Indian Oil Corporation [IOC] Complaints & Reviews

My consumer Number is 05445 and the name of distributor is 'Gopal Gas Agency' Maheshtala, Distt. : 24 Pgs (S), W.B. I had booked for cylinder on 15.05.15 (booking number - 632414) and the same was delivered to my home on 17.06.15. When I going for further booking through IVRS, I have been informed that my cash memo of previous cylinder was generated on 29.05.15 (number - [protected]) and due to which, booking of further cylinder could not be made. As such, please intimate to me that 1) Under which circumstance my cylinder was delivered on 17.06.15 whereas the cash memo of the same was generated on 29.05.15. 2) Further, why the message regarding generating of Cash memo has not been received by me till date in my mobile as per prevalent practice. 3) Lastly, when my further booking for cylinder will be made. With regards, SUJIT MOULCK Kalinagar, Bidhangar, Kolkata - 700066 (WB)

I am a senior citizen residing at 21/1 Biren Roy Road (E) Kolkata- 700008 under Behala PS. I have an Indane LPG connection with the distributor ‘’ Gas & Gadgets’’ Manton Super market, Behala, Kolkata-700034 since the year of 2000. Very recently the distributor Gas & Gadgets has transferred my Indane LPG connection suomoto to another distributor “ Thakurpukur Indane” Janapriya Park, Amgachia, PS. Bishnupur without my knowledge. The new distributor ‘’Thakurpukukur Indane” which is situated at Bishnupur PS is far away from my Behala residence and therefore difficult for me to communicate. Therefore I want to change my present distributor to any other Indane distributor situated in Behala area. If the change of Indane distributor is not possible then transfer my LPG connection to other LPG service provider viz, HP LPG in the Behala regeion. It is very unfortunate that the Indane distributor ‘Gas & Gadget’ has transferred my LPG connection on his own motion “without giving me any opportunity to know” in this democratic set up. My Indane LPG ID is 3-[protected] and Consumer No is CX24286401 & Indian Oil Corporation Ltd. Complaint No. is 2192313 dt.[protected]. Praying for early redressal of grienvances. Regards Ashoke Thakur Chakraborty

I HAD GAS CYLINDER BOOKED ON 20 MAY 2015 WITH UDAI GAS SERVICE IN AJMER CITY OF RAJASTHAN. DESPITE REMINDING THE AGENCY TO DELIVER CYLINDER AND MAKING MANY A COMPLAINTS AT CUSTOMER NO.[protected] I HAVE NOT RECEIVED CYLINDER TILL THE DATE 18/06 2015.MY GAS CUSTOMER NO. IS 29885. MY GAS BOOKING NO IS 200902 AND CASH MEMO NO. [protected].SO KINDLY ARRANGE TO ENSURE GAS CYLINDER TO BE DELIVERED TO ME AND SO ON IN TIME.

Dear sir, my consumer no:6250, we booked cylinder on May 26, we contacted anbu gas agency and they informed booking cancelled due to door closed on June 16. We raised an complaint as we were not gone outside for the past 2 weeks. Agency called me and they asked to book the cylinder so that they can send within 2 days. We booked on June 16 and still now we didn't received gas cylinder. Kindly let us know how to transfer the gas agency as it is happening frequently to us.

Sir, my name is Nabin Roy.I am a customer of indane.Unfortunately I tick the give up subsidy in my acc at “indane.co.in". But now I want to cancel my name from the give up subsidy and take the subsidy money.plz reply me how I cancel this. Consumer id-7346 Name-Nabin Roy. Indane, lal bihari enterprises, Raiganj, Uttar Dinajpur

This is with reference to gas cylinder supplied on 30th May, 2015 against receipt number 2905015 LPG ID No..[protected] RB 04776 KYC 6491 Gas cylinder was stored under proper seal and suddenly a smell of gas was felt on 16th June, 2015 3:30 PM .immediately the vendor of GAS was contacted (Rani Bagh Gas Service). We were told that gas cylinder will be changed . We also complained to Indane gas emergency service number [protected]. They immediately sent a engineer, who checked and issued a certificate of Gas Leakage at 07:00 PM vide S. No 747 dated 16th June, 2015. Now the Gas agency Rani Bagh is saying that cylinder will be exchanged only after the deduction of amount of weight of gas leaked from cylinder which is not justified because the cylinder is still under proper seal. The toll free complaint number of Indane is saying due to technical reasons they cannot take the complaint right now also you can lodge complaint on their website as page is not opening for complaining about distributor. Please look into this and arrange to replace the cylinder ASAP. Your early revert will be highly appreciable Pawan Sharma [protected]

