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Updated: Apr 19, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 275

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A
arunsubh
from Kolkata, West Bengal
Oct 2, 2015
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Address: Begusarai, Bihar
Website: www.indane.co.in

From :- ARUN KUMAR SINGH Consumer No.- MT01319 Consumer ID - [protected] Dear Sir, I am very sorry to inform you that since the starting of the plan in which gas subsidy will transfer in the account of consumer I unable to receive my subsidy in my a/c. I have booked my gas since Feb, 2015 to September 2015 but I did't receive the subsidy. Although my S B A/C No. [protected], Allahabad Bank, Pathna, IFSC Code - ALLA0210429 is already entered in my Consumer No. but subsidy amount is not being transferred in the account . I have inquired in the agency but they are not in position to state whether subsidy is not transferred.
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    arunsubh
    from Kolkata, West Bengal
    Oct 1, 2015
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    Address: Begusarai, Bihar
    Website: www.indane.co.in

    I am not receiving the subsidy of Gas since the plan started by the Govt. of India in which subsidy amount is directly transferred in the account of consumer's account. Consumer Name :- Arun Kumar Singh, Consumer No. MT01319 Consumer ID[protected] Account No. [protected] IFSC ALLA0210429
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      V
      vaibhav chandrakar
      from Udaipur, Rajasthan
      Oct 1, 2015
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      Address: Balod, Chhattisgarh

      Govind indane gais balod(chhattisgarh) dwara gais delivry ke bill nhi diya jata sath me bill me darj paise ke alag se paiso ki mang ki jati hai.gais regulater kharab hua to use badlane hetu gais agency gya to uska 250/- liya gya jabki use free me badal dene ka pravdhan hai.
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        Bhaskar1983
        from Delhi, Delhi
        Oct 1, 2015
        Resolved
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        Resolved

        Fraud against domestic LPG gas booking

        Address: Gautam Buddh Nagar, Uttar Pradesh

        Sir i want to file case against fraud against domestic LPG gas booking as PIL due to they took booking of domestic LPG gas consumer and they generate more than one cash memo but every time they not delivered the cylinder to consumer. My details consumer name: Bhaskar Tiwari consumer No. CX. 22574874 domestic LPG gas provider : INDANE Gas Gas agency: Kasana Gas agency My Address : J-34, Beta - 2, Greater Noida my Booking date...
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        M
        manoj .kumar2
        from Pune, Maharashtra
        Oct 1, 2015
        Resolved
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        Resolved

        Address: Udham Singh Nagar, Uttarakhand

        My consumer no: CX2 5556617. i booked gas booking no:263214. but still not get delivery . after asking to dealer, reply is that gas will deliver on 10 th oct or take from agency. kindly tell me till 10 th oct what should i do or take leave from company for receiving the cylinder.how can a dealer reply it?
        Aug 9, 2021
        Complaint marked as Resolved 
        View replies
        We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

        IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

        Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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          M
          manoj .kumar2
          from Pune, Maharashtra
          Oct 1, 2015
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          Address: Udham Singh Nagar, Uttarakhand

          Dear Sir. after booking my gas i recieved booking no.263214. on date 26.09.2015 i recieved messege that my booking has been cancelled. when i ask my dealer he told do not worry your cylinder will delivered soon. but still i have not recieved cylinder delivery. again asking to dealer reply is that your cylinder will deliver on 10 th oct . or other wise you take from gas agency. why? i do not aspect this type of answer.what i will do till 10th oct or i will take leave from my company.
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          i m not getting any response
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            K
            kaust94
            from Hyderabad, Andhra Pradesh
            Sep 30, 2015
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            Address: Hyderabad, Andhra Pradesh
            Website: www.indane.co.in

            I applied gas connection online from Indane distributor M/s NAMRATA GAS AGENCY, Hyderabad with registration number N150818125484356947299.No one contacted me, I call all cust care numbers, no one picked up the call.I cancelled the connection on 12 Sept and left online feedback that I cancelled it due to delay in delivery.Got automated responce(Your online new connection request with Registration no: N150818125484356947299, stands cancel)Again No calls, No Refund, No Response on cust care num. The complaints page online is screwed by them so that no one can make a complaint and the feedback I left was Not answered as well. They are holding my money for more that a month and Not Contacting, Nor providing Refund.
            View replies
            have you got your money? similar case happened to me.
            Reply
            i also applied and then cancelled. Will i get my money back
            Reply
            In such cases...go visit agency in person...it works most of the time
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              D
              darsh_10
              from Hathras, Uttar Pradesh
              Sep 30, 2015
              Resolved
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              Resolved

