Indian Oil Corporation [IOC] Complaints & Reviews

I have a cng vehicle. I'm regularly using this for commercial purpose. For filling I am daily going to freedom CNG pump at kannur Kerala. First of all the timing is bad it's 7am to night 8pm only. That's main issue. This is one and only CNG pump is there in our town. I have to drive more than 15kms to this pump to refill the vehicle. Second thing is filling problem. It's not working properly. Always has compressor problem. They are not taking any initiative to resolve. Kindly accept this complaint and do the needful as soon as possible. I'm expecting your reply for more details please mail me [protected]@gmail.com

CONSUMER NO.: [protected]
ORDER NO :[protected]
ODER DATE: 23/11/2021, 11:49 AM

My cylinder has been getting delivered at wrong address multiple times despite myself complaining multiple times personally at the branch no corrective action is taken. Its so disheartening for such a good brand not treating their faithful customers in right manner. Thanking in anticipation and requesting to update my address on paper as per my aadhar card.

I have booked refil cylinder on 21.10.2021 and paid money online. Today I got message saying cylinder is delivered but cylinder is yet to delivered.
Consumer no-[protected]
Order no[protected]

It is usual practice of RAMJAY petrol pump, THIRUVERUMBUR, TRICHY, TN-620013. That they refuse to accept digital payment i.e. through debit card r any other mode... Similarly this petrol pump maximum times or usually keep their free air services shut down...when I and other staff complain regarding this, they tell give us some time.but in a month 25 days it is out of service s..
It is requested to take action against these petrol pump and issue guidelines to accept digital payment and to provide 24 hrs free air services..

I’m getting all the messages which I have attached below! Why are they used my phone number? This is a wrong messages I’m getting
Invoice[protected] of amt Rs.915.5 generated for Order[protected] shall be delivered shortly. please share DAC 8517 at the time of delivery.
INDANE
Invoice generated for Rs. 915.5.Share DAC 8517 on delivery. Download eInvoice https://cx.indianoil.in/webcenter/portal/LPG/pages_h?cId=[protected]
INDANE
Your order is delivered with invoice no.[protected]. eInvoice & give feedback https://cx.indianoil.in/webcenter/portal/LPG/pages_rf?cId=[protected]
INDANE

On Vadodara kevadiya 22km milestone- petrol station outlet toilets for gents & ladies were highly dirty.

Dear Sir/Madam, i want to let you know that i was traveling from Gorakhpur to Lucknow by my car UP53 CS 1888 on 21st October 2021. At one of your Petrol Pump i stopped for using toilet, but it was locked and staff present there told me that it is only for owner. It was a terrible inconvenience. I request to you that please take necessary action so that the toilet available there become operational.
Thank you
Mohit Tulsyan
[protected]
mohit.[protected]@gmail.com

Dealer name-Ishita gas service([protected])
Ambicapatty silchar
District -cachar, assam, silchar,
Pin code-788004, ph-1906
IVRS-[protected], GSTIN-18AAHF15032KIZ9.

Consumer No/Id-CX1513032/[protected]
Booking date[protected]
Booking no[protected]
Name-Tuhinangshu choudhury
Adress-Vivekananda road lane no 17 house no 1 sri durga lane.
District-cachar, assam, silchar, pin code -788007

Complain-As I have booked my LPG cylinder in the month of July I haven't used it till now running October, as I am only single person to cook and busy also, yesterday when I checked my cylinder it's empty I don't know these kind of things also happened. May be I thought that seal is loose or one delievery person came to our house today and checked it and pull down the seal without permission and saying that it won't be return hows these possible it's illegal 1000/- rs I have to pay for these. I also attached the invoice receipt with cylinder photo.

Please check and verify with your deep humble and oblige.

