Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,

I am Papeesh Chandra Resident B-597, street no 22 Sant Nagar, Burari Delhi- 110084. My Consumer number is 34713.. I have booked my cylinder on 1st April 2014, reference no. is 425447 and refill booking no is [protected] But till date I have not received the cylinder till date.

I request please arrange to deliver of my booking gas shortly.

regard
papeesh
[protected]

Respected Sir, This is Anjan Kumar Ghosh, an Indane LPG customer of Rangareddy district, Andhra Pradesh, Consumer no.: 156661, my distributor is Venkata Sai Gas Agency, Address: Indane Distributors, 1-90/A/2, Near Venkates-, Wara Fine Arts College, Madhapur Jubilee Hills, Hyderabad. I have booked a cylinder through IVRS system on 21 March, 2014, ref. no. 678543, after not receiving any response after four days, when I was contacted to distributor personally I was told to rebook again and I did it through online on 25/3/2014, ref. no. R[protected], that is in process till now. A cash memo [protected] had been generated on 1/4/2014 against the booking no. 678543 and I received an SMS that this booking (ref. no. 678543) has been cancelled on 4/4/2014. Again, I went to distributor office on 5/4/2014 and again I was told to rebook, I did it on 5/4/2014 through IVRS, ref. no.686000. A cash memo [protected] has been generated on 9/4/2014 against this. But till today 12/4/2014, cylinder has not been supplied. I am facing a lot of problems, financially and physically, for not having gas in proper time. Could you please guide me how and when can I get my cylinder and I’ll get relief. Who will attend my complaint? Who will pay my loss, financial and physical for having food from outside? What is the remedy? Furthermore, I applied for the Preferred Time Delivery but it has not been activated. This type of service is not expected from the world’s one of the largest companies. I am waiting for your reply. Thanks & Regards, Anjan Kumar Ghosh Consumer no.: 156661 Mob. [protected] Mail: anjankumar.[protected]@gmail.com

102636 - Consumer Number, Manikonda area.

The new cylinder which was opened 1 hr back is leaking . Tried all numbers and till now no response.

The help line is not working at night which is very important and in emergency what consumer shd do in night time.

Please send some one for help.

i have transfer my indane LPG gas connection from dun gas service, chakratta road, dehradun to doiwala gas service, dehradun since 15 days before but doiwala gas sevice has not given me connection till date. As per doiwala gas sevice they have no regulator in stock so they can't give me connection. Now please tell What can i do? Birender Barthwal Dehradun Mob: [protected]

I am an Indane gas customer with no. TG007934 at Thirumalagiri Gas Agencies at Nandigama, Krishna District, A.P. Though I booked for refill on[protected] with Reference No. R[protected], it has not been delivered yet. Please see that the refill is delivered to my home immediately as I am running out of the gas that I am using now. From G. Charles Nandigama Krishna District Andhra Pradesh

Dear Sir,

We are staff member of Bangladesh High Commission, New Delhi. We are getting LPG from South Delhi Enterprises, 19 Basrukar Market, Moti Bagh-1, New Delhi. From last few months some staff member got their gas with subsidiary rate and some got without subsidiary rate. We have informed to the manager South Delhi Enterprises, but he did not give any suitable answer. We are foreign country citizen, but we are here for long time and bearing MEA Card. According to the statement of LPG bearer, subsidiary rate is not applicable for foreign coutry citizenship. If it is right, please give us a copy of government order or please take action against the dealer, why they do not give us on subsidiary rate.

leaked cylinder delivered but no one will respond if my fanily willl injured by this leaked cylinder then indian oil corporation will responsible for that. gas agency :chandrakala indian delhi east consumer no. :26619 name :anju bala contact No.[protected] please do need full before happening of any misshapenning

indian oil cylinder delivered by chandrakala indane agancy delhi east leaked and we have already called to there emergency service cell [protected]. some executive comes and gives us a slip in which executive is written that cylinder will replace by agency but no one will come from agency for replacement and this leaked cylinder is present in my home till now. if any misshapennig occurs by this leaked cylinder then who will responsible for that please give me solution and surety if any misshappening is occurs then indian oil gas agency is responsible for that.

consumer No:.26619
name: anju bala
agency: chandra kala indian
delhi east
address: B17/3rd floor vikhayat appartment dilshad colony delhi-110095

thanks and regards
dalip singh
anju bala
[protected]

