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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 427

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H
harjeet19
from Unnao, Uttar Pradesh
Jul 14, 2014
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Address: Udham Singh Nagar, Uttarakhand

Dear Sir, My consumer no is 30775. I am paying for home delivery charges.but even not get gas home Delivery any of day. I approached to your dealer but his tone is like he is PM of India.even the behaviour of delivery man is also very poor whenever i personally go to godown i am not getting cylinder .herein I request you to take immediate action against dealer to organize home delivery,
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    Pinal Vadalia
    from Mumbai, Maharashtra
    Jul 14, 2014
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    Address: Ahmedabad, Gujarat

    My consumer no. is 292691. Recently I opted double cylinder from single. For this I paid Rs. 3000 to Unity Gas agency, my distributor. Rs. 708 got credited to my bank ac. Rs. 1450 is deposited. Rs. 1130 is refill charge receipt I get from delivery. Now my concerns is that Around Rs. 450 I do not get eighter receipt or nothing else. For the same I approached to distributor, then he said please taken something like lighter, trolly, gas pipe etc. I took lighter of Rs. 125. So there are certain my complaints are these. 1. Is it necessary to take utility as mentioned above. 2. Please tell distributor to pay me back of Rs 450 immidiately. If this is not done I have no any other option except to file a suit against distributor and IOC.
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      D
      dawood hussain
      from Rajkot, Gujarat
      Jul 13, 2014
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      Address: Chennai, Tamil Nadu

      customer no:38661, customer name:mohammed azaruddeen, as i was booked gas on 20.6.2014, booking reference no:867288, cash memo no:[protected] dated as on 09.07.2014. from past five days i am calling, no response.so kindly solve my problem.thank u.
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        R
        Rajni mayank sharma
        Jul 13, 2014
        Resolved
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        Resolved

        Address: Agra, Uttar Pradesh

        Dear sir/ madam
        Greetings...
        Dear sir/madam my cosumer no is22804 which is located in Agra [U.P.] I booked my refill on 6 july with the refrence no 417359 then I got a messageon 11 july that my cash memo has generated with no [protected] and the delivery will be shortly then without delivering of my cylinder I got a message on13 july that my cylinder has been deliverd againts my booking.
        I have not got any cylinder so pls take a legal action in this matter.
        Waiting for your prompt rewerd.
        Rajni Sharma
        E mail- [protected]@yahoo'in
        Aug 14, 2020
        Complaint marked as Resolved 
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          S
          shubhraj2235
          from Mumbai, Maharashtra
          Jul 13, 2014
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          Address: Satna, Madhya Pradesh

          Dear Sir, I have taken the Indane gas agency At Nagod, Distt, -Satna (MP) There are Huge Irregularity has been done by Agency authority they are selling cylinder on black and earn huge profit. we are trying 6-7 days to get booked cylinder but as usual give me the date to do home delivery but then forget that what he told. the other part is that they are not weight the cylinder and if customer ask them then they said that weight machine is not working we have give for repair dear tell me the other way to sort out this problem because it's not happen with me but also every middle class family or lower middle class family. Give me proper answer or action regarding this. Thanks Regards Shubhraj kushwaha [protected]
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            D
            drthazra
            from Kolkata, West Bengal
            Jul 12, 2014
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            Address: Kolkata, West Bengal

            I have booked gas on 20/6/14 . Booking no 379158. many time different cash memo no is sms from IK-indane some times showing that your cylinder will be delivered soon.on 30/6, 1/7, 7/7 14 . Sometimes showing that booking cancelled having same booking no but different cash memo no . When shall I get gas ?
            Aug 14, 2020
            Complaint marked as Resolved 
            I have booked gas on 20/6/14 . Booking no 379158. many time different cash memo no is sms from IK-indane some times showing that your cylinder will be delivered soon.on 30/6, 1/7, 7/7 14 . Sometimes showing that booking cancelled having same booking no but different cash memo no . When shall I get gas ?
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              G
              gauravgupta1609
              from Gurgaon, Haryana
              Jul 10, 2014
              Resolved
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              Resolved

