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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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A
Ardhendu Pattanayak
from Mumbai, Maharashtra
Jun 11, 2015
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Address: Nadia, West Bengal

Delivery boy cheat my mom take the money and take my mothers sign on the gas receipt but they did not give us the gas... and full my mom... now they ignored and threat my mom to not delivered the gas... Do some thing this is the new business of Indian gas now and i also complain it to the branch manager but he simply ignored that.. and tell me i am not supposed to talk with you..
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    kiran ingale
    from Vepagunta, Andhra Pradesh
    Jun 11, 2015
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    Address: Hyderabad, Andhra Pradesh

    sir, i have booked gas in 29may 2015 till now not deliverd at adderrs, in madhavi gas agency, i have complaint two times my complain no is[protected] at date 03 jun 2015, next complain no -2174864 date is 06 jun 2015. i have call your agency(madhavi) in many times but not recived my phone call. my consumer no is[protected] my name is vvs raju at kokapeth hyd.
    sir, i have booked gas in 29may 2015 till now not deliverd at address, in madhavi gas agency, i have complaint two times my complain no is[protected] at date 03 jun 2015, next complain no -2174864 date is 06 jun 2015. i have call your agency(madhavi) in many times but not recived my phone call. my consumer no is[protected] my name is vvs raju at kokapeth hyd.
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      D
      debarati mohorar
      from Kolkata, West Bengal
      Jun 11, 2015
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      Address: Dakshin Dinajpur, West Bengal

      Dear Sir, I am LEKHA MOHARAR a consumer of INDANE GAS . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- Ram Naresh Katiyar CONSUMER NO- 26675 Contact No.- [protected] Email- dm8.[protected]@gmail.com Connection type- Domestic Distributer Name- AVISKAR, MAIN MARKET. BUS STAND BALURGHAT WB-733101. PLEASE SOLVE MY PRBLM AS SOON AS POSSIBLE, AS I WANT THE CYLENDER WITH SUBSIDY.
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        NCC Group Headquarters Visakhapatnam
        from Vepagunta, Andhra Pradesh
        Jun 11, 2015
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        Address: Hyderabad, Andhra Pradesh

        SIR, I HAVE BOOKED GAS IN 29 MAY 2015 TILL NOW NOT DELIVERD AT ADREES MADHVAI GAS AGENCY, I HAVE COMPLAINTS TWO TIMES -- MY COMPLAINTS NO -2169504 AT 03 JUN 2015, NEXT COMPLAINT NO- 2174864 AT DATE IS 06JUN 2015, I HAVE CALL TO YOUR AGENCY 100 TIMES BUT NOT PICKUP OR NOT RECIVED.
        SIR, I HAVE BOOKED GAS IN 29 MAY 2015 TILL NOW NOT DELIVERD AT ADREES MADHVAI GAS AGENCY, I HAVE COMPLAINTS TWO TIMES -- MY COMPLAINTS NO -2169504 AT 03 JUN 2015, NEXT COMPLAINT NO- 2174864
        AT DATE IS 06JUN 2015, I HAVE CALL TO YOUR AGENCY 100 TIMES BUT NOT PICKUP OR NOT RECIVED .MY CONSUMER NO IS[protected] NAME -V V S RAJU
        SIR, I HAVE BOOKED GAS IN 29MAY 2015 TILL NOW DELIVERD AT KOKAPET HYDERBAD MY GAS AGENCY IS MADHAVI I HAVE COMPLAINTS TWO TIMES MY COMPLAINT NO IS-2169504 AT DATED 03 JUN 2015 NEXT COMPLAINT NO -2174864 AT DATE 06 JUN 2015, I HAVE CALL TO UR AGENCY 100 TIMES BUT NOT RECIVED MY PHONE CALL .MY CONSUMER NO IS[protected]
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          Kaustav Dutta
          Jun 10, 2015
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          Address: Jalpaiguri, West Bengal

          Sir I have not received my subsidy amount in last consignment received on 22.01.2015 through SHANTI GAS SERVICE, Binnaguri-735203. My consumer no - 4334. I have linked up my banker UNITED BANK OF INDIA, Birpara branch. Account name - JAYOTI GUHA .Have visited several times to bank and distributor but could not get the proper reply . Kindly do the needful'...
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            A
            advshiv
            Jun 10, 2015
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            Address: Gwalior, Madhya Pradesh

