Indian Oil Corporation [IOC] Complaints & Reviews

My name is RATIKANTA SINGHA, Cust.no.15759, Within 5 days my cylinder valve is diffect, gas oven is dead. Over phone and physically attend to our Indane distributor( Pal Enterprise) office. But no body has come and solve the problem, I am 60 yrs. old, .Pls. solve the problem and help me .

I went to fill Fuel for my Two wheeler at Annapurna Inidan Oil Dealer, I have asked Fuel filling boy to fill fuel for 100 rs. While taking money from my pocket he has changed Around 20rs. to 60 rs.I have asked Fuel filling boy as well as manger of the pertrol pump to show the machine previous and present reading they are not ready to show the details. More over they are arguing that machine reading we wont get if you want we will give bill, if you want to complaint go and complaint how to deal we know. Very very bad customer response at that particular petrol pump. Please take some necessary action.

Hi, I am DIPAK KUMAR GUPTA (Consumer No- 362631), a PRAYOJANI- Indane user. I have book my domestic cylinder online on Dated[protected] with Reference number is R[protected]. But after a month I have not get any cylinder till now. I urgently need it. WHAT TO DO NOW?

Hi, myself I K Mishra residing at C-33surajkund colony near laxmi shanker khare park gorakhpur 273001. I have applied for new connection on 6th Mar14 Wide reference no N[protected]. Till today neither any call nor any person came to visit or query. Although i have visited to nearest branch surajkund gas service fir the same more than 3-4 times but getting same response that new connections has stopped. By when will get the connection??? Pls help asap. RgrdS Indresh Kumar MIshra Mob [protected]

Agency- Chandrakanta Gas Agency, 12B, Govind Garden, Near PNB, Raisen Road, Bhopal
Customer Name- Abhinay Dwivedi, Bhopal
Consumer Number- 23829
Contact Number- [protected]

Dear Sir,
During last 15 days I have booked two times cylinder for refilling but every time after generation of cash memo the booking will get automatically cancelled. When I had inquired about it from agency they are saying that due delay in delivery (within 72 hours) it getting cancelled.
Due to this I am facing problems, please do need full as early as possible. Hoping for the strict action against the agency and better service in future.

sir, my consumer no is - 11259...and my booking refrence no is 417269 which was booked on[protected] .. my cylinder is not delivered on the expected date and i tried to complain to the local vendor .. but he is making excuses .. in regard to the delivery of my cylinder... i want you to take serious step against it and please try to arrange my cylinder as soon as possible your faithful Rakesh Pratap Singh KHANDARI, AGRA PH- NO - [protected]

Res sir, I have booked my indane gas on 19.04..2014 but the agency is not making delivery even after repeated requests over telephone. Each time they reply that it would be delivered tomorrow. But tomorrow never came. My booking no. is 362261 dated 19.04/2014. Sir I am a responsible citizen of this country. I work in State Bank of India as Asstt General Manager at Patna.. Sir, this is not the first time that I have suffered, it happens almost always. Kindly expedite and ensure that gas is delivered timely each time. Failing which I shall be switching to other company for gas. Also let me know what else a man is required to do to get prompt service. The datails are as under:

Name- Rakesh
Consumer No- 12627,
Mob- [protected]
Agency Name- RNB Udyog, Kankarbagh Patna

Dear Sir, This is complaint against the Mansa Petrol Pump, situated at Plot No. 25-A, CBD Shahadra, Delhi - 110032. On 30.04.2014 I had bought the petrol of Rs. 1500, on the cash memo there is no receipt no. I have reasons to believe that I have been supplied 4 liters of short supply. On earlier two occasions also I had been given short supply, but on confronting the Manager the deficiency was made good. There was no certificate of any kind on the petrol dispenser machine, the same opened by the staff of the petrol pump, I don't know if that is authorized or not. I think this petrol pump is cheating other persons also. I want that appropriate action be taken. Regards. Vijay Kumar Jha

Sir We are Indane LPG Gas Cylinder users of Nangloi Gas Agency. No cylinder is delivered on delivery date. Mostly the delivery is given after 2 or 3 weeks of delivery date & sometimes no delivery is given even after a month. Whenever, we enquire about the cylinder in agency, they always made some excuses. They always say that the Cylinder will be deliver by tomorrow or there is no LPG Gas cylinder in the agency. The agency is out of stock. Even, most of the times they even don't receive the phone calls. This has become their habit. But in actual the LPG Gas Cylinders are given in black markets for their own profit. Therefore, I request you to look into this matter & take some action as soon as possible. Thank You Residents of Kotla Vihar Phase 1 Nangloi - Najafgarh Road New Delhi 110043

dear sir i have booked my indane gas cylinder almost 35 days back but the agency has not supplied cylinder yet. kindly instruct agency to deliver the same immediately. My Consumer No- A 35892 and name agency is M/S AMIT GAS AGENCY, MALDA, WEST BENGAL.I have booked my cylinder on 01.04.2014 under sl no- 014. Complaint comments Read comments

Dear Sir, This is to inform you that we Sri Krishna Service Station, Maldanga, Baghason, Burdwan, Licence No. : 34/KALNA/2010, are using your machine ( Model No. MEB111HP, Sl. No. 06BS0624V, MIDCO, Diesel, in ourpump. But unfortunately in the display screen the value is not displaying. Kindly do the needful. For SRI KRISHNA SERVICE STATION Sajal [protected]

