Indian Oil Corporation [IOC] Complaints & Reviews

DEAR SIR/MADAM I AM FROM DELHI GAS AGENCY IS HEM GAS AGENCY MY CONSUMER NO. IS 21998 I HAD BOOKED A CYLINDER ON 20.3.15 REF. NO.341374 I AM STILL WAITING FOR A CYLINDER WHEN I WENT TO GAS AGENCY THEY TOLD ME THAT MADAM IT HAS GOT CANCELLED ON 30.3.2015 WHY IT HAS GOT CANCELLED 2ND THING HE TOLD ME THAT WITHOUT CASH MEMO NO. A CYLINDER CAN NOT BE DELIVERED KINDLY CONFIRM AS PER AN ATTACHED FILE THAT WITHOUT CASH MEMO NO. CYLINDERS ARE DELIVERED OR NOT NOW PLZ TELL US WHAT TO DO. REGARDS NEELOFAR NAAZ

Ref: Indane LPG Booking No: 900146 dated[protected] against Consumer No. 0912, Consumer ID:[protected] Sir, One LPG Cylinder was booked on on-line on[protected], Booking No. 900146 . Today status of booking is shown " Cancelled " . It was informed to my dealer who also confirmed me the fact but he expressed inability to say the cause of cancellation . I would like to know the reason for which my booking was cancelled . With regard, Sudhir Ch. Saha

Hello, Consumer Number:43560 I booked my gas on March 19th, 2015 but still not delivered. None of the customer care landline numbers are working, Its painful to visit their office direclty everytime for simple query. Executives are providing false information about delivery. Our family members were in Home on April 02nd, 2015 whole day. No one attempted to deliver the gas or no call from delivery person.But it was returned due to "Door lock". When i visited the Agency in person today, male executive who sitting there gave me phone number of delivery guy and asking me to check with him harshly.Very worst and rude behaviour from that male executive.. Is this the way to treat the customer. He is blackmailing me that will cancel my booking, so that it leads for me to wait next 15 to 20 days/ I will file a case legally if the cylinder not delivered to me in a day..

DEAR SIR/MADAM I AM FROM DELHI GAS AGENCY IS PARADISE ENT. MY CONSUMER NO. IS 6627 I HAD BOOKED A CYLINDER ON 20.3.15 REF. NO.362885 I AM STILL WAITING FOR A CYLINDER BUT I HAVE RECD A MESSAGE THAT YOUR CYLINDER HAS BEEN DELIVERED WIDE CASH MEMO NO. [protected] DT 3.4.2015 IN THE MORNING A MESSAGE RECEIVED THAT WE WILL SOON DELIVER YOUR CYLINDER NOW PLZ TELL US WHAT TO DO. REGARDS RAHIMA BEE

LPG ID: 3 [protected] Consumer No.: 25278 Consumer Name: DIWAN SINGH BISHT Aadhaar Number: [protected] Distributor Code: 155455 Distributor Name: RANJAN GAS SERVICE Hi, I have booked only two Gas Cylinders in last year. But I have checked it in Online it displayed I have booked -6 times in last year. The GAS Distributor has blacked my 4 Cylinders. Kindly take the Action about it. (I have attached Print screen)

I have given my Aadhaar details to Indane Gas, Banjara Gas Service, Hyderabad in 2013 and got updated even in Bank. But no money was credited to my axis bank account. The status details are as below Check PAHAL (CTC) Status<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> LPG ID Consumer No. Consumer Name Distributor Name: Aadhaar Linking Status in LPG Aadhaar Linking Status in Bank (As per NPCI) Bank Account Status in LPG (Non Aadhaar based) Remarks 3 [protected] 32941 RAO K.S.N.M. BANJARA GAS SERVICE <?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /> Aadhar no is xx7277 [protected] Axis Bank Please visit your nearest bank branch to link your Aadhaar number. Your Aadhaar History Bank Linking Status Aadhaar Number : xx7277 Bank Name : Axis Bank Bank Linkng Status : NO Bank Linking Date : [protected] Bank Name : Axis Bank Bank Linkng Status : YES Bank Linking Date : [protected] Your Aadhaar Status Bank Linking Status Aadhaar Number : ********7277 Bank Linkng Status : Inactive Bank Linking Date : [protected] Bank Name : Axis Bank OMC Connection Details IOCL : YES Click + icon to see more details Distributor Name : BANJARA GAS SERVICE Consumer No : 32941 Consumer Name : RAO K.S.N.M. Connection Status : Active Your aadhaar number is linked to LPG. Please provide copy of aadhaar letter to bank for linking your aadhaar to your bank and receiving subsidy towards your domestic LPG supplies in your bank account. At no fault from our end we did not receive any amount till date. Even today Bank linking shows Active on 11.07.2013 and No as on 29.01.2015. This may please be noticed and suitable instructions to be given to Gas Agency and as well bank and amount due since 2013 to be credited to my account accordingly.