            Dear sir, This complain is regarding the unfair trade practice of petrol filling station in Gwalior, M.P. I have a Hero Pleasure Scooty on my name Adv.S.D.Varshney vehicle no. MP07 SA 6825 . It has fuel tank of 5 ltrs as prescribed in the manual. When the fuel gauge enters the red band the fuel left in the tank is approximately 1.2 ltrs which means that the remaining tank has the capacity of approximately 3.8 ltr(5 ltr-1.2ltr). I everytime fill the tank when it enters the red band. Everytime when i full the tank it is 3.5, 3.8, or hardly 4 ltrs sometime. On[protected] when the fuel gauge was on red band i went to Indian Oil Police Welfare Filling Station, Kampoo, Gwalior, M.P., India and asked to full the tank. They gave me bill of 5.7 ltr amounting Rs. 369.87. When the tank capacity provided by company manual is 5 ltr and upto red band it has approx 1.2 ltr . The fuel tank capacity provided by the company is 5 ltr then how can it be possible they filled 5.7ltr+ 1.2 ltr= 6.9ltr. When i filled it again in[protected] when it enterd the red band it was filled 4 ltr amounting to Rs.259.56 which shows 4 ltr+ 1.2ltr= 5.2 ltr which is considerable but 6.9 ltr which is approximately 7 ltr is not considerable. Everytime when i full the tank it is 3.5, 3.8, or hardly 4 ltrs sometime how it could be filled by 5.7 ltr on date[protected]. I complained regarding it to the filling station manager. He took my mobile no. and assured me to call and short out the issue but i never got any call from his side. How can the filling station fill the quantity which is not supported by the tank? The filling station have been found practicing unfair means while filling the fuel they are found adding the previous customers fuel balance to the later customers. And i too have doubt regarding the same that my quantity was added to some other previous customer's filling amount. Such practices are against public welfare and comes under unfair trade practice so it should be stopped immediately. I kindly request u to generate such order that the filling station correct the bill from 5.7 ltr to 3.8 ltr and refund the excess amount and pass such rules that discourage such fraud and unfair practice. The pictures of the billes provided by the filling station and my scooty level before filling and after filling are attached here with. Regards, Adv. S.D. VARSHNEY Advocate at District & High court Mb no.:+91-[protected]
            +6 photos
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              Sanju Shambhwani
              from Mumbai, Maharashtra
              Jun 10, 2015
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              Address: Barmer, Rajasthan

              sir my name is ashok shambhwani and i am using lpg connection of indane oil gas service.. my consumer number is 10088. my lpg id is[protected]. sir i am sending you a image in which you see that my first advance subsidy was tranfer in wrong account ( acc no. [protected]) and after that my other subsidy's was trasfer in my account ( acc no. [protected]) i complain to your custmer care for this about 1 month ago my complain number is[protected] plzz resolve my problem and send my advance subsidy ammount rs568.00 in my account. my contact number [protected]
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                zafarlig75
                from Kolkata, West Bengal
                Jun 10, 2015
                Resolved
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                Resolved

                Address: Gaya, Bihar

                My Banker has already Seeded my Aadhar No. with record ref. No. DBTL_255280 dated 06/06/2015 and but still Aadhaar Linking Status in Bank(as per NPCI) is shown RED and Bank Account Seeding Status in LPG is shown also RED Requesting to solve and made eligible to receive my Subsidy Amount for the deliveries issued already to me to in future the deliveries are gong to be made.
                Complaint marked as Resolved 
                Verified Support
                Jul 13, 2015
                Indian Oil Corporation [IOC] Customer Care's response
                We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                  S
                  suniparaj
                  from Mumbai, Maharashtra
                  Jun 10, 2015
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                  I am Rajdipta Das, applaing new indane lpg connection by online, after waitlist no.[protected] Created i submitted my documents and kyc to my nearest indane disributer shanti gas service, Binnaguri, jalpaiguri, west bengal wih referrenceno.N[protected], KYC[protected] dt.22, 11, 14.today i.e 10.07.15 I got mail from indane about amount for new connection.my lgp distributer send a men for enquery at my address bt when i ask distributer about my connection he refused to give new connection, reason of it i have not a proper kitchen.plz suggest me what can i do.thanking u.my email add. [protected]@gmail.com
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                    Biswa Bijoy Chowdhury
                    from Mumbai, Maharashtra
                    Jun 10, 2015
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                    Address: Kolkata, West Bengal

