Indian Oil Corporation [IOC] Complaints & Reviews

Ref: Termination Vourcher No.[protected] dated 19.06.2015. I voluntarily surrendered my two cylinders as I have joined a common kitchen as a Senior Citizen. To return the empty cylinder I was asked to pay Rs.100/- per cylinder, which I rejected and made alternate arrangement. When a customer by surrendering his entitlement and save the Exchequer the subsidy he is penalized. This is strange. I want to know what is the rule and if there is a change high time the government reconsider it as it is unreasonable.

My indane agent is Freedom Services, 5 Mahajati Nagar, "Joyguru Abasan".P.O. Rajbari, Kolkata 700081, my consumer no.is :5399.My LPGID :[protected] : My Aadhar Card N0.[protected] ; My Bank a/c is with Punjab & Sind Bank, Birati Branch, Mahajati Nagar, Kolkata 7000051. a/C No. is[protected]. IFSC : PSIB0000846; MICR :[protected] Rigistration No: with my banker in respect of indane subsidy is ; IODBL Application PW is 7781; MPIN is : 2138 and TPIN is 0987-- PSB. Cylinder supplied on 20.04.2015 vide agent's cash memo no. [protected] of 18.04.2015. I have been shuttling between indane agent and my bank and both them expressed their inability to help me. Information recorded in both places are ok. In this i would request national payment coporation of india to help in tandem with Indol.

Consumer name : Shishir Kumar Srivastav Consumer No : 6675 LPG Id :[protected] Distributor Name : Rajkamal Indane Gas Service I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Thank you.

RESPECTED SIR / MADAM, I AHVE AN LPG CONSUMER CONNECTION IN INDANE GAS. MY CONSUMER NUMBER IS 2464, ON THE NAME OF DEEPAK AGRAWAL, I HAD SUBMITTED ALL THE REQUIRED DOCUMENTS LIKE AADHAR, ID PROOFS ETC IN THE OFFICE OF SATYASHEEL AGENCIES, KOTHAGUDEM, MANY TIMES. EVEN THOUGH MY CONSUMER CONNECTION GOT DEACTIVATED. THE OFFICE BEARERS AT THE SATYSHEEL AGENCIES, KOTHAGUDEM HAS BEEN DEMANDING SOME AMOUNTS TO ACTIVATE MY CONSUMER CONNECTION. NOW I AM NOT GETTING LPG CYLINDER REFFILL WHICH IS CREATING GREAT PROBLEMS FOR COOKING AT MY HOME. MANY TIMES MY CHILDREN ARE GOING TO SCHOOL WITHOUT FOOD BECAUSE FOOD IS NOT COOKED DUE TO UNAVAILABILITY OF LPG GAS CYLINDER. SO SIR, I REQUEST YOU TO PLEASE HELP ME OUT THIS. THANKING YOU SIR, WITH REGARDS, DEEPAK AGRAWAL.

Hi Team, Registration No - N150605117449779772734 Name - Shovesh Kumar Sethi Address - Ejipura, Bangalore - 560047 My name is Shovesh, I wanted to apply for a new connection for Indane. My address is 20th C Cross, Ejipura and both Gajanana Enterprise and RR Enterprise provide service for my area. When I applied online I selected Gajanana Enterprise and my application got accepted by the agency. (Although I got an notification saying...

DEACTIVATE MY GIVE UP SUBSIDY I am Jeyalakshmi as a consumer of HP gas. By mistake I am wrongly clicked Give up subsidy .I am not getting any subsidy then. I kindly request you to deactivate give up subsidy. I want to avail subsidy cylinders. So please deactivate from out of subsidy. I given request letter also to the distributor but they told there is no option to change. Pls inform further what can i do to cancel the give up subsidy. Consumer Name : Jeyalakshmi Consumer No. 01526 LPG ID: 3 [protected] Contact No. +91-[protected] Email : [protected]@gmail.com consumer type: Domestic Distributor: sri sakthi indane agencis vadamadurai