              My name is Gaurav Gupta. Yesterday I have visited Mayur Vihar Phase-1 petrol pump. I have asked to fill the complete tank as I took new car same day. There was already 5-6 ltrs in the tank and Maruti Celerio capacity is 35 Ltrs. But their machine is showing that they have filled more than 36 Ltrs in the car. How is it possible that they can fill 36 Ltrs in the tank while its capacity is only of 35 Ltr and car already have 5-6 Ltr fuel already. They guys are totally cheating the peoples, Indian oil should cancel their license, but I know no body is going to do any thing against any dealer, because all the higher management persons are also cheaters.
              Aug 14, 2020
              Complaint marked as Resolved 
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                D
                drthazra
                from Kolkata, West Bengal
                Jul 9, 2014
                Resolved
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                Address: Kolkata, West Bengal

                I have booked for a refill gas cylinder 19 day back . Within 2 days got sms that your cylinder will be delivered soon against your booking 379158, cash memo no [protected] .Dated 7/7 14 . But on 3/7 14 with64 cancelled at 14. 08 34 a same booking no but cashmemo no[protected]. Similarly on 1/7/ 14 with same booking no but another cash memo no [protected].. on 30/6 14 with same booking no but with different cash memono [protected]. another sms on 1/7/14 w with same booking no but cancelled cash memo no[protected]. on telephone I fail to contact in dealer Fair deal 16/1 creek row kol-14. telephone is out of order/ no one raising the phone. calledthe mob no of the delevary manwho said that it will be delevered today but not delevered, . taday 9/7/14 is the same answer that it will be delevered today, . but delevered.
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Sir,

                My gas connection No.70080.I have booked for gas cylinder on 30/07/2014.But so far i have not received the cylinder. When i asked
                the Gas Agency, they told NO supply.This answer they telling for the last one week.Kindly look in to the matter and arrange for the
                supply of cylinder as i am not gas for cooking.

                Yours Truly
                ( N.KALYANASUNDARAM )

                ALANDUR-CHENNAI-600016
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                  S
                  sarithachellapathy
                  from Pune, Maharashtra
                  Jul 8, 2014
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu

                  I am Saritha, residing at Nanganallur. I have been reaching the distributor (Sabha Indane adhoc located in Nanganallur) for nearly a month to update my phone numbers records for my new consumer id in regional office. Till now, the issue been not resolved. I have got a new consumer number since I requested for account transfer from my husband name to my name. Though the local system records have been updated with my new consumer number, I cannot book my refill. When i reached customer care, they suggested distributor to send an email to regional office. Being a reputed organisation, I hope Indane would look for an immediate resolution for this issue. Thanks in Advance. Please find my new consumer number. CX6725618
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    sukan28
                    from Bhubaneshwar, Odisha
                    Jul 8, 2014
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                    Address: Khordha, Odisha

                    Indane gas dealar named Veer Sachi in Bhubaneswar, Odisha has not delivered gas after three times booking in month of June-2014.My consumer no. CX3386121, VIM-713, Ist Floor, Salasri vihar, Bhubaneswar-751021.Take neccassary step to delivered gas.
                    INDANE GAS DISTRIBUTER named SONARPUR GAS SERVICE in WEST BEBGAL KOLKATA150, MY CON SUMER NO 24648 has not deliverd gas after booking on 5JUNE 2014, after 4or 5 days i received a sms that my booking no652137 generated shortly, but after that I received several sms stating cancelled and again generated shortly, I have to move to and fro to my dealer office, everytime they convinced me to deliver the gas next day, but still I havenot received the gas. On 7JULY I receive a sms stated that my booking no 652137 stand cancelled. I DONT KNOW what I have to do now. PLEASE TAKE IMMIDIATE ACTION.
                    my consumer no is 39006 consumer name is prabhavathi and using indane gas .
                    distributor name is Sri Annai ARavind gas service. ph 2427047

                    we booked the gas on 13.12.15 and the ref no is 663282 and till date it has not been
                    delivered .when we call and ask them they said it takes another one week to come.