I would like to bring your attention regarding Indane Gas. I had activate give it up subsidy by mistake. Kindly deactivate this. Please see the below details. Consumer Name - Veerpal Singh Consumer No - CX20663424 Distributor - Badgaon Indane Gas Agency District - Saharanpur Uttar Pradesh Distributor Code - 271211

Respected Sir I, myself - SK RAJESH ALI My LPG Id - 3 [protected] LPG Consumer No. - 12671 This is to reference my LPG Refill Booking No. 663935, Dated - 06.02.2015 I am yet receive my refilled LPG Cylinder and when I tried to contact with our Local Service Provider / Distributor M/s. PAL Enterprises, Bauria they insist to Book another one and my order might have vanished from their system. Moreover when I checked on 'www.mylpg.in' site I come to know that there was already a cylinder have been booked on my account on[protected], vide booking no. [protected], Status as shows Refilled LPG Cylinder was Delivered vide their Cash memo No. [protected], Dated[protected], and was delivered on[protected] and a sum of INR 234.00 as Subsidy been transferred in my bank account on[protected], but unfortunately I have neither received such Refilled LPG Cylinder nor the subsidy amount been credited in my account as of yet. I have also complained twice, one on 23.05.2015 and another few days thereafter the exact date I could recall to Indane Customer Care No. [protected] & 155233 and offer a docket no. 2149300 but both my complains been unresolved as of yet. Please suggest what I should do. Should I book another LPG refill cylinder and do continue to regularize my LPG Supplies as advised by the distributor or be an responsible Indian Citizen and raise my voice against that culprits who practice Black Marketing in virtue of their customers keeping in dark. And in all these, my family is suffering by a lot, as we received my Last LPG Cylinder 4 months back which were dried in 30 days thereafter and since then my wife is managing on alternate source like wood & coal to feed her family. Hope you could understand our situation how it hurts mentally & financially Hope you will do something the needful at the earliest Best regards SK RAJESH ALI

Dear sir, M/s Krishna Agencies (Indane gas distributors at Nellore town, Andhra pradesh) is taking and demanding more money(more on MRP) on each and every full gas cylinder that they are delivering to customer, in addition to the delivery charges . when we are refused to give additional amount, except delivery charges they were stopped our connection by mentioning fake reasons in their records and was caused us to take the rounds around their office for couple of days. Finally krishna agencies staff collecting Rs 2000 /- from existing customers to reissue the cylinder Even they were not provided any receipt for the additional amount they were collected from last few years from customers. We are requesting you, to take necessary action. Hope you will stop their black market games. This is for kind information and necessary action from your end was appreciated. They are not providing any receipt for additional charges.

opted out of subsidy by mistake Forgetfully i register my consumer no.(PGS8096A) in “give up subsidy” option.But i wants to take the facility of subsidy in my Indane gas connection.How it is possible?Please reply me.My Details below: Consumer ID:3 [protected] Consumer Name:Murli Address:H NO 132 CHANDI PURWA, RAJIV BIHAR[protected], RAM MEDICAL STOR Time:08:10 AM; Register mob. no.:[protected] Distributor Code:154817 Name:PRIYANKA INDANE GAS AGENCY

Respected sir/ madam I am a consumer of Insane gas cylinder .My native is suthamalli, tirunelveli district .The actual amount of gas cylinder in bill is Rs.679 .But in every month he collect Rs.720 .Not only my home, but totally our area ...my family is poor ..plz consider our situation and take neseccary action otherwise I will complaint at prime minister .My customer no.is 02038 name - S.mariammal ..gas agency address - (Nellai insane gas agency, no.25, cheranmahadevi road, tirunelveli town-627 006 phone number[protected]

1) I am a retired scientist from ISRO.I am a Indane Gas customer having consumer no. 17355607 serviced by Rohith Indane gas service, Bengaluru. I have booked for refill on 8th June 2015 using automated gas booking system. I got the receipt no. on 9th june 2015. Today it is 17th June and I am yet to receive the cylinder.On 12 th June I enquired with Rohith Indane gas service about the delivery. I was told that the cylinder will be delivered on 16th. So on 16th morning again I enquired and I was told that the cylider will be delivered by afternoon. I kept aside all my important work and stayed in the house for full day till night 10 PM waiting for cylinder delivery. But there was no delivery. Now today morning I again asked why cylinder was not delivered as promised. To that I was told that it will be delivered today. I really do not know when that ' today ' will come . I want to ask Indane Gas; Why are you taking customers for a ride by announcing customer friendly schemes? What is the use of automated gas booking system? When will the dealers will abide by the date of delivery given by them? What happened to the booking with specific mention of preferred date and time of delivery ? 2) Earlier Anusha gas agency was our dealer. Four months back without our consent we were shifted to Rohith Indane Gas Service. The dealers did not bother to inform me about the change in dealer. When I tried to book for refill, I was not able to do that on automated System. So I went to Anusha gas agency to book the gas. There I was told that our dealer is now Rohith Indane gas service. When Anusha Gas agency is still operating in our colony why my dealer is changed? and that too without my consent? I want Indane Gas on their own to revert me back to Anusha Gas Agency.

