Indian Oil Corporation [IOC] Complaints & Reviews

REf No : N150824107312172014681. I have made payment for Rs 3400 and due to your Distributor issues, that is, they forced me to buy a new stove which i have puchased. And they keep on asking several documents which is not asked online.I have cancelled the process. I am still wandering when will i get my refund, or i need to look a legal way to fight for my money, when i call your customer service first they dont get connected and once connected agents do not have any answer for this.

I am a customer of m/s. sheela Gas Agency at Ramgarh Colony, Kanpur Rd, with consumer no. D-11605, SV no. 088126. We took gas refills through agency in March 2015, June 2015 and July 2015 but the subsidy was not released. The Aadhar was not updated in bank a/c. it has been updated, but the agency people are saying that subsidy of said three refills shall not be released. Is there any such rule. Raj Dhingra

Sir My LPG Gas Connection no is 36674 and LPG Id is[protected] and My Distributer Name is - Asha Gas Service, Deoria U.P. 274001. I have booked my gas through My Regd. Mobile No [protected] and Bokking No 395673 dated 4th september 2015. But after 18 days the gas is not delivered by the Distributor.

I, Sri Utpal Kumar Biswas, had given my Aadhaar number[protected] to DENA BANK (a/c no.[protected], STATE BANK OF INDIA (a/c no. [protected]) and UNITED BANK OF INDIA (a/c no.[protected] . My Adhaar Number was already seeded/registered/linked with all the banks . My Subsidy amount would go to DENA BANK account. Now, I need subsidy amount in UNITED BANK OF INDIA instead of DENA BANK, as in the last month I closed my DENA BANK account due to some personal reasons. Still, as per NPCI record as well as IOCL (Indane) website my Adhar linking status in bank is showing with DENA BANK. That’s why my LPG subsidy for the month of September, 2015 was not credited due to the reason as informed by IOCL that Aadhar Number not Mapped to Account Number. Now, you are requested to link my Adhar number again with UNITED BANK OF INDIA (a/c no.[protected] as earlier. So that, from now my LPG subsidy amount may kindly be credited to my UNITED BANK OF INDIA account. Meanwhile, I contacted IOCL regarding the matter. They advised me to contact Bank & Distributor and solve the issue accordingly. I contacted, but it is yet to be solved. It may kindly be mentioned that my : LPG ID: 3 [protected] Consumer No.: 35074 Consumer Name: UTPAL BISWAS Aadhaar Number: [protected] Distributor Code: 140366 Distributor Name: ABHIJIT ENTERPRISE Kindly do the needful and inform me accordingly ( my e-mail id: [protected]@gmail.com).

Hello,
I am sanjib baran khan a inden gas holder my consumer id.cx14952137. I got my gas cylinder at 05.09.2015 but that was a lickge cylender.my mom told the delivery boy for change because that cylinder was so old damaged and broken, he didnot also he took rs.57 for delivery charge. When came at home i saw room was fully gas smell. I open the door and windows.i complaints many time to rani inden gas office at least 25 time to change . Thay send a man to check gas cylinder after 12 days . But still today no response from gas office. I have done two mail to online inden gas complaint, they also did not any reply. I have no gas from last 10 days.i complaint same day when gas arrived and untill today I couldnot any positive information from them. Now I have to complaint to you for my harassment, phone calling expenses, serious accedent, extra pay for gas delivery man.i have all Prof like how to licking gas, what the condition of the gas cylinder and all phone call conversion and list. Please help me to get proper gas delivery next time .

Your booking already exist in ivrs system. Your booking no. Is 200698 and booking date is 23 aug, 2015 13:06:44
This is the booking status of my lpg cylinder on my booking portal of indian oil corpotation however till date no home delivery has been done thus putting me to a lot of trouble

My LPG ID is[protected]. My cylinder was leaking. I tried to complaint on No. [protected] from 12 noon to 12.45 pm. It kept on giving busy tone continuously for 45 mts.I tried another IOC No.[protected]. That also kept me telling about subsidy continuously. Finally I switched over to induction cook - top. What a big joke with the customers in metro city. It seems we are really approaching towards SMART CITY program. RAGHVENDRA ARORA e mail id - [protected]@yahoo.com