                    We frequently face this problem.Kindly do the needful.
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                      N
                      nbiplabs
                      Jul 7, 2014
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                      Address: Kolkata, West Bengal

                      Customer No- 49516 Booking Reference No- 853975 I have ordered for refilling of cylinder on 1st June On 3rd June Cash Memo generated [protected] & cancelled on 7th June On 7th June Cash Memo generated [protected] & cancelled on 11th June On 11th June Cash Memo generated [protected] & cancelled on 16th June On 16th June Cash Memo generated [protected] & cancelled on 20th June On 16th June Cash Memo generated [protected] & no update till now. Received one SMS yesterday that the booking reference is still cancelled. Again booked on 6th July against Booking Reference No- 876193. This is not the 1st time I have faced the err, the same issue occurred last time also. if you go through the history of Booking Reference No- 804475, you may find the same. I have migrated from one distributor to Uttarayan Gas few months later. I have never faced this types of problem with that dist. It would be better if you take immediate action for resolving the same as I have a single cylinder in which I have to manage. How could it be managed if you take more than 30 days delivering a cylinder.
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                        P
                        protibha mukherjee
                        from Egra, West Bengal
                        Jul 6, 2014
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                        Address: Jamtara, Jharkhand

                        Dear sir,
                        Our indane gas agency "pahan gas agency, dumka road, jamtara, jharkhand", is doing mal practices and black marketing through the unauthorised vendors in our locality. due To such geniune customers cann't get their gas supply on the time they required. Please taKe immiDiate action.
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                          bvsr1980
                          from Hyderabad, Telangana
                          Jul 5, 2014
                          Resolved
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                          Resolved

                          dhanalakshmi filling station, komarole, prakasam district pincode 523373 andhra pradesh please verify the pump and the dealer is not responding properly.our vehicles came to repair.They are mixing kerosene in diesel.If you solve the problem, solve it otherwise please inform me that we are helpless on this issue
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                          Dear bvsr1980,

                          We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
                          IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues through its website (www.iocl.com) at http://www.iocl.com/CustomerSeviceCellsN.aspx. We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact IndianOil’s sales officer responsible for monitoring the Petrol pump concerned, whose contact details are available at the pump.
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                            A
                            ARUP KUMAR BARDHAN
                            from Ranaghat, West Bengal
                            Jul 5, 2014
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                            I (Consumer no- 633421) have booked gas cylinder on 24/06/2014 and the booking no-661290. On 03/07/2014 I have received that the case memo (Cash memo no- [protected]) has generated. On 05/07/2014 I have received that the cylinder has been delivered. But till now( at 9.10 PM on 05/07/2014) no cylinder has been reached to my address.
                            An early action will be appreciated
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                              S
                              sukan28
                              from Bhubaneshwar, Odisha
                              Jul 5, 2014
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                              Address: Khordha, Odisha

                              I, sukanta kumar mahapatra, my indane consumer no CX338621, I had booked 3-time for gason dated 13/6/2014 .The Indane gas distributer Bhubaneswar, named Versachi unfortunatally not delivered gas. I request you to kindly take a necessary step for gas delivery.
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                                J
                                jitenderkumar8750
                                from Delhi, Delhi
                                Jul 5, 2014
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Dear sir/madam, my consumer no-03866 on the name of jitender kumar address-h no-23/24, shyam vihar ph-1, deenpur, najafgarh, new delhi-110043.I have not received my gas cylinder after the booking of 15 days.but I have received message on phone dated 26 June 2014 to delivery of cylinder but I am not received my cylinder.I am personally visited to shanti indane gas godawn three times but a person incharge named Mr ganesh he is talking with me in rough language and he told me that if can't give to you cylinder then what you can do so I complaint to the police no 100.After this they agree to delivered my cylinder at home. Thanks & Regards Jitender Kumar [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Der Sir,


                                I requested for Indane Refill on 27th January 2015, I have not yet received my Gas.
                                I have submitted KYC, Bank Passbook photo copy and Aadhaar card photo copy 2-3
                                times between Dec. 14- Feb. 2015.


