Indian Oil Corporation [IOC] Complaints & Reviews

Sir, air pump is not working in your petrol pumb for last 4 months, You are taking much of amount as petrol fee, then why are you not focusing on customer needs, Pump location, near Dundlod fatak, Jaipur pilani road, possible kindy do as it working...

I'm from arrah bihar and my complain is about distributor who cheated me and stole my gas passbook
When I asked him to return the card he told me that he has to do some work he return it in 2 to 3 minutes but he ran away

I have booked lpg gas on 13th November 2021 via Amazon then i changed my mind then booking cancelled but still not received any refund so please help me and refund my money 926 rupees

Every time i book a Indane cylinder in hyderabad - telanagana, agency people charge us extra delivery charges ( Rs 30) which has been not mentioned anywhere. there is no recepit for this extra amount been charged

This is open way of harassing your customer.

I as request for required new regulator for replacement of my lost regulator. But they charges me as below,
Regulator cost = Rs. 295.00
Document charge = Rs. 120.00
Totally they charged me Rs. 415.00 for regulator.
I don't know what is document charge in this issue. So, Pls do the needfully.

Ranga Agencies
Customer no. 350840

Regards,
M. Murugavel

Online line paid INDANE GAS, Till now not received- booking references #[protected].

JAI MATAJI INDANE GRAMIN VITRA
JHARPOKHARI
757085

ToWhom it may concernINDIAN OIL CORPORATION LIMITED
Indian Oil Bhavan
2, Gariahat Rd S, Dhakuria, Jodhpur Park, Kolkata-700068

Respected Sir,
I hereby like to inform you that, today (10.11.2021), in the morning a guy came representing himself from the gas cylinder distribution center for gas servicing, but when I asked for proof for the same, he was unable to do so. Moreover, I was not well and I was alone at home hence I requested him to come later, he said to show the last delivery receipt for this compensation. I did so, later on when I was trying to book my gas cylinder, continuously it showed that my gas booking is suspended. When I called the customer care toll free number they checked and said that my gas booking is suspended by the gas distributor. Besides, I was not provided any sort of notification or any kind of information. My consumer Id is: [protected] LPG ID[protected] and the registered mobile number is- [protected]. I would also like to know that, is it necessary to take the gas servicing even when I am ill that too in this pandemic situation? Me and my family is facing a lot of problems due to this unnotified situation. The gas cylinder at home has gone empty, hence I am unable to do any kind of cooking presently. I have to go out and buy food daily with so much sickness. It is an earnest request to look after the issue and start my gas booking service immediately.
Thanks and Regards
Mrs. Asima Dhar
223 K.C. Bose Road Extn.
P.O. Kodalia, P.S. Sonarpur
Kolkata- 700147
Contact no- [protected]

Water is mixed in petrol at Nagole, hyderabad Indian Petrol Bunk.

Respected sir, I was a domestic gas consumer in BPCL.Recently I transferred it to Indian oil but the agency employee take too much time to give me connection approx 20 days.When I asked what's the reason for this delay One of the employee of Das Agency nick Name "Manti", Karimganj, 788711
Misbehave with me And use abused language.
So sir please takes legal action for that behaviour.

I am writing this complaint to notify you that how your franchises are playing with customers. They don't bothered or care about the customers like us.

I have booked a cylinder refilling request on 31st Oct'21,

My booking order no: [protected]
Consumer no: [protected]
Payment mode: Paytm

Since after I am calling to your franchises Eswar Agency ( ghatkesar branch) minimum twice a day but none of your agency staff is bothering to my request. Everyday they are giving fake commitment. Is this way we are dealing with customer? I believe after this complaint, you should take some stringent action.

Last 10 days we are struggling like anything because of such pathetic service by your franchise Eswar Agency.

#baneswaragency #attentioniol

I hereby like to inform you that, today (10.11.2021), in the morning a guy came representing himself from the gas cylinder distribution center for gas servicing, but when I asked for proof for the same, he was unable to do so. Moreover, I was not well and I was alone at home hence I requested him to come later, he said to show the last delivery receipt for this compensation. I did so, later on when I was trying to book my gas cylinder, continuously it showed that my gas booking is suspended. When I called the customer care toll free number they checked and said that my gas booking is suspended due to a complaint from the distributor. Besides, I was not provided any sort of notification or any kind of information. My consumer Id is: [protected] LPG ID[protected] and the registered mobile number is- [protected]. It is an earnest request to look after the issue and start my gas booking service immediately.

Land occupied

Today evening i hade gone to indian oil petrol pump to refil. The was no liquid cash with me so i have opt to pat via GPAY they have refused to accept the sum of 50 through gpay .Then what is the meaning of digital india. And the staff in that pumb misbenave to me also.This is a serious issue. I have filled petrol from bharat petroleum pump through gpay for this amount.

I have a gas connection with bee gas service Amritsar, They are not processing my refund. Dealer is not listening to me.

Kindly advise whats needs to be done.

I am from Gwalior, today (8/11/2021) i was taken 5L Petrol from Sarda Auto Fule Pump Bhind Road Gwalior M.P. that vendor is given me 5L Petrol at price 535 ([protected]@107) but the petrol price are reduced by government but he is not reduce the price, so I want to clarify this why the vendor is not reduce the price of petrol.

This is to report a fraud instance in PMS filling station located in Miyapur near alwyn x roads. i saw diesel leaking from the nozzle of fuel gun when employee is filling in the vehicle which is in front of me and when my turn came i got out of my car and asked him why is it leaking and he took me to a conversation and diverted my mind and completed him job in 3-4 seconds. and the answer he gave me is, the leakage will not impact me as it is only for 500.. if we take more diesel or full tank then only it will impact. i didnt get time to argue with that employee as i have guests in my car.

when i search in google about this fuel station, there are many such complaints and i dnt know why any action is not taken.
1. Equipment in the filling station should be repaired or changed.
2. Staff should get a proper lesson that they should fear to cheat people.
3. not resetting the meter to Zero and diverting customer focus.

Your order is delivered with invoice no.[protected]. eInvoice & give feedback https://cx.indianoil.in/webcenter/portal/LPG/pages_rf?cId=[protected]
INDANE - This is the msg I got. Please help me resolve

Essential air service of air not provided by nehru Nagar police patrol pump bhopal mp

Dear IOCL

Your dealer Mr Sathyanara petrol filling station
Address 15-110 Main road Kapavaram
Westgodavari pin 534350 Near Kovvur They are completely Miss Use the Guidance and MIs behaving to women Kindly take action on those Petrol pump or else we will file on the Legal issue those who are misbehaving not follow the guidlance any information contact us [protected]

Hello, I Anumpam raj Form Dasagram, sabang paschim medinipur. Are hereby launched a complain about the bad quality of petorl in my local Service station (Maa gouri Kisan Seva Kendra). I think amount of kerosene is gratert than petorl. As a result it should be damaged in our engine. In my experience bike milage reduced near about half from it's original. We request repeatedly but nothing important. So I request to you please check the petorl quality in this service station and remove local people worried. Thank you.