Indian Oil Corporation [IOC] Complaints & Reviews

My name is Gaurav Gupta. Yesterday I have visited Mayur Vihar Phase-1 petrol pump. I have asked to fill the complete tank as I took new car same day. There was already 5-6 ltrs in the tank and Maruti Celerio capacity is 35 Ltrs. But their machine is showing that they have filled more than 36 Ltrs in the car. How is it possible that they can fill 36 Ltrs in the tank while its capacity is only of 35 Ltr and car already have 5-6 Ltr fuel already. They guys are totally cheating the peoples, Indian oil should cancel their license, but I know no body is going to do any thing against any dealer, because all the higher management persons are also cheaters.

I have booked for a refill gas cylinder 19 day back . Within 2 days got sms that your cylinder will be delivered soon against your booking 379158, cash memo no [protected] .Dated 7/7 14 . But on 3/7 14 with64 cancelled at 14. 08 34 a same booking no but cashmemo no[protected]. Similarly on 1/7/ 14 with same booking no but another cash memo no [protected].. on 30/6 14 with same booking no but with different cash memono [protected]. another sms on 1/7/14 w with same booking no but cancelled cash memo no[protected]. on telephone I fail to contact in dealer Fair deal 16/1 creek row kol-14. telephone is out of order/ no one raising the phone. calledthe mob no of the delevary manwho said that it will be delevered today but not delevered, . taday 9/7/14 is the same answer that it will be delevered today, . but delevered.

I am Saritha, residing at Nanganallur. I have been reaching the distributor (Sabha Indane adhoc located in Nanganallur) for nearly a month to update my phone numbers records for my new consumer id in regional office. Till now, the issue been not resolved. I have got a new consumer number since I requested for account transfer from my husband name to my name. Though the local system records have been updated with my new consumer number, I cannot book my refill. When i reached customer care, they suggested distributor to send an email to regional office. Being a reputed organisation, I hope Indane would look for an immediate resolution for this issue. Thanks in Advance. Please find my new consumer number. CX6725618

Indane gas dealar named Veer Sachi in Bhubaneswar, Odisha has not delivered gas after three times booking in month of June-2014.My consumer no. CX3386121, VIM-713, Ist Floor, Salasri vihar, Bhubaneswar-751021.Take neccassary step to delivered gas.

Customer No- 49516 Booking Reference No- 853975 I have ordered for refilling of cylinder on 1st June On 3rd June Cash Memo generated [protected] & cancelled on 7th June On 7th June Cash Memo generated [protected] & cancelled on 11th June On 11th June Cash Memo generated [protected] & cancelled on 16th June On 16th June Cash Memo generated [protected] & cancelled on 20th June On 16th June Cash Memo generated [protected] & no update till now. Received one SMS yesterday that the booking reference is still cancelled. Again booked on 6th July against Booking Reference No- 876193. This is not the 1st time I have faced the err, the same issue occurred last time also. if you go through the history of Booking Reference No- 804475, you may find the same. I have migrated from one distributor to Uttarayan Gas few months later. I have never faced this types of problem with that dist. It would be better if you take immediate action for resolving the same as I have a single cylinder in which I have to manage. How could it be managed if you take more than 30 days delivering a cylinder.

Dear sir,
Our indane gas agency "pahan gas agency, dumka road, jamtara, jharkhand", is doing mal practices and black marketing through the unauthorised vendors in our locality. due To such geniune customers cann't get their gas supply on the time they required. Please taKe immiDiate action.

dhanalakshmi filling station, komarole, prakasam district pincode 523373 andhra pradesh please verify the pump and the dealer is not responding properly.our vehicles came to repair.They are mixing kerosene in diesel.If you solve the problem, solve it otherwise please inform me that we are helpless on this issue

I (Consumer no- 633421) have booked gas cylinder on 24/06/2014 and the booking no-661290. On 03/07/2014 I have received that the case memo (Cash memo no- [protected]) has generated. On 05/07/2014 I have received that the cylinder has been delivered. But till now( at 9.10 PM on 05/07/2014) no cylinder has been reached to my address.

I, sukanta kumar mahapatra, my indane consumer no CX338621, I had booked 3-time for gason dated 13/6/2014 .The Indane gas distributer Bhubaneswar, named Versachi unfortunatally not delivered gas. I request you to kindly take a necessary step for gas delivery.

Dear sir/madam, my consumer no-03866 on the name of jitender kumar address-h no-23/24, shyam vihar ph-1, deenpur, najafgarh, new delhi-110043.I have not received my gas cylinder after the booking of 15 days.but I have received message on phone dated 26 June 2014 to delivery of cylinder but I am not received my cylinder.I am personally visited to shanti indane gas godawn three times but a person incharge named Mr ganesh he is talking with me in rough language and he told me that if can't give to you cylinder then what you can do so I complaint to the police no 100.After this they agree to delivered my cylinder at home. Thanks & Regards Jitender Kumar [protected]

This has reference to above referred Docket No.1390484, dated 07.04.2014 relating to the subject.
I shall be glad to know the clarifications for the following Queries:
1. Details of Total Subsidy credited to my Andhra Bank SB Account No.[protected] [ 15 Digit ] date-wise.

