Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir/ Madam I am Deepak Walia My Cust No. CX21459326 and agency name is Bhooshan Indane Mundka New Delhi 110041, yesterday i had received my refill but it was delived on charge of Rs 621/- i declare that i have not submitted Bank account details to Gas agency. As per my information Govt of India has not incread price of Gas and even Govt of India has not issued any notification that if a customer does not submit bank account detail than refill will deliver on Rs 621/-. Now i have below Question :- 1. Why i had received refill on Rs 621/- on case Memo [protected]. 2. If Govt of India has issued any notification on this please provide send Scan copy. 3. if it had done by mistake than please clear how access payment will be refund to me. Thanks Deepak Walia [protected]

Vendor of Vaishali Enterprizes, Danapur, Patna, Bihar forcely taking more money than voucher bill. He taken Rs. 750.00 in place of Rs. 733.39 today against voucher/bill no.[protected] from consumer no. 4050 . After objection he threatened the consumer to him and denied to deliver the cylinder. After taking Rs. 750.00, he delivered cylinder. The aforesaid vendor is taking more money forcely from almost all cosumer. No action is taken by agency and no complaint is registered by the agency against the consumer.

Hello team, I want to register complaint against my gas agency. Every time I book cylinder and I don't get my cylinder on time and I got the message on my phone that my cylinder has been delivered to someone else. My gas agency is supreme enterprises located at Vivek Vihar. Agencies Telephone no.[protected] Please look into the matter. Thanks and Regards, Ishwar saran pathak [protected]

my consumer no 47340 name maharam ali i was book 08/04/2015 my gas refrence no 257108 i call customer care & told me your gas allredy delyverd 18/04/2015 subsidy tansfer in your bank account but i have not resived aneysubsidy& cylender

Sir/Madam Sir, I, Debashish Mandal residing 3/9, Suryasen Street, Durgapur-13. I am holding gas connection from Akash Gas, Srinagar Pallly Durgapur-13 with Consumer No. CX601992. I have booked a gas on[protected] vide Booking reference No.439099. I checked on automatic booking facility (IVRS of IOCL) on[protected] and was informed that our Indane Distributor has cleared all booking upto [protected] but till date I have not received any gas cylinder. This is not a single time problem but regular problem we are facing from last so many years. I have made complaint also for same last time but same problem we are facing again. This is completely harassment for consumer and I would like to bring this in a limelight. Request you to please do proper investigation for the same. I am sure something is wrong going on there which is unethical practice. . Thanking you, Yours faithfully, Debashish Mandal.Mobile No. [protected]

Hi, I have booked a refill cylinder request on[protected] and till the date there is no response or status of my booking number "239052". Ever I can not see any update for this booking number on Booking history area on their portal (http://indane.co.in/order_idea.php). Its weird and frustrating. I have contacted my local indane vendor (Shivam Indane) and they are saying since last 1 week that they will deliver it in 2 days but till now no delivery. I have contacted customer care service "[protected]" and they are saying they can not see any booking status after[protected]. I have given my booking number "239052" and asked to check it's status but they are not able to tell me the status of this booking number so my question is whom should I contact in this regard because I am now also not able to book other request because when I try to book a new request systems denied and says "Your booking is already exist in IVRS System. Your Booking No. is 239052 and Booking Date is 15 Apr, 2015 13:41:14". Please find the below details and solve my problem: State: Jharkhand District: Deoghar City / Town: Deoghar Distributor: SHIVAM INDANE Distributor Contact:[protected] Consumer No.: 1458 Consumer Name: AMIT KUMAR Regards, Amit Kumar

KK indane gas Agency in Bellandur Bangalore is a very corrupt agency. I have order refills 2 times since January 2015, its been 2 months since then but the agency does not deliver the cylinder. When I check the status, it shows that the cylinder has already been delivered. Whereas, I have not received any cylinder. Even while taking the connection the distributor forced us to pay a bribe of 5000 Rs, this was in April 2014. In last 1 year we have received only 2 cylinders from the agency.