Sir
We are users of indane lpg from kannur, the agency is from sreekandapuram, we are the villegers of vayattuparamba.We almost 10 customers booked the lpg on jan 2014 till now we did not get the cylinder .When we contact them they say no lpg we will surely give it next day.But the lpg is in heaven till now .The lpg they deliver blackly to the shops and agents weekly.And we have to collect it from them by double payment
So please do the needfull

Thanking you
Reni george [protected]

Hi, I am registered with Indane gas vide customer no. [protected](5132). Name of the distributor- Shiva Gas Service, 16 cross, Vidyaranyapuram, Mysore 570008. I booked a gas cylinder on 06.1.2014 vide booking order no. [protected]. The gas was delivered on 10.1.14 vide cash memo no.[protected], dt. 10.1.14 against cash of Rs.1249.49. Till date (29.4.2014) the subsidy amount seems not been credited to my Savings Account with the registered bank. I haven't crossed the limit on the no. of gas cylinders that could be taken at subsidy price per year.(as per govt) during my booking. Hence, certainly I am eligible for the subsidy. I have personally submitted my Aadhar doc and ID proof to the respective gas distributor and Bank. Request Indane Gas (IOCL) to look into this complaint and provide quick resolution. Thanks. Chandrashekarappa. Contact# +91 [protected]

Dear Sir, I am a customer of Ind en Gas since 1992.My consumer no.is 3112.My name Dr.N.M.Swain.The Super heat' dealer in puri, state Odisha is saying my gas cylinder s blociked.If its true then why???please do some necessary action to supply my gas immediately and allow me a good customer of you.Perhaps i will go for consumer court.

This is Suresh Reddy from Kukatpally Hyderabad, I have ford figo Diesel car and I went to Indian Oil Corporation at "Y Junction Kukatpally on Apr-19-2014"
When I filling fuel to my car has around 5 liters diesel, I said to them fill with full tank, they have filled with 45 Liters diesel (even we can fill more fuel on my tank due to money problem I stopped at 45 Ltrs) where as ford figo
fuel tank capacity is 45 Ltrs, I asked them to show how you filled with 45 Ltrs into my car they are unable to produce some evidences to me and wrote feedback as "Not satisfied with you filling" in their papers,
after few hours the manager called to me and try to convince the same, finally he said that let you go few km (around 50 to 100) and come to us and fill with full tank then we can see the mileage
after 61 Km i went same filling station and filled with full tank it took 6.87 Ltrs, then I went to manager cabin and asked him about filling even this time also he try to convince the same, I scold and come back.

Please take an action on this petrol pump


Regards,
-Suresh Reddy
[protected]

Dear Customer care division Always there is a problem for refill booking for consumer number YY 11208... inspite of our booking for the cylinder only once in 2 months... We get a message saying that you cannot book from this number... Please help us to know what needs to be done Our distributor is Benaka Enterprises..1st Block, Rajajinagar bangalore regards Sunita

Shivshankar Service Station Girdhar Indian Oil Dealers, SYNO 374, Satyagiri Colony, MOULALI RANGA REDDY 500040 Andhra Pradesh [protected] The above said dealer is not paying the rentals to the land lord from the last 6 month. Dealer is saying IOCL is not paying the rentals. so he completely stopped paying rentals to the land lord. please advise what i have to do further waiting for your reply...please help Regards LAND LORD V.USHA RANI

Dear Madam/ Sir,
We travel by road (in private car) regularly from Raipur, C.G to Kolkata, WB.
We would like to bring to your notice that we had a very unpleasant experience in using the restrooms/toilets at the petrol pump stations dealing in IOCL. They are not properly maintained, insufficient amenities and no water supply. Especially for the ladies travelling by road in a long journey face a hard time.
As a regular customer we would like to request you to pay importance to this matter and organize for cleanliness and better infrastructure in the restrooms/toilets at the petrol pump stations.
Your sincere action on this will be highly appreciated.
Do not take it as a request just for the route mentioned above but also try to implement this across the country as you corporate social responsibility.
(Attaching the bills of the pumping stations where we went and more or less experience was same everywhere)
Thanking you,
Best Regards..
S. S. Chakraborty
(A regular customer)

Gas not delivered to consumer no. 04480 against refill booking no. 894197 booked on dated 22.03.2014 by Madhavi Gas Agency Hyderabad, Andhra Pradesh I have frequently calling to Agency but they are not lifting my call . – 1.cash memo no.[protected] generated on 12.03.2014 2 cash memo no.[protected] generated on 05.04.2014, but not delivered till now and on personal contact the Staff Of The Agencies are roughly behaving and Abusing . I recognize the staff and manager concerned My Contact Details:- Name =M.satish Babu, #2-42, Narsingi R.R. Dist. Ph.no=[protected]

Dear Sir, I have applied a new connection has applied on 2-December-2013 still we are waiting for the same. As per the agency till 20-September-2013 who ever has applied got the new connection and we have to wait next 2-3 months more. Is the waiting period is really 200 days + ??? I am confused when I saw the the below data from your "Transparency Portal " Refill Delivery Date : 18.03.2014 Number of New Connection Waitlist : 0 Last New Connection Number Released/Date: [protected] / 16.04.2014. I have recorded the video of conversation of the Manager and the receptionist about my above complain. If you want I can send it to you as evidence. Gas Agency details :- KONNAGAR GAS SERVICE - [140428] Hooghly, RTKM-328, HOOGHLY, HOOGHLY, WEST BENGAL. Please help us. Br, Chandana Sinha bikram.[protected]@gmail.com