Gas Agency name- Sree Rama RamamurthyNagar, Bangalore i have already requested for refilling of cylinder on 29th March but i am trying to contact these guys and i am getting no respone. they are not picking up the calls, not coming in time, taking long breaks during intervals. These people are also badly rated on justdial

Last cylinder received on 18.02.2014. New Booking done on 12.03.2014 (ie.after 21 days as insisted by the agency personnel).Till today (ie.09.04.2014)no cylinder was received even after 28 days. Name of the gas dealer is Mini gas agency, Kundara, Kollam ; Kerala. Customer name is Annamma John and customer No. is 46235. Booking No. is 142770. Phone Complaint already done on 04.04.2014 and complaint code is 1384879.

Dear Sir,
My father Mr R.Ravindran nair with Consumer NR 44146 Aadhar card number[protected]. has submitted all the required details to the nearest Indane Distributor located at AS Rao nagar branch Hyderabad. adhaar card number also got updated in the system.and every month we got the cylinder as per booking but the balance amount has not got credited into my Father account. he approached the branch they replied it will get credited but take some time.this continued for some time but the balance amount never got credited . when he approached last month they said that the adhaar link from head office is not got updated that the reason its not got credited. from last 6 months he was paying 1100 to 1300 plus per cylinder. request you to plz look into the matter and do the needful. why it was pending in spite of submitting all the details as per requirement.submited bank details mentioned below. plz do the needful

Bank details Andhra bank
Account No :[protected].

Regards
Santosh Kumar
Mob: [protected]

Dear Sir/Madam; The following is details of my Cooking gas booking position. My previous Distributor was M/s MADHAVI GAS AGENCY, Shaikpet, Hyderabad, where I have booked the Refil during the month of JANUARY 2014 and get the SMS cash memo has been generated, I will get the cylinder within a short time. Later on again I got the massage the cash memo has been CANCELLED and my Distributor has been changed to M/s VENKATSAI GAS AGENCY, Banjara Hills, Hyderabad. I booked the gas with Online booking number on 27/02/2014 and my Booking Ref:666314. Seeing no progess against the booking again I booked the gas on 15/03/2014 and got the Booking Ref:675400. Even though I got the SMS, Cash memo Number - [protected] has been generated against my booking, so far I have not received any cylinder. When I enroll my consumer number - CX 3370953 with the new distributor VENKATASAI, they assured me they will be send the cylinder withing 3-4 days. Kindly look to the matter. Thanks and best regards; BK Biswal - [protected]/[protected]/[protected] - bijoy.[protected]@shapoorji.com HIG/A-36, APHB Colony, Gachibowli, Hyderabad - 500 032.

Sir,

MY CUSTOMER NO: [protected](04187)
NAME: AASHISH GOGNA
pin code:110040 narela delhi
AGENCY NAME: NARELA GAS AGENCY(shop no 1, first floor, sec-A/9, pocket-4 central shop, Narela Delhi-40)

i have booked my cylinder on 24 march 2014 and received message of acknowledgment on 25th march morning for my refilling no :[protected] but i received cylinder on 3 APRIL 2014 WITH A FRAUD BOOKING DATE OF 1ST APRIL 2014.

that too cylinder is leaking heavily but no one is responding to our calls ON the given emergency no and there service centre no.

i want to know where my cylinder has gone which i booked on 24 march of which message is in my mobile and who did FRAUD in refilling of cylinder for the next annual session(after 1sT APRIL 2014).

I WANT TO KNOW IF SOME MISHAPPENING DUE TO LEAKY CYLINDER HAPPENS, THEN WHO IS RESPONSIBLE FOR IT.

SINCE no one is responding to our calls and agency response is completely poor to solve the issue.

