Indian Oil Corporation [IOC] Complaints & Reviews

Sir, I have booked a refill with M/S Golden Gas Service, Palam Vihar Gurgaon on 06.02.2014. My consumer number is 18071. My address is 363/1, Bhimgarh Kheri, Gurgaon. Since I am working in Delhi in Soochna Bhawan, it is not possible to go personally to the concerned agency. I therefore request you to kindly help me to ensure that the refill of good quality are supplied at my residence without any delay. Regards, S.S.CHAUHAN 363/1, BHIMGARH KHERI, GURGAON MOB. [protected]

I am a regular customer of IndaneGas Service in Kolkata. My Distributor's Name is "Amar Enterprises"located at 9, Sardar Sankar Road, Kolkata-700026.
My Customer No. is [protected](14433).
I have registered my gas connection for gas subsidy.I have submitted all required documents to my Indane Gas Distributor "Amar Enterprises" for linkage with my Adhaar Card.
I had booked for refill of gas cylinder on 01.02.2014. The Order No. is [protected] dated 01.02.2014. I had paid Rs. 1169/- vide Cash Memo no. [protected] dated 05.02.2014 towards there fill of my cylinder. Please note that I have not received any subsidy amount.The subsidy amount has not been credited to my Bank Account yet. More than one month and half month have passed. I had visited my Gas distributor but they did not provide any help regarding the refund of my subsidy. Request you to do the needful and kindly credit my balance subsidy amount for LPG at the earliest.
Regards

Dear Sir,
I, Samir pal Indane LPG consumer ( No : 15086) booked gas cylinder to B.T.P.Employees Co-Opt.Stores Ltd of B.T.P.S Township, Tribeni, Hooghly on 03.02.2014 . The same was supplied on 9.2.2014 vide cash memo No : [protected] at cost of Rs. 1169/- and you have already transfer subisdy on 21.01.2014 Ref No : [protected] Rs. 435/- to my SB A/C No : [protected] but the balance amount of subisdy not transfered to said SB Account . [protected] still to day.Therefore I request to please deactive my Aadhaar ( Aadhar No :[protected] linking and it is not possible for me to purchase gas cylinder at High Price and please transfer the balance amount subsidy to my SB Account from your end. Your best co-operation is highly needed.
Yours faithfully,
SAMIR PAL
JOYPUR, MOGRA, HOOGHLY.W.B.
email.id - [protected]@gmail.com

Dear Sir/Ma’am,
I am a customer of indane gas agency science 2004, under the distributor name M/s RAJLAXMI INDANE GAS SERVICE, address: 215, MAHEWA, PURAB PATTI, NAINI, ALLAHABAD. My consumer no. 2811. I have logged so many complaint about the gas stove repairing, when we turn on the ignition, a yellow flame keeps burns beneath the burner along with the blue flame -- this is a bif flame that bursts and really makes us nervous. I was complaining about this from last three months and several times I tried to talk to them but nobody picked the phone, then personally I went there (five times), and save us from unseen hazards, nobody has turned up to repair nor responding.
1. Two days ago (21/02/14) one person came without any toolkit and he ask us for toolkit, we told him that we are have any toolkit. Finally he carry the gas stove with him for repairing purpose. He replaced the all parts of gas stove and came back with a service receipt, which was lake a 1 square inch written ”270 INR ”. We ask him why he replaced the all parts, why he is not having replaced parts of stove, why he didn’t try to repair it and why he is not having original service/payment receipt? He said we are giving receipt like this only..
2. We are facing so many issues with the M/s RAJLAXMI INDANE GAS SERVICE. Still we are facing same problem with the gas stove (yellow flame).
3. I will appreciate if you look after in to the matter and provide me positive outcome.


best regards
Ekta
91-[protected], [protected]

Dear Sir/Madam,

I applied for a new Indane Gas connection dated 18th Jan, 2014, through Online registration as per the company protocols, through their agency, DAGAR GAS SERVICE, ROHINI, DELHI

The Ref number provided through my e mail was :N[protected]

But till date there is no response from the company or the dealer and almost more than a month has passed

On enquiring the dealer, i never got a clear and correct response

Please help, as it is very difficult to cope up without a proper gas connection to run household activities

Thanks & Regards
Balwinder Singh Walia

e mail- [protected]@gmail.com

Respected sir

i have a INDANE GAS connection whose service is provided by Sanganer ges Agency, My gas Connection consumer no.is 153142 the name of yogendra kumar nagar
booked my cylinder on date Bokking No.537841 but i dont have
take my cylinder, Msg.recived my cash memo canceled .its not happend one times these condition happend regular three times so what is this i[censored] are not able to provide servise thane told me so thate i just going to for a suitable option and i want to rebate
Please consider my complaint and try to give reach my cylinder to me in two days...

