Indian Oil Corporation [IOC] Complaints & Reviews

I am a customer of Indane Gas with connection No: 329433 and the Dealer is M/s. Brightening Gas Service, Malakpet, Hyderabad AP. Although I have submitted my Aadhar Card to the Gas Dealer and also got the same linked to my Bank Account long ago, the subsidy in respect of 3 Gas cylinders is yet to be credited to my Account maintained with State Bank of Hyderabad, Begumpet Branch, Hyderabad, A.P.

When I personally visited the dealer, he told me that the subsidy amount was already sent to the Bank on 4th February, 2014 but so far the subsidy amount is not credited to my Bank Account. Further, I am working as Manager in the same Bank and there is no proper response from the Dealer. He simply says --"Complain to Indian Gas Company. We donot know when you will get the subsidy"

My name is Rajashree and i am the customer of Indane gas (Gajanana Enterprises) since 1991. I am facing lot of problem with the gas delivery boy Mr. Srinivas Reddy who delivers the cylinder for koramangala 7th block. The problem is he has not given the receipt against the delivery of the gas cylinder. Actually yesterday i had called up to 24hrs IVRS no. to know the status of the booked refill cylinder but i was surprised to know that my cylinder was already on monday and i was getting the information about the receipt no. that has been delivered. Regarding the same when i asked the delivery boy he said don't worry i will deliver the cylinder he said but the actual reason was he had already delivered the cylinder to somebody else the one which was booked in my name. But the cylinder was delivered today without receipt today 26/2/14 and when i asked him for the receipt to sign he said he will bring it tommorow, this is not the first time it is happening but this is 3rd time and regarding this i went to agency and complained but no necessary has been taken till know. They say we will take care about the matter complained but it is of no use. I think it is better to change the delivery boy itself. I think there is adjustment between the delivery boy and the agency manager. To lodge the complaint i tried calling agency but they never pick up the phone to respond. One more thing which i would like to bring to ur kind notice is the delivery boy sells the refill cylinder illegally to the people around 5o 6 10 cylinders everyday. Kindly take the necessary action towards the complaint lodged. regards rajashree

Dear Sir/Madam My self Naveen Kumar Sharma is residing at H.No. 21 Vyomprastha Phase-I GMS Road Dehradun and having the Indan Gas connection from the Premier Gas Agency Add.-Vasant Market, Kawali Road, Dehradun, Uttarakhand - 248001 since last 1.5 years. My connection no. is 158209 with the name Naveen kumar sharma. I have only single cylinder. I had booked my gas on 14.01.14, but till date they have not deliver me refilled gas cylinder.I have called many time on the no. provided ([protected], [protected]), many time this no.is not picked by anyone after the numerous call. Once or more they have asked me, gas is short will deliver shortly . Now i would like to know that how much long man can wait. More than 40 days passed Gas is not delivered till now. Very disappointed. Requested you to look into the matter and try to resolved the issue ASAP With Regards Naveen K. Sharma [protected]

I am a customer of m/s the Indiane oil of dealer SHILPA GASE SERVICES, RAMA VIHAR DELHI-110086, PhONE NO[protected], 32225052, MOB-[protected], consumer no.692209.For the last few months i am getting the supply of gas in a very delayed manner.Recently i had booked refilling order date 04-FEB-2014 but till date i have not received gas cylinder.For the last 22 days staff of the distributor assures me everyday that the gas will be delivered by today itself on urgent basis whenever we contact over their telephone number[protected], 32225052 i am fed up with this harassing attitude of the distributors.The persons who have booked after my booking have already got the supply of gas therefore i request your good self to intervene the matter otherwise i will be compelled to refer the matter to consumer forum and take the decision to switch over to any other company available in the market for their services.which will also pain me a lot because i am a customer of your company indane . I am already complain customer care date 16/2/2014 but not support against customer care, again provide address branch office and branch no, but i am calling branch office,[protected], name Archna ji, but not responsible any query, again call, and massage to director of SHILPA GASE SERVICE mr, rajander, but not response any query, again call, shilp gase service but not response, I awaiting your early response.
with regards,
sincerely yours
R.K.NIRALA
MOB-[protected]
Con no-692209

Hi, myself Nikhil Kabra, I have connection of Indane Gas and my connection number is 5558305. My distributor Indore Indane called me to link my adhaar card number with my existing bank to avail benefit of subsidy.According to them I do not apply then I would not get subsidy and I need to pay full amount as it is compulsory. I have done the same but after 2 month I come to know that those who have not link their adhaar card are easily getting cylinder at the cost of Rs450 and for mine, I need to pay more than Rs 500 even after getting subsidy. Why I am paying Rs50 more for the same cylinder which others are getting at Rs450. Where these Rs 50 is going ?? I need an explanation for the same.Even in other cities Gas company directly charging Rs 450 from the client and for those who have link their adhaar need to pay earlier around Rs 1250 and after that around Rs 735 come in their account. This is fraud.

customer no12854 name of customer mr.p.veerapandian lives in old no7/3, new no:18/18, gandhiroad, mittanamalli,
avadi, chennai 55 .we recevied the gas cyclinder on dated 12/12/2012 as we replaced it now we found its leaking one so kept outside to avoid further problems and informed about it to the mjv indane gas agency in ambattur.but there is no response for past 3 days .immediate action to be taken against them to replace it as soon as possible, its not safe to have a leaky cyclinder here for a long period of time.