When i was giving only 25 extra he took back the cylinder. My Distributor Number is : 117482 Distributor Name : VISHWAMBARA ENTERPRISES When i am trying to login an complain using Indane site, then complain page itself not opening. Today's Event timing is : 12:50 Delivery boy Name : Mudhumalai

Sir i booked my cylinder online. After some days deliveryman came to my home for delivery and asked 670.00 rs for delivery. I asked him every time i pay 30.00 rs for home delivery. He told me that talk to his office. I told him that i will take delivery from godown. On 19 sep i gone to Krisna gas agency for delivery. The office lady told me that we sent door delivery and you have not taken. I told that deliveryman was asking for 60.00rs. The lady told me that stock is not available we will deliver the cylinder to you on monday. I asked him to show the stock in computer because the stock board was not updated. She refused to show the stock. I asked her to see the stock in godown. She told me that godown is not open. I asked her to call her owner. She told me that call from STD booth. I told that why should i go to STD booth to call your owner. She told me that where you want to complaint make complaint. I asked her to give complaint register. She told that we donot have complaint register. I told that my lpg has finished so i wanted to take delivery today. She told that today is not possible. I gone to godown and taken vedeo o[censored]nloading of truck. I came back to office and asked that truck is getting unload. She told me that Now it came. I told it was getting unload since one or two hrs. I asked her to make bill but she warned me that where you want to complaint you can complaint. I recorded her voice in my phone. I told her l will leave the office after meeting your owner. She told me that r u blackmailing me. I told that l have recorded your voice. She told me that it is your last delivery further we will not give you refill. I asked her where l should complaint she told l donot know. I asked her last time l told you that you should tell your owner for complaint register. She told that l have told my owner but he has not taken action. I asked why your stock board is not updated. She told it is our problem.

Cosumer no.07635. LPG ID:[protected]. Bill No.[protected]. Name SUBHASISH BHOWMIK. My LPG A/c is already link with Adhaar and Bank A/c. The above bill is for 20.08.2015. Subsidy Amount is not credited to my bank A/c.Pl. do the needful. Thanks & regards subhasish bhaumik [protected] em: [protected]@yahoo.com

I stay in bangalore.(near sanjaynagar new bel road: iti layout) There is a veeresh gas agency- indane which is @3km from my house(nagashettyhalli).everyday morning at 10am they get more than 30 cylinders and dump in front of my house, from here one by one they start distributing. This keeps happening for whole day till night 10.in the nyt one vehicle will take all the empty cylinder back. Its highly unsafe for us here as they keep throwing cylinders for whole day just besides the cars and our house. If there is any leakage or blast then the agency and indane will be responsible.I believe the gas agency should have proper storage space for cylinders without which their license will be cancelled.we are really fed up of cylinder noise whole day from past 2 months.the whole road is occupied by cylinders too. I have attached image for reference

I have registered with anushka inden with number AI-4782 Navi mumbai sea wood,

sine's last six month i have not receive the cylinder on time,
gas agency will take time of 20 to 30 days for delivery, i have book gas cylinder on date 01.09.2015 your REF.no.250649 but till date cylinder is not delivered by you or your gas agency when we call on your gas office they give answer it will take one or two days
to day date is 18.09.2015 but gas cylinder not delivered by you or your gas agency

so i request to you please take necessary action and give me replay what type of action you have taken.

Sir, I sanjeev sharma my IOCL cust no-4468905. AGENCY NAME- FREEDOM GAS SERVICES balram nagar loni ghaziabad up-201102. Our delivery man not give full gas in cylinder, he cut gas 4 to 5 kg in a cylinder. and he do overcharge on cylinder delivery.

I never get Indane cylinders on time. Just to give you an example, I (Consumer No. 24553) booked a cylinder on Sep 1, 2015 with reference no. 385155. I got an SMS that a cash memo [protected] generated for booking no. 385155 on Sep 4, 2015. On Sep 9, 2015, I again received an SMS saying cash memo [protected] (note the difference in cash memo numbers) generated for booking no. 385155. Finally, the cylinder was delivered on Sep 17, 2015. So, the point is it took me 17 days from the date of booking to get one cylinder .

