Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir, Today at the time of gas delivery, the delivery boy refused to show the weight of new delivery cylinder(14.5 kg).And he told that he had no any weight machine.Whereas the indane authority says that the delivery boy should have weight machine with him. After the refusal from delivery boy side, i also didn't received the gas cylinder.Pls resolve the issue as early as possible. Distributor name- -- survey park gas office.kolkata Consumer No[protected] Thanks & Regards Abhijit deb [protected]

Dear Indane gas service MERA CONSUMER NO.40811, GAS AGENCY -ARYA GAS AGENCY MUKHERJEE NAGAR DELHI HAI.MERE CONECTION KO APPROX 3 YEARS HO GAYE HAI, MAINE LAST BOOKING 01.04.2015 KO KI HAI, DELIVERY BOY DELIVER KARNE K LIYE MANA KAR DIYA, PHIR MAINE GAS AGENCY ME OWNER MR.SUNIL ([protected]) SE BAT HUI UNHONE DELIVERY DENE SE MANA KAR DIYA .USKE BAAD MAINE AREA MANGER SE BAAT HUI UNHONE KOI PROPER JAWAB NAHI DIYA, MAINE AGENCY OWNER SE KAHA PHIR AAP KISI AUR AGENCY ME TRASFER KAR DO, UNHONE KA AAP APNE AAP DEKH LO.DUSARI AGENCY APNE YAHA TRANSFER LENE KO MANA KAR RAHE HAI, PLS AAP SE ANURODH HAI KI MERA HELP KIJIYE . Reagrds Manish Kumar Singh H No. 15 Gali no.2 near Sona public School Chauhanpatti Delhi-110094, mobile no.[protected]

Dear sir, I have booked Domestic LPG on 22-03-15 and the booking No-612071 its almost 15 days over.every time I am facing the same problem, then I called to agency office there is no one is picking my call. then I called to customer care they said that, from past 10 days server is busy we can't do anything. if you doing like this who will help us, sir I am requesting you that please enquire the matter ans take early action. my details my name desai dilip, CUSTOMER NO-CX 16473513 lPG ID[protected]My mobile no-[protected]Distributor name-kirti GAS service Address 5 vishvkarma soc jivraj park ahmedabad 380051 sir please check and do the needful...

I'm Sajjwal Bhar, My Indane Distributor is M/s Sahoyogi Indane Services, Jangipara. I'm online registration on 09/01/14, my reference number is N[protected].2nd time submit my KYC From on 29/03/14. But no responds from my distributor still now.

Dear sir, I have booked Domestic LPG on 23-03-15 and the booking No-440096, its almost 15 days over.every time I am facing the same problem, when I called to delivery person Satish-[protected] he said to me that talk to agency, then I called to agency office there is no one is picking my call. then I called to customer care they said that, from past 10 days server is busy we can't do anything. if you doing like this who will help us, sir I am requesting you that please enquire the matter ans take early action. my details CUSTOMER NO-CX 16081 LPG ID[protected] My mobile no-[protected] Distributor name-SRI VISHNU INDANE GAS AGENCIES Address -Kadugodi, Bengaluru-67 Distributor no-[protected] sir please check and do the needful...

My registered consumer number is CX8844292, Rukmani Gas Agency, Raipur with land line number[protected]. I have already linked my Aadhar number with the bank and one subsidy has arrived. Now on second refill booking, I am asked to Aadhar link again, this is the message I got in mobile number. I do not understand why this problem. It is now more than a week gas supply has not arrived. Therefore, the problem is at your end. Your Toll free number[protected] seem to have been blocked, this is the reply I get when I try to call the Toll free number. Therefore, I request to kindly look in to the matter. Thank you. Dr P. Agrawal

dear sir/mam i request you, i m rakesh garg consumer number-9084 of tongria gas agency mansa(pb). sir the gas agency is can not be credit my a/c with subsidy means to say i have no recive the subsidy of gas properly & the gas agency miss behave with us so i requested again please halp me, ...

