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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Mar 2, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 300

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S
sureshlaxman
from Thiruvananthapuram, Kerala
Jun 12, 2015
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Address: Thiruvananthapuram, Kerala

At about 1900 hrs on 11 jun we stopped at IOC petrol pump for fuelling. This was SK Fuels, Paripally on NH 66 on the way to trivandrum. The ladies were unable to use the toilet at the pump for the following reasons :- 1. The approach way to the toilet was poorly lit. 2. The toilet had no light inside. 3. The toilet was very dirty. 4. There were a few men having bath just outside. 4. There was no complaint book at the pump. Kindly look into this matter . thanking you. Commodore Suresh Laxman (retd)
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    prade91
    from Rajapalaiyam, Tamil Nadu
    Jun 12, 2015
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    Address: Virudhunagar, Tamil Nadu

    i register cylinder in 5/06/15 when the deliver day no one is in home. so i saw the deliver message and reach the agency office and get gas boy number and call him he said no stock.But i register in my name and my number. And i said agency office they does not give correct response. they having two telephone numbers [protected],[protected] these two are ringing but no response. i dont know what the hell is going on. Because all people in my family is going to office. is there any seen over here "i was call for registering and press buttons and they said registered and before cylinder delivered delivered message is delivered". very good agency JEYABALAJIAGENCY jai ho!!!
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      V
      vijayangptck1
      from Bengaluru, Karnataka
      Jun 11, 2015
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      Address: Kannur, Kerala

      I have registered for gas cylinder on 18/04/2015, but till this, the agency is not willing to deliver the cylinder, also they are not ready to hear my complaint. They are always not ready to attend the phone.I request that urgent steps may be taken to deliver my cylinder.
      I have registered for gas cylinder on 18/04/2015, but till this, the agency is not willing to deliver the cylinder, also they are not ready to hear my complaint. They are always not ready to attend the phone.I request that urgent steps may be taken to deliver my cylinder.
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        S
        sandeepgowda
        from Gudivada, Andhra Pradesh
        Jun 11, 2015
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        Date - 10th June 2015 I asked fuel for Rs 500. There were two person, one was collecting money and other was filling the fuel. The first one asked for the money before starting the machine. I gave him Rs 500 and while I was busy dealing with first one, the other person started filling without showing 0 on the machine. I assumed that he must have set to 0. Now he stopped when Rs 100 was shown on the meter. I asked him that I paid Rs 500, so he again started filling, he didn't reset the machine to 0 this time.yelahanka HP fuel oil pumb So I thought he would be filling till machine shows Rs 500, but he stopped again when... ph=[protected]. Thanks, sandeep.
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          A
          Ankitass
          from Igatpuri, Maharashtra
          Jun 11, 2015
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          15 days late delivery of cylinder. ANUSHKA indane agency NERUL, NAVI MUMBAI Every month we r facing this problem. Is this your policy to deliver cylinder after 15days after booking it on time???. Even the staff is so rude that if you ask them they will give bad words. It is so pathetic. Every month we go n collect our cylinder. Please take some action. This problem is only with indane gas. As we see HP and Bharatgas has good service . I have complained many times but there is no such good response this is not problem of mine but the consumers of indane gas of ANUSHKA agency of NERUL NAVI MUMBAI
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            F
            fouzisan
            from Kolkata, West Bengal
            Jun 11, 2015
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            Hallo My freind tandra bakshi, residence at purulia west bengal. Customar of indane & her cosumer number is 2104. She has not got the subsided amount against the cash memo[protected] dated 06.06.2015. Please send the subsidy into her bank account, and she do not want to giveup the subsidy.
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              S V G Warrier
              from Bengaluru, Karnataka
              Jun 11, 2015
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              Address: Bangalore, Karnataka