                                Best regards,
                                Aslam Perwez
                                Consumer
                                Number: 33089
                                LPG ID: 3 [protected]
                                Reference number : R[protected]
                                chandni gas agency consumar no 3204 booking date 30/01/2015 and booking refrence no. 553377. kyc bank a/c no adhar card photocopy submit ki hai gas empty hai gas kab milegi
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                                  O
                                  Office Manager
                                  from Nellore, Andhra Pradesh
                                  Jul 4, 2014
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                                  Address: Hyderabad, Andhra Pradesh

                                  This has reference to above referred Docket No.1390484, dated 07.04.2014 relating to the subject.
                                  I shall be glad to know the clarifications for the following Queries:
                                  1. Details of Total Subsidy credited to my Andhra Bank SB Account No.[protected] [ 15 Digit ] date-wise.

                                  2. What is the time limit of Delivery of Gas Cylinder after SMS is sent to the Customer. Please note the latest details: A. Date of Booking Gas is:18.06.2014 at 7.29 am and Booking No. is : 675946.
                                  B. CASH Memo No.[protected], was confirmed on 20.06.2014 at 10.41 pm. C. On 24.06.2014 at 6.30 pm SMS was received by me "GAS has been Delivered against Refill Booking No.675946 on 24.06.2014".
                                  C. GAS is not being Delivered to me till 29.06.2014 [ Sunday ].

                                  I am herewith giving the details of Gas Agency which supplies Domestic to us:

                                  Priyanka Gas Service

                                  11-32/1/23,
                                  Shamshabad, Hyderabad - 500252

                                  +(91)-[protected]
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                                    G
                                    girraj singh
                                    from Delhi, Delhi
                                    Jul 4, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    Am subash chand ressident at a-139 gali no-1 kamal vihar karawal nagar delhi-110094
                                    I had boocked my clynder june month but am not take clynder because i do not have empty clynder, am canclled my refil but now am checked those gas clynder is dilevred, so i wanna complite informaction what is problem in computer record & outher is some outher problem ..My previous details is

                                    [protected]


                                    [protected]


                                    [protected]


                                    [protected]

                                    [protected]


                                    [protected]


                                    [protected]


                                    [protected]

                                    Am consumer at shekhawat indane gas service, this indane gas distrubtor can't give new gas connection they also said connection is closed no body help me out like not area officer they said chose outher gas agency like aakash gas & bhagirathi gas so plz take serious action emidetaily
                                    Name -himanshu -[protected], [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      preethapremjith
                                      from Pune, Maharashtra
                                      Jul 1, 2014
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                                      Address: Kollam, Kerala

                                      I am Dr. Preetha.P.S.( Consumer No. 20591) . I booked for a gas cylinder at Quilon Gas Services, Kollam around 10/4/2014. But I haven, t received the gas cylinder till now. (1/7/2014). On enquiry the gas agency told me that they reached my house with gas on 22/5/2014. But the door was locked. They convinced me that they will deliver the gas that week itself. Then I waited for next two weeks. After that I approached the agency with my vacant cylinder but they reused to give me cylinder and convinced me to deliver the gas next day itself. But till now I haven, t received the gas cylinder. Being an employee I wasted several days awaiting the gas. So please take necessary steps to deliver my gas in time. Thanking You, Yours faithfully, Dr.Preetha.P.S.
                                      My Indane gas distributor is Chandra Gas Agencies in Ambattur and my Consumer No is 38925 I have booked my cylinder on 07/02/2015 against Ref No 229251 and I received message on 9/2/2015 that Cash Memo [protected] has been generated and cylinder shall be delivered shortly. When i made frequent calls on the No[protected] there was no person to attend to the call and with great difficulty making so many attempts one lady picked the Call on 24/02/15 and replied that there is no delivery boys and gave the information that Bill has been generated and will be delivered within 2 days I waited patiently and there is no delivery of the cylinder nor the calls has been attended to enquire on delay .Since I am a working woman and i have senior citizens in my home. This is not only for me those who have connection with said distributor facing the same problem. Please consider this has an urgent requirement and sort this out in future.
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                                        H
                                        habbu
                                        from Korba, Chhattisgarh
                                        Jul 1, 2014
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                                        Address: Raigarh, Chhattisgarh

                                        i booked my cylinder before 18 to 20 days back but till today not delivered and after complaining to area sales officer mr ajay sharma mob no [protected] not entertaining and not attending my phone so we should sack these types of officers consumer no 20529 deepak agarwal
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