To M/s K-2 International Gas Service Kind Attn: Respective Mr.Duggle ji Sub: Complain for Subsidy Not Received (Consumer No.45407) R/Sir I was one gas cylinder Refill booking (Consumer No.45407) on 27.03.2015 at telephonic (Requested to Mr.Sanjay in your Employee) & Cyl Received on 28.03.2015 thro Mr.AmarpAl (Delevery man) than Mr.Amarpal not given Gas Bkng. Slip & I was talked 4 to 5 times Mr.Sanjay & Mr. Nitin, regarding Slip & Subsidy transfer in my A/c. But not respectfully response me.& till date not received Subsidy in my bank a/c. So please tell me why are not transfer subsidy in my bank A/c. & once again it is my humble request to you kindly look this matter please. & Mr.Sanjay knows all is history. Thanks & Regards,

My consumer no.15251 .I have booked gas cylender on 27/03/2015 vide booking no.560250 and Cash Memo no-[protected] date -31/03/2015 on Iverson inquire on 02/04/2015 at ivrs they informed that cylinder has been delivered, but till today Ie. 03/04/2015. Plz look in to the matter and arrange the supply...

My consumer no.9020 .I have booked gas cylender on 07/03/2015 vide booking no.466144 on ivrsOn inquire on 02/04/2015 at ivrs they informed that cylinder has been delivered, but till today Ie. 03/04/2015. Pl look in to the matter and arrange the supply.

My self Atul Sharma(+91-[protected]), I have booked gas on dtd 16 march'15, after 5 days received Indane gas sms, my cylinder has deliver at home but actual still we didn't get cylinder. I am trying to talk with customer care from last 10 days but it is always busy &amp; not reachable. I think Indane gas customer care is fake. Then I called to my gas agency but all phone are not in work&amp;amp; all no are also fake. Then I called to deliver person Mr. Sumit(+91-[protected]), He said to me that talk to agency & he can't do that. I am facing same problem in last two month, I didn't get cylinder from last two month but nobody is understanding my problem. I think deliver person Mr. Sumit(+91-[protected]) is giving my cylinder to other person. Please tell me, what's your system to resolve & control this type problem. Please delivery my cylinder asap. All Details as given below. Consumer No.96752 Captan Gas agency Pratap Vihar, Ghaziabad-201001 UP

It seems that the number [protected] which is supposed to be customer care number is there to have its own problems solved and not solve the problems of consumers. After long waits when it does connect the so called customer care representatives ask all your data and nature of the problem and then refuse to take the complaint on grounds that there computers are not working i.e the net is slow. This happened to me 3 times on different days. They brazenly and shamelessly say 'aapki puri sahaita kee jayegi' and then they say 'O computer is not working mam. Aap samajhiye..net slow to aapka bhi ho jata hoga'..on all days and on all times the net is slow! One even said that if your DBTL papers have not been forwarded by the distributor we can't help you. And that is exactly what my complaint is about.My consumer number is cx[protected] and distributor is KASNA INDANE GAS SERVICE. We did all the necessary formalities but the distributor has not uploaded the docs and so, even though the cylinder was delivered on 14 th March 2015, the subsidy has not reached the bank account. The fellow did not even give us a receipt and is perhaps trying to make a black deal out of a white one!

My name is DEEPMALA d/o of Devraj v.p.o dhadiala TANDA hosiarpur. I am customer of indane gas and my agency is urmur TANDA gas service.my consumer num is 25801.agency manager refuse to booking my cylinder and said company deactivate ur connection from last four months.but in February I refill my last cylinder. Actually I came from uk last month after 4 years and I have no Aadhar card, but I attached bank details. I tell him many time to transfer this connection to my mother name but he said indane gas agency has no any rule to change or transfer name of connection.