Dear Sir, I am ARUN KUMAR a consumer of IOCL . I have already opted out of Subsidy. Status: SCHMOPT Successfully Executed. I do not wish to have my name put in the ‘Scroll of Honour’ for opting out of Subsidy. I beg apology for my unintentional error. Hope you will fulfill my request. CONSUMER NAME- ARUN KUMAR CONSUMER LPG ID 3 [protected] CONSUMER NO CX14185162 Contact No.- [protected] [protected]@gmail.com Connection type- Domestic Distributer Name MAHA LUXMI INDANE GAS SARVICE, Distributor Address 433/8, NEW COLONY MADANPURI ROAD, Opposite Luxmi Bazar Distributor Phone [protected],[protected]

CUSTOMER"S NAME- SUSANTA KUMAR BASU AGE- 68YEARS CONSUMERN NO- 16423 DISTRIBUTER"S NAME- HAPPY HOME, 909, BLOCK NO-A LAKE TOWN KOLKATA-700089 ADDRESS OF CONSUMER- FLAT NO- N3 BLOCK-A PLOT NO-245 LAKE TOWN, KOLKATA-700089 I, SUSANTA KUMAR BASU INSPITE OF ENROLLING NAME AND ALL OTHER DETAILS AS PER RULES WITH BOTH DISTRIBUTER AND THE BANK THE STATE BANK OF INDIA LAKE TOWN BRANCH. I HAVE LINKED ADHAR CARD ALSO. WHY THEN I AM NOT RECEIVING SUBSIDY SINCE LAST FIVE MONTHS WITH EFFECT FROM DECEMBER, 2014. DURING LAST YEAR I HAD CONSUMED ONLY NINE CYLINDERS WHICH MUCH LESS THAN PRESCRIBED LIMIT OF TWELVE CYLINDER PER YEAR. FROM APRIL .2015 I HAVE GOT TWO CYLINDERS ASON TO-DAY. ON 29TH., APRIL I HAVE RECEIVED THE SECOND CYLINDER DURING 2015-16 FINANCIAL YEAR. SO I AM ENTITLED TO GET SUBSIDY OF FIVE CYLINDERS IN TOTAL DURING TWO YEARS. KINDLY CREDIT THE REQUIRED BALANCE AMOUNT WITHOUT DELAY SINCE GOVT. NEVER PAYS INTEREST ON ACCUMULATED BALANCE AMOUNT, . PLEASE ACT WITHOUT DELAY.

Complaint against dealer of Indane Gas in Mukundgarh, Dist.- Jhunjhunu, Rajasthan: I am Nandlal Choudhary (consumer no.-06280). When I booked Indane gas online 1st time on indane.co.in in June 2014, dealer of Mukundagarh area, Mr. Kailash did not delivered cylinder on time. however on complain with the company, they delivered the same after 20 days. When I booked Gas 2nd time in February 2015, again they did not deliver gas. Further they cancelled my booking (reason mentioned- door closed) at their own and nobody came here at my home. I booked Gas on 04.04.2015 but they did not delivered as usual. when I sent one person to take physical delivery of cylinder from Gas godown they charged home delivery rates at Godown and no invoice has been issued. I registered complaint on indane.co.in and received one computer generated mail from Indane informing one contact no.- [protected]. I called on the number but she/he never receive the call. Mr. Kailash, dealer of Mukundagarh is giving delivery of cylinder to those person only who is chasing truck or taking delivery at Godown and does not issue invoice to anyone. When the company is giving online service to consumers why dealers are misusing of their dealership. Further the company i.e. Indane is also not taking action against such type of dealers. - Nandlal Choudhary, Mukundgarh. Contact No.- [protected]

my consumer no is 27435. i book gas cylinder on 12/4/15. on 18/4/15 i got a massage in which cash memo [protected], booking no474947 shall be delivered shortly written but till the date i could not receive gas cylinder. i call to the agency they told me that there is a shortage. please tell me that how this long period delay possible. please send me answer on my email id- [protected]@gmail.com, [protected] manoj kumar bhati. address- d53 ground floor slf ved vihar loni ghaziabad 201102

Sir, I am customer in Indian oil LPG connection in Ahmedabad Ambika Gas Service. Customer No :[protected]. Sir I take new LPG connection and when we book our LPG bottle they said your documents not submitted. but we submitted photocopy of our aadhar card and passbook of bank account and one time book our LPG bottle we get our bottle but now they said your documents not submitted.and notbook our LPG bottle.we submitted our document 3 times.but they also said your documents not submitted. and answered very ruffly.so please solve our problem.