              My LPG distributor is Sri Rama Agency at Rama Murty Nagar.. I had booked my Indane gas for consumer no 17007 on 20-05-15. My ref no was 676909. On 22-05-15 I got a msg saying that cash memo [protected] has been generated and gas would be delivered shortly. We followed up after a day or two and it was told that it would be delivered soon. On[protected] we got a message saying that the booking with above ref no stands cancelled and to contact the distributor to know the reason. Since there was no response from distibutor we again booked on[protected] and were given a new ref no 687252. On 5-6-2015 we got a msg saying that cash memo no [protected] had been generated. On[protected] the distributor assured that it would be delivered the same day. But on[protected] we again got a msg that the booking stands cancelled and to book again. The same problem had occurred during January and March bookings too.
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                R
                rajdogra564
                from Ludhiana, Punjab
                Jun 11, 2015
                Resolved
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                Resolved

                This is inform that I am consumer of Indane gas agency with Capt. Saurav Kalia Gas Services (Distributor Code-110239) against my Consumer No-13421 in the name of Raj Kumar. I informed u that I submit my aadhaar Card in the bank (SBI) under my bank a/c no [protected] as on 11/04/2015 and told me your aadhaar no is linked with my bank a/c no.on written basic but till date my aadhaar no is not showing in your system.I am very harassed with your system last two month and not solved my problem, I also sending to bank receiving photo copy of aadhaar card So you are requested to kindly do the something on earlier basic
                Complaint marked as Resolved 
                Verified Support
                Jul 13, 2015
                Indian Oil Corporation [IOC] Customer Care's response
                We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                  A
                  Ardhendu Pattanayak
                  from Mumbai, Maharashtra
                  Jun 11, 2015
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                  Address: Nadia, West Bengal

                  Delivery boy cheat my mom take the money and take my mothers sign on the gas receipt but they did not give us the gas... and full my mom... now they ignored and threat my mom to not delivered the gas... Do some thing this is the new business of Indian gas now and i also complain it to the branch manager but he simply ignored that.. and tell me i am not supposed to talk with you..
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    kiran ingale
                    from Vepagunta, Andhra Pradesh
                    Jun 11, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    sir, i have booked gas in 29may 2015 till now not deliverd at adderrs, in madhavi gas agency, i have complaint two times my complain no is[protected] at date 03 jun 2015, next complain no -2174864 date is 06 jun 2015. i have call your agency(madhavi) in many times but not recived my phone call. my consumer no is[protected] my name is vvs raju at kokapeth hyd.
                    sir, i have booked gas in 29may 2015 till now not deliverd at address, in madhavi gas agency, i have complaint two times my complain no is[protected] at date 03 jun 2015, next complain no -2174864 date is 06 jun 2015. i have call your agency(madhavi) in many times but not recived my phone call. my consumer no is[protected] my name is vvs raju at kokapeth hyd.
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                      D
                      debarati mohorar
                      from Kolkata, West Bengal
                      Jun 11, 2015
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                      Address: Dakshin Dinajpur, West Bengal

                      Dear Sir, I am LEKHA MOHARAR a consumer of INDANE GAS . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- Ram Naresh Katiyar CONSUMER NO- 26675 Contact No.- [protected] Email- dm8.[protected]@gmail.com Connection type- Domestic Distributer Name- AVISKAR, MAIN MARKET. BUS STAND BALURGHAT WB-733101. PLEASE SOLVE MY PRBLM AS SOON AS POSSIBLE, AS I WANT THE CYLENDER WITH SUBSIDY.
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                        N
                        NCC Group Headquarters Visakhapatnam
                        from Vepagunta, Andhra Pradesh
                        Jun 11, 2015
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                        Address: Hyderabad, Andhra Pradesh

