your system /technical problem, all in vain
                                  Complaint marked as Resolved 
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 01, 2016
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                    vinay99187
                                    from Allahabad, Uttar Pradesh
                                    Mar 14, 2016
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                                    Address: Amethi, Uttar Pradesh, 228159

                                    Subject of Complaint: Deactivation of “Give it up” Subsidy option Company / Product Name: INDANE GAS State: Uttar Pradesh /District: Sultanpur .
                                    Sir / Madam,
                                    This is to inform you that it was wrongly enrolled the “GIVE IT UP” SUBSIDY option for my LPG connection by one of my family members who is ignorant to understand English Words .So, I request you kindly to deactivate this enrollment, my Consumer No. CX19102094.So that I can avail the LPG cylinders in subsidized prices. It's my humble request to kindly deactivate my “GIVEITUP” option and credit my subsidy in my account as I don’t want to lose my subsidy. I want to avail to subsidy cylinder. I am waiting for your sympathetic consideration at the earliest. Below are the Indane LPG Gas connection details: Email: maurya.[protected]@gmail.com Mobile: [protected]

                                    LPG ID : 3 [protected]
                                    Consumer No.: CX19102094
                                    Consumer Name: Vijma Devi
                                    Distributor Name: SHASHANK GAS SERVICE
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      sasisuma
                                      from Delhi, Delhi
                                      Mar 14, 2016
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                                      Address: Ernakulam, Kerala
                                      Website: indane

                                      My Consumer No. is 168936 with M/s. Pooja Gas Agency, Unichira, Ernakulam, Kerala. I have booked Gas Refill on 11.02.2016 vide reference no.656834 and your cash memo [protected] dt.11.03.2016 of amount Rs.547.50 generated. But till time they have not supplied the refill cylinder. My cylinder is emptied on 07.03.2016 and I have informed the same to the agency. But they have not supplied the refill till date and time. So kindly intervene in the matter.
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                      Y should complaint on twitter to @dpradhanbjp citing all details. They will take immediate action.
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                                        D
                                        daya pandey
                                        from Delhi, Delhi
                                        Mar 13, 2016
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                                        Address: New Delhi, Delhi, 110047
                                        Website: Indane Gas Agency

                                        My consumer no is CX17215127. i use to take cylinder from the agency godown. my cylinder gets emptied in 30-35 days but
                                        Since 3-4 months i have taken the home delivery option, but i have not received fully filled cylinder any time due to which it gets emptied in 10-15 days. i have complained all the time to the delivery boy but have not received any solution yet.
                                        Kindly do the same.
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                        Y may register a complaint on twitter to petroleum ministry @dpradhanbjp citing yr details. Thank u.
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