Indian Oil Corporation [IOC] Complaints & Reviews

Consumer No. 20070, Name -Neeraj Dubey, Agency Gujral Gas Company, Jabalpur Booked on 01.06.15 through automated system, but upon telephonic enquiry the system is reporting the booking as cancelled without any reason. The agency office being contacted daily but false assurance is being given for delivery on the next day. 23 days have passed. Please look into the matter that how the booking of 01.06.15 got cancelled and why there is undue delay ? This problem is of recurring nature for last two months. Please help and put right the system. Thanks. Neeraj Dubey

sir yor kind information my indane gas connection no 12703 already riffil book on date 15/06/2015 but riffil not suppy by distributor chakeri gas servic sadanand nagar ahirwan kanpur and now our booking no 256034 dated 15/06/2015 now cancelled by distributor so please to be take a strict action to distributors, customer name = tej pal address = 710/1 sanjeev nagar, ahirawan kanpur connection no== 12703 phone = [protected]

Dear Sir, i the costomer of indane gas conaction no. 30547. i faced every time this type of problem according to SMS Show your cylinder is delivered but actually i have not received cylinder. this type of problem i faced every month. after SMS cylinder is delivered i received cylinder three to four days. Gas Agency Show We are working on time but they show wrong data.so please take action. to cylinder deliver on time according. SMS agency name Khwaja Garib Nawaz Indane Gas Service Ghaziabad.

Hi, my name is Vaibhav and I am a regular customer of IOCL. Last week I was travelling from Katni to Bilaspur. I was near amarkanthak and fuel tank was nearly empty. There is only 1 fuel station in that 100km area which is open 24hrs and that fuel station is in amarkanthak. I reached at the pump and looked for the guy and he was sleeping in the cabin. I asked him for the fuel and he said he will give only after 6am. It was around 2:30am and the board by IOCL outside the fuel station says 24hrs service. When I said this to the operator than he start using abusive language and said he will not give fuel. I was travelling with family and I have to wait there I middle of night for 3 and half hour to get fuel service at a 24hrs operating fuel station, on the top j listen abusive language from the operator. Is that kind of service should I expect from IOCL in future. Name of the fuel station- Raywa petrolium

Dear Sir, I applied new indane gas connection from indira nagar gas service, Himalaya marg, D Block, Indra Nagar, Lucknow, Uttar Pradesh.I have hot plate(Stove) ISI marked.But agency force to purchase hot plate.My KYC No. [protected].Agency refuse to realase gas connection. Pls.do needful. Thanks & regards, Vandana Chaturvedi Mo.No.+91-[protected] +91-[protected]

Hi, I have submitted all documents and payment in friday. he say that tomorrow take gas all devices. but every day he told me come tomorrow. Please take it on priority my gas connection. Thanks & Regards Arun Singh Rawat M-[protected].

Sir, I, S.G.Godbole, consumer No 16246, Karuna gas agency Nagpur, Maharashtra, booked for refill on[protected] with ref No 264363.I got SMS on[protected] regarding cash memo no [protected] for refilling and informing that refill will delivered shortly.But on dt[protected], I received sms that my booking is cancelled.I cotacted with agency on phone, at that time I am told that refill will be delivered within two days.Therefore it is requested why this things are happening.till date I didnot get refill.Same thing is happening since last 8 months.I had already complaint on this portal before, but my problem is not solved.

dear sir, myself ranvirsinh chauhan has applied for my address change request at acme gas agency, sona park, makarpura area and my new adress was requested to be in sama but they had trasferred my account to akota in shree nrusinh krupa gas agency which again refused to transfer my account to sama, my request was submitted on[protected], till date they have not resolved my complain.now I am going to file a case in consumer court for compensation of mental and physical harrasment done by indane agencies to me.

Dear Sir, My Indane con no is 14842. My agency is Sree Ram agencies, Rammurthy Nagar, Bangalore. Last month they have supplied me a refill cylinder which is leaking. The delivery boy says I have to lodge a complaint with the agency. It's impossible to contact them on all the nos listed. I have tried complaining on [protected] also but not successful. I complained on 155233 last week and the complaint no is 2190750. Tried contacting the admin office at Bangalore but no one attends the phones. Request you to kindly help. NR Shamanewadi Con no 14842

I am wing Commander Shyamal kanti Nandy having the customer no.CX12875923 with M/S Sri Ranisati Indane, Shiv Mandir, Dt-Darjeeling was delivered with a LPG Cylinder against Cash Memo No. [protected] dated[protected]. The state of cylinder is worst I could ever imagine maintained by IOC. Moreover, the most concerned issue is the cylinder was last tasted in 08/99 and batch no of cylinder is A1432. The cylinders are supposed to be tested for their safe handling at every 10th year. It is failed to understand how the untested cylinders are in circulation and totally ill maintained. When I told the delivery boy to change the cylinder, it was communicated that all the cyliders are like this and if you dont accept I shall go back. Taking into account of my need I accepted the cylinder and later on checking, the other horrifying aspects of the cylinder were revealed. Now in this situation why IOC should not be penalised and legal action should not be initiated, for the grievous lapses?

