Indian Oil Corporation [IOC] Complaints & Reviews

Consumer no VT-2091 is registered with reference no 345551 dated 31/07/2015 cash memo in the name of [protected] dated 03/09/2015, delivery boy name is sohan & his mobile no is [protected] I, Ashok Kumar Singh has booked my Indane Gas Cylinder on 31st August 2015 but after so many inquiries till today that is till 08/09/2015 Mr sohan has informed me that your cash memo is not received yet so i cann't deliver you the gas cylinder. but i am ready to give you a filled gas cylinder if you give me Rs 1000 extra in black. he must be punished for his rude behavior & also for openly demand of black money. my contact no is [protected]

Dear sir i have applied a new gas connection under the lipi gas sambal pur odisha from 4 sept 2014 but till now i would not able to get yet .belongs to apply reforence no-N150904124470159866062 & disscous wih area maneger through area maneger but there is no responce .

Sir,
We have a single cylinder indane gas connection in the name of my son shri souvik mukherjee, consumer number - 1147209, m / s shreeji enterprises, kolkata - 26. We are shifting residence in dum dum area (Kendriya vihar - ii, bl - d - 8;6th - fr;fl - 601, 169 badra north, saktigarh birati, kolkata 700051) . It is located on belghoria express way, just about 1 km west of dum dum airport.
After a local inquiry i ascertained that the following agency covers the above address:
Freedom services godown 4 mahajati nagar jessore road. Kolkata 51 distt north 24 pgs tel[protected]
I am unable to contact by phone. Please confirm the agency address and code number for supply of indane gas to us.
Dr. M. M. Mukherjee

Dear Team, my consumer no 12064, I would like to inform you that I got a message on 03th Aug that your cyl is booked vide booking no 252448 and one more message on 06th Aug cash Memo [protected] is generated.But the cyl not received 05-nov-2015 and I received new message your booking cancelled. I tried to call Indane sales officer but he did not picked my call. Now I feel cheated by the company. Regards, pushpa devi Consumer No 12064 Mob :..[protected].

I am Dr, P J having Indane gas connection # 435603 with the distributing agent named Basant Gas Service, Naini, Allahabad in UP. Most times the agent cancels my booking and I have to repeat the booking process. Recently the same happened that the agent canceled the booking and again I booked on 22 Aug 2015. I have been enquiring through the automated booking service several times and I am getting the messages that the agent has cleared all bookings till 29 Aug as on today and surprisingly I did not get the cylinder yet. I request you kindly look in to this matter urgently because now we do not have gas in our home. Thanks. Dr. P J George

My consumer no cx12863765 it is bought to your notice that despite booking for three consecutive weeks the distributor saint jude indane meenangadi did not supply the gas cylinder. every distribution day i had to take a day leave from my job and wait for the distributor vehicle as they do not have fixed time to reach our location. more over they flatly refused to give the telephone no of the distribution vehicle. when we query about failure to supply the cylinder they give silly reason for the do not pick up the call at all. needless to mentioned difficulty we are under going. we are requested to advice the distributor not to trouble costumers and also deliver the cylinder as per booking. thanking you and requesting for a prompt action.

My consumer No.23494, agency :Nethaji, Nedumangad, Trivandrum. I have not received gas subsidy against cash memo no.[protected] dt:16/6/2015 and cash memo no.[protected] dt: 21/7/2015. please take necessary steps to credit the subsidy amount to my bank account.

My earlier docket number is 1921409 dated 4.3.2015 where I requested for 2nd cylinder. Till date, no one from your side has contacted me. May I request you to immediately look into the matter for redressal of my grievance? Please do the needful. Yours faithfully, Subrata Sarkar ANDUL CHOWDHURY PARA, P.O. ANDUL-MOURI, HOWRAH-711302 DATED 7TH SEPTEMBER, 2015. LPG ID[protected]. CUSTOMER NO. 03017.

Dear Sir,
This is to inform that I encountered a heavy cheating attempt by Indian Oil Petrol bunk staffs at Bangalore-Mysore highway petrol station (Kumbalgodu, Industrial Area, Phase I, Mysore Road, Bangalore - 560074).
On last Sunday, the 30th August 2015 around 9 AM, on my way back from Bangalore to Mysore, I asked the station attendant to fill diesel in my vehicle. Immediately attendant put the fuel pump head in the tank and pointed his finger at Indian OIL board and said "Sir, do you have Indian Oil Customer Card so that you can get 10% discount on diesel?". I said "No, I don't have any card". This conversation took only about 12 to 15 seconds maximum. By this time, meter showed Rs 526.00 without starting filling though he had shown me ZERO digits on screen. Then he told me the power is off but now it is already 526 but we will switch on generator and fill again. Accordingly he shouted to his co-worker "POWER...POWER"...Then co-worker went to the backside of the pump and said ..."Ok". I just kept quite as I was pretty sure that they was trying to cheat me and I was bold to defend and I told him to proceed. Then he started really filling diesel and filled for about 750 Rupees. Then I told him that "I would give only the actual amount filled, but won't pay the previous figure 526 you showed me on screen without filling". Then we both argued and sternly told him that I would complaint to Indian Oil. Suddenly he said..."Sir, you need to pay only 750, who told you to pay 526 also?". This shows that he and the whole station team are jointly cheating customers.
When I shared this with my friends, they said the same thing occurs very often in many pumps in Bangalore, Mysore and Gundelpet.

(I think attendant name is Suman, as he said so when I scared him that I would complaint to Indian Oil)

You may please verify and do the needful.

