Indian Oil Corporation [IOC] Complaints & Reviews

Sir, My name is Arun Kumar last month March 2015 LPG Subsidies not received in my mother Vijay Lakshmi's punjab national bank account. my indian oil gas distributor sahaj enterprises not my any help me for subsidies please sir help me. Consumer Detail ::::: Name... Vijay Lakshmi Consumer no...CX16738236 Booking No... 574012 Cash Memo... [protected]

FOR MORE THAN 10 YEARS MY DISTRIBUTOR IS NITIN ENTERPRISES. SOME MONTHS BACK I GOT INFORMATION THAT THE DISTRIBUTOR IS CHANGED AND MY NEW DISTRIBUTOR WILL BE MAA PATANDEVI. WHEN I AM TRYING TO BOOK FOR REFILL USING IVRS ITS GETTING DISCONNECTED.WHEN I CONTACTED MAA PATANDEVI DISTRIBUTOR, THEY SAY THAT THERE IS NO DETAILS AVAILABLE BY THIS CONSUMER ID AND THEY ARE TELLING TO CONTACT NITIN ENTERPRISES. NITIN SAYS ITS BEING TRANSFERED. NOONE IS TAKING THE BOOKING.I AM RETIRED PERSON. STRUGGLING FOR PAST MANY MONTHS. KINDLY HELP ME. MY CONSUMER ID IS :[protected] STATE: - BIHAR DISTRIBUTOR: - NITIN ENTERPRISES, TERHI GHAT, PATNA CITY

Dear Mr.Saroj, ‎ ‎ This mail or complaint is related to the cheated service given at your Indian Oil Pump Outlet situated near Tulsi Cinema. On 18th Apr 2015, I went to get my vehicle filled for Rs 300, however the employee said to make it 5 litres which will cost 330. I said Ok. The shock was when he started the ‎petrol meter where he stopped earlier with the previous customer. In my vehicle, the meter started from Rs.242 to 330. Which means petrol was filled for only appx.80 Rs and was taken 330 smartly. I asked the petrol man named Brijesh Sahu...about the meter...and he said no Sir, it started from Zero.after argument he said, Ok we will fill more. Employees are so discourteous, after asking who is is the incharge at this time.A person named Usman, was being told that he is the incharge. He was the other individual who had no answers to this cheat.Later on after asking several times abo‎ut the owner of the petrol pump, he was not willing to share the same. After several attempts made, he gave the name of the owner named Mr.Shukla, I doubt if thats right or not. Lastly he told me that he is not the incharge either, which means there is no ownership for the customer issues. Below are the people who cheated: Brijesh Sahu- the filler man Usman- Incharge but not the incharge Indian Oil Corporation-As a whole. Regards Naved Ahmed [protected]

Sir I have booked my refill long back on 2/3/15, but I have not received my refill till now, my distributer is Sastri Gas Services, Trivandrum, Kerala . My customer no is CX4205976, and my refill booking reference no is 363914. kindly take genuine action against distributer because I am not receiving any refill in time and whenever I am calling distributer for my refill delivery then he tells it will be delivered but it never happened so far, I called distributer last week then he told me that I will get refill by next week but I did not get it and I called again on (11/4/15) then he simply told me that stock is over, again I called there on 17/4/15 but my call was not been answered at all. Since I am staying with my dependent family member and they are not physically fit to follow up the problems and my most of the time goes in my office hence it is creating lot of difficulty to handle the problems with my LPG distributer. kindly look in to the matter. ANKIT GUPTA SCIENTIST/ENGINEER-SD ISRO

I HAVE APPLY NEW LPG CONNECTION ON DT.07/04/2015 TO MEHRANGARH INDANE JODHPUR BUT AFTER 37 DAYS HARRSEMENT HE ISSUE NEW CONNECTION ON DT.13/04/2014 WITH GAS STOVE. MR ISHWAR CHAND ONWER OF MEHRANGARH INDANE REFUSE ISSUE NEW CONNECTION WITHOUT GAS STOVE. HE RECOVER RS.7400/-FROM ALL NEW GAS CONSUMER FOR LPG STOVE, LPG GAS & LPG CYLINER ETC.ARE ILLEGAL. I REQUEST YOU TO PLEASE TAKE LEGAL ACTION AGAINST MEHRANGARH INDANE JODHPUER AS PER GOVERMENR RULES.

sir, my consumer no.3930 i have submitted KYC form with address proof, for change my address near about 3 months ago but my dealer does not change my address till date. And i have booked gas.then dealer generated cash memo no. [protected] dt.12/4/15 but he does not delivered me till date. So please take nessary action against gas dealer about gas delivery delay and no update KYC form thanks

GAS SUBSIDY Dear sir IOCL Team, I do not received advance subsidy & gas subsidy for the month of 13th January 2015.beause my agency fillup my bank account number wrong i correct my account number 10th feburary 2015 but at 3 months ago my money not send in my bank account but my money is in my lpg account at this time so please send my money at my bank account. Sir i also fillup 6 no. form about 2 months ago.i also complain in toolfree no [protected] but no responce taken my problem and not solve my problem. My details is as following:- State: bihar Dist: katihar Distributer name: the railway mea’s consumer’s co-operative socity ltd. Consumer name: pradip kumar sah Mob no. : [protected] Name of company: IOCL CONSUMER NO. : RC-12951 LPG ID:[protected] THANKYOU.