Dear Sir My self sudarshan singh, customer of Indane Gas under Udipti Indane(Mekhliganj ). Cust no.4081. I purchase one cylender from udipti Rs. 1233/-. Bill No.[protected]. My bank account number and Aadhar Card also activate in udipti. But now i am not getting back subsidy amount in my account. Many time i am knocking but Udipti not given proper feedback. Please Take action & Refund my exses amount as soon as possible.

Sir,
I have connection no kj13735 link with payal gas agency kashmiri gate delhi .I would like to inform you i have not recieved any subsidy in my any account till sofar, , i have already linked adhar card in my both account bank of india and indian oversease bank .
I have complaint to my distributer payal gas agency who told me that i can do any help regarding this complaint. Bcouse it is the matter of center govt. And also told me that you will speak & complaint to indian gas agency.
So i request to give my subsidy in my any one account..

I shall be highly greatful to u

Shailendra kumar kataria
H no g-5 jagjeet nagar post office gali
New usman pur, 3rd pusta delhi 110053

Sir, I have booked a refill with M/S Golden Gas Service, Palam Vihar Gurgaon on 06.02.2014. My consumer number is 18071. My address is 363/1, Bhimgarh Kheri, Gurgaon. Since I am working in Delhi in Soochna Bhawan, it is not possible to go personally to the concerned agency. I therefore request you to kindly help me to ensure that the refill of good quality are supplied at my residence without any delay. Regards, S.S.CHAUHAN 363/1, BHIMGARH KHERI, GURGAON MOB. [protected]

I am a regular customer of IndaneGas Service in Kolkata. My Distributor's Name is "Amar Enterprises"located at 9, Sardar Sankar Road, Kolkata-700026.
My Customer No. is [protected](14433).
I have registered my gas connection for gas subsidy.I have submitted all required documents to my Indane Gas Distributor "Amar Enterprises" for linkage with my Adhaar Card.
I had booked for refill of gas cylinder on 01.02.2014. The Order No. is [protected] dated 01.02.2014. I had paid Rs. 1169/- vide Cash Memo no. [protected] dated 05.02.2014 towards there fill of my cylinder. Please note that I have not received any subsidy amount.The subsidy amount has not been credited to my Bank Account yet. More than one month and half month have passed. I had visited my Gas distributor but they did not provide any help regarding the refund of my subsidy. Request you to do the needful and kindly credit my balance subsidy amount for LPG at the earliest.
Regards

Dear Sir,
I, Samir pal Indane LPG consumer ( No : 15086) booked gas cylinder to B.T.P.Employees Co-Opt.Stores Ltd of B.T.P.S Township, Tribeni, Hooghly on 03.02.2014 . The same was supplied on 9.2.2014 vide cash memo No : [protected] at cost of Rs. 1169/- and you have already transfer subisdy on 21.01.2014 Ref No : [protected] Rs. 435/- to my SB A/C No : [protected] but the balance amount of subisdy not transfered to said SB Account . [protected] still to day.Therefore I request to please deactive my Aadhaar ( Aadhar No :[protected] linking and it is not possible for me to purchase gas cylinder at High Price and please transfer the balance amount subsidy to my SB Account from your end. Your best co-operation is highly needed.
Yours faithfully,
SAMIR PAL
JOYPUR, MOGRA, HOOGHLY.W.B.
email.id - [protected]@gmail.com

Dear Sir/Ma’am,
I am a customer of indane gas agency science 2004, under the distributor name M/s RAJLAXMI INDANE GAS SERVICE, address: 215, MAHEWA, PURAB PATTI, NAINI, ALLAHABAD. My consumer no. 2811. I have logged so many complaint about the gas stove repairing, when we turn on the ignition, a yellow flame keeps burns beneath the burner along with the blue flame -- this is a bif flame that bursts and really makes us nervous. I was complaining about this from last three months and several times I tried to talk to them but nobody picked the phone, then personally I went there (five times), and save us from unseen hazards, nobody has turned up to repair nor responding.
1. Two days ago (21/02/14) one person came without any toolkit and he ask us for toolkit, we told him that we are have any toolkit. Finally he carry the gas stove with him for repairing purpose. He replaced the all parts of gas stove and came back with a service receipt, which was lake a 1 square inch written ”270 INR ”. We ask him why he replaced the all parts, why he is not having replaced parts of stove, why he didn’t try to repair it and why he is not having original service/payment receipt? He said we are giving receipt like this only..
2. We are facing so many issues with the M/s RAJLAXMI INDANE GAS SERVICE. Still we are facing same problem with the gas stove (yellow flame).
3. I will appreciate if you look after in to the matter and provide me positive outcome.


