Indian Oil Corporation [IOC] Complaints & Reviews

On date 10 / 09 / 2015, indane gas agencies ms periya palayathanamman indane gramin vitrak of thiruprour kanchipuram district tamilnadu has collected rs 630 / - against bill amount of rs577 / - in the name of delivery charges without any valid receipt. No option left with us to pay and get cylinder on date which was delayed for quit some. This is happening in each and every delivery of cylinder in our locality and at last filed complaint

Bill no [protected]
Consumer no cx 11545232
Dated 05 / 09 / 2015

Consumer no 27805 Booking no 312004 Date 1/9/15 Ref no [protected] Distributed North howrah gas distributors I have get msg 9/9/15 for delivered the cylinder behafe of ref no [protected] Kindly solved me problem and give me, my cylinder

Respected Sir/ Madam I am new Indian LPG Gas Connection apply March 2012 in Kshama Gas agency Sareni Raebareli Utter Pradesh. But no provide new Connection. My Connection Apply to, Poonam W/o Brijesh Kumar H.No-401, Mauni Mohalla Village & Post -Sareni Bazar Distt- Raebareli Pin-229212

Dear Sir, I am R. PADMINI a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- R. PADMINI CONSUMER NO- CX24128893 Contact No.- [protected] LPG ID : 3 [protected] Email : [protected]@yahoo.com Connection type- Domestic Distributer Name SRI KANAKADHARA INDANE GAS AGENCY, THIRUNINRAVUR, TIRUVALLUR DISTRICT.

With regards to the subject matter above i want to say that i JAYAPRAKASH V consumer of LPG domestic cylinder provided by INDANE(Trimurti gas agency, Delhi West) with consumer No[protected]. on dated 09.09.15 LPG domestic Cylinder was delivered at my home which was underweight with weight 27.25 kg. As the weight of standard filled domestic LPG cylinder is 29.5kg, Hence i here by place my complaint regarding the delivery o[censored]nderweight cylinder

I have been closed Syndicate Bank Account No. [protected] by me on dated 05/08/2015 due to some critical problems. After that, I have visited Kamla Karan Gas Agency to inform about closed the syndicate Bank Account. The Agency Officer said that you must submit your current Bank Account documents in agency to get your subsidy in future. After that, I have submitted all documents as per require on dated 08/08/2015. But jut now; I have not received any kind subsidy in my new current account No.[protected], IFS Code OBRC0101436 & Bank Name: Oriental Bank of Commerce. I have received cylinder at market price, but subsidy payment has not yet reached although OMC says it has been transferred to bank. My Consumer No.of LPG 20987 Distributor Code:107216 Distributor Name: Kamla Karan Gas Service State: Delhi Note: Below mentioned details Eligible Subsidy Amt. has been not yet received in My OBC Account. Order Date Order No./Reference No. No.of Cylinder Status Cash Memo No. Cash Memo Date Delivery Date Eligible Subsidy Amt. Remarks [protected] [protected] 1 Delivered [protected] [protected] [protected] 167.18 Subsidy transferred on[protected]

My consumer no. Is 17149. I had booked online refill of gas on 2.9.15 vide ref no. 214801 and cash memo no. [protected] had been generated on 3.9.15 and on 7.9.15 i received the sms from the company that the gas had been delivered to me where as i had not received the gas till date. Please check and revert.

Sir/Madam, My gas consumer no. CX7984975 and the concern Gas Supply agency is Deepa Gas of Purasawalkam, Since the Sanction of Subsidy for Gas Consumers, I had approached the above agency numerous times, submitted, my KYC as well bank account no, details, to link, but still i am unable to receive and utilise the Subsidy till date. Evey time I book for Gas, The above Gas agency excert Trouble to me"Saying, we cannot effect the supply, as I had not submitted the requisite documents or bank details for enabling the subsidy " resulting me in a great mental torture, physical, economical and financial trouble, like wise they delayed to supply the gas, in previous days, which entitled me and my family to have breakfast, lunch and dinner for continuously for a period of 7 days from HOtel, spending costs equalent to rs.3, 500/[protected]@500/day of 5members in a family, beside, i was made to run to gas agency, indian gas co.teynampet, and to bank, spending petrol, conveyance costs of rs.1000/- and time, energy, and keeping me to Job, on leave, on loss of pay which again amounts to rs.5000/[protected]@1000/day. I had submitted bank statement, address proof, all the requisites, when ever i book for refill, even i went to my bankers, i got linked from there, beside I also went to Indane Oil Corporation, Teynampet, but inspite of all fullest efforts, the result is in vain, till date, neither i received Subsidy till date, nor my bank account got linked with, and who's is responsible for this act, is not know, every employee says, we did our job, but still, i unable to get linked with my bank account and get subsidy. Hence, this complaint, I should report to P.M.O. beside i may need to proceed to Consumer Forum, as i found something is Fishy at Indian Oil Corporation or at Deepa Gas Agency, as i feel, its their responsible to do this job.With hope, i remain for results in favour for prompt supply of gas, with subsidy, at least in nearing future. . .
Imtiaz Hussain