                    I have not my subsidy amount in last consignment received on 23.03.2015 through UNIQUE GAS SERVICE 95(151/1) Barasat Road P.O.Nonachandanpukur Barrackpur, Kolkata -700122. My consumer no -26096. I have linked up my banker UNION BANK, 63 BARASAT ROAD, NONACHANDANPUKUR . BARRACKPUR PIN 700120.I am 71 years OLD.old.ACCOUNT Account name BISWA BIJOY CHOWDHURY.Have visited several times to bank and distributor but could not get the proper reply . Kindly do the needful'
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                      Aishwarya Sweetiioo Doll
                      from Firozpur, Punjab
                      Jun 10, 2015
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                      i am a customer of indane gas and in my family me and my mom do job and my dad and elder bro use to go for work at office so sometimes it becomes impossible for us to go and cylinder from agency and whn ever do book online vry nxt day they ask first to confirm thn only we will get the cylinder nd aftr tht also we gt it aftr 10 days nd some times late also which is a bog problem for us so i wnt u to tell us some solution or improve ur home delivery in batala as it is not possible for every to go to agency and get cylinders and sometimes they talk so rudely tht refuse to gve cylinder and unneccessarily we hve to hve to fight tp get the cylinders so pease come out with the solutions as soon as possible
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                        E
                        elgys
                        from Kolkata, West Bengal
                        Jun 10, 2015
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                        I am a consumer of Berhampur Indane Service, Ganjam, Odisha. My consumer number is 35715. I have booked my gas refill via SMS IVR on 2 June 2015. The given reference number is 349929. The cash memo ([protected]) genarated was on 6th June 2015. As the delivary was getting delayed, i have contacted their office on 8th and promised it will be delivered on the same day. i have waited till i get a message from your end saying booking reference no 349929 is cancelled on 9 June 2015. Today morning, 10 June 2015, i had gone to the indane office and they have registered again with a reference number [protected]. This is not happening once in a while. This is what it happens often with the Berhampur Indane Service. Expecting a faster resolution towards their abnormal delay in refill.
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                          n kranthikumar
                          Jun 10, 2015
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                          Address: Visakhapatnam, Andhra Pradesh

                          Hello Team, We have booked at April 29th but still not received the refill the gas even daily follow up with varaha Gas agency which was located in Gopalapatnam. Could you please some one initiate to resolve my issue as this not first time repeated issue. Refill No.520393 Consumer No. CX15125165 Located: varaha gas agency near gopalapatnam, Visakhapatnam. Agency no.[protected] My contact no. [protected] Thanks, Kranthi.
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                            zafarlig75
                            from Kolkata, West Bengal
                            Jun 10, 2015
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                            Address: Gaya, Bihar

                            Razi Haider bearing IOCL LPG Connection No. CX23477423 with LPG Id. 3 [protected] and having a Saving Bank Account in Oriental Bank of Commerce with S/B A/c. No. [protected] I have already asked my said Bank Branch to seed my Aadhar Card and also the Bank Branch has also seeded my Aadhar Account on request made on 06/06/2015 But when I check in my log in Account the DBTL CTC Status, the red mark is shown in the coloumn Aadhaar Linking Status in Bank (As per NPCI). And even I have not received my Subsidy Amount for the 2 Refilsl issued to me and as well One time payment on new Connection For the reporting and needful action.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              amyzin
                              from Delhi, Delhi
                              Jun 10, 2015
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                              Address: New Delhi, Delhi

                              I would like to share one of my bad experiences today. It is a kind of fraudulent activity that came to my notice. I have been buying petrol for my bike from Nineteenth Hole S/Stn, Indian Oil Dealers, Dr. Zakir Hussain Road, Near Delhi Golf Club for the last 2 years as it comes in my way to office. I told the guy to fill-up for Rs 200. He entered 200 in their meter and started filling-up. Suddenly he stopped at Rs 50 and asked me how much? (even I told him earlier and he entered the same amount). Another guy came to me to my right and asked if I have any card. I told him I don’t have any card and by the time I looked back at the meter it was at Rs 150. I told him to fill-up for Rs 200. He gave me explanation that he had again started the meter and this way he had filled-up for total of Rs 200. I told him that I have seen their wrong doings. His face was like he was caught red handed. I told him to fill-up petrol for the remaining Rs 50 or I will complain and escalate this issue. He immediately moved and the other person came to fill-up for remaining Rs 50 petrol. No senior person / manager were available at that time (around 8 am morning) so I left for office. This is the second time I faced this issue. Few months back they did the same thing that I ignored because I thought he was right. Now, I know nothing will happen and no action would be taken against these dealers as they must be big players. I will not go this particular station again and will be more watchful while buying petrol. I wanted to share it so that Delhi people are aware while filling-up petrol for their vehicles. I would like to forward this message to Indian Oil and ask them what monitoring & supervision process they follow for these dealers.
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                rmanoj
                                from Colachel, Tamil Nadu
                                Jun 9, 2015
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                                Address: Thiruvananthapuram, Kerala