Regard
yogendra kumar nagar
[protected]

I am an Indane Gas consumer and my consumer no is 27287. My gas supplier is Surya enterprises, West delhi-110058. I have complaint again two LPG deliveries delivered on[protected] and[protected] against a refill registration on[protected] and[protected] respectively. My subsidy no. is 3523379. I had paid amount of RS.1134. IT WAS MENTIONED IN CASH MEMO THAT AN AMOUNT OF RS.720.39 WILL BE CREDITED in MY BANK ACCOUNT. I ALREADY had SUBMITTED ALL CONCERNED details regarding subsidy. BUT SO FAR THE SUBSIDY AMOUNT IS NOT CREDITED TO MY BANK ACCOUNT. MY ADHAR No. IS[protected].

Dear Sir,
I booked gas cylinder to MULLICK BROTHERS of Dr. Prosad Das Mullick Road, Hooghly 712103, on 16/01/2014. The same was supplied on 18/02/2014 vide CASH MEMO No:- [protected]. Although Date of Receipt was shown as 15/02/2014 at the cost of Rs.1169.
But the subsidy amount has still not been transferred to my S.B Account No. [protected].
You are requested to look into the matter so that the subsidy amount is transferred immediately to my above S.B ACCOUNT.
Your cooperation is solicited.
Yours Faithfully,
SOMNATH GUPTA
Green Park Mukherjee Bagan
Bandel Station Road
PO: BANDEL
PIN: 712123
Dist. Hooghly

My SBI Account No. [protected] Bapatla Branch is not being linked with my Aadhaar Card no.[protected] and IOCL is not showing link with my account. Thus, subsidy refund amount is not coming to my account. When checked with the SBI bank, they tell that it is already linked with said Adhaar on 04 Jan 14 and I have really received a SMS confirmation on my mobile [protected] on same date. But after almost 42 days, IOCL tells that my SBI account is not linked with Aadhaar and therefore they are not able to transfer the subsidy amount for the LPG cylinder drawn on 10 Jan 14 vide cash mem no. [protected]. There is some problem either with IOCL or with SBI bank. IOCL website page and SBI mobile message photo is attached. Kindly look into it to solve my problem.

Respected Sir,
i have a INDANE GAS connection whose service is provided by MODERN GAS AGENCY, TANSEN NAGAR, GWALIOR(M.P), My gas Connection no.is 15349 .i booked my cylinder on date[protected] Bokking No.464107 but i dont have take my cylinder, Msg.recived my cash memo canceled
Please consider my complaint and try to give reach my cylinder to me in two days.

I booked LPG cylinder on 30.12.13 with Sainik Gas Service, Poothole, Thrissur (Dist.Code 117743). I was informed that cylinder had been dispatched for delivery on 13.02.14. My repeated phone calls are treated with disdain, and very casually. The Agency had the temerity to ask me to collect the cylinder from their godown after depositing the empty cylinder! Refill cylinder has not been delivered till 21.02.14.

DEAR SIR, / MAM I have indane gas connection from M/s siddhi vinayak indane gas services, haridwar. they not pick the phone. or not polite responding.when i go agency office his staff Mr. sanchit not give proper response to me and his behavior was very rude when i asked about my booking he asked to me bribe for cylinder.so that we have suffering due to the agencies .Please take action accordingly. Kindly give me response on my mail as soon as possible. [protected]@gmail.com Regards:- V.K AGARWAL (CHARTED ACCOUNTANT)

Sir, I have purchased indane gas cylinder by paying Rs.1134/- vide Bill No.[protected] dated 08/02/2014 from dealer M/s.Raj Flame Shop No. 11, Shanti Mkt.Rama Park Bus Stop, Mohan Gdn, Main Najafgarh Rd.New Delhi-59. My consumer No . is RF04181. Even after 13 days I have not yet get my subsidy credit in my savings bank account. Please take necessary action in this regard to get my subsidy credit immediately..