THE GIVEN NO. ON RECEIPT OF INDANE GAS(NARELA GAS SERVICE) are following and NOT WORKING:

[protected]
[protected]
[protected]
23411282

i request in this FORUM TO RESOLVE THESE 2 ISSUES OF FRAUD BOOKING AND LEAKY CYLINDER AS SOON as possible AND give me the correct no of these agency for future contact.

thanks,
AASHISH GOGNA
(04187)

Complaint against Jai Jawan Gas Service Station Sec-7, Dwarka, New Delhi Booked cylinder on 22.03.2014, received very late on 01.04.2014 in April quota, when asked what happened to March one, was told that " i am just delivery guy from the warehouse, I don't know." This happens every month. When you go to the station nobody is in the mood to listen even to senior citizens. My last cylinder was overcharged while i still had more cylinders in the quota and then when i complained they said now they can't do anything. It is the worst gas agency to deal with. Please help. Delivery guy comes without weighing scale and when weighed on our home machine, it was underweight and then he got full cylinder from the vehicle, looks like a general practice with all consumers Nobody answers the phone ever at the agency and when I, a senior citizen went to their office to complaint about being overcharged cylinder as had still not exhausted my quota, nobody was ready to listen and made me wait for hours and later said that nothing can be done as it is already billed and paid now we will send the next cylinder at your quota rate. I have gone so many times to the agency but feel their attitude is the worst. Regards, CHETNA SUNEJA Consumer No. [protected] PH.[protected] A-903, MAJESTIC APARTMENTS, PLOT NO. 3, SECTOR-18, DWARKA, NEW DELHI-110075

distributor name- shri ganesh gas service consumer no- SG 02939 Booking no : R[protected] as per cum says that he booked his refill on 08-03-14, still he dont get the delivery. as he already reg. his complaint- 1352934 and 1366696 in revert he get no.([protected]) but he dont get anyresponse on this no. plz solve the issue.

Indane consumer number--23651 Distributor--Avery gas services I have booked my cylynder on 25/03/2014 which was cancelled by the distributor itself giving reason that IOCL has not sent stock to them.On making enquiries in IOCL they said that the distributor has no right of cancelling the bookings of consumer by itself.There are approx[protected] bookings which were cancelled by the distributor due to which the subsidy has not transfered to the consumer and it was retained by the distributor itself.Further the distributor itself booked the cancelled cylynder on 02/04/2014 which is also illeagal.The distributor has thus retained the subsidy of consumer.Document regarding the above is being attached

Sir, The local Indane dealer, Hari Singh Gas service Kirari Nangloi do not supply gas on time in Mubarak Pur Village. my name is Parvej Kkhan I booked a cylinder in 4th February my consumer id is 47465 but till 31st march i have received any sms or cancellation msm. When my visited in his Ageny then they told to my mother that our representative visited and update that we are shifted any other place, strange that we are living on the same place last 3 years.I tried so many time of area Officer mb no Mr. Trilok singh [protected] And Customer No. also[protected] but no body attend a single call. Their staff not giving answer properly, they use very rude language with the customers and sort out their problems. Totally bad experiance and frustrated with indane gas distributor Hari Singh Gas Services Regards Parvej Khan [protected]

i am Anil Goyal my customer no. is SG4001. Yesterday we got cylinder and cylinder was leaked very badly. today morning we complaint your service centre and they told us we have no person to check your cylinder and they said i[censored] want to check your cylinder then you have to come with cylinder. and listen if any incident will happen in future on ly your company will responsible. my contact no :- [protected], [protected]

Dear sir, This is to bring to your notice that, I usually go to India oil Petrol pump in yanam(puducherry) bypass road.The petrol filler in filling station frequently fills the petrol for rate 99.62 in case of 100.one day I asked the petrol filler why don't u fill up to the mark, then he replied'' in our bunk that type system is not there''.Then I told it was a must rule to satisfy what customer demand, then petrol filler started scolding and shouting on me.Then I approached the manager of the bunk, he started shouting on me irrespectfully and supporting their work what they had done.I was shocked the way how the staff of the bunk were arguing with me.First they refused, when I shouted then they filled up to the mark.so I was very much embarrassed with the whole episode, kindly take serious action on the bunk as they are not following the rules and save the customer rights. Regards Bharat varma

Respected sir/Madam

I'm the costumer of grime gas agency itarsi hosangabad (MP)
My costumer no is -5082077 consumer name vinay kumar yadav
After regular bookings and complains the agency is not delivered the gas cylinder from last two months when we ask him for the delivery he makes excuse and mis-behave and while delivering the cylinder he does not provide the computer generated bill and takes an extra charge of Rs.20/30. Since my father and myself is staying out of station my mother is facing a huge problem due to this malfunction.

When i call today on the number for complain which is provided on the web site ie;[protected].they told that there is no detail regarding this number and name but we got the subsidy one time, Please take a serious action

Thanks
Ajay kumar yadav
S/O Vinay kumar yadav