2. What is the time limit of Delivery of Gas Cylinder after SMS is sent to the Customer. Please note the latest details: A. Date of Booking Gas is:18.06.2014 at 7.29 am and Booking No. is : 675946.
B. CASH Memo No.[protected], was confirmed on 20.06.2014 at 10.41 pm. C. On 24.06.2014 at 6.30 pm SMS was received by me "GAS has been Delivered against Refill Booking No.675946 on 24.06.2014".
C. GAS is not being Delivered to me till 29.06.2014 [ Sunday ].

I am herewith giving the details of Gas Agency which supplies Domestic to us:

Priyanka Gas Service

11-32/1/23,
Shamshabad, Hyderabad - 500252

+(91)-[protected]

Am subash chand ressident at a-139 gali no-1 kamal vihar karawal nagar delhi-110094
I had boocked my clynder june month but am not take clynder because i do not have empty clynder, am canclled my refil but now am checked those gas clynder is dilevred, so i wanna complite informaction what is problem in computer record & outher is some outher problem ..My previous details is

[protected]


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[protected]

Am consumer at shekhawat indane gas service, this indane gas distrubtor can't give new gas connection they also said connection is closed no body help me out like not area officer they said chose outher gas agency like aakash gas & bhagirathi gas so plz take serious action emidetaily
Name -himanshu -[protected], [protected]

I am Dr. Preetha.P.S.( Consumer No. 20591) . I booked for a gas cylinder at Quilon Gas Services, Kollam around 10/4/2014. But I haven, t received the gas cylinder till now. (1/7/2014). On enquiry the gas agency told me that they reached my house with gas on 22/5/2014. But the door was locked. They convinced me that they will deliver the gas that week itself. Then I waited for next two weeks. After that I approached the agency with my vacant cylinder but they reused to give me cylinder and convinced me to deliver the gas next day itself. But till now I haven, t received the gas cylinder. Being an employee I wasted several days awaiting the gas. So please take necessary steps to deliver my gas in time. Thanking You, Yours faithfully, Dr.Preetha.P.S.

i booked my cylinder before 18 to 20 days back but till today not delivered and after complaining to area sales officer mr ajay sharma mob no [protected] not entertaining and not attending my phone so we should sack these types of officers consumer no 20529 deepak agarwal

I am a Indane consumer and my Consumer Number is 24208. Every month I book my cylinder through IVRS over the phone. But every month just 2-3 days before the delivery I receive a sms stating that my booking has been cancelled. Every month I have to move to and fro to my Indane gas dealer (Aroop Enterprise-Howrah). My dealer is really very bad at handling customer complains and this is really very painfull and time consuming.

My last booking was made on 8th April, 2014 and the delivery is made on 25th June 2014 after a lapse of two and half months time (75 days) from the Porompat Gas service.My consumer no. is 9276. Is it really manifesting the India govt.'s policy of providing twelve refilled cylinders in one calendar year. PDS must be improved to such an extent that every culprit must be punished without delay for causing such an inconvenience to the common people. K.Tekeshwar [protected]@rediffmail.com

Its about a month, since I had booked a cylinder for refilling. Still it is not yet delivered. Whenever, I contact them, I am not getting any positive response. They say, there is no stock. If there is stock, then there is no one to deliver.This is totally childish Is that agency shortage of manpower ? If that agency donot know, how to manage business, better say "I QUIT" and leave the market. I Customer number->11080; Gas Agency -> Ambiram Gas Agency, Chennai.Please call me, if you need any more details

i booked my cylinder on 13/5/2014, booking no-661320.a sms came to me on 10/6/14, that is after 1 month that your cylinder has been delivered, cashmemo no-[protected], but i have not got my cylinder yet(28/6/2014).mane of our gas supply agency is dumdum gas supply agency who are doing the same repeatedly.i made compliant at your no repeatedly but they are saying that they have alerted the said supplier but with no result.please help me my consumer no is 760468. thanking you in anticipation, Dr.krishnendu Das.

Dear Sir, a) IVRS Booking system says to book Gas from same Phone Number always, which is not correct . So many people will not have currency in that number many times . Some people will book from Office land line which will not be available always . b) The procedure of IVRS Booking is not at all guided by the Agencies to public . This has been resulted to a conclusion that Gas booking is a tedious job . Kindly create awareness in rural people in this regard. c) The land line of Agency will be busy anytime continuously, resulting in hectic to reach agency in time.

My name is Rameshkumar Swami. I am a consumer of Indane Gas.consumar no is 21576. I booked domestic cylinder on 2nd june 2014 booking no.18. I did not received gas cylinder after15 days of booking.. so i made complaint on toll free no [protected] (oil industry help line). complt no 1469498 I was informed by toll free no [protected] to contact field manager on cell no:[protected], but this phone is switch off, How strange that the officer appointed for the purpose of consumer kept his contact no switch off for the more than 20 days of gas refil booking i have not received gas cyliner . there are so many complaint against indane gas distributer shama gas indane gas, nanded. more over there is no any system to lodge system to Indane gas