Indian Oil Corporation [IOC] Complaints & Reviews

Dear Team, I made a request for Indane New Connection on 26 Feb 2015 (Attached document for the same). But I still not received New gas connection. I multiple time visited to my dustributor with all requested documents. But Every time they asked me to come next time as they don’t have stock now. Can You Please Look in to the issue and help me to get new connection below Details. Name Shilpa Contact no [protected] KYC No.: [protected] KYC Date: 26/02/2015 Waitlist No: [protected]

mene kitni baar cpmplaint ki hai ki mera gas time per supply nahi ho raha hai kintu kisi ko bi ju nahi ring rahi hai is baar mene 05/04/2015 subha 9.25 min per book kiya haijis ka ref no 479362 hai kintu aaj 17/05/2015 ko abhi tak supply nahi kiya gaya hai or agency koi bhi ujit jawab nahi de rahi hai sb gas 120 marwari road bhopal 462001 phone no[protected] con no cx272121 faheem ur rehman [protected]

Dear Sirs, My customer No:32398 The customer id is not legible since the printer tape is old.I booked the gas cylinder during Feb, 2015 thru telephone. But till date the gas cylinder is not delivered. Checked up with agency they told me I do not have AADHAAR card they a received a communication from higher level they need not supply gas cylinder those who do not have the AADHAAR card.But they asked me to give a letter stating the name printed in the bill is different i.e., the initial is no there in the bill for which I enclosed my election card PAN card, and driving license for checking my initial as T.SIVAPRAKASAM. Kindly look into this matter and ask the agency to supply the gas cylinder T.Sivaprakasam.

as i online refill gas booking completed more than 20 days ago .but still not given the gas.i was called your side not give proper information and response.so take complaint and refill gas give shortly thankyou

I AM A CONSUMER HHAVING TWO CYLIDERS CONS;NO 26651 AT CHIRAYINKEEZHU THE INDANE GAS AGENCY NAMELY THAMPURATY GAS AGENCY ARE NEARLY ISSUING GAS CYLINDERS WITHIN A GAPS OF 42 TO 50 DAYS .IT CAUSES VERY DIFFICULT TO PREPARING FOODS ABOUT 12 TO 20 DAYS.IT IS NECCESSARY TO GET CYLINDERS WITHIN A GAPS OF 30 DAYS. FOR FURTHER ACTION

Dear sir, I today in the evening visit to your on of the petrol pump to refill my bike, its name is maindwashya service station diggi, tonk Rajasthan (bill is attched).I ask to the delivery man to refill my bike with my desire amount, When i request to the sells man please clear all the digits which are showing in the petrol refill machine, he says i will refill it from the upcoming number of machine, then i force him to clear the machine and set it to zero, he argue with me and misbehavior with me. Again i request to him kindly fill my bike by given automated digital system, he again refuse to me and says if you want petrol i will do as my desire, if you want to refill your bike with digital system then go to near by petrol pump, i am not going to refill you that way. i was totally shocked by the behavior of sells man. i again request him but he says he is not going to refill my bike, than i try to call our indian oil customer support then he suddenly agree and refill my bike, after all i ask him for bill, he says wait for half hour i am busy in my work, then i wait for some time but he was just not listening to me. some how i manage to take my bill from sells man. Dear sir kindly look into the matter, sells man behavior is very bad with me, he was all time ready to hit me and abuse me. i ask them for there manager number but they refuse to me. Please do needful in this matter. Thank you Ajay Madhiwal mob no. [protected]

Consumer No: 03709 LPG ID:[protected] Distributor : Shri Vighnesh Indane Dhanbad Jharkhand. ZMy Gas account, My Adhaar Card and UBI Aaccount has been linked but subsiy is not being refunded into my account. Rakesh Jha TGTHistory Delhi Public School\ PO ISM Karmik Nagar Dhanbad Jharkhand

We have provided all relevant documents required to activate the gas connection on 07th April 2015 still the connection is deactivated. We have been calling the agency Sri Sai prasanna indane distributor on [protected]/ 74 repeatedly but no response from their end. We were told that the connection would get activated by 08th April 2015, but it is already 16 April 2015 and the connection is still deactivated. Moreover, the contact numbers provided above are not answered regularly and we need to call the number almost 30-40 times to talk to them. The response of the incharge is not accurate and the behaviour is very rude. We would request an immediate action on the same. Awaiting a response at the earliest.

I have booked a LPG Cylinder with my Gas Agency "Angad Enterprises, Adarsh Nagar Delhi" on 1st Feb by SMS service sending SMS on [protected]. I got a confirmation message from "ID-Indane" stating that Cash Memo: [protected] generated against booking # 400930 on 15 Feb 2015. On same day, I got SMS stating that Cylinder has been delivered against above stated refill booking but I never received the cylinder. When I tried connecting the delivery guy, he told his unawareness. When I tried reaching gas agency @ +[protected], 27675989, there was no reponse for the call. It's been very long now, I have made another booking on 14 April but not response for that request also. Can someone look into the issue and get it resolved on priority. Mukul Gupta, CA # 30156.