Dear, sir, I am Sakib Ahmed I register my consumer no.CX1781441 in “give up subsidy” option by mistake.But I wants to take the facility of subsidy in my Indane gas connection.accept my humble request and send my subsidy in my Savings Bank account.No. [protected]. IFSC code- SBIN0014526 Please Reply as soon as posible. My LPG id[protected] Consumer Name:Sakib Ahmed Contact No-[protected]

DEAR INDANE DISTRIBUTOR: 1. Ever since the inception of the Mobile Booking System, I rarely get my Refill cylinder on my own Booking. Whenever I Book through Mobile, the agency (distributor) cancels it after a few days without assigning any reason. After that, they (the agency and its staff) never respond to telephone calls and as a result we have to go and face them. Then they Book it for us and Deliver after a few days; as a result we get it after a month or more of our own (actual) Booking. Why it happens every time? It losses the very purpose of Mobile Booking System. 2. Many a times, the Cash Memo also gets cancelled and we wait for a few days and are compelled to go to the agency office for inquiry and after a few days of that inquiry, the gas gets delivered. Why such harassment?? 3. Sometimes, the agency insists for Godown Delivery instead of Home Delivery. Why? The agency takes the MRP including the cost of ‘home delivery’. Then, why they insist for ‘godown delivery’ (“take it from our godown”)??? 4. How long will it continue???? 5. IS THERE ANY MECHANISM TO STOP THESE MENACES!

Dear Sir / Madam, I am Mrs. Mira Sengupta a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- Mira Sengupta CONSUMER NO- 02086A Contact No.- [protected] Email- [protected]@gmail.com Connection type- Domestic Distributer Name- Karco Distributors 24/2, Pottery Road, West Bengal, Kolkata- 700015

Date- 19/06/2015 cell no- [protected] consumer no- 361974 NCR INDANE, Bhiwadi (Rajisthan), Agency code[protected], Agency no[protected] The delivery person came and spoke to my mother (senior citizen) ' where is the person who booked the gas call him? Mother told him he is gone for work so we can’t give calendar and banged the door' and never gave the gas. My mother was calling him to provide his number or call me to speak with me but he did not bother to stop. Prime minister Narendra Modi's "LEAVE THE SUBSIDY" i have adopted that and given papers for leave the subsidy. On full price also he showed attitude and did not leave the gas. E- mail-- [protected]@yahoo.com

sir by mistake i choose the option'' GIVEITUP YES OPTION'' BECAUSE i could not understand the term giveitup. I need subsidy .and so please allow for deactivation and maintain my cylinder at subsidised rate ;;;mY LPG ID[protected] CONSUMER no -31852 Distributor-Mau Gas Agency STATE Uttarpradesh '

Dear all, This is to inform you that, we are a regular costumer of IOC, but we are not getting fuel from your dealer ( Bishamber Sahai & Sons )at sec 18, near GIP, as the dealer is saying that we are not getting proper supply from IOCL, hence you are request as we are in Media sector please look in to this ASAP. Thanks Network18 ( Media Group)

Need to surrender the connection because of irregular supplies of cylinder, whether booking confirmation is taken by SMS. The supply agency (Sonar Bangla Gas Service, code No: 207079) is told us they do not have the booking entries, they were suggest to contact the company by phone. Out of that agency is told us that the regulator and cylinder you are given is not match with the connection registered, the subsidy returns were not taken on account from last 5 months. Sir when we have taken the new connection the mid men is supply us the same one, now he is also not able to taken the responsibility. Kindly suggest us to better results, or we can go for G.D by police to agency and mid men. Our consumer No: 10063436

My indane consumer number is 21763 doiwala gas service, dehradun, uttrakhand. I had booked my cylinder on 25.05.15 through phone call booking system..and got message for confirming booking with reference no. 204898...after that I got cylinder on 04.06.15..but I didn't get the message for this delivery[ cash memo and delivery report]... (after keeping an eye with the availability of cylinder i got cylinder on the same date as i mentioned above ...as there is no home delivery system we hv to get the cylinder from designated area provided by agency and there is no fix date for delivery to consumer.only truck comes once or twice in a week which keep waiting the consumers till his or her number comes.delivery process is some time running behind schedule some times faster than expectation) Now I m unable to book another cylinder...when I make call for booking ..it says that I booked on 25may 2015 and delivery has done till 16th June ..earlier it was 4th June than 6th June... I complaint on[protected] to Indane custmor care...my complaint no is ...2194668.I was told to fix this prob with in 48 hrs... Today 20th I asked about complaint...I got really funny answer that problem will be solved in 48 working hours.(per day 8)...what is this crap of working hours...it means 6 days to wait if there is no Sunday or any other holiday...its a misguiding concept for consumers.. Hope to solve this crap soon...25 days passed away from the previous date when I booked..and it may take another few weeks to short out this query n delivery for next...

Hi, Indane has updated wrong aadhaar number in my account even after around 6 months of follow up since dec 2014, they have updated the wrong number and saying that correct no is linked to my account. I doubted when not receiving subsidy after 6 months and with regular visits to the office, Today my son checked it online and found that the account is linked with some another aadhaar no and bank account with Canara bank. I want all my subsidy amount transferred to my account and I think the Canara bank account is gaining unfair advantage and must be verified. My booking dates as below: 1. 9Jan2015 2. 16Apr2015 3. 11Apr2015 Please look into the matter on urgent basis, many people are harassed by Indane way of working but unable to raise their voice due to monopoly of Indane gas and distributers. I am also attaching the proof from Indane website for my aadhaar linking page. My aadhaar card is linked correctly with the bank. Aadhaar No:[protected] Bank: SBI Regards, Dharmanand Pathak [protected]

We to cylinder our gas connection No.PG-33208 at our gas distributor - Prithvi Gas Service, C-116, L.I.G.Flats, East of loni Road, Delhi-110093, CODE:[protected] Phone-[protected]/32 Gas agency told me carray the gas cylinder & regulator in godwan its five to six kms from here, so why he cannot deposite all these things in her showroom and refund my deposit amt. so, pl.solve my problem earliest and make a order to distributor. SHAMSHIDA QURESHI C-438, LIG DDA FLATS, EAST OF LONI ROAD DELHI-110093 MAIL [protected]@rediffmail.com