I am Malay Sinha i have transferred from Tripura to Hazaribagh, jharkhand for that reason my domestic gas connection transferred from Tripura to Hazaribagh, Jharkhand . I have submitted all document to Tusher gas agency, hazaribagh, Jharkhand in the 1st week of feb-15.Till now i have not received gas connection from them . After chasing several time i told to agency staff to refund the paper, they are not taking any action. please guide me what can i do, i have only acknowledgement receipt.

sir/madam
i have applied for my LPG refill on 14th of march, and i received the cash memo details on 4th of april via message. But yet i havn't received the cylinder. So, i request you to take some quick actions against my distributor.
My consumer id- PG18601
My cash memo-[protected]
My mobile- [protected]
My mail- karanmzms.[protected]@gmail.com

I have submitted my new connection request (N150407103773455571478) to the wrong distributor by mistake. Now I am unable to modify or cancel my request. Neither am I able to re-apply since the email id is now registered although no password or login details have been provided. There is no response on the customer care number. I need somebody to call/mail me to tell me what is the procedure request modification or redirection to the right distributor.

I have applied for new gas connection on 22nd of February'2015. My reference no. is : N[protected] KYC No. is : [protected] Wait List No. is : [protected] On 22.03.2015, I have visited M/s Kasna Indane Gas Service, Alpha-2, Greater Noida. Agency informed me that letter will reach with in seven days. Again I have visited on 4.4.15 & gas agency informed that pl come on Tuesday(7.4.15) with photo id & address proof, when my wife visited the agency, they have given two form and asked to come again with filled copy. Pl help me in getting connection, as gas agency is not responding properly. Rgds Supriya Ray, Mobile No-[protected]

MY NAME IS MANJUSHREE DHAR.I AM A CUSTOMER OF INDANE GAS AND MY AGENCY IS P.L GAS SERVICE, ADDRESS : LAKE PALLY, P.P : BORAL, DIST : 24PGS. (S).MY CONSUMER NO. IS PL13304 . I HAVE BOOKED MY CYLINDER ON 09.02.2015 AND IT HAS BEEN DELIVERED ON 11.03.2015 AND THE BOOKING NUMBER WAS 225958.BUT THE PROBLEM IS THAT AT THE TIME OF DELIVERY I HAVE NOT RECEIVED ANY CASH MEMO FROM THEM AND WHEN I ASKED FOR IT TO THE DELIVERY MAN HE TOLD ME THAT HE FORGOT TO BRING THE SLIP BUT HE WILL GIVE IT ON THE NEXT DAY . LATER I HAVE CALLED TO THE MAIN DISTRIBUTOR'S MOBILE NO. A LOT OF TIMES BUT EVERYTIME HE TOLD THAT "YOU WILL GET THE CASHMEMO TOMORROW OR DAY AFTER TOMORROW " . BUT TILL DATE I HAVE NOT RECEIVED THE CASH MEMO.. SO I AM REQUESTING YOU TO DO THE NEEDFUL AS EARLY AS POSSIBLE ..

Dear Sir, Sub : Transfer of connection due to death of SV Holder LPG ID is 3 [protected] With reference to SRN ( Service Request No.) is 2037041, As per your response quoted, my LPG ID is 3 [protected]. It is to intimate that all relevent documents relate to name change are already submitted to Padmaja Gas Agency, Guwahati, Assam and it is pending till now and not able to connect my connection to PAHAL DBTL scheme. Also my gas booking is cancelled. Kindly look into it urgently. I need one cylinder urgently. Awaiting for your kind response.

Dear Sir, i have a gas connection vide consumer No. [protected] through Barmer Gas, barmer (Rajasthan). the dealer charges extra 30 rs for delivering to home. on resisting the delivery man misbehaved badly with my wife and used many foul and abusive words. he also threatened that "agey se jab aapko khud lana padega toab pata chalega". kindly take appropriate action against the dealer so that these unfair practices may be curbed. regards, capt debo chakravartty (retd) [protected]

We are one of the consumers of Indane gas cylinder and are registered with Rajender Gas Agency, Ambabri, Jaipur (Rajasthan). Invariably we are finding that the gas cylinder booked by us gets diverted by this gas agency in the black market. We are getting an SMS informing that the refill booked by us has been diverted to our residents but actually it is not so. On asking the concerned gas agency, we are informed that there has been a clerical mistake and thereby the refill could not be delivered to us on. On constant follow ups, somehow, it we get the refill but after a period of more than one month of our booking. This has happened for the last three/four years and as such we need you to get our complaint investigated and take a strict action against this gas agency. We, therefore, are interested to get our registration shifted to Niranjan Gas Agency and who we understand is not indulging in such unfair practice.

