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Updated: Apr 19, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 299

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P
Pintu Nath
from Mumbai, Maharashtra
Jun 16, 2015
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Our Consumer No -- 7623 Name : Anil Kumer Nath Distributor Name -- Halishar Gas Service We Have Gas booking on 20.05.15 & booking No -- 822248 Cash memo no[protected] on 11.06.15 Booking Canceled by Indian oil distributor 15.0615 They are booking delivery date was 14.06.15 without delivery domestic Gas, in my family lodge people is there.
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    Pawan0811
    from Gumia, Jharkhand
    Jun 16, 2015
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    Address: Faridabad, Haryana

    Dear Sir/Madam. i have online register my account on 12/6/15 indian oil website after registering they send me a mail there is my login name and my password but when i am using user name and password then i seen Invalid Username or Password. so plz tell me how can i use online facility of Indane gas online services. my Consumer Number: LT4688 and contact number is [protected] please resolve this issue shortly.
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      viswanadham
      from Bengaluru, Karnataka
      Jun 16, 2015
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      Address: Nellore, Andhra Pradesh

      Forgetfully i register my consumer no.CX23627548 in “give up subsidy” option.But i wants to take the facility of subsidy in my INDANE gas connection.How it is possible?Please reply me.My Details below: LPG ID:[protected] Consumer Name: Puaranam Viswanadham Register mob. no.:[protected] Distributer Name:Kalpana Indane Gas Agency State:Andhra pradesh
      Forgetfully i register my consumer no.CX23627548 in “give up subsidy” option.But i wants to take the facility of subsidy in my INDANE gas connection.How it is possible?Please reply me.My Details below: LPG ID:[protected] Consumer Name:PURANAM VISWANDHAM Register mob. no.:[protected] Distributer Name:Kalpana Indane Gas Agency State:Andhra pradesh
      Forgetfully i register my consumer no.CX23627548 in “give up subsidy” option.But i wants to take the facility of subsidy in my INDANE gas connection.How it is possible?Please reply me.My Details below: LPG ID:[protected] Consumer Name:PURANAM VISWANDHAM Register mob. no.:[protected] Distributer Name:Kalpana Indane Gas Agency State:Andhra pradesh
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        swarnkarpl
        from Chennai, Tamil Nadu
        Jun 16, 2015
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        Dear Sir, I had booked for cyulender with reference No.237044 on 9.6.15 and cash memo [protected] was generated, On 12.6.15 I have been informed that the booking is cancelled, either rebook or approach the gas supplier agency.My gas supplier is Balaji gas co. Bilaspur. I again booked with reference No.237402 Dt. 12.6.15.Again I have been informed that case memo No.[protected] has been generated on 15.5.15 On 15.5.15 the cylender was supplied with cash memo No [protected] and copy is given to me.It is surprised to note that today I have been informed that cylender is delivered against CASH MEMO NO.[protected] where as it was delivered with cash memo No.[protected] on 15.5.15. I simply want to say why this type of wrong information is given. Whether there is corruption on the side of local agency? How the cylender for previous cash memo. is used and delivery aganist new cash memo is informed to the gas co. is a matter of inquiry?
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          jitspatel2002
          Jun 16, 2015
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          I am Jitendra Dalsaniya, By mistake I have clicked opt out of subsidy .I would like to avail subsidy. you are request to deactivate opt out of subsidy. I want to avail subsidy in my bank account. My Consumer details are as follows... LPG ID 3 [protected] Consumer No 40850 Consumer Name Dalsaniya Jitendra A Address B-201 SHREE MAHAVIR RESIDANCY, NR.BILESHWAR MAHADEV ROAD, MANJALPUR City / Town Baroda Contact details (Mobile) [protected] Email Id [protected]@yahoo.com Type of Connection Domestic Distributor Code 244939 Distributor Name MARUTI INDANE Distributor Address Shop no. 12. Devpushpa shop. Centre Tulsidham Char Rasta. Manjalpur. Baroda. Distributor Phone 173175
          Sir my mistake opt out, please my subsidies my bank account send my name nitish Kumar mobile no [protected]
          Sir my mistake opt out, please my subsidies my bank account send my name D V SATYANARAYANA mobile no(protected)
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            S
            Saumitra Ghoshal
            Jun 15, 2015
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            Address: Kolkata, West Bengal