Sir, I am a consumer of Indane lpg connection in kunnamkulam panakkal gas agency. consumer no. 31745. eventhough i booked a cylinder in 10th january 2015, and it is registered with ref no. 259950.The cash memo generated for this was [protected]. but as my gas didnt finished that time. i told the delivery boy that i will receive it when my cylinder is empty. But i didnt get abooking cancelled message in this regard. and when my cylinder got finished and when i informed they told me to rebook again. without getting one cylinder i already booked for I booked for cylinder again on 12/3/2015. and the ref no. 281700. again the cah memo generated on 20/4/15 with no.[protected]. but the cylinder is not again delivered yet. as I am going for work I give my book and to my neighbour to receive same. But the agency no giving an intimation when gas will come. agency tellin gas will come not specifying date and time. the drivers telling ask agency As a customer what to do in this regard. when I will get my gas cylinder

Sir, This is to inform you that I have booking my Gas on 04.04.2015, Booking No.811081, but till date I have not received Gas. Myself Sri Sushanta Das of 126/2/A, Nagendra Nath Road, Dum Dum, Kolkata - 700028. Consumer No.759420, LPG ID[protected]. Distributors name is Dum Dum Gas Supply Agency, address - 213/3, Dum Dum Cossipore Road, Kolkata - 700074, Code No.39040912, Ph. No.[protected]/4683. In this context, you are therefore requested to take suitable action, so that I can received my Gas. For your kind information I want to inform you that they have not received any phone call. The above problem I can feel for every month. Please do the needful at your end. With regards, Sushanta Das, (Mob. No. [protected])

Hello, I am the user of Indane gas with my consumer number cx3439439, residing in Yeshwanthpur. I have booked for the refill on 31st March. I received a message on 28th April saying the refill booking (ref no. [protected]) has been cancelled. I see no reason for the cancellation. Previously my consumer number has been locked because of no booking for more than 3 months, as one gas cylinder will last for more than 3 months in my...

Dear Sir, I went to IOC Petrol Pump, Balaraj URS Rd, Tilak Nagar, Durgigudi, Shivamogga, Karnataka 577201 to filled petrol into my bike. they are Cheating while filling petrol and mixing Kerosene with petrol. Please take action otherwise I will complaint to Prime minister office. Take it serious.

I booked gas on 31 march 2015 registered with refrence no 483625 on today[protected] till 5:30 pm i did not receive the gas cylinder i have many time reminded the gas agency they are saying it will be send today but no response am facing difficulty, please take the necessary action and work to my problem thankyou in anticipation. gas no :4139

My name is Sandip Guha Cust. No. KP30766 ( LPG ID :[protected] received my last refill on 06.04.2015 vide bill no. [protected] and paid Rs.654.50. But till date have no received my subsidy amount into my United Bank of India account no.[protected] My SRN no.2061309 was lodged on 15.04.2015, till date I have no response from the company except acknowledging my complain.Since the prestige of the Govt. is at stake, the matter should be dealt with more urgency. Sandip Guha

HI SIR, I AM ONE OF THE CUSTOMER IN SREE MA KIRUPA GAS AGENCIES IN SHOP NO 11 R-30 A TNHB COMPLEX SPARTAN NAGAR, ANNA NAGAR WEST EXTN CHENNAI 600101, I BOOKED GAS 15TH OF APRIL, THEY DELIVERED 27TH OF APRIL, ONCE IS DELAY ANOTHER ONE GAS RATE 614 RS BUT THEY ASKING 26 RS EXTRATOTAL 640 RS AND THEY FIGTHING TELLING I[censored] NOT GIVE THIS AMOUNT NEXT MONTH ONWARD U PICK THE GAS ON GODOWN, I WORRIED, WE FIGTHING AGAINST BRIBE, SOME AGENCY INVOLVED AND SUPPORTING HIS LABOUR, KINDLY STOP IT THIS KIND OF ACTIVITY, AND SUPPORT US, THANK U, I HOPE U WILL TAKE ACTION AGINST THIS AGENCY.

Distributor Name : M/S Indhan Address : Gurudawara Road, Fauzdaripatty, Nagaon - 782001 (Assam) Code : 79090026 Dear Sir/ Madam, This is to inform you that the said Distributor always delay to deliver the LPG Cylinder, Moreover the consumer has to go to office more than one time and every time consumer has to requet to deliver the cylinder and behaviour of staff of the said distributor very poor and irritating. Request you to inprove to quick deliver process.