Indian Oil Corporation [IOC] Complaints & Reviews

സർ,
ഞാൻ 27/01/2022 തീയതി രാവിലെ തിരുവനന്തപുരം വിജയ് എന്റർപ്രൈസസ് ഐഒസി പെട്രോൾ പമ്പിൽ നിന്ന് 2 ലിറ്റർ പെട്രോൾ അടിച്ചു. ഞാൻ ഒരു മെഷീനിന്റെ അടുത്ത് നിർത്തുകയും ഇവിടുത്തെ ഒരു ജീവനക്കാരൻ കൈ കൊട്ടി അയാൾ ഇരിക്കുന്ന മെഷീനിന്റെ അടുത്ത് വിളിക്കുകയും അവിടെ നിന്ന പെട്രോൾ അടിക്കുകയും ചെയ്തു. ഞാൻ കാർഡ് പെയ്മെന്റ് ചെയ്‌തു റീവാർഡ് പോയിന്റ് ചെയ്യാൻ പറഞ്ഞു. എന്നാൽ ഇയാൾ എന്നെ മറ്റൊരു മെഷീനിന്റെ അടുത്ത വിളിക്കുകയും അവിടെ വന്നാലേ പോയിന്റ് ആഡ് ചെയ്തു തരാൻ പറ്റുകയുള്ളു എന്നു പറഞ്ഞു മറ്റു കസ്റ്റമേഴ്സിന്റെ മുൻപിൽ വച്ച് ഹരാസ് ചെയ്യുകയും ചെയ്തു. ഞാൻ ഇ പരാതി അയക്കുന്നത് വരെ എനിയ്ക്ക് റീവാർഡ് പോയിന്റ് മെസ്സേജ് കിട്ടിയിട്ടില്ല. ആയതിനാൽ കസ്റ്റമേഴ്സിന്റെ അടുത്ത് പെരുമാറാൻ അറിയാത്ത ഇയാൾക്കെതിരെ നടപടി സ്വീകരിക്കേണ്ടതാണ്.

I got my vehicle to the Gaimukh petrol pump, Kasarvadvalli, Thane to fill in petrol. This was my first visit to the petrol pump. I asked the operator to fill up petrol agains Rs 2480. He asked me to check 0 on the screen, post my confirmation he proceeded. However he suddenly stopped at ~483.55 and another operator started to shout at him saying that the customer has asked you to fill petrol worth 2, 480 and not 480.

He snatched away the nozzle and said that now fill it up worth 2000 more. The point to note here was that instead of starting from 0, he started from the same point, that is 483.55 onwards. After filling up for 2000, he said that he was done.

When we argued he said that the meter was at zero when he started the 2nd time. However, we couldn't discuss further as we didn't have proof.

Point to be noted and why I am sure that he cheated is because, if the other operator who was filling up earlier heard us wrong, and set the meter to stop at Rs 480, it wouldn't have gone above 483, it would have ejected at 480 but this thing didn't happen. I am very sure that this looked like a planned event.

I heard stories of people being cheated at petrol pumps, this happened with me for the first time today. I don't want someone else to become a part of this cheating once again so as a vigilant citizen, I think it is my duty to raise such an issue. another coincidence is that it's republic day eve :)

Please do look into this issue. I don't bother about my lost Rs 480, but I worry about this thing happening to someones' hard earned money on every other random day. I hope some one takes an action and my request goes noticed.

Thank You,

Rohit Kumar

I want to cancel a prepaid booking i made by mistake to another account with "lpg id/registered number: [protected]" & lpg booking id :[protected], distributor name : illan 85 gas agency, customer name : kishan lal.
I was booking for lpgid: [protected]([protected]) but instead it got booked for another account. Hence please cancel above booking and refund the amount to original payment method.
Thank you

Sir,
On 29.10.2021, i made a payment of rs. 897.50 RS with LPG Id [protected] at 9.56 Am against an indane gas booking through Gpay with ref. No.[protected] After that a message received in my mobile from cylinder booked, but no information we received about cylinder delivery after an hour on same day we have booked another cylinder from the nearest as agency in Cash that was delivered My issue is I have made payment by gpay and...

Upi transaction id[protected], amount paid and deducted for cylinder booked but transaction confirmation not received. Delivery is expected on 24th january i.E. Tomorrow. I need transaction status and payment confirmation before delivery of cylinder.

On 12.01.2022, I had gone to Indian Oil Petrol Pump Shakti Service Station Saharanpur Road, Dehradun, Uttarakhand 248001, to get a top up of Nitrogen for my Car. Subsequently, I was asked to pay an amount of Rs. 40.00 for the same. Upon, asking and contrary to prevalent practice, I was given to understand that the Nitrogen is chargeable. However, the same was neither displayed near the Nitrogen Pump, nor anywhere in the Petrol Pump. Complaint with SR no.[protected]. From reply Customer Feedback Officer it appears we are really not interested in developing a fair transparent system even the Indian oil officers are hand in gloves with petrol pump owners to promote a unethical system. Reply of Feedback Officer: “However, as checked through CCTV footage, N2 facility was being provided to customers without paying any charges.”