            My self Saumitra Ghoshal, Consumer Number 39902. I booked for refilling on 26.05.2015 vide booking no. 793154. My cash memo was generated on 02.06.2015 vide cash memo no. [protected]. I was waiting for the delivery and contacted the Distributor (Sreema Agency) for almost everyday and they alwways keep on saying that the cylinder will be delivered within a day or two. Finally on 13.06.205 I got an SMS from Indane that my booking is cancelled. Today I went to the distributor's office to know the reason of the cancellation but tey are not ready to for that that and their behaviour is not accepatable. Please solve the problem at the earliest.
            Jun 15, 2015
            Updated by Saumitra Ghoshal
            My self Saumitra Ghoshal, Consumer Number 39902. I booked for refilling on 26.05.2015 vide booking no. 793154. My cash memo was generated on 02.06.2015 vide cash memo no. [protected]. I was waiting for the delivery and contacted the Distributor (Sreema Agency) for almost everyday and they always keep on saying that the cylinder will be delivered within a day or two. Finally on 13.06.2015 I got an SMS from Indane that my booking is cancelled. Today I went to the distributor's office to know the reason of the cancellation but they are not ready for that that and their behaviour is not accepatable. Please solve the problem at the earliest
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              Sainn MD Zzaman
              from Kolkata, West Bengal
              Jun 15, 2015
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              Address: Murshidabad, West Bengal

              Dear sir/madam, I am MANIRUZZAMAN.My LPG ID[protected] and consumer no 8316.I was booked cylinder in[protected] & reference no is 901499.So naturally i get my cylinder near about[protected].Now i want to book my cylinder but i cant.There will till show that "Your Refill order with Ref.No 901449 is already registered & pending for delivery".
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                A
                asif613
                from Delhi, Delhi
                Jun 15, 2015
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                Address: Tumkur, Karnataka

                My self asif i am facing a problem that my account has been selected for scroll of honur, i want remove it back kindly remove my account from that and let me to oppt my subsidy. LPG ID 3 [protected] Consumer No. 636292 Consumer Name ASI[censored]LLA KHAN . . PLEASE REMOVE ME FROM SCROLL OF HONUR AND LET ME TO ACCESS MY AMOUNT OF SUBSIDY
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                  R
                  Rajos
                  from Mumbai, Maharashtra
                  Jun 15, 2015
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                  Address: Mumbai City, Maharashtra

                  I have been facing problem in getting Gas Cylinder Refill in time. Usually booking can be done only after 21 days after delivery. Gas Cylinder will be delivered mostly after 1 month after so many follow up. That means 51 days 1 gas cylinder and in an year 7 cylinders.Since the demand is for every 40 days for a normal family more than 9 cylinders are required, even though ready to pay any excess than entitled.Here the problem is that every month cylinder is delayed for one or other reason like, vehicle did not come delivery boys were on leave etc etc and .with rude behavior ..This has become a regular practice with nobody to check or question this severe irregularities and harassment. .We can understand delay in one or two months .But for every month such dame excuses makes something fishy.It seems the Indane Gas agency is misusing the Gas, by such tricks by giving maximum harassment to the consumer every month.It seems the demand for Gas is more than supply and the staffs are very less for effective serviceHence the consumers are suffered, harassed and being fooled every month, with least efficiency of services as if there is no supervision.The customer is forced to use electricity and has to arrange own transport his own risk which is very inconvenient.Can the higher authority make a note and increase the efficiency at the earliest and save the customers from such harassment.
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                    S
                    Sreej19
                    from Mavelikara, Kerala
                    Jun 15, 2015
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                    Address: Thiruvananthapuram, Kerala

                    I'm an indane customer. I booked gas on 18th of May 2015 while the last cylinder was taken on 5th May, today its over one month. Today when I Contacted the agency for new cylinder they said they cant issue as the bill is not issued yet. Since the gas is a basic need, this kind of adamant behaviour can't be entertained. Pls take an action!
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                      V
                      vinobai
                      from Coimbatore, Tamil Nadu
                      Jun 14, 2015
                      Resolved
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                      Resolved

