Indian Oil Corporation [IOC] Complaints & Reviews

sushama gas service jaipur supplied gas cylinder on 12.02.2014 vide cash voucher no.[protected] dt.11.02.2014 for rs 1095/- against my consumer no T5439 Ram kishore ajmera. subsidy for the same cylinder not yet credited to my account . personally visited to agency but not satisfactory replay recived from them . please look into the matter and credit the subsidy amount immediately in my account. Regards, R.K. Ajmera consumer no. T5439 mobile no- [protected]

Hi Friends, Myself Anuj Rathi. I belongs to Muzaffarnagar, UP. Before 2 years, my father applied for new Indane Gas connection & they paid Rs. 4000/- to indane gas distributor. They got a gas cylinder & gas connection papers only. I didn't take gas stove & regulator. But in the papers, they mentioned the 2 cylinders with a regulator & they said that you will get your second cylinder after one year. Here I just want to say that my father is very kind & very simple person & they believed what distributor said. Now, when I went to gas agency to claim our second cylinder, they replied that we already gave you your second cylinder. If you want another cylinder, you should submit Rs 2200/- again. When I checked the cylinder price at Indane site, it only Rs 1450/-. Right now, distributor is charging Rs. 7500/- for a new connection. Please suggest me what should I do? Thanks, Anuj Rathi

I am an Indane Gas Customer . I have recently shifted my residence from Nirmala 4B, Flat no.11, Green Row, RabindraNagar, P.O.- Laskarpur, Kolkata-700153 to Shristi Abasan, 61 Udyan Pally, Sripur, Boral, Kolkata -700154. My new address falls under P L Gas Service, Lake Pally, Boral, Kol-154.Today (23/05/14) I visited P L Gas Service along with TTV/TSV no.[protected] dtd 22/05/14 and my KYC documents like PAN, Driving Licence, West Bengal state electricity card, Govt of India departmental photo ID card, possession letter of my builder of my new residence, sale deed of my new residence as advised by the customer care executive of Indane Gas for submission in connection of transfer of my LPG connection. But all my efforts end in smoke as the official of P L Gas Service refused to accept my transfer application without my ration card .When I tried to convince him that I already came to know from the customer care executive of Indane Gas that the submission of ration card is not mandatory then he asked to submit a letter from the customer care executive of Indane Gas to that effect. Otherwise I have to submit court affidavit. What is the remedy –begging? Begging before the court of law or elsewhere? A sharp reply is eagerlyawaited.

I have taken petrol today in morning at indian oil petrol pump at hunshamaranahalli, sh-7. I have totoltold him to fueled for 200 rupees!! But they cheated, metre showed its 200 but there is no petrol!! I was in.hurry so went from there but when I went 7 km ahead fuel indicator iindicates warning...ythen I again went to yelahanka petrol pump and this time fuel indicator indicates easily!! I went der again but they are not hearing! Please take action regarding this.

Agency Name: Deera Gas Services Agency code: 117513. Place : Perambra, Kozhikode district, Kerala State. This agency is not delivering the gas cylinders to my house properly. Today they have droped the filled cylinder on the middle of the road near by my house instead of delivering it to my house after accepting the cash.My old aged mother could not picked it to my house. She has to seek the help of other people to take the cylider to my house.I request you take steps deliver the gas cylinder to my house in future. my name : Suresh p customer no 18033 my mob. no. [protected]

WE BOOKED LPG REFILL GAS ONE MONTH AGO. BUT NOT DELIVERED THE REFILL YET. OUR CONSUMER NO. 854465 NAME OF CONSUMER - T K PARAMESHWARAN NAME OF DISTRIBUTOR - GOLDEN GAS SERVICES 233, PALAM VYAPAR KENDRA, PALAM VIHAR, GURGAON T K PARAMESHWARAN C II / 735 PALAM VIHAR GURGAON. HARYANA STATE.

During the delivery of gas refill cylinder apart from the cost of cylinder billed amount the person coming for cylinder delivery is demanding delivery charges Rs-50 to 70/. Please confirm whether this amount is to owe as the norms of Indane.gas. Kindly revert to my mail id [protected]@inbox.com

Respected Sir/ Madam, Myself Satish Kumar, i want to tell you that i had only one cylinder and gas stove without blue book because i purchased them from market not gas agency. I had to faced many problems to fill up my cylinder because i had not blue book. Then i went in M/s Jeet Gas Agency which is situated in Indri city and Karnal district (Haryana) for applying blue book and they demanded to me Rs.1500 only for blue book. I didn't know the actual price of that book and i paid Rs.1500 for that. But, in present some body told me that its cost is only Rs.35. As i told you that i had one cylinder only which i purchased from market. But now a days i went in gas agency for applying second cylinder and they told me that they can not give any cylinder because in your blue book two cylinders are already booked. I requested them to give me only one cylinder because i need two cylinders but they didn't give me. So Respected Sir/Madam, i want to make a complaint against them for charging extra charges Rs.1465 for blue book. I will be in wait for your prompt action taking against my complaint. For any clarifications, please feel free to call on [protected]. Regards and Thanks, Satish Kumar

Hi All, I am Pragalathan. I have requested for a new gas connection in Chennai at Ranie Enterprises in Madipakkam and they informed me that I need to pay 5600 rs for it, including a Gas stove. I informed them for getting a new connection it would not be more than 2000rs but they replied this is a only package they have for a new connection and it is mandatory to pay 5600rs. If you are interested you can pay it, else you can leave. Please take necessary actions against the distributor.