I asked to fill 1100 normal petrol in my car. But he didnot filled 1 Rs petrol and my range is not increased by even 1 km. Worst service by petrol pump. I want my money back

By mistake, I have linked an unknown person lpg id with my registered account. Now I am unable to delink that account from my number. Please help, otherwise I can be punished by police . My registered mobile number in Indian oil website is [protected]

Air Facility is unavailable, they refused to fill.

Sir maine 15/01/2021 ko petrol supplying company shivaji road kachahri k pass meerut se petrol dalwaya kuch dur jate hi meri bike me kuch issue hua or wo bnd ho gyi jb maine mistri ko check krayi to pta chala ki petrol me kuch mix h jiski wjh se bike k ingien ki crank bol gyi or jb petrol ki tanki khali karayi to usme petrol bhi 1 ltr km hi nikla Sir kya yhi h Indian petrol ki service meri new bike ka ingien bekar kr diya sir jb maine ptrol pump pr jakr complain ki to wha missbihave kiya gya please mujhe petrol pump k again accition chahiye mere pass proof h
Mere contact number-[protected]

Indian oil commercial LPG gas cylinder supplying vehicles are being parked in our area regularly. It's a residential apartments area and we are feeling very unsafe as full cylinders are parking here and if something goes wrong out lives will be at risk, hence kindly look into thia.

Area: Madhava Hills, Kondapur, opposite Kinetic celestial apartment, Serilingampally, Hyderabad, Telangana- 500084

I am resident of Rajdhani Enclave, Chajju Majra, Kharar. In our neighborhood, Stray dogs are increasing day by day...which are causing problem to children and walking people. The dogs are attacking people and creating a huge mess so kindly please take all the dogs away from here as they are vary harmful and we are facing so many difficulties.
Please visit and catch these dogs as soon as possible. Please do the needful on urgent basis.

I had requested to fill petrol in my car of rupees 500 on 16.01.2022 08:04 am at Dumad Village, Vadodara Savli Highway, GJ SH 158, Vadodara, Gujarat 391740. My car number GJ06PG0365.

But It was found that the employees at pump did not gave me petrol of 500 rupees and totally make fraud with me.

Registered Mobile No. [protected]
Booked a cylinder on 29.11.21. After I put it to use on 15.01.22 night . I observed major leakage.Immediately I called on 1906 emergency helpline no. But I couldn't connect to this no after multiple attempts. The very next day I called my distributor. But being a Sunday, no one picked up my call. Again I tried on 1906 but to no use. thereafter on 17.01.22, I again called my distributor to immediately come and check the cylinder. One person came n checked and confirmed leakage issue in the cylinder. Even after this the distributor refused to replace the leaking cylinder and left it in the same condition. This is grave callousness towards consumer's safety. Why would anyone make false claims of leaking cylinder n he can I control it from getting empty. This is the first time I have faced such a thing. Complaining did not help me at all. And has left us and our neighbours' life in danger. When I finally could connect on 1906 from a different phone. They talked about the mechanic charges and asking me if the leakage is from cylinder or other technical things. how am I supposed to know all f this. We are suffering and scared since 48 hrs but no one is even attempting to help.

Order for cons. no. 60487 with Ref no.[protected] was paid through net banking but did not receive any acknowledgement from Indane. the payment gateway is CC Avenue and the Invoice no. is [protected].

Please help

I'm vijay prajapati I was filled petrol today in keshav petrol pump, new vip road vadodara. there person was not set zero in pump machine and start direct 13 rupees I am saying there person he lying me and three times cut off nozzle during petrol filling time.
I'm requesting you what was wrong about that serving people he was cheated consumer please take legal action that petrol pump and there staff.
Thanks
V k prajapati

Hi,
I am a recipient of the LPG cylinders from Indane, via Madhavi Gas Agency in Telangana. My consumer # is CX22841999/[protected]. I had booked a gas cylinder on 24th October 2021. The cylinder was delivered on 25th October 2021. As I was at work, the cylinder was received by my son on that day. When I went to install the cylinder on 12th January 2022, I found that even though the cylinder was SEALED, it was EMPTY.
When...

My mother(Savitri devi) consumer ID is [protected] and I get my Gas Cylinder supply from K2 International, 255-A Pocket-N sarita vihar new delhi-110076.This problem I am facing from last 6 months the cylinder is under weight aroung 3-4 KG every month. Delivery boy also miss-behave with my family today.

Byculla sarvice Station
Mumbai
Im going iocl pump washroom but washroom is locked so i asked for executive why are lock any time washroom so executive say no water because 3rd time issues on same petrol pump so please.
iocl why you show 24/7 washroom air water show you new titel no water no air only fuel

I have send money through gpay and it is not working so I send through Patym and after 10 min I check Both transaction are done from my bank account and the petrol worker told me that If transaction is double I will fill your petrol next time i[censored] come after 1 month . After 1 week I come here and he told me that other person fill your petrol pump . And he told that he is I'll and he is out for some day . And I trust him blindly that the person is so good . And after 1 week I know the truth of the person .

Very Disappointed from his behaviour and company . I fill every time from that petrol pump because I like the behaviour of workers and the petrol pump is very far from my home but I fill from their only .

Never told anyone to fill from that petrol pump . I think he is a good person but reality is different and never fill any from their or any INDIAN OIL PETROL PUMP anymore .