                      Dear sir/mam actually as per the new order done by the govt of india the extra money which is given to gas is not returning back in the bank account this problem is not only for me it has been usual in our udhagamandalam branch, ooty, civil supply near ooty bus stant road ooty. please try to help us THANK YOU
                      Complaint marked as Resolved 
                      Verified Support
                      Jul 13, 2015
                      Indian Oil Corporation [IOC] Customer Care's response
                      We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
                      yes it is fact
                      it has been usual in all the places even response of the staff also not good
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                        T
                        tvramakrishnan
                        from Coimbatore, Tamil Nadu
                        Jun 14, 2015
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                        Address: Coimbatore, Tamil Nadu

                        T. V. Rmakrishnan I filled my forms on Febuary 11 gave it to the Distributor but I got the linkage only after 3 months on May 11 with the indulgnce of IOC Officials of Coimbatore. Indanecare Officils told me that I will get the ADVANCE MONEY with the booking of first cylinder. I have got the subsidy two times but I have not reeived the ADVANCE MONEY yet. I am supposed to receive Rupees 568 like other citizens since I gave the form filled on February 11 and gave 50 days to process before March 31 to the distributor. I have not received even the lessor amount of ADVANCE MONEY. I would like to receive the full ADVANC EMONEY of Rupeees 568. Please do the needful. CUSTOMER NUMBER 48302. Thank yoy.
                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                          Rajeshkumar751
                          from Mughal Sarai, Uttar Pradesh
                          Jun 14, 2015
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                          Address: Saharanpur, Uttar Pradesh

                          Good Afternoon, I would like to bring your attention regarding Indane Gas. I had active give it up subsidy by mistake. Kindly deactivate this. Please see the below details and revert back to me. Consumer Name - Veerpal Singh Consumer No - CX20663424 Distributor - Badgaon Indane Gas Agency District - Saharanpur Uttar Pradesh Distributor Code - 271211
                          Jun 14, 2015
                          Updated by Rajeshkumar751
                          Good Afternoon,

                          I would like to bring your attention regarding Indane Gas. I had active give it up subsidy by mistake. Kindly deactivate this.

                          Please see the below details and revert back to me.

                          Consumer Name - Veerpal Singh
                          Consumer No - CX20663424
                          Distributor - Badgaon Indane Gas Agency
                          District - Saharanpur Uttar Pradesh
                          Distributor Code - 271211
                          Any update regarding this issue?
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                            S
                            skp1958
                            Jun 14, 2015
                            Resolved
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                            Resolved

                            Address: Paschim Medinipur, West Bengal

                            ON DECEMBER 31 I HAVE BEEN INTIMATTED that my LPG ID[protected] has been successfully to my SBI Account Number. But even then the transfer of LPG subsidy has never been done in my SBI account as per the filled up form. The failure for transfer of LPG subsidy to my SBI account at IIT Kharagpur 0202 branch, West Bengal, has been intimated to me through mobile message on my registered mobile number for few successive months or more. This has been complained to the dealer at IIT Kharagpur, West Bengal, and it was detected after a lot of arguments that the Account Number was wrongly fed in the computer against my consumer No. 9214, although the form was correctly filled up by me. But even then instead of correcting their mistake the problem was delayed and dragged by asking me to again fill up the form with new set of requisite attached documents. this was again done in the month of May 2015. Even then on 12th June 2015 another message is received in my registered mobile number that there was another failure for LPG subsidy transfer. Under these circumstances i am requesting to do the needful so that the LPG subsidy for subsequent months be deposited to my bank account. Also kindly see to it that I also get back my previous LPG susidies which could not be transferred due to typographical error from the distributor end.
                            Complaint marked as Resolved 
                            Verified Support
                            Jul 13, 2015
                            Indian Oil Corporation [IOC] Customer Care's response
                            We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
                            Sir, Iam Indanegas consumer with consumer No. MJ03884, ID3 [protected] and gas distributor is Mann Gas Service BATHINDA (PUNJAB). My Aadhaar Card No.is[protected]. Gas Subsidy was used to be transfer to the IDBI Bank a/c [protected] .IFSC of the IDBI Bank is IBKL0000352. Since 01/04/2015 the Bank has been changed to ICICI Bank .I had my a/c with the Bank which has been closed now. I request to do the needful so that gas subsidy be tranferred to my IDBI Bank a/c. I shall be highly thankful to you.
                            Yours Sincerely
                            Sadhu Ram
                            [protected]@rediffmail.com
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                              sirajmd
                              from Gurgaon, Haryana
                              Jun 14, 2015
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                              Address: Moradabad, Uttar Pradesh

