Indian Oil Corporation [IOC] Complaints & Reviews

We CON NO=CX12937356 tried to complain about gas leakage from regulator nobody lifted the call by all means by all phones . we called a private mechanic he couldn't do . Atleast advise me how to change my leaking regulator and where, MY CELL NO IS [protected]

My consumer card number is KSEO 009748. My supply agency Ajoy has was closed and the same was not intimated to me. After 3 months of non supply of the booking confirmed cylinder I came to know from friends that ajoy agency has been closed and I had to approach Gokul gas agency at Vytilla for the cylinder . Gokuk staff has informed me to collect the confirmed cylinder from their office. On approach I could see that there is a long queue of ladies with empty cylinder in front of the Agency which is same for the last one week. The supply staff has parked their vehicle on the Highway and I have to pay the bill at office and collect the cylinder from thier supply van while the staff is on rest. The entire approach was wrong towards customers and due to my physical ailments I could not care the full cylinder to my car. Kindly help.me Priya Sreenivasan

As my consumer number cx14421341 i wanna raise a complaint about the delivery person of my area supplies the lpg gas very very late, as he gives the gas after a month or odd even when we try to contact him he never receives the call and we use the induction stove mean while, and its not only my complaint its the same complaint for even rest of the users of the area ... there was even a rumor that he is selling those in black his name is shankar of nataraj enterprises - indane gas ... sooo please do take this complaint seriously

Dear Sir, i have submitted request for new connection and the distributor is charging money extra for cook top, that i already have. They say you will need to purchase the kit or else left it. we will not give the connection, do what you can do and who you want to tell. i am able to show the receipt of cook top there. Hoping for positive result. Thanks & Regards

Dear sir/madem, i was requested for new connection of indane gas at 2.9.2015 and paid rs. 3570 at 4.9.2015. but any causes i had cencelled that request at 18.09.2015.but my paid money is not refunded till now.
so plz kindly return me that paid money as soon as possible.
thank you.

Dear Sir/Madam This is my painful email to you because of harrshed by the distributor since JULY 2015 and I m very much shocked about such type of poor services and behaviour by esteemed company like INDIAN OIL CORP.I am going through very upset situation since last couple of month due to the small problem created due to some mistake. I have logged a complain on 22/07/2015 regarding suspension of my existing LGP connection vide reference complaint no.is 2255639. After a week due to repeated pressure given on your customer care I have got reply and they said that you can submit your KYC to the distributor, next day I went and submit the KYC to the distributor but they didn’t give me any receiving of KYC document while asking they said that unless and until we don’t know how to feed this KYC to your consumer ID we didn’t give .After a week again I went to the distributor and asked my queries regarding suspension of my LPG connection they told we are working on this and will be sorted out within fort night .After fortnight again i went and contact the distributor he said plz again submit the KYC because your previous one was somewhere lost again I have logged online complait vide reference no.2332829 dt 13/09/2015 .Again I have submit the KYC to the gas distributor and again he didn’t give me any receiving and said that you want your suspension revoke so what is the purpose of receiving the proof of KYC You can go we will do immediately .Again yesterday i, e on 23/09/2015 while i asked sir what about my complaints have you done KYC and revoke my suspension he said the concerned person told that he has no time and will do after 2-3 days .This is very poor customer service’s want the contact no. area manger of indane gas of that particular area he said I don’t know then i search the complaint no . on display board of gas agency and the no is [protected] the no. Is out of order then i contacted the customer care and asked the no.he suggest me the no.[protected] but this no. Is also out of order. So being a PSU employee I don’t have enough time for resolved such type of simple problem and allegedly harrshed by the gas agency. So finally I am deciding to go to consumer forum against such type of worst service so its my humble request you can treat this matter personally and do the needful . Thanking You MADHU SHANKAR CONSUMER NO.31906 C/o SURENDRA KUMAR CAHRITRAVAN JAIL ROAD buxar-802101 [protected]

I am consumer of indane gas dealing with abhinav gas service karnal.behaviour of staff of agency is very disappointing.they donot pick phone after many calls.their way of talking is very rude.Supply is very poor.i am fed up with their service.so please help us to solve our problem.

I have booked Gas Cylinder on 13/9/2015 and my consumer no. CX2280770 is registered with ref no. 321532, but i haven't received my gas cylinder till this date 23/9/2015. My cash memo is [protected] which i had received on 19/9/2015. For which i am facing inconvenience. it is my humble request as soon as possible please send my gas cylinder.

I, Sumit Kumar Goenka (Consumer Number 22457), facing some issue with the receiving of cylinder. After I book my refill, I use to get a message regarding generation of cash memo and after 2-3 days I again receive a message stating that the cylinder has been delivered. However the cylinder does not get delivered to me. I believe that delivery boy is giving my cylinder to some other person and making his own commission. Please can you check on this and ensures 100% transparency in your process.