Consumer no VT-2091 is registered with reference no 345551 dated 31/07/2015 cash memo in the name of [protected] dated 03/09/2015, delivery boy name is sohan & his mobile no is [protected] I, Ashok Kumar Singh has booked my Indane Gas Cylinder on 31st August 2015 but after so many inquiries till today that is till 08/09/2015 Mr sohan has informed me that your cash memo is not received yet so i cann't deliver you the gas cylinder. but i am ready to give you a filled gas cylinder if you give me Rs 1000 extra in black. he must be punished for his rude behavior & also for openly demand of black money. my contact no is [protected]

Dear sir i have applied a new gas connection under the lipi gas sambal pur odisha from 4 sept 2014 but till now i would not able to get yet .belongs to apply reforence no-N150904124470159866062 & disscous wih area maneger through area maneger but there is no responce .

Sir,
We have a single cylinder indane gas connection in the name of my son shri souvik mukherjee, consumer number - 1147209, m / s shreeji enterprises, kolkata - 26. We are shifting residence in dum dum area (Kendriya vihar - ii, bl - d - 8;6th - fr;fl - 601, 169 badra north, saktigarh birati, kolkata 700051) . It is located on belghoria express way, just about 1 km west of dum dum airport.
After a local inquiry i ascertained that the following agency covers the above address:
Freedom services godown 4 mahajati nagar jessore road. Kolkata 51 distt north 24 pgs tel[protected]
I am unable to contact by phone. Please confirm the agency address and code number for supply of indane gas to us.
Dr. M. M. Mukherjee

Dear Team, my consumer no 12064, I would like to inform you that I got a message on 03th Aug that your cyl is booked vide booking no 252448 and one more message on 06th Aug cash Memo [protected] is generated.But the cyl not received 05-nov-2015 and I received new message your booking cancelled. I tried to call Indane sales officer but he did not picked my call. Now I feel cheated by the company. Regards, pushpa devi Consumer No 12064 Mob :..[protected].

I am Dr, P J having Indane gas connection # 435603 with the distributing agent named Basant Gas Service, Naini, Allahabad in UP. Most times the agent cancels my booking and I have to repeat the booking process. Recently the same happened that the agent canceled the booking and again I booked on 22 Aug 2015. I have been enquiring through the automated booking service several times and I am getting the messages that the agent has cleared all bookings till 29 Aug as on today and surprisingly I did not get the cylinder yet. I request you kindly look in to this matter urgently because now we do not have gas in our home. Thanks. Dr. P J George

My consumer no cx12863765 it is bought to your notice that despite booking for three consecutive weeks the distributor saint jude indane meenangadi did not supply the gas cylinder. every distribution day i had to take a day leave from my job and wait for the distributor vehicle as they do not have fixed time to reach our location. more over they flatly refused to give the telephone no of the distribution vehicle. when we query about failure to supply the cylinder they give silly reason for the do not pick up the call at all. needless to mentioned difficulty we are under going. we are requested to advice the distributor not to trouble costumers and also deliver the cylinder as per booking. thanking you and requesting for a prompt action.

My consumer No.23494, agency :Nethaji, Nedumangad, Trivandrum. I have not received gas subsidy against cash memo no.[protected] dt:16/6/2015 and cash memo no.[protected] dt: 21/7/2015. please take necessary steps to credit the subsidy amount to my bank account.

My earlier docket number is 1921409 dated 4.3.2015 where I requested for 2nd cylinder. Till date, no one from your side has contacted me. May I request you to immediately look into the matter for redressal of my grievance? Please do the needful. Yours faithfully, Subrata Sarkar ANDUL CHOWDHURY PARA, P.O. ANDUL-MOURI, HOWRAH-711302 DATED 7TH SEPTEMBER, 2015. LPG ID[protected]. CUSTOMER NO. 03017.