              Address: New Delhi, Delhi
              Website: Indane gas agency

              My consumer no. is CX11354927. I have booked my indane gas cylinder with reference no. 884776 on 19th September 2015, and cash memo (no. [protected]) generated on 28th September 2015 against reference no. 884776. On 29th September, I have received message on my registered mobile no. [protected] that "Dear Indane customer, your cylinder is delivered against cash memo no. [protected]". This is the service render by the Indane gas agency. What a pathetic service by them. Consumer no.: CX11354927 My area Indane gas agency name: Trimurti gas agency SHOP NO.31. J-BLOCK LOCAL SHOPPING CENTRE NEW DELHI Gas agency employees not providing accurate information about delivery also. Even gas delivery agent (Mr. Awdhesh) also not responding accurate delivery time of cylinder. If today i have not get my cylinder delivered, in this case i am going to file a complaint in consumer court.
              Sep 30, 2015
              Complaint marked as Resolved 
              Just now i have received the refill cylinder at my home. really thanks for delivery. Their delivery boy informed the reason of delay in delivery. I am satisfied with his answers. Please close the complaint.
              View replies
              complaint resolved.
              Reply
              My consumer no. is CX3627972. I have booked my indane gas cylinder with reference no. 279137 on 23th Nov 2015, , I have received message on my registered mobile no. [protected] Still Now Cash memo is also not Generated and I called to Service Provided Person i.e S S Indane Service Laggare Bangalore they are not Responding Properly and still they Saying it Will take another 15 days . Please Resolve Complaint Otherwise i will Rise complaint in Consumer Court
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                S
                S.R.Imran Babu
                from Bengaluru, Karnataka
                Sep 29, 2015
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                Address: Bangalore, Karnataka
                Website: www.iocl.com/

                HI team, my name is s.r.imran babu, i took gas connection in june month in bangalore. today night means[protected] i got message from indane gas company as i rigistered for give it up subsidy.i didnt applied any give it subsidy option while applying gas cylinder.so i requested you please revert back that option from my account.i hope you will remove my name from give it up subsidy. consumer number:[protected]CX[protected]
                Oct 01, 2015
                Updated by S.R.Imran Babu                 Still i didnt get any response from these company.this is the worst company .i never saw this type of companies who play with others money.i need quick response.
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                  M
                  MadhanKumarT
                  Sep 29, 2015
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                  Address: Chennai, Tamil Nadu

                  I tried to submit my application for new gas connection to 'Sri Revathi Gas Agency' in Medavakkam, but they refused to take my application. Because they asked me to buy Cooker and other accessories from them. I mentioned them that I am not interested in buying those. They just refused to collect my application, they said that they will give connection only when we buy the accessories. I contacted the IOC customer care number and they told me that it is not mandatory to buy but sill this distributor is not at all listening. IOC has to take action against them to avoid losing their customers.. I hope they will.. Agency Details: Sri Revathy Indane Gas Agency, Address: No.2/624, 1st Main Road, Medavakkam, Chennai, Tamil Nadu 600100 Phone:[protected]
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                    R
                    Rukhsana Mumtaz
                    Sep 29, 2015
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                    Website: indane.co.in

                    Dear Indane customer, your cyl is delivered against cash memo no.[protected]. To Give Up LPG Subsidy SMS GIVEITUP to [protected] or Log on to www.mylpg.in Booked the gas and recived the above confirmation text. And now today is29 sep and hv not recbd the gas cylender. No email communicatio to registervemail. called Toll free number but cannot get hold of any agebt to register complain.
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                      M
                      mjshankar
                      from Kolkata, West Bengal
                      Sep 29, 2015
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                      Address: Patna, Bihar

                      I would like to bring in notice about you about cheating on a petrol pump. Ioc petrol pump is in nala road corner, rajendra nagar, patna -800016. Whenever i got petrol in my car from that pump, fuel meter reading is very less always and thus creates 30-40 kms less difference from other pumps. Petrol quality is also very bad. Please consider this problem very seriously. They are cheating from long years back.
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                        K
                        kundan kumar singh chechar
                        from Gangtok, Sikkim
                        Sep 29, 2015
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                        Address: Vaishali, Bihar
                        Website: web.sahaj.co.in