My cosumer no is CX4156496and id no [protected].I received lpg cylinder on 12.9.2015 against payment of Rs 760 from isita gas agency of silchar, Assam, but till date I have not received subsidy in my bank a/c.pl.credit my a/c with my due subsidy I am a house wife.

I am Debjyoti Mondal, under Hingalganj indane service center.when they delivered the cylinder, demanding more money which written in voucer. give me a suggstion. My email- [protected]@gmail.com

The petrol pune located at yerwada does log of cheating while filling petrol.
They play tricks to distract customer and start filling petrol from ahead of last fuel meter reading. When reported the staff is very rude and it seems complete management works like mafia. Please take action against such pumps or else public should boycott them.

REf No : N150824107312172014681. I have made payment for Rs 3400 and due to your Distributor issues, that is, they forced me to buy a new stove which i have puchased. And they keep on asking several documents which is not asked online.I have cancelled the process. I am still wandering when will i get my refund, or i need to look a legal way to fight for my money, when i call your customer service first they dont get connected and once connected agents do not have any answer for this.

I am a customer of m/s. sheela Gas Agency at Ramgarh Colony, Kanpur Rd, with consumer no. D-11605, SV no. 088126. We took gas refills through agency in March 2015, June 2015 and July 2015 but the subsidy was not released. The Aadhar was not updated in bank a/c. it has been updated, but the agency people are saying that subsidy of said three refills shall not be released. Is there any such rule. Raj Dhingra

Sir My LPG Gas Connection no is 36674 and LPG Id is[protected] and My Distributer Name is - Asha Gas Service, Deoria U.P. 274001. I have booked my gas through My Regd. Mobile No [protected] and Bokking No 395673 dated 4th september 2015. But after 18 days the gas is not delivered by the Distributor.

I, Sri Utpal Kumar Biswas, had given my Aadhaar number[protected] to DENA BANK (a/c no.[protected], STATE BANK OF INDIA (a/c no. [protected]) and UNITED BANK OF INDIA (a/c no.[protected] . My Adhaar Number was already seeded/registered/linked with all the banks . My Subsidy amount would go to DENA BANK account. Now, I need subsidy amount in UNITED BANK OF INDIA instead of DENA BANK, as in the last month I closed my DENA BANK account due to some personal reasons. Still, as per NPCI record as well as IOCL (Indane) website my Adhar linking status in bank is showing with DENA BANK. That’s why my LPG subsidy for the month of September, 2015 was not credited due to the reason as informed by IOCL that Aadhar Number not Mapped to Account Number. Now, you are requested to link my Adhar number again with UNITED BANK OF INDIA (a/c no.[protected] as earlier. So that, from now my LPG subsidy amount may kindly be credited to my UNITED BANK OF INDIA account. Meanwhile, I contacted IOCL regarding the matter. They advised me to contact Bank & Distributor and solve the issue accordingly. I contacted, but it is yet to be solved. It may kindly be mentioned that my : LPG ID: 3 [protected] Consumer No.: 35074 Consumer Name: UTPAL BISWAS Aadhaar Number: [protected] Distributor Code: 140366 Distributor Name: ABHIJIT ENTERPRISE Kindly do the needful and inform me accordingly ( my e-mail id: [protected]@gmail.com).

Hello,
I am sanjib baran khan a inden gas holder my consumer id.cx14952137. I got my gas cylinder at 05.09.2015 but that was a lickge cylender.my mom told the delivery boy for change because that cylinder was so old damaged and broken, he didnot also he took rs.57 for delivery charge. When came at home i saw room was fully gas smell. I open the door and windows.i complaints many time to rani inden gas office at least 25 time to change . Thay send a man to check gas cylinder after 12 days . But still today no response from gas office. I have done two mail to online inden gas complaint, they also did not any reply. I have no gas from last 10 days.i complaint same day when gas arrived and untill today I couldnot any positive information from them. Now I have to complaint to you for my harassment, phone calling expenses, serious accedent, extra pay for gas delivery man.i have all Prof like how to licking gas, what the condition of the gas cylinder and all phone call conversion and list. Please help me to get proper gas delivery next time .

Your booking already exist in ivrs system. Your booking no. Is 200698 and booking date is 23 aug, 2015 13:06:44
This is the booking status of my lpg cylinder on my booking portal of indian oil corpotation however till date no home delivery has been done thus putting me to a lot of trouble

My LPG ID is[protected]. My cylinder was leaking. I tried to complaint on No. [protected] from 12 noon to 12.45 pm. It kept on giving busy tone continuously for 45 mts.I tried another IOC No.[protected]. That also kept me telling about subsidy continuously. Finally I switched over to induction cook - top. What a big joke with the customers in metro city. It seems we are really approaching towards SMART CITY program. RAGHVENDRA ARORA e mail id - [protected]@yahoo.com

When i was giving only 25 extra he took back the cylinder. My Distributor Number is : 117482 Distributor Name : VISHWAMBARA ENTERPRISES When i am trying to login an complain using Indane site, then complain page itself not opening. Today's Event timing is : 12:50 Delivery boy Name : Mudhumalai