I am tarit kanti ghosh, my consumer no 14006, distributor code 172938, distributor name- sri sainath indane, distributor address: plot no. 30. Shop no.4. Vuda nagar phase i. Kurmannapalem main road andhra pradesh, distributor phone :[protected] firstly cylinder booking( booking no.900546) on 06.09.15 through net. Dated.10.09.15 genetated cash memo no.[protected], dated.12.09.15, time-9.31am mail me for cancelled my booking, reason-invalid address, why? as per dealer record my address is valid.Again same day time-10.01 am mail me for generated new cash memo no.[protected], cash memo dt.11.09.15, again today(17.09.2015) mail me for booking cancelled, reason-others(administrative). Why this type of harassment, last sunday go to dealer shop, manager says already cash memo giving to delevery boy, but fully false statement( attach voice rec.), pl. Immediate solve the matter.Last 4 days no lpg gas in my house, this is the major problem of my family.This is the lpg gas corruption case? pl. Verification & pl. Send full lpg cylinder immediately.

Sir, I have received the gas refills in August (Booked in July) and September (Booked in August) 2015 but I have yet to receive subsidies for both the refills till date. My consumer No is 28102 and ID No. is[protected]Peopls Gas Service, Lucknow, Uttar Pradesh 226016). May I request you to kindly look in to the matter and make arrangements for an early payment of SUBSIDIES, for two refills in my SBI, Indira Nagar Branch Lucknow, A/C NO [protected]. Thanking you. Arvind Shukla, 25 A Narain Nagar, Faizabad Road Lucknow, 226016. Mob No [protected]

I, Rajesh Shukla, Consumer no 26952063, SV No[protected] dated 06 Aug 15, am a consumer of Shukla Gas Agency, Gorakhpur (agency code-SAP No 154506). I took this connection on a TV voucher from Naval Indane, Minnie Bay, Port Blair. The agency is notorious of trying to extort money from every consumer on any pretext they approach the agency. The LPG cylinders are delivered after a minimum of 21 days from the day of booking which is quite shocking. My regulator delivered to me on 11/08/15 was unserviceable since day 1. I went for replacement of the regulator on 10 Sep 15 but they asked for Rs 50 without giving any receipt. In today's world, if a consumer is being challenged like this, he should lose the right of doing business ( to put it bluntly, he does not fit into the scheme of "ease of doing business") and i request the vigilance wing of IOC for conduct a free and fair inquiry and cease the liscence of Shukla Gas Agency, Gorakhpur. Copy to_ minister of petroleum Shri Dharmendra Pradhan Area manager IOC Allahabad region.

Customer Name: Gouri Chowdhury 3 Sarat Chatterjee Rd . Nabagram Hooghly Consumer Number: BT00394 Gas Booked on 11/8/15 and delivered on 14/8/2015 but subsidy not yet received. Please Arrange the subsidy as early as possible. LPG ID:[protected]. Mobile :[protected]

Sir/Mam, I am holder of LPG connection of INDANE, having Distributing Agency Name MOHAN & MOHAN {Ashoka Enclave-II, Sector - 37, Faridabad - 121003}. It has been a practice followed by the distributor in our area to deliver the underweight cylinder in our area and because of this such private distributors are earning handsome money. Today, I waas at home and the delivery man delivered the filled cylinder having prescribed weight of 31.4 k.g but on weighing it on scale i found it 25 k.g. and i denied to accept it and they said we will not deliver it again. I have grabed a few photographs, the Number of the GAS CYLINDER VAN was [ DL - IL F - 9922 ]. Kindly take the action against them. My details are : Customer Name : Sh. Naveen Singh Name Of Company : Indian Oil Corporation Name Of Distributor : MOHAN & MOHAN Disrtributor Code : 02010999 Customer's Mobile No : [protected]

Hi sir By mistake I register my consumer no.CX11142765 in “give up subsidy” option by mistake. But I wants to take the facility of subsidy in my Indane gas connection. I am not able to leave my subsidiary Please Reply as soon as posible. My LPG id-...3 [protected] CONSUMER NO...CX11142765 Consumer Name...IFTEKHAR AHMAD KHAN GAS AGENCY NAME...SUKHDEV VIHAR DIST...SOUTH EAST DELHI STATE...DELHI Contact No- [protected]