Indian Oil Corporation [IOC] Complaints & Reviews

Today morning while taking petrol from JOAQUIM PETROLEUM IOCL dealer at sion trombay road DEONAR we have noticed some discrepancy at this petrol pump. The petrol pump person was asked to fill the to petrol for rupees 1000 while he was charging the petrol the machine meter jumped from rupees 740 to directly rupees 1000. When we bought this to the notice of the person charging the petrol he reluctantly agreed to fill the balanced petrol. The IOCL people around the vehicle were trying to divert our attention not to see the meter. We are lodging this complaint to take a stringent action against this IOCL dealer so he should not repeat this kind of action against some innocent person taking petrol from IOCL dealers. Your system should be fool proof so the customer is not cheated.

My consumer id is cx7758038, there is only 7 cylinder has been used by me during the year 2014-15 but the distributor deny to allot subsidy saying that my quota of 12 cylinder has been completed. In my lpg book only 07 entry were made which were actully availed by me. I tried many to contact at customer care helpline no but there is no response from side... My mail id is [protected]@gmail.com and my contact no is [protected]

Dear sir my near gas agency name-Pitambra gas service Dibiyapur conection no-cx[protected] my booking date[protected] booking no-67/29 but not delivert from till date[protected] its problem continue so please my problem solve fast.

Kolkata 34 A Nirmal Chandra Street Kolkata – 700013 Ph:[protected] Sir, Suddenly my gas connection was deactivated by the Distributor named “Green Indane” at Kaikhali Kolkata -52. But I was not able to book the same. As per the instruction I approached the gas agency, they informed me that I have to request to your IBP House office, the connection will be activated by them only. After visiting your office at Nirmal Chandra Street, PRA Mrs. Banerjee( Madam) told and informed me that you produce your KYC then the gas agency can activate the same. Where I will apply for the reactivation of my gas connection. Further I contacted the gas agency many times but I received the same reply from them. The gas connection has not been activated till date. I am helpless. If you are not helping me, I will go to consumer forum.

Hi, I booked gas cylinder on March 18th against consumer number CX11992035 registered with ref no.873086 and cylinder got delivered on March 31. But haven't received log subsidy Amt still. Cash memo [protected]. I already received subsidy amt once for cylinder booked on jan so not sit sure why there is an issue this time. Kindly look into it asap

I have booked a cylinder on 13/03/2015 on mobile phone with booking no.387151.But till today the distributor did not supply me the cylinder..On 03/04/2015 I was informed on sms about a cash memo [protected] prior to the delivery of cylinder.But till today the cylinder was not been supplied to me.So many customers in this area have similar complaints.My lpg id is.[protected]..Consumer no. is25947.The distributing agency is BARUIPUR GAS SERVICE

Hi, I want to raise a complaint against for not receiving LPG gas cylinder, which was booked on 23 rd March 2015. I have received a gas delivery message on 31st March 2015 but gas wasn’t delivered that day. I have not received till yet gas against my booking. I have try contact many times to SONDHI GAS Agency’s Manager ([protected]), most of time he did not pick the phone, once I get connected he replied that delivery boy has move out for gas delivery, when I contact to gas delivery boy Mr. Sarvesh ([protected]) he replied that “he is not available on the site, He will deliver the gas on tomorrow”. I have tried many time to contact gas agency but every time they did not pick the phone. Gas Booking No.:-[protected] Cash memo No.:-[protected] 1st April 2015 :-I have raised a complaint in IOCL costumer care center(complaint no[protected]. 2nd April 2015 :- I have received a message from SBI “LPG subsidy of Rs.192.18 credited on my account” Note: Why gas has not delivered and subsidy amount has been credited in my account. My Details are mention below: Name :Sankha Bhattacharjee, Address : A-2nd, H.NO-239, Madangir, ND-62 Consumer No :29944 Connection : LPG-INDANE Agency Name : SONDHI GAS Agency, Saket, New Delhi, Pin-110017 Phone No : [protected] Email ID: Bhattacharjee.[protected]@gmail.com

I have booked a cylinder on 18/12/2014 on mobile phone with booking no.409911.But till today the distributor did not supply me the cylinder.I complained this matter online through feedback 2 weeks ago.On 25/03/2015 I was informed on sms about a cash memo [protected] prior to the delivery of cylinder.But till today the cylinder was not been supplied to me.So many customers in this area have similar complaints.My lpg id is.[protected]..Consumer no. is13561.The distributing agency is Thampurati Trivandrum