Consumer No.-[protected] Name- Purna chandra Mishra A/c No.-[protected] IFSC-PUNB0009900 Mobile No. -[protected] E Mail [protected]@gmail.com Name of The Gas- Modern Gas Agency, 334, GT Road, Badamtala, Bally, Howrah-711201 Complain Details-Non Transfer of gas to cuttack, odisha. 1. I surrender my gas along with bond on 08.06.2015 at the counter.They refused to give the reciept of it and instructed me to come on 10.06.2015 or give authorisatrion to some other to recieve money . 2. On 10.06.2015 the authoriser approached the gas agency who also refused him to make payment. 3. While on 08.06.2015 i sought the email address or phone no. any other contact detail of the higher autorities or even sought the complain cum suggestion book .The father and son duo showed gundaism and treated with barbarian manner. 4. My money has neither been refunded nor my gas transfered to cuttack odisha. 5. Is this service if Indane? 6.I have been transfered to cuttack odisha since 10.06.2015. Purna Chandra Mishra Senior Manager Punjab National Bank

Sir, My name is SOMASEKHARAN . N T Consumer Number: CX3406951 Indane Distributor: KUTHUPARAMBA GAS AGENCY Booking Reference Number - 900077 Cash Memo Number - [protected] Cash Memo Date - 24 Jun, 2015 Order no: [protected] Booking was made on 18 May 2015 and the actual date of delivery is 25 June 2015 The bill shows an amount of Rs 658 but the delivery person demanded Rs 690 The delivery date is way too late for a family of four to adjust with On top of that we are being charged extra for reasons we are unaware of There is no transparency in the the process at all We keep paying amounts which we are not sure are subsidized or not The long wait and lack of transparency are frustrating Please look into the issue and respond immediately Thank you

Dear Sir/Madam, I Sussanta Kumar Padhy custome ID CX19845740 booked a domestic gas with Utkal Indane, Aska Road, Berhampur, Ganjam ( Odisha ) vide Reference No302524 .. and billed for the same vide agencies ref No [protected] datwd 18 Jun 2015 and the same being brought by delivery boy to hone on 24 June 2015. The delivery boy demanded Rs50 extra to my spouse and Mom . While refuse to give extra he has taken back and threatened how you can get the gas and no gas will be delivered at home and went beck. The same was complained to the customer care No [protected] immediately over phone. As per customer care the same will be taken action after confirmation and he will be intimate over phone. But as of now also no information is received. It is requested to look into the mater and awaiting for your valuable feed back. Thanks and regard Susanta kumar Padhy Mob [protected] [protected] [protected]@gmail.com [protected]@gmail.com

Respected Sir, I'm one of your customer named Krishnamoorthy.S(Cust.No:3/68 LPG ID:3/[protected]. I have seen a problem regarding service provider that he is collecting money more than the net amount.The printed amount is not clear.This incident had happened on[protected] that the delivering person mentioned an amount of Rs, 661 while the actual amount was Rs, 641.This happens for a while and this has not been the first time.I kindly request you to make some arrangements to rectify this problem and one of my suggestion would be to sms the net amount while sending the delivery sms and asking the service provider to behave in a pleasant manner. Hope we deserve a reply Thanking you S.krishnamoorthy

New connection lene par total 1950 rs hota 14.2 kg gas salender kar jabke mujse distributer ke dwaara 4000rs maange ja rahe h Balke main BPL card dharak hun phir phi mujse extra money le ja rahi h. Or ha distributer dwaara sabhi logon ko gas burner de rahe h jabke mujhe jaroorat nahi h phir bhi

I have booked gas on No[protected] on 1/6/15.My gas provider No is[protected] and[protected].I have recd subsidy but not recd gas cylinder till now.I am a old lady. I approached to my gas provider he told me that gas will be provided within one or two days but till not recd. Also i have called many times on2222500 and223010 get no replied

Dear sir my gas c.no 1533 Rajendra prasad, siwan, bihar from richa gas agency. Every month i not get refill gas in proper time. when i have to required, The gas agency said shortage of refill cylinder . too much back log every month . regards Rajendra prasad

My father was a customer of IOC since 45 years. He had passed away last year and my mam is now dealing with the gas agency[ananthapuri gas, Trivandrum Kerala]. My sister n me with family is not in station. We got informed by mama that this gas person is now regularly fooling her n she is in her 80s with a servant in home. As informed by mama my sister came down to trivandrum n went to the outlet n asked what is the problem. They asked her to submit the bank details along with IFSC code six months back. Again the same thing repeated n 15 days back she came over to Trivandrum n went to the dealer, they told her they didn't got the bank details which she gave by-hand six months back. So she once again do the same n took leave n stay in mothers home. Till 15 days nothing had happen, so she called the outlet n one Mr Sasidharan spoke to her in abused language n he is telling the registration didn't came from IOC. Kindly register a strong complaint n give me a contact person from your higher-ups in Kerala. Responding back asap is appreciable.