                        SIR, I HAVE BOOKED GAS IN 29 MAY 2015 TILL NOW NOT DELIVERD AT ADREES MADHVAI GAS AGENCY, I HAVE COMPLAINTS TWO TIMES -- MY COMPLAINTS NO -2169504 AT 03 JUN 2015, NEXT COMPLAINT NO- 2174864 AT DATE IS 06JUN 2015, I HAVE CALL TO YOUR AGENCY 100 TIMES BUT NOT PICKUP OR NOT RECIVED.
                        SIR, I HAVE BOOKED GAS IN 29 MAY 2015 TILL NOW NOT DELIVERD AT ADREES MADHVAI GAS AGENCY, I HAVE COMPLAINTS TWO TIMES -- MY COMPLAINTS NO -2169504 AT 03 JUN 2015, NEXT COMPLAINT NO- 2174864
                        AT DATE IS 06JUN 2015, I HAVE CALL TO YOUR AGENCY 100 TIMES BUT NOT PICKUP OR NOT RECIVED .MY CONSUMER NO IS[protected] NAME -V V S RAJU
                        SIR, I HAVE BOOKED GAS IN 29MAY 2015 TILL NOW DELIVERD AT KOKAPET HYDERBAD MY GAS AGENCY IS MADHAVI I HAVE COMPLAINTS TWO TIMES MY COMPLAINT NO IS-2169504 AT DATED 03 JUN 2015 NEXT COMPLAINT NO -2174864 AT DATE 06 JUN 2015, I HAVE CALL TO UR AGENCY 100 TIMES BUT NOT RECIVED MY PHONE CALL .MY CONSUMER NO IS[protected]
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                          K
                          Kaustav Dutta
                          Jun 10, 2015
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                          Address: Jalpaiguri, West Bengal

                          Sir I have not received my subsidy amount in last consignment received on 22.01.2015 through SHANTI GAS SERVICE, Binnaguri-735203. My consumer no - 4334. I have linked up my banker UNITED BANK OF INDIA, Birpara branch. Account name - JAYOTI GUHA .Have visited several times to bank and distributor but could not get the proper reply . Kindly do the needful'...
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                            A
                            advshiv
                            Jun 10, 2015
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                            Address: Gwalior, Madhya Pradesh

                            Dear sir, This complain is regarding the unfair trade practice of petrol filling station in Gwalior, M.P. I have a Hero Pleasure Scooty on my name Adv.S.D.Varshney vehicle no. MP07 SA 6825 . It has fuel tank of 5 ltrs as prescribed in the manual. When the fuel gauge enters the red band the fuel left in the tank is approximately 1.2 ltrs which means that the remaining tank has the capacity of approximately 3.8 ltr(5 ltr-1.2ltr). I everytime fill the tank when it enters the red band. Everytime when i full the tank it is 3.5, 3.8, or hardly 4 ltrs sometime. On[protected] when the fuel gauge was on red band i went to Indian Oil Police Welfare Filling Station, Kampoo, Gwalior, M.P., India and asked to full the tank. They gave me bill of 5.7 ltr amounting Rs. 369.87. When the tank capacity provided by company manual is 5 ltr and upto red band it has approx 1.2 ltr . The fuel tank capacity provided by the company is 5 ltr then how can it be possible they filled 5.7ltr+ 1.2 ltr= 6.9ltr. When i filled it again in[protected] when it enterd the red band it was filled 4 ltr amounting to Rs.259.56 which shows 4 ltr+ 1.2ltr= 5.2 ltr which is considerable but 6.9 ltr which is approximately 7 ltr is not considerable. Everytime when i full the tank it is 3.5, 3.8, or hardly 4 ltrs sometime how it could be filled by 5.7 ltr on date[protected]. I complained regarding it to the filling station manager. He took my mobile no. and assured me to call and short out the issue but i never got any call from his side. How can the filling station fill the quantity which is not supported by the tank? The filling station have been found practicing unfair means while filling the fuel they are found adding the previous customers fuel balance to the later customers. And i too have doubt regarding the same that my quantity was added to some other previous customer's filling amount. Such practices are against public welfare and comes under unfair trade practice so it should be stopped immediately. I kindly request u to generate such order that the filling station correct the bill from 5.7 ltr to 3.8 ltr and refund the excess amount and pass such rules that discourage such fraud and unfair practice. The pictures of the billes provided by the filling station and my scooty level before filling and after filling are attached here with. Regards, Adv. S.D. VARSHNEY Advocate at District & High court Mb no.:+91-[protected]
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              Sanju Shambhwani
                              from Mumbai, Maharashtra
                              Jun 10, 2015
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                              Address: Barmer, Rajasthan