Our distributor are Sonar Bangla Gas Service, 147, Anandapur, PO-EKTPP.S- Tilzola, South 24 Parganas, West Bengal. Their customer service is very poor. I have booked my GAS 18.03.2015 but still yet to receive. BUT THE SAME TIME IF I CHECKED MY ONLINE PORTAL, IT'S SHOWING DELIVERY DATE ON 04.04.2015. I have put my complaint to Mr.Guha ( RM - KOLKATA) [ Mobile No. [protected] ] but still my problem not solved, This is my complaint, No. of problem are generated every day. Who take care ?

My consumer no is 01624 and LPG Id No. [protected]. The name of gas dealer is Baghajatin Gas Service, Patuli, 31 Baroda Avenue, Kolkata 700084 . I have booked for gas cylinder on 3rd April 2015 (reference no- 895567) but till date I have not received LPG gas cylinder. Kindly look into the matter so that I can get the gas cylinder at the earliest. I am sorry to inform you that in every occasion they deliver gas not before one month after my booking date. Yours Faithfully, Asit Kr. Nayak East Tentul Beria, P.O-Panchpota, Garia Stn. Kolkata-700152

Sir, Our distributor M/s TUSHAR AGENCY, Hazaribagh, Jharkhand denied me connection saying its unavailability. I provided them all my documents including my online generated KYC form duly signed. But they refused to submit it instead asked me to come after a month.Earlier also I went to them several times as instructed by online status, but they didnt entertained me. As said by one of their staff "buying accessories (which i dont need from them) will guarantee a connection". As a loyal and satisfied consumer of IndianOil's other product, I request your kind intervention into the matter and satisfying me once again by alloting your prestigious Indane connection. ref. N[protected] WL. No -[protected]

Distributoer Name- C.Lal & Sons. Kashmiri Gate Delhi. Consumer Name-Dharmender Consumer No.-25547. Delivery Date-08/04/2015 Subsidy not received my Bank Account. So I unable to receive my subsidy amount. Sir please take perfect action and solve my problem. Thanking you.

Date:- 18.04.2015 To, INDIAL OIL CORPORATION LTD. MATHURA Sub. : DEFECTIVE FURNACE OIL Dear Sir, It is for your kind notice that we have purchased 14.970 MT of F.O. from Mathura Refinery through your Distributor, M/s Paras Oil Distributors, Punjabi Bagh, Delhi, vide their Inv. No. 045 dated 13/04/2015, vide Vehicle No.HR-55B-3066 of M/s A.S Enterprises (Regd.). We have to inform in this regard that the F.O. in question creates a lot of problems in flow and burning and its consumption has also been increased by 20% to 25%. The transporter says that there is problem in the F.O. at the IOCL end. You are, therefore, requested to kindly provide us with the necessary Test Reports and if possible, please send your inspection team to check the oil at our premises. We hope, you will co-operate with us. Regards, For Akshay Aluminium Alloys Pvt. Ltd. A K L Karan General Manager Mob. [protected] Email: [protected]@hotmail.com

DEAR SIR, THE GAS AGENCY OF YOUR (PREMIER GAS AGENCY, VASANT VIHAR, DEHRADUN, UTTARKHAND) does not do the work properly. 1-It takes atleast two month for new issue new connection 2-gas delivery ver late..i have booked on 4 march but still no...delivery.. 3-bad attitude towards customer 4-no pick up phone

Complaint regarding Indane LPG Dealer: Vikas Distributors under district North 24 Parganas, West Bengal. I intend to take a new connection but have been harassed by arrogant & unruly staff at Vikas Distributors. I have visited the office several times in two weeks but have been disappointed all the time by their very arrogant and humiliating behaviour. Still, they have not even accepted my application. I had filled up the KYC form online and visited the Vikas Distributor's office two weeks ago. They did not acknowledge the KYC form and asked me to fill up their form again. I did the same and tried to submit the form with all the supporting documents. Firstly, they asked me to buy all the accessories and pay Rs 7500. I was surprised and told them that I already have LPG stove and just need connection with two cylinders and pressure regulator. They told that it is not possible. I was told to come next day and write an application as to why I don't need LPG stove. I wrote the application and they asked me to pay Rs 250 for burner inspection. I paid the money that time only on 11th April. They told me that I would have to still buy other accessories and pay Rs 4200. Moreover, they told me that they would accept my application only after burner inspection. It has been a week since then but still no body has come for burner inspection. I have called atleast 4-5 times but all invain. Even today, I had called them as to when they are coming for burner inspection and they have asked me to visit the office again on Monday. Do I don't have any other job than this that I keep on visiting their office and keep on calling them when they don't seem at all to do anything. The staff at this dealer's office are so arrogant that they think themselves to be GOD. They talk in such a way as I am begging something from them. Why this kind of attitude. Are they there to serve customers or harass them. The security deposit would be Rs 2900 for two cylinders and Rs 150 for pressure regulator, total being Rs 3050. So, why am I asked to pay Rs 4200 and forcibly asked to take other accessories as they are adamant that they won't give connection otherwise.