                                Sir, Please let me inform that, I have booked for Gas on[protected] and have not yet got gas till date even after frequent enquries over telephone. It is noticed that those who have booked after my booking date in the vicinity of this house have already got Gas connection. In the above circumstances I most humbly request your goodself to make most urgent steps to expedite the delivery of my Gas supply.The relevant details of my Gas connection are as follows. Name of Consumer: ANJANA B.S. Costumer No. : 34502 Gas Agency :ARAVIND GAS AGENCY, POOJAPPURA Place :TRIVANDRUM Date of Booking : 01/05/2015. Actually we are always getting Gas only after much time.Kindly please make a permanent solution for my problem in future also.
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  Rhytham Shah
                                  from Amravati, Maharashtra
                                  Jun 9, 2015
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                                  Address: Parbhani, Maharashtra

                                  Dear Team, My LPG ID is[protected], consumer no. CX2603940, booking no. 237241 on 11 may 2015. Cash memo generated on 4/6/2015 no. [protected] and yet not delivered. Same happened with last refilling ref no. 222233 28/1/2015, usual it taking 18 to 40 days. does we have to keep followup and complaining every time. bcos of such incident black market grows and people refers to it as by the straight way nobody gets result. While writing this email, have received SMS saying it delivered but have confirmed from home that it is not so now the question is where it has gone? Your Consumer
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                                    VASAN100135
                                    from Idukki, Kerala
                                    Jun 10, 2015
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                                    Address: Salem, Tamil Nadu

                                    THE STAFF APPOINTED BY THE DISTRIBUTOR ILL-TREATED ME(A INDANE CUSTOMER). REFUSED TO RECEIVE THE LETTER DATED0 4.06.2015 REGARDING INDANE REFILL SUPPLY HOME DELIVERY. INDANE GAS CONNECTION NO. J38063 WITH LPG I.D.;[protected]. DISTRIBUTOR NAME AND ADDRESS;-MR.JAMBUNATHANMURALI INDANE DISTRIBUTOR, M/S.SWARNAPURI GAS SERVICE "MARATHA HOUSE", 30/1-SARADHA COLLEGE ROAD, HASTHAMPATTY, SALEM-636007.-AFFECTED PERSON:- S.SRINIVASAN, SALEM-636008 MOBILE PHONE NO. [protected]
                                    Necessary action in this regard may please be taken against the staff/distributor so as to avoid such type of troubles to the other indane customers hereafter.
                                    I want immediate redressal of my grievances
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                                      Sunil Dalmia
                                      from Kolkata, West Bengal
                                      Jun 9, 2015
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                                      Address: Muzaffarpur, Bihar

                                      Consumer no-CX17349762, Distributor Code: 176989, Damodar Enterprises, Sikandarpur, Muzaffarpur-842001, Gas booked on 24-4-15, vide no-682149, cash memo dt.28-04-15, vide no-[protected], Cancelled, Further booked on 02-05-15 vide no-685526, cash medo dt.08-05-15, vide no.-[protected], cancelled, Again booked on 11-05-15, vide no-689885, cash memo dt. 16-05-15, vide no.-[protected], cancelled, Further Again booked on 27-05-15 vide no-[protected], cash memo dt.27-05-15 vide no[protected], and again canceled.
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                                        Rajan Sankaran
                                        from Guntur, Andhra Pradesh
                                        Jun 9, 2015
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                                        Address: Thiruvananthapuram, Kerala

                                        Today I have gone to fill petrol in my Tata Nano to MSH Fuels, Kunchalummoodu, Trivandrum by about 12.30 pm. I asked the delivery maid there to fill my tank full. When I reached the pump my tank has 4 to 5 litres of petrol left in it and the 15 litre tank of my car has space for only upto 12 litres of fuel to the maximum. The maid put the fuel dispensing nozzle into my tank and went to fill other vehicles. My tank got filled and petrol spilled all over the place and the reading in the guage went a little higher than 21 litres. Without hearing my protests or without any regrets, they forcefully charged me for 15 litres and by harassing me they denied to give receipt of the money I paid. So this is my complaint regarding overcharging me for the mistake of the delivery maid at the pump and against the filthy approach and behavior towards a customer like me
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                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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