best regards
Ekta
91-[protected], [protected]

Dear Sir/Madam,

I applied for a new Indane Gas connection dated 18th Jan, 2014, through Online registration as per the company protocols, through their agency, DAGAR GAS SERVICE, ROHINI, DELHI

The Ref number provided through my e mail was :N[protected]

But till date there is no response from the company or the dealer and almost more than a month has passed

On enquiring the dealer, i never got a clear and correct response

Please help, as it is very difficult to cope up without a proper gas connection to run household activities

Thanks & Regards
Balwinder Singh Walia

e mail- [protected]@gmail.com

Respected sir

i have a INDANE GAS connection whose service is provided by Sanganer ges Agency, My gas Connection consumer no.is 153142 the name of yogendra kumar nagar
booked my cylinder on date Bokking No.537841 but i dont have
take my cylinder, Msg.recived my cash memo canceled .its not happend one times these condition happend regular three times so what is this i[censored] are not able to provide servise thane told me so thate i just going to for a suitable option and i want to rebate
Please consider my complaint and try to give reach my cylinder to me in two days...

Regard
yogendra kumar nagar
[protected]

I am an Indane Gas consumer and my consumer no is 27287. My gas supplier is Surya enterprises, West delhi-110058. I have complaint again two LPG deliveries delivered on[protected] and[protected] against a refill registration on[protected] and[protected] respectively. My subsidy no. is 3523379. I had paid amount of RS.1134. IT WAS MENTIONED IN CASH MEMO THAT AN AMOUNT OF RS.720.39 WILL BE CREDITED in MY BANK ACCOUNT. I ALREADY had SUBMITTED ALL CONCERNED details regarding subsidy. BUT SO FAR THE SUBSIDY AMOUNT IS NOT CREDITED TO MY BANK ACCOUNT. MY ADHAR No. IS[protected].

Dear Sir,
I booked gas cylinder to MULLICK BROTHERS of Dr. Prosad Das Mullick Road, Hooghly 712103, on 16/01/2014. The same was supplied on 18/02/2014 vide CASH MEMO No:- [protected]. Although Date of Receipt was shown as 15/02/2014 at the cost of Rs.1169.
But the subsidy amount has still not been transferred to my S.B Account No. [protected].
You are requested to look into the matter so that the subsidy amount is transferred immediately to my above S.B ACCOUNT.
Your cooperation is solicited.
Yours Faithfully,
SOMNATH GUPTA
Green Park Mukherjee Bagan
Bandel Station Road
PO: BANDEL
PIN: 712123
Dist. Hooghly

My SBI Account No. [protected] Bapatla Branch is not being linked with my Aadhaar Card no.[protected] and IOCL is not showing link with my account. Thus, subsidy refund amount is not coming to my account. When checked with the SBI bank, they tell that it is already linked with said Adhaar on 04 Jan 14 and I have really received a SMS confirmation on my mobile [protected] on same date. But after almost 42 days, IOCL tells that my SBI account is not linked with Aadhaar and therefore they are not able to transfer the subsidy amount for the LPG cylinder drawn on 10 Jan 14 vide cash mem no. [protected]. There is some problem either with IOCL or with SBI bank. IOCL website page and SBI mobile message photo is attached. Kindly look into it to solve my problem.

Respected Sir,
i have a INDANE GAS connection whose service is provided by MODERN GAS AGENCY, TANSEN NAGAR, GWALIOR(M.P), My gas Connection no.is 15349 .i booked my cylinder on date[protected] Bokking No.464107 but i dont have take my cylinder, Msg.recived my cash memo canceled
Please consider my complaint and try to give reach my cylinder to me in two days.

I booked LPG cylinder on 30.12.13 with Sainik Gas Service, Poothole, Thrissur (Dist.Code 117743). I was informed that cylinder had been dispatched for delivery on 13.02.14. My repeated phone calls are treated with disdain, and very casually. The Agency had the temerity to ask me to collect the cylinder from their godown after depositing the empty cylinder! Refill cylinder has not been delivered till 21.02.14.

DEAR SIR, / MAM I have indane gas connection from M/s siddhi vinayak indane gas services, haridwar. they not pick the phone. or not polite responding.when i go agency office his staff Mr. sanchit not give proper response to me and his behavior was very rude when i asked about my booking he asked to me bribe for cylinder.so that we have suffering due to the agencies .Please take action accordingly. Kindly give me response on my mail as soon as possible. [protected]@gmail.com Regards:- V.K AGARWAL (CHARTED ACCOUNTANT)