I am panmati gupta and my (consumer no - CX[protected] and my distributer name is cactus lily Enterprise (code - 107169) and address is (krishi Vihar Colony, Panchsheel Enclave Josip Broz Tito Marg Road, Chirag Dilli New Delhi-110048). I had booked my LPG refilling cylinder on date[protected] after 1 week when I have checked status of booking I found that my booking has canceled. Then again I booked LPG cylinder online on date[protected] and reference no of that booking - ([protected]) but online status is in process yet.Many time I have called to cactus lily Enterprise but they are not picking receiver even help line number is always showing busy.On[protected] again I have booked their LPG refilling cylinder and reference no of this booking - (427953 and cash memo no - [protected]) and call to cactus lily enterprise. The cactus lily executive has told me we will deliver your LPG cylinder on date[protected] but they have not deliver my LPG cylinder today date[protected] so I request you please take necessary action on my compliant I will be very oblige.

My Consumer No. is CX19002318. Connection from:Deepika Gas Agency Phone no.[protected] My Booking No. 239637 Booking Date: 10/03/15 Reg.Mob.No [protected] Cylinder is not delivered from past one month. I am calling agency continuously from past two weeks and every day i am getting excuse of getting delivery by tomorrow . Please take strong action against such negligence.

I'm Mythili with consumer No:CC37372, LPG ID No:[protected], being the customer for Indane for more than 25 years, I've been facing intolerable problems as listed below for the last one year with the service of M/S 'THINAR INDANE GAS AGENCIES, Karumandapam Tiruchi 1. 1. Abnormal delay in the supply. Last cylinder received on 05.03.2015 Booking for next cylinder on 02.04.2015 Cylinder not supplied till this date- 18.04.2015, ( 44days over since the last supply) Previously they took about 60 days for the next supply. 2. Insisting compulsory tips. Deliver men demand for compulsory tips upto Rs.40. If any tip is refused, they stop the delivery claiming a false 'Door Lock' 3. Lesser weight cylinder supplied. One time, after a prolonging complaint, they have supplied a cylinder, that I was shocked to note that it went empty after a 15 days normal domestic use. 4. Enquiries end up in altercations. The enquiries whether thro' phone or personal always end up in altercations and mental agony. 5. Customer Care simply doesn't care. All the problems were complained to a lady staff thro' number[protected]. But nothing seems to be rectified. Will anybody in the authority help solving these problems please ?

sir mera name vikash kumar address moh ghas mandi pilkhuwa, hamara cons.id cx 194858 hai . sir mohaala bada hone ke karan gas ki supply uchit roop se nahi ki ja rahi hai aur distributor karmchari cylinders ki kalabajari karte hai aur puchne par abhadra bhasa ka prayog karte hai. jisse yaha gas ki samsya bani rehti hai. aur gas agency par puchtach ke lie jate hai to agency ke karmchari kuch bhi nahi batate. is samasya ka nivaran jaldi se jaldi karne ka kast karien.

I, Ms. Sipra Bandyopadhyay, staying in Kolkata (Address: 28/1, M.B.Sarani, 2nd floor, Kolkata-700 040) have booked for refilling cylinder of Consumer no. CX971807 (LPG ID:[protected] on 14.04.2015 (Booking no. 748460) & got confirmation for delivery on 15.04.15.My distributer is Chayanika (41, Regent Place, Kolkata-40). Since I am single & working lady, I requested the distributer to deliver the gas on Saturday/ Sunday/ within 09-30 AM in working days. But they declined. They cancelled my booking & told to book again. But this will be happened again & again, if they won't agree to deliver the gas in Saturday/ Sunday. Kindly look into the matter & justice to me. Sipra Bandyopadhyay Mobile no. [protected] e-mail: bandyopadhyay.[protected]@gmail.com

I applied for a new connection at Indane gas distributor (J.K.Enterprise at Dighirpar bajar) on 06/04/2015.I submitted all the required documents.They signed & stamped (with date) at photo copy of my voter card and told me to contact there after 2 year & 6 months with that signed copy of my voter card.I request you to query why such long time will take and i also request you to do the necessary so that i can get my gas connection asap.