I am consumer of Indane at Jhansi, Ram Raja Indane Gas Service. My booking was done through phone . On 21st March 2015 I received SMS stating that my Cash Memo No i [protected], & Booking No is 220127. It was informed that gas will be delivered with in short period. I am sorry to inform you that till today i.e.3rd April 2015 LPG has not been supplied to me. It appears there is some bungling going on. Please enquire the matter and take early action. Vijay Kumar Agarwal

No response of my complaint: On 23/03/2015 I asked the operator to fill the tank with Rs. 200/- Operator started filling without asking to see ZERO reading, with continuous previous reading of Rs 40.37. I objected for this action the operator continue upto a reading of 240.15. After my objection and to give the explaination from the operator, one of the other operators caught my collar. For my safety I pushed the person away. Then the operatos beaten me. Immediately I had a contact with FIELD OFFICER Mr. Tarun Saxena on his mobile No. [protected] and asked for help. The Field Officer adviced me to lodge a complaint in the complaint book. I did the same wide complaint Sr. No. 44 dated 23/03/2015 with all details and happenings with me. On 24/03/2015 I got a message on my eMail ID ([protected]@gmail.com) that all the:- "This is a automated RO and all transaction done at any machine automatically get entered in computer and dealer has no control over that. I saw the transaction before your vehicle, it is Rs100/-. When one transaction gets complete, Machine will start from zero only. Hence as per automation you have been fuelled for Rs240.15 for 3.97lts of Petrol and you have been charged for same only". I have the cash memo of Rs 200/- of the same date then the unexpected statement of the Field Officer is totally false and is seems to save the Owner of the Indian Oil Filling Station. I am hurt and with the behaviour and investigation with negative statement of Field Officer. A positive and favourable action is expected from your side. With Regards Pankaj Gulati Min of Defence M-[protected] eMail ID - [protected]@gmail.com

I submitted my complaint against the refilling petrol pump distributor M/s Mahenddra, Karkarduma, Delhi on 24 March but no response from IOC till date. Even my complain matter is also seen now. Immediate action is expected. Regards Pankaj Gulati

DEAR SIR/MADAM I AM FROM DELHI GAS AGENCY IS HEM GAS AGENCY MY CONSUMER NO. IS 21998 I HAD BOOKED A CYLINDER ON 20.3.15 REF. NO.341374 I AM STILL WAITING FOR A CYLINDER WHEN I WENT TO GAS AGENCY THEY TOLD ME THAT MADAM IT HAS GOT CANCELLED ON 30.3.2015 WHY IT HAS GOT CANCELLED 2ND THING HE TOLD ME THAT WITHOUT CASH MEMO NO. A CYLINDER CAN NOT BE DELIVERED KINDLY CONFIRM AS PER AN ATTACHED FILE THAT WITHOUT CASH MEMO NO. CYLINDERS ARE DELIVERED OR NOT NOW PLZ TELL US WHAT TO DO. REGARDS NEELOFAR NAAZ

Ref: Indane LPG Booking No: 900146 dated[protected] against Consumer No. 0912, Consumer ID:[protected] Sir, One LPG Cylinder was booked on on-line on[protected], Booking No. 900146 . Today status of booking is shown " Cancelled " . It was informed to my dealer who also confirmed me the fact but he expressed inability to say the cause of cancellation . I would like to know the reason for which my booking was cancelled . With regard, Sudhir Ch. Saha

Hello, Consumer Number:43560 I booked my gas on March 19th, 2015 but still not delivered. None of the customer care landline numbers are working, Its painful to visit their office direclty everytime for simple query. Executives are providing false information about delivery. Our family members were in Home on April 02nd, 2015 whole day. No one attempted to deliver the gas or no call from delivery person.But it was returned due to "Door lock". When i visited the Agency in person today, male executive who sitting there gave me phone number of delivery guy and asking me to check with him harshly.Very worst and rude behaviour from that male executive.. Is this the way to treat the customer. He is blackmailing me that will cancel my booking, so that it leads for me to wait next 15 to 20 days/ I will file a case legally if the cylinder not delivered to me in a day..