                        I applied for indane gas connection online through 'sahaj' portal. after 20-25 days of application my waitlist cleared and i had to pay 2120 (single cylinder+pipe of 1.5 metre and pressure regulator) either through online or offline. i choose offline option but when i went to distributor they demanding 4400rs and they not explaining the charge and just told to me if you want to take then pay 4400 otherwise you will not get connection.
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                          Balam Ram
                          from Bengaluru, Karnataka
                          Sep 29, 2015
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                          Address: Nainital, Uttarakhand

                          I have a Gas Connection No. 22049 in the Name of Balam Ram and Address Birla Vidyamandir, Nainital . I have booked a refill on 10/08/2015 which is delivered same date against which advance amount of Subsidy has been not yet transfer in my account.
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                            KAPIL2601
                            from Saharanpur, Uttar Pradesh
                            Sep 28, 2015
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                            Address: New Delhi, Delhi

                            My name is Sushila devi my indane gas connection no is 2591. My gas connection is attached from Shri Radha Govind Gas Agency. I have booked my gas cylender on date 13/09/2015 by my mobile booking no is 606058, cash memo generated on 21/09/2015 no is-[protected], delivery sme came 22/09/2015, Sir but till now I am not received my cylender. Sir it is repeated case the agency does not respond for these type of problems.
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                              A
                              adisharma1106
                              Sep 28, 2015
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                              Website: www.iocl.com

                              I was there at pump to get petrol fill in my bike at 01:45 pm.I asked for petrol of 300 rs. to be filled in my bike.The person entered rupees 300 and started filling in tank but he stopped at 30 rs.(the actual figure at that time was 30.6) and told me to pay 30rs. I told him that i asked for 300rs. then he again started the machine and charged me 330 rs. for 4.6 litre of petrol. Please take action immediately. My Contact Details Aditya Sharma Contact No.-[protected]
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                                rahulpatel6000
                                Sep 28, 2015
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                                Address: Pune, Maharashtra

                                I am getting lot of problems due to your irresponsible work. I didn't got any cylinder since last three months. complaining at the office of your company also has proved of no use.I am only dependend on you for cookong gas and you are very suppose to take the actions immideately.the code no. of the distributor is 124878
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                                  rajatdogra
                                  from Mumbai, Maharashtra
                                  Sep 27, 2015
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                                  Address: Mohali, Punjab

                                  Dear Sir/Madam, I am the user of Indane Gas and booked my Gas for home consumption on 13.09.2015 but till date we have not received the cylinder and we are facing lot of problems at home without the cylinder . This is not the first time that our dealer has created this problem but we had faced similar type of non delivery issues in earlier also.Their delivery boys are not behaving in good manner and sell their cylinders in black to other customers. Details are as below : Agency Name : Zirakpur Indane Customer No : 18836 Booking No : 212930 cash Memo No : [protected] Registered Contact No : [protected] You are requested to take my complaints on urgent basis and resolve my issue and deliver cylinder at the earliest. Regards Rajat Dogra [protected]
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                                    skarana
                                    from Indore, Madhya Pradesh
                                    Sep 27, 2015
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                                    Address: Gwalior, Madhya Pradesh
                                    Website: indane.co.in

                                    Sir, two months ago i go for filling connection form and submit documents for a new connection at KAILASH GAS SERVICE and i don't want to take stove but they force me to buy it and when i strictly refuse for it then they less just half amount of stove and dont give me connection form .then i online do all the process ang my
                                    registration number for new connection request is N[protected] and after that my kyc form is genreted online and i have to pay only2100 RS for connection.then i go at agency for submit my money and kyc form but they demand for 3000 RS for accepting the form.
                                    sir please take some action as soon as possible.and inform me about them.
                                    my details are following
                                    name : ray singh gurjar
                                    email id : [protected]@yahoo.com
                                    place : thatipur, gwalior
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                                      Miku Thakur
                                      from Kolkata, West Bengal
                                      Sep 27, 2015
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                                      Address: East Champaran, Bihar
                                      Website: www.iocl.com

                                      My Consumer No- CX 22903665. I am a senior citizen aged 75. Today a vendor of Shiv Sai Indane distributor has not made home delivered as I refused to pay Rs 50/- for home delivery of refilled cylinder. Also, he was leaving cylinder on the road in front of my house. I am going without cooking gas. Kindly direct the distributor to ensure supply as per the norms.
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