Dear Sir, I have submitted my Adhar No.[protected] to Punjab National Bank, Sultanwind Road, Amritsar and to my distributor M/s Seth Gass Service, I/s Sultanwind Road, Amritsar. My Adhar has already been linked to my account as per Bank confirmation. KYC details has also been submitted to Indian Oil/Distributor. Still Indian Oil website showing following status. KYC submitted Not submitted (Whereas the same has been submitted) Adhar Linked to LPG Yes Adhar linked to Bank No ( Whereas the same is already linked as per NPCI and bank ) Bank account linked to LPG No I have lodged complaint Nos 2004223 dt.20.3.2015, 2018614 dt.26.03.2015, 2022160 dated 28.03.2015, 2025695 dated 29.03.2015, 2031183 dated 31.03.2015 and 2044271 dated 07.04.2015 on OIC website. I have made repeated calls to Mr.Ravi, Distributors on his Cell No.[protected] for the timely supply of my refill which the Distributor is not at all supplying. This is not the fault of a genuine Customer. Against my refill booking No.305763 dated 27.03.2015 I have not yet received my subsidised cylinder whereas cash memos against the later bookings has been generated.I am suffering from the last three months and my valuable time go wasted on lodging complaints and phone calls. Please take the matter with IOCL for sending timely supply of my refill and Consumer should not suffer for any kind of errors/faults on the part of IOCL and Distributor. Narinder Singh Cell No.[protected] mail id [protected]@uiic.co.in

TO THE INDAN GAS AJENCY MANAGER SONIPAT(HARYANA) SIR I AM BRAHMA FROM VILL-MIMARPUR DISTT-SONIPAT I HAVE NOT CONNECTION IN INDAN GAS I WANT TO TAKE IT. BUT DO NOT TAKE ME PLESCE I REQUEST TO YOU THAT HELP ME FOR TAKE THE GAS CONNECTION THANKU BRHMA PH-[protected]

Sir/Madam, Gas Agency: Kalli Mai Indane Gas Agency (Porsa) Consumer No. 1349, Ref No. is 267740 & Cash Mamo No. is [protected] This Is Anil Pachouri From Porsa I had booked my LPG refill (Subsidized) in last week of March 2015. On inquiring today the agency says that the order is cancelled and no reason was given. I am feeling harassed and suspect a foul play in this. I request you to look into the matter and get my subsidized cylinder of last month delivered at the earliest...

I am a Consumer of Indane ( C.No:5446) and I tried to lodge complaint through Toll Free Phone Number[protected] on 3rd & 4th April regarding non-delivery of cylinder Booked on[protected] even though cash memo was generated on[protected]. But in this Toll Free number I was continuously getting a reply as- "Your call cannot be processed ". Even yesterday & today again I tried but same reply I am getting. When this call centre is not useful to the Consumers what alternative phone number IOC has got for urgent lodgement of Complaints ? In IOC Website another short phone Number -155233 is also given for the convenience of the consumers of Indane. But when we call this number it goes to IRDA which deals only with the complaints of Insurance companies and not Domestic Gas Service. Moreover even though [protected] is called Toll FREE number, even when we just dial this number some amount is deducted from our Mobile currency. Then how it is called as TOLL FREE ? From: Praveen Kumar Shetty, Mangalore-3. Dt:7-4-2015.

There is a leakage in my Indane gas cylinder. Light smell is coming from cylinder. Last three days I am trying to register complaint but unable to register. My gas agency is Agro Industrial Commodities Trading Company Pvt .ltd Kirti Nagar, New Delhi. Company is not picking the phone and I had tried several times to Indane gas customer care. No response from customer care. I registered complaint in IVRS in yesterday evening but no one is attending the complaint. I am very disappointed with companies this response. There is a 24 hour helpline number at Agro's slip but this person is saying my contract with company is expired. If any mishappening will held, who is responsible for that. Agro or Indane company.