Dear Sir,
This is to inform that I encountered a heavy cheating attempt by Indian Oil Petrol bunk staffs at Bangalore-Mysore highway petrol station (Kumbalgodu, Industrial Area, Phase I, Mysore Road, Bangalore - 560074).
On last Sunday, the 30th August 2015 around 9 AM, on my way back from Bangalore to Mysore, I asked the station attendant to fill diesel in my vehicle. Immediately attendant put the fuel pump head in the tank and pointed his finger at Indian OIL board and said "Sir, do you have Indian Oil Customer Card so that you can get 10% discount on diesel?". I said "No, I don't have any card". This conversation took only about 12 to 15 seconds maximum. By this time, meter showed Rs 526.00 without starting filling though he had shown me ZERO digits on screen. Then he told me the power is off but now it is already 526 but we will switch on generator and fill again. Accordingly he shouted to his co-worker "POWER...POWER"...Then co-worker went to the backside of the pump and said ..."Ok". I just kept quite as I was pretty sure that they was trying to cheat me and I was bold to defend and I told him to proceed. Then he started really filling diesel and filled for about 750 Rupees. Then I told him that "I would give only the actual amount filled, but won't pay the previous figure 526 you showed me on screen without filling". Then we both argued and sternly told him that I would complaint to Indian Oil. Suddenly he said..."Sir, you need to pay only 750, who told you to pay 526 also?". This shows that he and the whole station team are jointly cheating customers.
When I shared this with my friends, they said the same thing occurs very often in many pumps in Bangalore, Mysore and Gundelpet.

(I think attendant name is Suman, as he said so when I scared him that I would complaint to Indian Oil)

You may please verify and do the needful.

Kind regards,
Ahamed Fazal
Mobile#[protected]

My gas cylinder was scheduled to have been delivered on 27 August 2015, but has not yet been delivered even after 8 days, till date. Upon inquiry I learned unofficially that the distributor LT Distributors has sold out my cylinder on black market at a higher price. The distributor does not respond to my calls. Please take measures to stop this malpractice by the distributors at the expense of registered customers.

Sir, I am J sampath kumar residing at Warasiguda, secunderabad, i observe so many times in Chilakalguda, secunderabad Indian oil petrol bunk that they are giving very less petrol minimum they are reucing 30% to 40% less petrol on the value, y day ( 04-Sep-2015) i filled petrol for Rs. 100/- but i got the petrol worth Rs. 50/- only when i asked the person who was there in the petrol bunk he said this is the correct reading, u can talk whom ever u want the way also speaking is not good, please take action on this please sir...

Every time consumer have a complaint against a distributor. Here I'm being a LPG distributor of Indian oil, is having trouble with Indian oil working. The reason why i'm writing all this is due to the unnecessary trouble they give to a distributor. Not every distributor is corrupt. Those who work in peace or those who don't give gifts or don't touch the feet of the Indian oil officers are being targeted and iocl area manager sales zone officer in their monthly inspection reports make a list of points and MDG is imposed on distributor by which they charge loads of money. Distributor by any means cannot work peacefully, they are asked to spend loads of money for promotions, banner making, etc. Any queries or complaint by a distributor is not taken by Iocl. We are not given Cylinders on time from Iocl plant due to which our supply to customer is affected. We are always told to make new connections but regulators from plant is not being given to us on time. There are almost a single leakage n defective cylinder which we get from plant. IOCL being such a big company, whose motto is to support their customers, never support their distributors. Distributors just get 5 holidays in a year except Sundays. IOCL boast of having the largest no. of customers, but they forget that they have customers due to their distributors. In monthly meetings I've myself seen the area manager disrespecting a distributor, they treat distributor as if we are their servants. Being a LPG distributor of Ajmer Zone, Rajasthan, I have faced a lot many difficulties but still we work with our heads high, without touching the feet of Iocl officials without ever giving or taken a bribe we still work, but then we are being targeted by iocl officials. I've seen other distributors touching iocl officials feet, treating them as God, and they work without any difficulty or without following the rulers just because they are given the special permissions. Iocl officials have different rules for different distributor. I'm a distributor of IOCL but i say that they have to change their style of working and respect their Distributors