DEAR SIR/MADAM I AM FROM DELHI GAS AGENCY IS PARADISE ENT. MY CONSUMER NO. IS 6627 I HAD BOOKED A CYLINDER ON 20.3.15 REF. NO.362885 I AM STILL WAITING FOR A CYLINDER BUT I HAVE RECD A MESSAGE THAT YOUR CYLINDER HAS BEEN DELIVERED WIDE CASH MEMO NO. [protected] DT 3.4.2015 IN THE MORNING A MESSAGE RECEIVED THAT WE WILL SOON DELIVER YOUR CYLINDER NOW PLZ TELL US WHAT TO DO. REGARDS RAHIMA BEE

LPG ID: 3 [protected] Consumer No.: 25278 Consumer Name: DIWAN SINGH BISHT Aadhaar Number: [protected] Distributor Code: 155455 Distributor Name: RANJAN GAS SERVICE Hi, I have booked only two Gas Cylinders in last year. But I have checked it in Online it displayed I have booked -6 times in last year. The GAS Distributor has blacked my 4 Cylinders. Kindly take the Action about it. (I have attached Print screen)

I have given my Aadhaar details to Indane Gas, Banjara Gas Service, Hyderabad in 2013 and got updated even in Bank. But no money was credited to my axis bank account. The status details are as below Check PAHAL (CTC) Status<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> LPG ID Consumer No. Consumer Name Distributor Name: Aadhaar Linking Status in LPG Aadhaar Linking Status in Bank (As per NPCI) Bank Account Status in LPG (Non Aadhaar based) Remarks 3 [protected] 32941 RAO K.S.N.M. BANJARA GAS SERVICE <?xml:namespace prefix = v ns = "urn:schemas-microsoft-com:vml" /> Aadhar no is xx7277 [protected] Axis Bank Please visit your nearest bank branch to link your Aadhaar number. Your Aadhaar History Bank Linking Status Aadhaar Number : xx7277 Bank Name : Axis Bank Bank Linkng Status : NO Bank Linking Date : [protected] Bank Name : Axis Bank Bank Linkng Status : YES Bank Linking Date : [protected] Your Aadhaar Status Bank Linking Status Aadhaar Number : ********7277 Bank Linkng Status : Inactive Bank Linking Date : [protected] Bank Name : Axis Bank OMC Connection Details IOCL : YES Click + icon to see more details Distributor Name : BANJARA GAS SERVICE Consumer No : 32941 Consumer Name : RAO K.S.N.M. Connection Status : Active Your aadhaar number is linked to LPG. Please provide copy of aadhaar letter to bank for linking your aadhaar to your bank and receiving subsidy towards your domestic LPG supplies in your bank account. At no fault from our end we did not receive any amount till date. Even today Bank linking shows Active on 11.07.2013 and No as on 29.01.2015. This may please be noticed and suitable instructions to be given to Gas Agency and as well bank and amount due since 2013 to be credited to my account accordingly.

To M/s K-2 International Gas Service Kind Attn: Respective Mr.Duggle ji Sub: Complain for Subsidy Not Received (Consumer No.45407) R/Sir I was one gas cylinder Refill booking (Consumer No.45407) on 27.03.2015 at telephonic (Requested to Mr.Sanjay in your Employee) & Cyl Received on 28.03.2015 thro Mr.AmarpAl (Delevery man) than Mr.Amarpal not given Gas Bkng. Slip & I was talked 4 to 5 times Mr.Sanjay & Mr. Nitin, regarding Slip & Subsidy transfer in my A/c. But not respectfully response me.& till date not received Subsidy in my bank a/c. So please tell me why are not transfer subsidy in my bank A/c. & once again it is my humble request to you kindly look this matter please. & Mr.Sanjay knows all is history. Thanks & Regards,

My consumer no.15251 .I have booked gas cylender on 27/03/2015 vide booking no.560250 and Cash Memo no-[protected] date -31/03/2015 on Iverson inquire on 02/04/2015 at ivrs they informed that cylinder has been delivered, but till today Ie. 03/04/2015. Plz look in to the matter and arrange the supply...

My consumer no.9020 .I have booked gas cylender on 07/03/2015 vide booking no.466144 on ivrsOn inquire on 02/04/2015 at ivrs they informed that cylinder has been delivered, but till today Ie. 03/04/2015. Pl look in to the matter and arrange the supply.