My Consumer No is 33913 . I have booked on line gas refilling request on 12.02.2014 and got reference no 355940. Now 08 days are already over . But Till date the Cylinder has not been delivered . Gas Agency Name - M/s JAI JAWAN, Ramphal Chowk, Dwarka, DELHI. Tel No.[protected] Consumer Name : P K Choudhary, Q no 197, Sector -19, Dwarka, Delhi They are nohem delivering the cylinder on due time. After booking the same, you have to give a ring to them or contact their delivery man. Then, you would be in the position to receive the cylinder. Is it esiest procedure to get fill up your empty cylinder periodically . Let me inform the maximum timer one can take to deliver a cylinder after booking . kindly look into the matter on top priority and ensure hassel free deliver ty Complainant name P K Choudhary Tel NO. [protected], email - [protected]@yahoo.co.in

Sir, I have purchased indane gas cylinder by paying Rs.1176.50/- vide Bill No.[protected] dated 03/02/2014 from dealer Sri Chinthamani Ganapathy Gas suppliers, Pudukkottai 622001, Tamilnadu. My customer no No. is 39112. Even after 17 days I have not yet get my subsidy credit in my savings bank account. While customers not filing the adhar details get the cylinders at normal price, those who get registered with adhar details finds it is too difficult to get the subsidy. Is this is punishment for those who registered adhar? Please take necessary action in this regard to get my subsidy credit immediately.

I have purchased a Sr.No. 9 Gas cyclinder from Shresth Gas Service, West Delhi, amounting to Rs. 1134/- on 07/02/2014. Shresth Gas Agency told me that your subsidy Rs. 720/- will be transferred to your bank account ( link with aadhar Card) . Gas Cyclinder sili vide cash memo no. [protected] dated 06/02/2014, Order No. [protected]. But only Rs. 435/- was credited to my IDBI bank account on 10/02/2014. Please advise me about balance amount of Rs. 285/= (Rs. two hundred eighty five only) and take a prompt action for the above matter. MY Consmer No. 21979 Mobile No. [protected] Regards Pawan Kumar

Dear Sir/Madam,


This is inform to your that i have not received my remaining
subsidiary cylinder remaining amount in my bank account .This was my 8
subsidiary cylinder.After i have contacted to my D.S.gas service distributor
more than one time but he told me that i can not received the said amount, also I
got my previous cylinder in one week or in more days. I am attaching the photo
copy of my gas pass book as well last receipt of cylinder, i have received my 8th cylinder on[protected] and till not received my remaining amount.
I am attaching some document regarding this.

I have logged a complaint regarding this matter on IOCL
office web site on[protected]


Pls find my details below,

Name : SHYAM VEER SINGH

Consumer No : 1051851
Distributer Name : G.S.GAS SERVICEDistributor Address SHOP NO2, POOTH KALAN, BUDH VIHAR, NEW DELHI-110041

Docket No. is 1242960
(Complaint logged on[protected]


Sir, I
also want to know that can I got another two more subsidiary cylinder after 9 subsidiary cylinders (9+2=11)


Request you pls do need ful on above matter.Rregards,

Shyamveer Singh
(Consumer No : 1051851)] has been recorded and your Docket No. is 1242960

Dear Sir/Ma'am, My name is Sandip Maheta from Nirnya nagar, Ranip gam Ahmedabad. I want to new gas connection so i have paid Rs.8000 to our gas supplier Mr. Kamleshbhai Batalavala in Balol nagar, Ranip gam, Ahemdabad. i paid money to him 22 days ago but he doenst give me Receipt and Gas connection. when i call to Mr.Kamlesh he doesnt receive my phone. when i meet hi face to face his behiviour is very bad with me. Mr. Kamlesh sales Gas bottle in Black but doesnt give to his costomer so please take action and help to get my gas connection. please help me. Address Mr. Kamleshbhai Balol nagar Char rasta, Ranip gam, Ahmedabad.

consumer no.17852 SRI SAI PRASANNA INDANE GAS AGENCY, BANGALORE booked 15 days back as 548805 and received sms as cash memo [protected] generated and cylinder shall be delivered shortly, but till now it is not delivered and when ever I call them, it will be delivered today..tomorrow. will you please instruct them to deliver the same immediately as our gas is finishing. MRS.LUCY VARGHESE

Sir,
I have paid Rs.1176.50/ for gas cylinder supplied on 03/02/2014. Even after two weeks iI have not yet receive my subsidy credit in my SB a/c. While people not register aadhar card and bank account details with indane gas dealers pay only normal amount, those customers who filed aadhar and bank a/c details find too hardship in getting subsidy. Is it a punishment for those who get registered with indane? Also, there is a toll free number given in transparancy portal. It is also too much hard to get connection with those people designated. Even it will take more than 5 - 6 hours after redial again and again. Please arrange more toll free numbers fo customers.

Please do the needful to get my subsidy credit without delay further .