Indian Oil Corporation [IOC] Complaints & Reviews

Less petrol deliver by the delivery boy and misbehaving . When I askeed the manager he also starting misbehaving . Kindly take necessary action and make my loss recover for less dilivery of petrol .

KKPANDE
[protected]

I am a customer of yours who lives in Thalakulathur, Kozhikode district in Kerala .Today I got a gas cylinder from your agency, showing 908 rupees online but your executive bought it for 955 rupees and did not give the bill receipt and left without hanging the gas. It is hoped that appropriate action will be taken for this.

I was travelling by car from yamunanagar to jind via karnal on 01 November 2021 in morning around 8 am.
I was thinking to check air pressure of tyre and tried many Indian oil filling station on road damla (Yamunanagar), karnal and near asandh .
But all of them denied me to check air pressure and refill air.
You are providing free air at your filling stations, but I think services are only on paper not on ground.
Kindly do needful in the matter, otherwise Indian oil reputation will completely be destroyed.

On 29Oct2021, between 4:30pm-5pm, I reached Sri Raja Kempegowda Fuel Station IOC, at Nehru Nagar, Bangalore-560064. I asked for petrol of Rs 110 in my 2-wheeler. The petrol-guy abruptly stopped doling petrol within 3-4 seconds of having started, because the petrol was splashing out instead of going in. I asked the guy to fill the rest of the petrol, but he informed that Rs110 petrol has already been doled out. Since the time taken was way less than usual time in doling Rs110 petrol and petrol got wasted also, I asked the male manager/owner to compensate me for the loss. But he (the manager), refused, citing that full petrol has been given. In a rude way, he also said that I can get it physically verified. But when I agreed, he was furious. He now started detailing all this to other customers in Kannada language. When I objected, he raised his hand in a gesture to beat me and told me to move out, else "maarenge", by now all his employees were staring me threateningly. The manager removed 1 litre of petrol from my tank. When I again queued in line to get petrol, he refused to give me petrol. When i insisted that he cannot refuse me, he yelled at me and threatened me to move out else face consequence, and bring a bottle next time for petrol, else he won't sell petrol to me. I even told him that am a customer and he can't talk to me like this just because I asked for a physical check of petrol quantity, but he kept threatening me like a goon. It had started raining, and I had to walk to my home with my 2 wheeler, since much more petrol was taken out from my scooter than that doled-in.
This is a clear Gundaraaj (gangsterdom). As a predence to all petrol pump stations, I want you to cancel his license and ask him to give me a written apology. I also want that IOC compensates me for the actual loss that I had to suffer both monetarily and mentally (I suffer from severe hypertension).

Is it mandatory to inspect the domestic Gas connection by the agency official, is so then whether they are sufficiently trained to do so. What is the charges for that.

I had booked through Google pay upi but then cancelled for some reason but I did not get refund...pls help...in india oil app showing refunded money

I am vijay kumar living in potia gaon, jorhat, assam, 785101. We're not receiving any cylinder from gas agencies. But their workers are selling cylinders in black market to general store and other cylinders shops. Online booking get cancelled after 10 days even after generating invoices. There're old people alone in home who has to catch hold of gas vehicles whenever they pass. Even cylinder delivery person charge Rs. 100 more then invoiced amount. Please have a look.

Sir/Ma'am,
With due respect it is to say that Harsh nagar, kanpur petrol pump fills 160/- per litre 100 octane petrol without taking consent of the customer.
Pump attendant speaks very fast about the petrol and without taking consent immediately fills the petrol.
Kindly look into the matter and do the needful.
Thanks!

Hi
This is to inform you that at one of your outlet that is KUNDAN PETROL PUMP WHICH IS IN MORADABAD UTTAR PRADESH DELHI ROAD 244001
I went to refill my bike fuel.
A man you was saying that he is the manager there a turban guy starting abusing and pushing me is that behaviour IOC is conveying to there customers??
I am a responsible citizen of india and i have my respect if they are the employees who are mis behaving are of IOC so the company is responsible for the things.
I request IOC to kindly take strong steps against the employee or the pump, should inform owner about these things to avoid any further major dispute and strict measure should be taken against that guy who is manager there.
Thank you

We are having an issue with our regulator. It has become very hard to remove and again fix it in a gas’s cylinder so request you to please change it.

Thank you

Need to change my gas regulator

I visited Indian oil petrol pump ( 218632) located near Bandel at Delhi road high way. After oil filling I asked regarding air filling but I was informed that this facility is not working since a month.
Requesting the authority to take a positive step as early as possible.

Thanking you

(Subhasish Bandyopadhyay)

1. Consumer number cx790761
date:[protected]
ivrs : [protected]
number : [protected]

2. Consumer number cx790761 ([protected])
date :[protected]
ivrs : [protected]
number :[protected]

please help to delink the above connection with aadhar which i have surrenered long back, as at present i am having new connection, thanks

Dear Sirs,
I want to file a complaint against Tax Invoice No. :[protected] & Booking No. :[protected] both dated 25.10.2021, our gas delivery man was overcharged for delivery of cylinder. The actual price is Rs.926/- but he was forcefully overcharged the amount of Rs.966/- (926+40). It has happened several times. Please take necessary action ASAP....

I have a cng vehicle. I'm regularly using this for commercial purpose. For filling I am daily going to freedom CNG pump at kannur Kerala. First of all the timing is bad it's 7am to night 8pm only. That's main issue. This is one and only CNG pump is there in our town. I have to drive more than 15kms to this pump to refill the vehicle. Second thing is filling problem. It's not working properly. Always has compressor problem. They are not taking any initiative to resolve. Kindly accept this complaint and do the needful as soon as possible. I'm expecting your reply for more details please mail me [protected]@gmail.com

CONSUMER NO.: [protected]
ORDER NO :[protected]
ODER DATE: 23/11/2021, 11:49 AM

My cylinder has been getting delivered at wrong address multiple times despite myself complaining multiple times personally at the branch no corrective action is taken. Its so disheartening for such a good brand not treating their faithful customers in right manner. Thanking in anticipation and requesting to update my address on paper as per my aadhar card.

I have booked refil cylinder on 21.10.2021 and paid money online. Today I got message saying cylinder is delivered but cylinder is yet to delivered.
Consumer no-[protected]
Order no[protected]

It is usual practice of RAMJAY petrol pump, THIRUVERUMBUR, TRICHY, TN-620013. That they refuse to accept digital payment i.e. through debit card r any other mode... Similarly this petrol pump maximum times or usually keep their free air services shut down...when I and other staff complain regarding this, they tell give us some time.but in a month 25 days it is out of service s..
It is requested to take action against these petrol pump and issue guidelines to accept digital payment and to provide 24 hrs free air services..

I’m getting all the messages which I have attached below! Why are they used my phone number? This is a wrong messages I’m getting
Invoice[protected] of amt Rs.915.5 generated for Order[protected] shall be delivered shortly. please share DAC 8517 at the time of delivery.
INDANE
Invoice generated for Rs. 915.5.Share DAC 8517 on delivery. Download eInvoice https://cx.indianoil.in/webcenter/portal/LPG/pages_h?cId=[protected]
INDANE
Your order is delivered with invoice no.[protected]. eInvoice & give feedback https://cx.indianoil.in/webcenter/portal/LPG/pages_rf?cId=[protected]
INDANE

On Vadodara kevadiya 22km milestone- petrol station outlet toilets for gents & ladies were highly dirty.