                              sir my name is ashok shambhwani and i am using lpg connection of indane oil gas service.. my consumer number is 10088. my lpg id is[protected]. sir i am sending you a image in which you see that my first advance subsidy was tranfer in wrong account ( acc no. [protected]) and after that my other subsidy's was trasfer in my account ( acc no. [protected]) i complain to your custmer care for this about 1 month ago my complain number is[protected] plzz resolve my problem and send my advance subsidy ammount rs568.00 in my account. my contact number [protected]
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                                Z
                                zafarlig75
                                from Kolkata, West Bengal
                                Jun 10, 2015
                                Resolved
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                                Resolved

                                Address: Gaya, Bihar

                                My Banker has already Seeded my Aadhar No. with record ref. No. DBTL_255280 dated 06/06/2015 and but still Aadhaar Linking Status in Bank(as per NPCI) is shown RED and Bank Account Seeding Status in LPG is shown also RED Requesting to solve and made eligible to receive my Subsidy Amount for the deliveries issued already to me to in future the deliveries are gong to be made.
                                Complaint marked as Resolved 
                                Verified Support
                                Jul 13, 2015
                                Indian Oil Corporation [IOC] Customer Care's response
                                We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                  S
                                  suniparaj
                                  from Mumbai, Maharashtra
                                  Jun 10, 2015
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                                  I am Rajdipta Das, applaing new indane lpg connection by online, after waitlist no.[protected] Created i submitted my documents and kyc to my nearest indane disributer shanti gas service, Binnaguri, jalpaiguri, west bengal wih referrenceno.N[protected], KYC[protected] dt.22, 11, 14.today i.e 10.07.15 I got mail from indane about amount for new connection.my lgp distributer send a men for enquery at my address bt when i ask distributer about my connection he refused to give new connection, reason of it i have not a proper kitchen.plz suggest me what can i do.thanking u.my email add. [protected]@gmail.com
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                                    Biswa Bijoy Chowdhury
                                    from Mumbai, Maharashtra
                                    Jun 10, 2015
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                                    Address: Kolkata, West Bengal

                                    I have not my subsidy amount in last consignment received on 23.03.2015 through UNIQUE GAS SERVICE 95(151/1) Barasat Road P.O.Nonachandanpukur Barrackpur, Kolkata -700122. My consumer no -26096. I have linked up my banker UNION BANK, 63 BARASAT ROAD, NONACHANDANPUKUR . BARRACKPUR PIN 700120.I am 71 years OLD.old.ACCOUNT Account name BISWA BIJOY CHOWDHURY.Have visited several times to bank and distributor but could not get the proper reply . Kindly do the needful'
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                                      Aishwarya Sweetiioo Doll
                                      from Firozpur, Punjab
                                      Jun 10, 2015
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                                      i am a customer of indane gas and in my family me and my mom do job and my dad and elder bro use to go for work at office so sometimes it becomes impossible for us to go and cylinder from agency and whn ever do book online vry nxt day they ask first to confirm thn only we will get the cylinder nd aftr tht also we gt it aftr 10 days nd some times late also which is a bog problem for us so i wnt u to tell us some solution or improve ur home delivery in batala as it is not possible for every to go to agency and get cylinders and sometimes they talk so rudely tht refuse to gve cylinder and unneccessarily we hve to hve to fight tp get the cylinders so pease come out with the solutions as soon as possible
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                                        elgys
                                        from Kolkata, West Bengal
                                        Jun 10, 2015
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                                        I am a consumer of Berhampur Indane Service, Ganjam, Odisha. My consumer number is 35715. I have booked my gas refill via SMS IVR on 2 June 2015. The given reference number is 349929. The cash memo ([protected]) genarated was on 6th June 2015. As the delivary was getting delayed, i have contacted their office on 8th and promised it will be delivered on the same day. i have waited till i get a message from your end saying booking reference no 349929 is cancelled on 9 June 2015. Today morning, 10 June 2015, i had gone to the indane office and they have registered again with a reference number [protected]. This is not happening once in a while. This is what it happens often with the Berhampur Indane Service. Expecting a faster resolution towards their abnormal delay in refill.
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