My name is RATIKANTA SINGHA, Cust.no.15759, Within 5 days my cylinder valve is diffect, gas oven is dead. Over phone and physically attend to our Indane distributor( Pal Enterprise) office. But no body has come and solve the problem, I am 60 yrs. old, .Pls. solve the problem and help me .

I went to fill Fuel for my Two wheeler at Annapurna Inidan Oil Dealer, I have asked Fuel filling boy to fill fuel for 100 rs. While taking money from my pocket he has changed Around 20rs. to 60 rs.I have asked Fuel filling boy as well as manger of the pertrol pump to show the machine previous and present reading they are not ready to show the details. More over they are arguing that machine reading we wont get if you want we will give bill, if you want to complaint go and complaint how to deal we know. Very very bad customer response at that particular petrol pump. Please take some necessary action.

Hi, I am DIPAK KUMAR GUPTA (Consumer No- 362631), a PRAYOJANI- Indane user. I have book my domestic cylinder online on Dated[protected] with Reference number is R[protected]. But after a month I have not get any cylinder till now. I urgently need it. WHAT TO DO NOW?

Hi, myself I K Mishra residing at C-33surajkund colony near laxmi shanker khare park gorakhpur 273001. I have applied for new connection on 6th Mar14 Wide reference no N[protected]. Till today neither any call nor any person came to visit or query. Although i have visited to nearest branch surajkund gas service fir the same more than 3-4 times but getting same response that new connections has stopped. By when will get the connection??? Pls help asap. RgrdS Indresh Kumar MIshra Mob [protected]

Agency- Chandrakanta Gas Agency, 12B, Govind Garden, Near PNB, Raisen Road, Bhopal
Customer Name- Abhinay Dwivedi, Bhopal
Consumer Number- 23829
Contact Number- [protected]

Dear Sir,
During last 15 days I have booked two times cylinder for refilling but every time after generation of cash memo the booking will get automatically cancelled. When I had inquired about it from agency they are saying that due delay in delivery (within 72 hours) it getting cancelled.
Due to this I am facing problems, please do need full as early as possible. Hoping for the strict action against the agency and better service in future.

sir, my consumer no is - 11259...and my booking refrence no is 417269 which was booked on[protected] .. my cylinder is not delivered on the expected date and i tried to complain to the local vendor .. but he is making excuses .. in regard to the delivery of my cylinder... i want you to take serious step against it and please try to arrange my cylinder as soon as possible your faithful Rakesh Pratap Singh KHANDARI, AGRA PH- NO - [protected]

Res sir, I have booked my indane gas on 19.04..2014 but the agency is not making delivery even after repeated requests over telephone. Each time they reply that it would be delivered tomorrow. But tomorrow never came. My booking no. is 362261 dated 19.04/2014. Sir I am a responsible citizen of this country. I work in State Bank of India as Asstt General Manager at Patna.. Sir, this is not the first time that I have suffered, it happens almost always. Kindly expedite and ensure that gas is delivered timely each time. Failing which I shall be switching to other company for gas. Also let me know what else a man is required to do to get prompt service. The datails are as under:

Name- Rakesh
Consumer No- 12627,
Mob- [protected]
Agency Name- RNB Udyog, Kankarbagh Patna

Dear Sir, This is complaint against the Mansa Petrol Pump, situated at Plot No. 25-A, CBD Shahadra, Delhi - 110032. On 30.04.2014 I had bought the petrol of Rs. 1500, on the cash memo there is no receipt no. I have reasons to believe that I have been supplied 4 liters of short supply. On earlier two occasions also I had been given short supply, but on confronting the Manager the deficiency was made good. There was no certificate of any kind on the petrol dispenser machine, the same opened by the staff of the petrol pump, I don't know if that is authorized or not. I think this petrol pump is cheating other persons also. I want that appropriate action be taken. Regards. Vijay Kumar Jha

Sir We are Indane LPG Gas Cylinder users of Nangloi Gas Agency. No cylinder is delivered on delivery date. Mostly the delivery is given after 2 or 3 weeks of delivery date & sometimes no delivery is given even after a month. Whenever, we enquire about the cylinder in agency, they always made some excuses. They always say that the Cylinder will be deliver by tomorrow or there is no LPG Gas cylinder in the agency. The agency is out of stock. Even, most of the times they even don't receive the phone calls. This has become their habit. But in actual the LPG Gas Cylinders are given in black markets for their own profit. Therefore, I request you to look into this matter & take some action as soon as possible. Thank You Residents of Kotla Vihar Phase 1 Nangloi - Najafgarh Road New Delhi 110043

dear sir i have booked my indane gas cylinder almost 35 days back but the agency has not supplied cylinder yet. kindly instruct agency to deliver the same immediately. My Consumer No- A 35892 and name agency is M/S AMIT GAS AGENCY, MALDA, WEST BENGAL.I have booked my cylinder on 01.04.2014 under sl no- 014. Complaint comments Read comments

Dear Sir, This is to inform you that we Sri Krishna Service Station, Maldanga, Baghason, Burdwan, Licence No. : 34/KALNA/2010, are using your machine ( Model No. MEB111HP, Sl. No. 06BS0624V, MIDCO, Diesel, in ourpump. But unfortunately in the display screen the value is not displaying. Kindly do the needful. For SRI KRISHNA SERVICE STATION Sajal [protected]