Kind regards,
Ahamed Fazal
Mobile#[protected]

My gas cylinder was scheduled to have been delivered on 27 August 2015, but has not yet been delivered even after 8 days, till date. Upon inquiry I learned unofficially that the distributor LT Distributors has sold out my cylinder on black market at a higher price. The distributor does not respond to my calls. Please take measures to stop this malpractice by the distributors at the expense of registered customers.

Sir, I am J sampath kumar residing at Warasiguda, secunderabad, i observe so many times in Chilakalguda, secunderabad Indian oil petrol bunk that they are giving very less petrol minimum they are reucing 30% to 40% less petrol on the value, y day ( 04-Sep-2015) i filled petrol for Rs. 100/- but i got the petrol worth Rs. 50/- only when i asked the person who was there in the petrol bunk he said this is the correct reading, u can talk whom ever u want the way also speaking is not good, please take action on this please sir...

Every time consumer have a complaint against a distributor. Here I'm being a LPG distributor of Indian oil, is having trouble with Indian oil working. The reason why i'm writing all this is due to the unnecessary trouble they give to a distributor. Not every distributor is corrupt. Those who work in peace or those who don't give gifts or don't touch the feet of the Indian oil officers are being targeted and iocl area manager sales zone officer in their monthly inspection reports make a list of points and MDG is imposed on distributor by which they charge loads of money. Distributor by any means cannot work peacefully, they are asked to spend loads of money for promotions, banner making, etc. Any queries or complaint by a distributor is not taken by Iocl. We are not given Cylinders on time from Iocl plant due to which our supply to customer is affected. We are always told to make new connections but regulators from plant is not being given to us on time. There are almost a single leakage n defective cylinder which we get from plant. IOCL being such a big company, whose motto is to support their customers, never support their distributors. Distributors just get 5 holidays in a year except Sundays. IOCL boast of having the largest no. of customers, but they forget that they have customers due to their distributors. In monthly meetings I've myself seen the area manager disrespecting a distributor, they treat distributor as if we are their servants. Being a LPG distributor of Ajmer Zone, Rajasthan, I have faced a lot many difficulties but still we work with our heads high, without touching the feet of Iocl officials without ever giving or taken a bribe we still work, but then we are being targeted by iocl officials. I've seen other distributors touching iocl officials feet, treating them as God, and they work without any difficulty or without following the rulers just because they are given the special permissions. Iocl officials have different rules for different distributor. I'm a distributor of IOCL but i say that they have to change their style of working and respect their Distributors

Dear sir Our gas agency is sri saila gas agency miyapur . From the last so many days we are trying to book a gas cylinder but in vain . Yesterday i went to the gas agency and came to know that the gas agency is closed from quiet some time due to some financial crunch. What is our fate now . Kindly allot us some other agency Ysrinivas

1) COCO, Bhagat Ki Kothi petrol Pump of Indian Oil does not have air filling service.On[protected], after filling petrol I was asked to go to one of the air filling point. I waited there and asked attendents to send someone to check tyre pressure. No one came for a long time. I then lodged complaint but complaint book provided was not authentic and Mr Kaushal Kumar did not give receipt and said that it was adequate to write. When he was requested to put sign or stamp on duplicate copy of complaint, he did not oblige and said that you can complaint to anyone you feel like. Its a very big outlet of Indian Oil but very poorly managed.This is evident from the fact that it is visited by very few costomers as compared to next door smaller outlet of Hindustan Petrolium Ltd. 2) Customer Care of Indian Oil[protected] is non functional due to recorded message for gas subsidy and nothing more. Feed back on www.iocl.com also is not functioning. 3) Please do not reply or communicate, instead consider improoving services, if you wish to.My mail address: [protected]@rediffmail is just to authenticate that this feedback is genuine.

BOOKING NO 767652 DT.[protected].CASK MEMO NO --[protected].TILL DATE NO GAS CYLINDER RECEIVED, BUT MESSAGE RECEIVED TODAY I.E. ON[protected] " CYLINDER DELIVERED". NAME: AJOY CHAKRABORTY CUST.NO- 11374 LPGID:[protected]

Respected Sir, I have a gas connection bearing No.CX 5589955. I made booking for gas cylinder on 22.08.2015 vide No.4695. I have received a message that your cylinder has been delivered, but till the same has been delivered to me. On query, it is learnt that supplier came to my residence for deliver the cylinder two consequent days when I and my family member were not present in the house. To this effect, they never inform me over phone. As such, since last 03 days I approach the my Indane Gas Agency office, but they did not give suitable reply. Request to solve my problems at the earliest please.

Dear Sir, I am NIKHIL KUMAR KURAPATI a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- nikhil kumar kurapati CONSUMER NO- CX13511979 Contact No.- [protected] Email- nikhil.[protected]@gmail.com Connection type- Domestic Distributer Name-VIJAYALAKSHMI AGENCIES

I booked my Refill gas through online portal of PAHL 0n 30th July 2015. I got SMS on 19th August that invoice is raised and after 2 hrs again i got invoice is calcelled as my residence door is closed. which is fake. Same way on 1st september 2015 again invoice is raised and today whole me and my family is at home unlike other day but message came from Indane though mail "invoice cancelled due to residence door is closed." again a fake information furnished. I am disturbed and in crisis of Cooking gas . Please look after the matter.

Dear Sir/Madam, My indane dealer is Rudrapur gas service and my consumer ID is CX24303450 and against this I have booked gas refilling bearing no: 901724 which has been delivered to me but subsidy amount has not been credited into my account.

I had a double cylinder gas connection of Bharat gas at kanki, Uttar Dinajpur, West Bengal. I have surrendered it, and came to Indane gas at Islampur, Uttar Dinajpur. I submitted all the papers asked by the distributor but now the distributor's staff is saying the transfer can't be done as there is any technical problem. The distributor's staff told me that they tried to do the said job online too many times but nothing is happening. What should I do now?