Indian Oil Corporation [IOC] Complaints & Reviews

I visited the Pump number 2 on 5th April ~ 5 pm at the above Indian Oil fuel station and requested Rs 500 worth fuel in my Bike but the attendant with an dishonest intent did not set the meter to ZERO and started from the point where he stopped for the previous customer (I guess Rs 200). My Bike gets full tank with 7.4 liter Petrol (Rs 500) but showed 3/4th full and when asked, the attendant was extremely blunt. Such dealers and attendants bring extreme bad name for Indian Oil and action is warranted. I have stopped using IOCL pumps after the incident and if no action is taken I will start spreading this incident to my friends & relatives so that they can also avoid IOCL in general and above dealer specifically. My Invoice number for above transaction is 3227; Rs 500.90; 7.40 ltr; Date 05/04/2015

my customer no 32286 distributor name sri perumal gas agency arakkonam lpg id[protected] dist code 132912 complaint details-DUE TO WRONG CLICK AS OUT OF SUBSITY OPTION IT HAS BEEN ACTIVATED.SO PLEASE KINDLY DEACTIVATED PLEASE SIR. email id [protected]@gmail.com cell [protected]

1) I have already complained to IOC complaint centre, complaint no.2040964. 2) Second complaint in Area office IOC patna, Complaint No. 09. 3) Third complaint, Chief Secretary, public Grievance Cell, Bihar, Grievance no.:- CSPGC/BIH/00084. Rajiv R. Kumar LPG ID:[protected] Consumer No.: CX10935268 Transfer from P. P. Indane (Bihar Sharif) to Bharti Indane Service (Rajgir) within dist.: Nalanda, State: Bihar Owner Name: shri Jawahar Prasad Phone no.: [protected] On Mar 14, 2015 10:16 AM, "Rajeev Kumar" <[protected]@gmail.com> wrote: To, SRI JAWAHAR PRASAD/Munna Jee Bharti Indane Gas Dear Sir, I have submitted Transfer paper (TV) to you on 11/03/2015. I have transfer from P.P. Indane Bihar Sharif. I have submitted all required paper after your verification and you have accpeted all paper and said that within 7 days you have handed over Original paper to me of Gas connection including all formalities. I just want to know that whether my paper is under process or till now it is pending at your side because I have inquired to IOC office, Mumbai but they told that your TV is not seeding yet . As per the instruction given by you, I have given a signing authority letter to my wife on behalf of myself. Kindly co-operate and provide us connection at the earliest. Hope for your positive and favorable reply at the earliest. Please refer the attached file for reference. Thanks & Regards, Rajiv Ranjan Kumar [protected]

Complaint Details : Sir, my name is Shishir Kumar Srivasatav, I have made a mistake, I select opt out of subsidy by mistake please I regret you to cancel my request. My detail about connection is mentioned below: LPG Id :[protected] Consumer No : 6675 consumer name : Shishir Kumar Srivastav Distributor Name : Rajkamal Indane Gas Service, gonda up Name : Shishir Kumar Srivastav Mobile no : [protected] Aadhaar Number :[protected] Email address :[protected][protected]@gmail.com State :Uttar Pradesh I humbly request you kindly de-active by wrong booking OPT Scroll of Honour. Thank you.

IDNANE consumer No: 5446 with Nutan Enterprise, Mangalore. Refill booked on[protected] Booking No:252889, Cash Memo No:[protected] dtd:[protected]. But refill is not delivered till today[protected]. How can the Cash Memo once generated can be cancelled on the pretext of Year End, even though they had 3 days time in March itslef to deliver the Cylinder ? If booking is cancelled is it not the duty of the IOC to re-book the same on 1st April, or atleast inform the consumer through SMS that their booking is cancelled and same needs to be re-booked on 1st April as per their new Rule ??

Sir, My lpg Id - 3 [protected] Consumer Name - senbagam Consumer no - 51928 Distributor no - 132905 Name- JayaSakthi agencies Aadhaar Id no.[protected] I had transfer my connection from Mr.Veerachamy last two month ago. I need to activate and update my connection on online .as same user name for my easy transaction. When It's not possible please unregister my consumer no from on line. Please take action immediately By Yours faithfully

Dear Sir We have applied for gas before 15 days. but yet it is not been delivered. please check the issue and help me asap. cash memo is - [protected] LPG ID[protected] Ramesh Chand [protected] Sargam Estate Properties Haridwar

Sir/Madam, Gas Agency: Payal Gas (East Delhi) Consumer No. 19702 I am a Senior Citizen (80+ years). I had booked my LPG refill (Subsidized) in last week of March 2015. On inquiring today the agency says that the order is cancelled and no reason was given. I am feeling harassed and suspect a foul play in this. I request you to look into the matter and get my subsidized cylinder of last month delivered at the earliest.

I have booked a refill and its been 6 days we are calling the distributor. The person on call sometimes say that he is coming to deliver and sometimes lie that he already came, now he is not picking up the call. Moreover these people don't have a sense of talking, they talk very rudely. Everytime after booking the refill this scenario happens. Please take some action.

My Indane distributor is Shelly Gas Agency, Nettayam Trivandrum. My consumer number is TR 22247. I had booked my refill on[protected] booking.no- 464358, have not got refill yet. Today I checked the status through phone and came to know that the booking until[protected] has been cleared by distributor. The system allowed to book a refill today.Then why was my booking not delivered? I called the agency, they cut the call thrice and 4th time when I said I am recording the call, they are shouting at me. This has occurred before also, and I am not able to reach Indane complaints through toll free number also. Please help, is my booking cancelled? How can that happen? I need refill urgently.