Dear Sir/ Medom, With Due respect I beg to state that I, Smt Pranjali Roy is a Indane Subscriber. This Connection name was Smt Pranjali Roy and consumer Number is 14751 and the ref fence no is 900210 and the cash memo no is [protected] and the distributer code is 140418 I am sorrow to say that I can't refill new indane gas cylinder in my home. I have done booked through the online on[protected] but why can I not get refill gas within two week? Even The Deliver Boy can Extra charges for refill gas Cylinder and delver boy's can't check weight refill gas cylinder in my home but Why sir? That's why I sent my complaint and you should take this action immediately. I wanted that the license of distributor should be suspended by the high otherity. declare Pranjali Roy

i dr meera jha acustomer of indane gas shahjanand gas agency bhuj dist. kutch now i changed my address from g.k. generaral hospital doctor's quater quater no:-B-17 to A-92 odhavbag -2 junavas madhapar bhuj kutch pin 370020 i visit several times to the office of shahajanand gas agency for the procedure of deposit of gas bottle with document but the staff is not co-operating and they says come after one month beause they are busy with other work they also harrash me by answering differently by different staff so please do needful and order them to do the procedure as soon as possiblemy my LPG CARD NO:- 28249

हमारे द्वारा १८ मार्च २०१४ को गैस की ऑनलाइन बुकिंग गौरव गैस एजेंसी महासमुंद में किया गया. जिसकी डिलीवरी आज तक नहीं की गयी जब की बिच में फ़ोन से सुचना भी दी गयी उसके बाद भी एजेंसी की तानाशाही रवैया जारी है.आपसे निवेदन है की एजेंसी पर कार्यवाही की जाये. धन्यवाद

My gas supply consumer No. is 11623. LPG Id is [protected]. Name V.Rajagopal.I have givwen adhar attached require forms as early as 17-12-14 with our AGEN SOUTH mADRAS GAS aGENCYCHENNAI 600028.aLSO MY bANK iNDIAN bANK RAPURAM on 18- 12-14.Though I have recieved gas on16-215 with an endorsement on the bill that subsidy Rs194.68 linked to aadhar will be transferred., till date notransfer is done.On enquiry they have asked me to give the Form 4 to gas Agsncy. I have filled and given to them on the same day. Inspite ofit till date no transfer is done to my Bank Account. Kindly clarify anfd see that it is set right early. Rajagopal

dear sir my name Kali bahadur and my consumer no is D11362 and distributer name is Dharchula Gas service iam registerd my gas consumer no in your web site and after that iam recived a athountication mail and iam reply that but after that login ID AND PASSWORDS MAIL is not recived till date . so please sent me ID AND PASWORDS mail in my mail [protected]@rediffmail.com. NAME - KALI BAHADUR S/O KARAN BAHADUR GAS COSUMER NO -D11362 LPG ID[protected] MAIL - [protected]@rediffmail.com registerd date 06/02/15

This is Vijay residing in Bangalore. I booked Indane refill on[protected]. Order no: 902963.I got cash memo ([protected]) SMS on[protected]. Seems one more cash memo ([protected]) generated on[protected]. On April 11th 2015, I got SMS like "your refill booking ref no.902963 stands cancelled" Don't know why gas agency generating multiple cash memo for singe refill delivery and cancelling refill request automatically after few weeks? Its happening almost all the time when I book LPG refill. I raised complaint on Feb 15th 2015 (Feedback Ref:1930961) and April 8th 2015 (Feedback Ref:2047381) at http://webapp.indianoil.co.in/paribhavam. Seems there is no response for this same. Please consider this as a complaint and do the necessary actions. Name : Vijay Consumer No : 51654 Consumer Contact : [protected] Distributor Code : 117367 Distributor Name : SRI RAMA AGENCIES

I Kumkum devi having consumer no 5021 open a DBC request having reference no D[protected]. i had mailed to our distributor to know the what cost will be charged against another cylinder and which doc will be required for another cylinder but they didn`t reply me till date.

dear all my cash memo number is[protected] which is generated on date 1 of april 2015 still i have not recieved cylender so please take very urjent and proviode the same on urjent basis. other wise i will sclate the comlain in front of higher authority Consumer number-33817

Deactivate from out of subsidy Dear Sir, I am Kumar Purshotaam a consumer of IOCL . I am wrongly clicked by mistake for out of subside . I want to avail subsidy cylinders. So please deactivate from out of subsidy. CONSUMER NAME-Kumar Purshottam CONSUMER NO-12564. LPG I/D[protected] CONTACT- [protected]. E-MAIL- [protected]@gmail.com CONSUMER TYPE – DOMESTIC DISTRIBUTOR’S NAME – Soumitra enterprises Dist. Sheikhpura (Bihar)

I purchased diesel for Rs 2300 at 1.30 pm at the outlet at Saket district Centre in New Delhi. I used my HDFC credit card to make a payment. And was shocked when the attendant came back with the slip without any requirement for punching in the security code. According to the outlet manager this is a regular feature and happens all the time. In my experience, ever since the RBI rule has been implemented for security code for card transactions, this is the first time that this has happened to me with this card. There is scope for major tampering here at the outlet and many unsuspecting customers may be duped. Indian Oil is obviously not following the guidelines set by the government at its outlets and is leaving it to the discretion of its retailers. In any case integrity levels at Indian oil outlets is very low. This only proves that right. Shame on such a large PSU for not managing your customer interface with better integrity.

Sir, I am consumer of Indane gas.Consumer is 9076. Existing connection is transfered from Air Force station Rajasansi Amritsar to Air Force Station Barrackpore.(West Bengal. North 24 Pgs).During my tenure at ASR same connection was Aadhaar related and connected with SBI A/C no [protected].After transferring the connection from ASR to BKP again gas agency has told me fresh submission of Aadhaar related document and bank A/C no.I have given PNB bank A/C no [protected].Ihave booked my first gas cylender from AF BKP gas agency on 03/02/2015 @741/ till date no subsidy amount has been refunded in my A/c and second cylender booked on 27/02/2015 @641/and subsidy amount refunded RS/ 220.68/-on 02/03/2015 Vide ref no IOC 3000009617528029921145402. TRF from[protected] inSBI bank A/C.Please give me the confirmation when I will get my first subsidy amount and with which bank my gas connection will be linked.Please look into the matter on priority.Also Ihave lodged the complaint in AKOSHA.com vide complain no #2323285 dated 02Apr 2015.