I would like to bring your attention regarding Indane Gas. I had active give it up subsidy by mistake. Kindly deactivate this. Please see the below details and revert back to me. Consumer Name - Veerpal Singh Consumer No - CX20663424 Distributor - Badgaon Indane Gas Agency District - Saharanpur Uttar Pradesh Distributor Code - 271211

DEAR SIR I, KRISHNA CHANDRA DUTTA HAVE BEEN NOT RECEIVED ANY KIND OF SUBSIDY TILL NOW.I AM A CUSTOMER OF INDANE GAS OF SHYAMSUDER ENTERPRISE (MIDNAPORE, PASCHIM MEDINIPUR, WEST BENGAL, 721101)OTHER INFOS ARE GIVEN BELOW- A)CONSUMER NO:10627 B)LPG ID:[protected] C)AADHAAR NO:[protected] LINKED WITH Indian Overseas Bank, Midnapore Branch WITH ACCOUNT NO-[protected] D) MOBILE : +91 [protected] PLEASE DO THE NEEDFUL AS EARLIEST.PLEASE LOOK INTO THE MATTER.PLEASE PLEASE HELP.

Dear Sir/Madam kindly check my last refill information, i registered my booking on 19/05/2015 (consumer no.1966) after spent more time am not receive any cylinder then i inform and Inquiry to distributor, he reply they already Generate slip on 05/06/2015 and am also got massage on my register mobile number (slip no.[protected]).after 15th days am not receive any refill.than i meet his area deliver boy Mr.Ashok he Replied "i have your slip and you come on gas godam and pick your refill self." So sir/madam you give me session that while he take Delivery full charge then why not provide home Delivery, in that situation what we can do please suggest me.this is not one time and not one people problem it's whole people problem. so i humble request you please solve this problem as soon as because i am still waiting for refill. Distributor name:- SHAMBHU GAS SARVISH BARI DHOLPUR.328021 consumer id:-1966(vishan Singh Verma s\o Ram SinghVerma) Kiri Mohalla Bari 328021 Thanks & Regards Vinay Verma +91-[protected]

Dear sir, consequent on a message received on[protected] at 15:02 PM from DM-IODBTL with a suggestion to send a message '' give it up yes " to [protected], my school going daughter unknowingly typed the message''give it up yes'' and forwarded. Now, i am to inform you that i am well under poverty line and i am white card holder too. Hence i request good selves to do the needful to keep my consumer no 1398 and conumer id no[protected] serviced by agency sri surya indane, Tenali-522201 under ''SUBSIDY SCHEME ONLY'' and oblige Kindly ignore my daughter's message Thanking you sir, yours faithfully, G.Srikanth varma .

Our Consumer No -- 7623 Name : Anil Kumer Nath Distributor Name -- Halishar Gas Service We Have Gas booking on 20.05.15 & booking No -- 822248 Cash memo no[protected] on 11.06.15 Booking Canceled by Indian oil distributor 15.0615 They are booking delivery date was 14.06.15 without delivery domestic Gas, in my family lodge people is there...

Regarding New gas connection of reference no-N[protected] Application Date [protected] Consumer Name Rajiv Chandra Jha it was demanding Rs.3500 for only one cylinder and ond one regulator by TEKRIWAL INDANE GRAMIN VITRAK, Godda Jharkhand.Please help and issue on genuine price as per rule and regulation and take action against distributor.

With the fall of diesel prices on 16/06/15. Many pumps has conveniently declined to provide diesel to vehicle. It is unacceptable to consider that all the diesel stock of all pumps dried up overnigh. It is a malpractice that needs to be checked heavy handedly. R. G Service Centre Churabhandar

Reference No. N[protected] Application Date [protected] Consumer Name Rajiv Chandra Jha With reference to the above, it was demanding Rs 4000 for new gas connection for only one cylinder(14.2 Kg) and one regulator by TEKRIWAL INDANE GRAMIN VITRAK, Godda JHARKHAND;When I was asked him to take genuine price and give me receipt then he told me that I will never issued new gas connection without taking Rs. 1000 more.Therefore it is requested to issue new gas connection as per rule and regulation and take action against gas distributer.