DEALER: SHIV CHHAYA GAS, INDORE. Booked the gas on line on 23/05/15 Ref no. 243366, the cylinder is not supplied, when contacted to vendor he says he cannot deliver just one cylinder and will have to wait. The Agency, when contacted is not giving satisfactory reply. Pl. inform how to get the cylinder.

Sir a petrol bunk in adambakkam has been cheeting many people many times including me I got cheated 4 + times in that petrol bunk display in that petrol meter is very worst more over that the labour who workes there blocked the view of customer and another labour operates the fueling from back side of the machine thus cheeting the public.you would have that customers to that petrol bunk is very less and also because of this one bunk the total name of you consern will go low I would have filed a case against this but I am trying you first so don't fail us please take action against them are remove that petrol bunk from that area or at least change that in sincere labourers I have submitted you the photo of the bill they gave time is also wrong there and they have mentioned that they have fueled for 100 R's but I have only a fuel value of 60 rs

My name is Manohar Lal vyas, my lpg consumer number is 4922012 at Bikaner Indane agency, Bikaner Rajasthan. I have deposited my bank account number and adhaar number at your age y but my subsidy did not deposited in my bank account. I contacted the agency but there is no response given to me, please solve my problem.

Sir, I am booking for cylinder on 10 th June 2015 but not delivered on 22.06.2015 sir, I have received on sms on today 23.06.2015 your cash memo is [protected] but sir my cylinder not delivered on my home address surprise sir, on my account subs dry credited on my account. my gas agency name is Shilpa Gas Agency Karala Road New Delhi Consumer No. is S26503 Name Ajay Kumar Add : D-194, Rajeev Nagar Exten. Near- Rahul Public School New Delhi-110086 Mob : [protected]

My consumer no. 18998 and distributor name is Sudheendra gas agency, bangalore. the following are reference no. which shows cancelled without any valid reason: 1. ref no.578514 dated: 31.05.15 2. ref no.586848 dated: 08.06.15 3. ref no.589760 dated: 11.06.15 After lodge complaints directly to indane customer care service and to the gas agency, no action was taken nor they supplied the cylinder till date. now we have planned portal the connection to Bharat gas agency and also going to sue in consumer court.

I am an INDANE customer of M/s Anand Gas Agencies Palarivattom.My consumer No. is 33519. The last refill was booked on 11.05.2015 with booking ref no.460025.After one month the agency was contacted to know when the refill would be supplied.They told that the refill cylinder would be delivered on 15.06.2015. But the same was not delivered on that day.Since the agency failed to deliver the refill even on Thursday(18.11.2015) contacted them over phone.To this they told the refill has already been billed and the supplier has already left the agency to deliver the refill.But we did not get the cylinder on Thursday or Friday and the reply from the agency was that the supplier was on leave.It is still not understood as to what the customer can do to make availability the agency staff like the supplier.On further enquiry on Saturday they reported that the cylinder would definitely be made available on Monday(22.06.2015). To my astonishment the agency intimated today(22.06.2015) that the supplier is on leave and the cylinder would be delivered on Tuesday(23.06.2015). Sir, Really fed up...There is no news in the news paper or TV that there is shortage of Indane gas.Further the agency itself admits that the refill was billed and the supplier had already gone to deiliver it.The reason told by them is that they don't have suppliers!. I strongly feel that there is some foul play behind such an attitude of the agency.Being a customer I am totally helpless in ensuring sufficient number of supplier staff to the agency.My two children are going to school at 06.45 am and we find it extremely difficult to prepare their breakfast and snacks in time depending on electric heater or Induction cooker which are all working on electricity and the electric supply is not reliable. I therefore request you to take necessary action to get me my booked refill cylinder today itself and to ensure that the agency behaves in a more responsible and customer friendly way in the future. With best regards K.P.Rajan 35/966-C NJRA 15A NORTH JANATHA ROAD PALAIVATTOM-25 MOB :[protected]