Dear Sir, I am Vinay Kumar Agarwal.I am a consumer of Kashipur Gas Service, Kashipur (Agency code-156524). My consumer Number is 32317. I applied for a DBC gas connection on February 29, 2014 and submitted all required document with my application.But still I did not get the DBC connection.Agency employees and Consumer complaint helpline associates did not give me the satisfactory answer regarding my DBC connection.So please solve my problem as soon as possible.

DEAR SIR, I GOT MY CON NO. NBX6507 TRANSFERRED FROM IOCL TO ADITI HP GAS ENTERPRISES KAPAN BIBHUTIPUR SAMASTIPUR ON[protected] BUT WHENEVER I GTO TO TAKE MY CONCERNED ANGENCY TURNS ME BACK WITH AFFRONT BEHAVIOUR AND TAKES TIME AFTER TIME. AND UNTIL NOW I HAVE NOT GOT MY RIGHTFUL CYLINDER AND CONSUMER CARD EITHER WHY SUCH TARDY? SHOULD I GO TO TAKE LEGAL ACTION REGARDING THIS MATTER.

Distributor details: Distributor Name: BANKURA GAS DISTRIBUTOR Sales Group: Address: PO KENDUADIHI, BANKURA, BANKURA, BANKURA, WB Topic: My customer number is 869. Today the service person of the distributor side misbehaved tremendously. He try to convince to take an lick cylinder which may cause any fatal accident. Where should I complain about it, I couldn't find any way....

On 30.03.2015, a delivery boy from Guhan Gas, my Indane agency came with the gas cylinder that i had booked two months back. When I a, 70 year widow went inside to take the book, he left with the cylinder. Repeated calls were made on 31.03.2015 with no response.My daughter in law went in person on 01.04.2015 with cylinder but assured that it would be delivered.But no delivery took place till date.On 03.03.2015, my son and daughter in law went again to the agency only to be told that the cylinder was given to some one else.It was also stated that my bill is dated 01.04 2015. The sms of cash memo was received on 30.03.2015 at 2.51 pm, the delivery boy came at 12.00 pm but the agency is saying that my bill is dated 01.04.2014 with a revised rate. Then what happened to my cylinder mentioned in cash memo of 30.03.2015. I presume deliberate misappropriation with ulterior motives. No cylinder delivered till date.Kindly take immediate action for delivery of cylinder. Action is also sought against the agency for misappropriation and inhuman treatment. T. Rukmini Amma Con No. 4909774 Sudarsanam manacaud Tvpm 695009 Mob. [protected],[protected]

Dear Sir My name is Rakhi Kardam. My Customer no is-39491 I had book my Cilender on 18/03/15 but they cant deliverd on time then I was complaint This thing on your complaint no but they were not Given me any solution now I was again called your customer care but they cant response and customer care no not exist any further information. My complaint no is 2024390.i was visit your distributor store but there people doing miss behaviour with me. Please solved my problem as soon as possible.other wise I am going on consumer forum very shortly. Thanks & regards Rakhi kardam

Today morning while taking petrol from JOAQUIM PETROLEUM IOCL dealer at sion trombay road DEONAR we have noticed some discrepancy at this petrol pump. The petrol pump person was asked to fill the to petrol for rupees 1000 while he was charging the petrol the machine meter jumped from rupees 740 to directly rupees 1000. When we bought this to the notice of the person charging the petrol he reluctantly agreed to fill the balanced petrol. The IOCL people around the vehicle were trying to divert our attention not to see the meter. We are lodging this complaint to take a stringent action against this IOCL dealer so he should not repeat this kind of action against some innocent person taking petrol from IOCL dealers. Your system should be fool proof so the customer is not cheated.

My consumer id is cx7758038, there is only 7 cylinder has been used by me during the year 2014-15 but the distributor deny to allot subsidy saying that my quota of 12 cylinder has been completed. In my lpg book only 07 entry were made which were actully availed by me. I tried many to contact at customer care helpline no but there is no response from side... My mail id is [protected]@gmail.com and my contact no is [protected]

Dear sir my near gas agency name-Pitambra gas service Dibiyapur conection no-cx[protected] my booking date[protected] booking no-67/29 but not delivert from till date[protected] its problem continue so please my problem solve fast.

Kolkata 34 A Nirmal Chandra Street Kolkata – 700013 Ph:[protected] Sir, Suddenly my gas connection was deactivated by the Distributor named “Green Indane” at Kaikhali Kolkata -52. But I was not able to book the same. As per the instruction I approached the gas agency, they informed me that I have to request to your IBP House office, the connection will be activated by them only. After visiting your office at Nirmal Chandra Street, PRA Mrs. Banerjee( Madam) told and informed me that you produce your KYC then the gas agency can activate the same. Where I will apply for the reactivation of my gas connection. Further I contacted the gas agency many times but I received the same reply from them. The gas connection has not been activated till date. I am helpless. If you are not helping me, I will go to consumer forum.

Hi, I booked gas cylinder on March 18th against consumer number CX11992035 registered with ref no.873086 and cylinder got delivered on March 31. But haven't received log subsidy Amt still. Cash memo [protected]. I already received subsidy amt once for cylinder booked on jan so not sit sure why there is an issue this time. Kindly look into it asap