Dear Sir, myself tapan karmakar, i have a specific complain against M/S CHIRODEEP ( distributer of indane ) vat no. - [protected], address - 435, dumdum park, kolkata - 700055 due to their continuous late delivery against my generated slip due date . pls do the needful at your end . thanking you .

My consumer ID is 002985. I booked domestic cooking LPG Cylinder on 18/02/2015. My distribute is Bhattanagar Consumers Coperative, Bhattanagar, Liluah, Howrah, West Bengal. Upto 27/03/2015, computer voice shows that cylinder distributed upto 30/01/2015. But on 02/04/2015 morning, computer voice shows that cylinder delivered upto 22/02/2015. But I didn't get my cylinder yet. Moreover, I personaly know that who booked cylinder on 18/03/2015, get his cylinder on 27/03/2015. Even he books his another cylinder on 02/04/2015 i.e. today. So, I can say delivery on first cum first serve basis is not maintained by this distributor properly.Thus, transperancy is gone to null n void.

I had transferred my existing connection to Kolkata from Orissa. I have deposited all the requested document and the desired amount to the nearest Indane gas distributor whose address I have mentioned below. VIKAS DISTRIBUTOR INDANE LPG DISTRIBUTOR Krishnapur, Newtown, Kolkata, 700102 I had deposited the amount on 26/02/2015 and all my document was also verified on the same day. They had promised me to get the cylinder handed over with in next 10 days. But till today I haven’t received the cylinder . Its already more than 33 days past but no response from the distributor. I have called them multiple times but there response is too bad . Can you please escalate this case and do the needful urgently . Thanks Manoranjan

BOOKED LPG ON27.02.2015 BUT THIS BOOKING CANCELLED WITH OUT ANY PRIOR INTIMATION. I GOT LAST LPG CYLINDER ON 12.02.2015 BUT MESSAGE CAME ON 14.02.2015. I HAVE GOT TWO TIMES SUBSIDY. KINDLY LET ME WHY MY BOOKING CANCELLED WITHOUT ANY INTIMATION.. MY PARTICULAR ARE GIVEN BELOW... CUSTOMER NO--ZB01816, LPG ID[protected]. DISTIBUTOR---- CHIRAG, SILIGURI. AADHAAR NO[protected]. I WOULD BE HIGHLY GRATEFUL IF YOU KINDLY TAKE NECESSARY STEP SO THAT I CAN GET MY LPG CYLINDER SMOOTHLY

I have book my sylinder on 25th of March 2015.and the referrence I'd is R[protected].but still m not receive my gas.i am trying to contact customer care no from last 2 days but it's not responding.i m not satisfy with Indane gas service.its really very bad service.every time every month I m facing gas delivery problem.working tat of gas delivery is 7days but today is 9th day.so please confirm me when I get cylinder otherwise i will go to consumer court for complaint.

Dear sir I am LPG gas consumer . I come under with R.S indane service Beur anisabad patna -2 my consumer no-4803934 my Problem is after booking they have not supply the gas . I have only one cylinder presently . I book the gas on 21/03/2015 my booking no is 662198 and challen Generated was 27/032015 but cylinder was not deliver yet at my home . I contect With vender as well as distributor office both of them said that your booking was cancel. You can book new Cylinder after that deliver for new year or new month .so i request you to please look in the matter and take Strong action against such type of agency and solve my problem.

i have booked a refill as consumer no.cx10091905 as on 15 march 2015 registered with ref no. 290718.on 26 th march i have received a message that my refill has been delivered against cash memo no. [protected]. but i haven't got the refill till 2nd april. and no one is picking the phone at distributor office. our distributor is desh bhagat gas service islamabad. i don't know what they do? plz. send e my refill. thanks.

Kalpana Agencies is Indane distributor for West Bangalore... they supplying Indane gas between 20 to 30 days after booking... that too after some remainder's... they will supply 3-4 days after bill generation... plz look on this ... this time we have booked almost 1 month back (8th Mar) bill generated on 30th Mar after our two visits to their office but still not delivered...