On 19th October 2021 at 8Pm I paid Rs 500 at Bhamara Petrol Pump, CRP square, Bhubaneswar in cash and also didn't collect bill as I was in hurry for the night curfew. My vehicle was low on petrol . The delivery man fed Rs 500 in the system and the system went blank and came to call status for 3 to 4 times. Still the delivery man persistently tried inspite of the adjacent out let which was available to him. Finally he has shown me 0 reading and dispensed petrol of Rs 500 as per reading. After that when I was riding to my home 2 kms from there the vehicle was out of petrol. Then I realized that no petrol was dispensed. Hence the complaint. Please investigate. This could be fraud instead of malfunction.

I filled petrol for my bike in Sri Ganesh Agency, 16/2, Govindan Road, West Mambalam, Chennai - 600 033 (FCC ID:[protected] for Rs.200 (Rupees Two Hundred only) on 19.10.2021 around 07.50 to 07.55 P.M. I asked for a computerised bill from the pump in which petrol was filled. But the person who filled petrol informed that computerised bill will not come from that pump and gave bill from another pump in the same station. I also have doubt about the quantity of petrol. Kindly take this as a complaint and do the needful.

My booking no[protected] consumer no [protected] I received short gas of 2kg in my cylinder many times informed the delivery man but ignored moreover other persons also receive shot gas but nothing happened after complaint also kindly take strict action delivery man doesn't show the weight of gas everytime its delivered.

Avinash Baluni
Durga enclave kargi grant
Banjarawal
dehradun U.K

Now a days gas cylinder regulator supply by Indane Agency is very Poor manufactured and working quality is not up to mark resulting risk of Gas leakage and bursting of safety shield of regulator. There is huge risk and there is hardly any response given by Indane Agency and Indian Oil company.This is very serious safety concern of people and property and should be concern people attend the complain immediately.

I have shifted from Ahmedabad to Varansi.i had received my indane gas transfer document in the end of January 2021 but have lost the same.

How can I get my document (duplicate) back??...

Sir am From Erumely, here IOC staff is not filling fuel with right quantity, before finishing the nozzle is removed, if we request the staff to be patient till it gets finish they are shouting in unpolite words and extremely rude behavior to all customers, the price is going up day by day if we not getting enough fuel for what we pay is the company is not taking necessary action, am kindly requesting you to look into the matter and take necessary action.

Thankyou sir

I have booked a LPG cylinder but agency insted of delivering cylinder to me delivering to to someone else at much higher rate. Also delivery guy is misbehaving.

Hello. I booked Indane gas on 14/10/2021 through paytm app and had paid same time rs 903.5 under paytm wallet payment mode successfully. Please note the problem carefully. After that i cancelled the booking and message comes from indane your booking cancelled refund initiated successfully. Note the point. The amount not refunded to my Paytm wallet account till the time. So i may approach consumer court for my refund if you have not give resolution.
Booking reference number- [protected]

Hello sir my name is sumit jadhav and my card no is { [protected] } my card is deactivated by technical issue so please active this card as soon as possible..I am are very old customer of xtrareward Programme

Respected sir

I would like to bring in your knowledge that Bhardwaj filling station bypass road sirhind dist fatehgarh Sahib Punjab not working as per company policy.they have written that free air most of the time staff is not there or air compressor not working.
Toilet are not cleaned.
Construction work going on there are no sign board on filling station nor warning tape a fatal accidents can happened.
Staff is unqualified and rude. Please take the action against the dealer or cancelled his license.

Dear team I given email ID with spelling mistakes for redemption at Indian oil one app... Redemption amount 900 ..reference number[protected] ..mistake mail I'd is [protected]@gamil.com...I requested to sent my gift voucher number for correct mail I'd is [protected]@gmail.com

Double payment made on supply of gas cylinder under consumer Number consumer no.[protected]. I was asked to pay cash Rs 887.50 by M/s. Sheela Agencies, while delivering indane gas cylinder since my on line payment has not reflected in their register. However, Indian Oil Corporation -INDANE gas department had confirmed receipt of on line payment under their reference No.IOCL SR Status Update. SR No[protected] vide their email received from [protected]@epicmail.com on 27.09.2021 at 12.05 p.m.
But till date neither the Gas agencies or the INDANE Gas company has made refund of excess payment.
Kindly look into the matter and do the needful