                              The price of calendar is rupees 654 and since last 5 months delivery boy is demand me to pay rupees 700 I asked him why you take extra monay they answer if you ask so I will not deliver cylinder at your home and i will cut your booking number Also they miss behave with me and with my wife I m very confused what I do sir plz help me as soon as possible Please try to help us in what ever way u can help us. contact me : [protected] Add of gas aggency : SAI SADAN, COMMERCIAL COMPLEX, OPP JAIL NEAR HEAD OFFICE, CIVIL LINES, MORADABAD
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                                navin kumar Indian
                                from Delhi, Delhi
                                Jun 13, 2015
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                                Address: Agra, Uttar Pradesh

                                Dear sir I booked the on 06th june 2015 for refilling. My consumer no . is 8143.with ref. to 258844.Cash memo [protected]generated on 06.th june'15 at 01.18 pm.. I enquired from distributor on that day afternoon that they told me you will received on next day. But till today I did not received it but i got a massage that my booking is acancelled. Some time i got subsidy in my account but not get any cylender .My family have old aged Patient. . and here it is regular feature to supply the gas irregularly.Either it is sold somewher or negligency. They also not entertain any phone call. Please take care of this thing. Distributor is Sadhana gas agency Fatehpur Sikri, Agra landline no. is [protected]. Your's faith fully, Radha Krishan Consumer no. 8143
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  prempsrivastava
                                  from Hyderabad, Telangana
                                  Jun 13, 2015
                                  Resolved
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                                  Resolved

                                  Address: Gorakhpur, Uttar Pradesh

                                  sir/madam, my consumer no is CX9584855 and my distributor is Deoki Gas Service, Gorakhpur (UP). I had booked my refilling of LPG on 19/05/2015 but delivery is still pending. please arrange to make delivery of cylinder at earliest. Distributor is not responding. p p srivstava 206, green city colony Gorakhpur (UP) [protected]
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Jul 13, 2015
                                  Indian Oil Corporation [IOC] Customer Care's response
                                  We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                    impcl mktg
                                    from Naini Tal, Uttarakhand
                                    Jun 13, 2015
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                                    Address: Nainital, Uttarakhand

                                    this is to bring in your notice that your petrol pump in Ramnagar - 244715 (District - Nainital, Uttarakhand) are not providing the AIR facility. this is a mandatory facility which is provided by all the pump, but this facility is not given here by your local dealer. so we request you please look into this matter and take some strict steps in this matter. (i would like you to keep this complaint confidential) thanking you your brand loyal consumer
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      Dhananjali Tyagi
                                      from Ramnagar, Uttarakhand
                                      Jun 13, 2015
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi

                                      Your Deliver Man Is Not Checked The Gas Sylinder. We Were Told Him To Measure The Weight Of Sylinder Or Ensure That The Sylinder Is In Proper Condition But Your Deliver Man Refuse Us And Go Without Check The Sylinder date of deliver : 13\6\15 order no : [protected] And We Are request to take a action aganist this miss bheaviour . Thank you
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Jul 13, 2015
                                      Indian Oil Corporation [IOC] Customer Care's response
                                      We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
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                                        Rama Murthy Balaga
                                        from Palakollu, Andhra Pradesh
                                        Jun 13, 2015
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                                        Consumer no- 7384 Dealers name- Srinivasa Agency-Salur, Vizianagaram district.Pin no-535591. phone no[protected] Holder name- B.Bhagya laxmi(phone no- [protected]). Aadhar no[protected] My connection was deactivated about 11 months back. I submitted all necessary documents to dealer for activation. So far no action has been taken by him.I request you to activate the connection at the earliest. THANK YOU.
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